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ANA Crowne Plaza Kobe by IHG

5.0 star property
Luxury Kobe hotel connected to a shopping center, steps from Shin-Kobe Ropeway

Choose dates to view prices

Photo gallery for ANA Crowne Plaza Kobe by IHG

7 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
Premium Room, 2 Double Beds, Club Lounge Access, City View | 1 bedroom, in-room safe, desk, laptop workspace
Point of interest
Premium Room, 1 King Bed, Club Lounge Access, City View | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Room service
The current price is ₩87,830
₩127,859 total
Aug 28 - Aug 29

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Standard Room, 1 Twin Bed, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Sofa bed
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

1 bedroom, in-room safe, desk, laptop workspace

Business Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Room, 3 Twin Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 3 Twin Beds, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 3 Twin Beds, City View

Premium Room, 3 Twin Beds, City View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 3 Twin Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Club Lounge Access, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access, City View

Premium Room, 2 Twin Beds, Club Lounge Access, City View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Club Lounge Access, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, Multiple Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Club Lounge Access, City View

Executive lounge

Premium Room, 2 Double Beds, Club Lounge Access, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Twin Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Smoking, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Twin Bed

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, City View

Premium Room, 2 Twin Beds, City View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Club Lounge Access, City View

Premium Room, 1 King Bed, Club Lounge Access, City View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Club Lounge Access, City View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.4 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Multiple Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds, City View

8.4 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Sofa bed
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access, Mountain View

Suite, 1 Bedroom, Club Lounge Access, Mountain View | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Club Lounge Access, Mountain View

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
Sofa bed
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, Smoking, City View

Premium Room, 2 Double Beds, Smoking, City View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Smoking, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

Executive lounge

Suite, 1 Bedroom, Club Lounge Access, City View (Up to 4 Adults)

Highlights

Air conditioning
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room, Multiple Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
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About the neighborhood

Located in Chuo Ward neighborhood, ANA Crowne Plaza Kobe by IHG is connected to a rail/subway station. The area's natural beauty can be seen at Nunobiki Falls and Kobe Nunobiki Herb Garden, while Kobe Ōji Zoo and Kobe Animal Kingdom are popular area attractions. Shin-Kobe Ropeway and Takenaka Carpentry Tools Museum are two other places to visit that come recommended. Be sure not to miss outdoor adventures like hiking/biking trails and mountain climbing.
Visit our Kobe travel guideOpens in a new window
Map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo, 650-0002

What's nearby

  • Shin-Kobe Ropeway - 1 min walk - 0.2 km
  • Kobe Nunobiki Herb Garden - 13 min walk - 1.0 km
  • Meriken Park - 3 min drive - 2.3 km
  • Kobe Harborland - 4 min drive - 3.0 km
  • Kobe Tower - 4 min drive - 2.7 km

Getting around

  • Shinkobe Station - 5 min walk
  • Kobe Kasuganomichi Station - 18 min walk
  • Kansai Intl. Airport (KIX) - 76 min drive

Restaurants

  • ‪Club Lounge - ‬4 min walk
  • ‪珈琲屋OB 新神戸店 - ‬5 min walk
  • ‪吉野家 - ‬5 min walk
  • ‪トースター - ‬6 min walk
  • ‪神戸ビーフ館 - ‬5 min walk

About this property

ANA Crowne Plaza Kobe by IHG

Luxury hotel near Kobe Tower
Located close to Shin-Kobe Ropeway and Takenaka Carpentry Tools Museum, ANA Crowne Plaza Kobe by IHG provides shopping on site, a coffee shop/cafe, and a garden. Treat yourself to a massage at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. In addition to dry cleaning/laundry services and 3 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • A ballroom, a porter/bellhop, and an elevator
  • A gift shop, a front-desk safe, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 592 rooms have comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 1:00 PM to 5:00 PM at scheduled times
  • Self parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,800 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Casual Dining THE TERRACE
  • Japanese KOBE NADAMAN
  • Kyoto Cuisine TANKUMA
  • Restaurant & Bar LEVEL 36
  • Teppanyaki KITANO

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: JPY 2200 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1800 for children
  • Airport shuttle fee: JPY 2200 per person (one-way)
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

Frequently asked questions

Does ANA Crowne Plaza Kobe by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at ANA Crowne Plaza Kobe by IHG?

As of Aug 19, 2025, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Kobe by IHG on Aug 28, 2025 start from ₩87,830, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ANA Crowne Plaza Kobe by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ANA Crowne Plaza Kobe by IHG?

Self parking is available for JPY 1500 per night.

What time is check-in at ANA Crowne Plaza Kobe by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at ANA Crowne Plaza Kobe by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does ANA Crowne Plaza Kobe by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 1:00 PM–5:00 PM at scheduled times. A fee of JPY 2200 per person applies.

Where is ANA Crowne Plaza Kobe by IHG located?

Located in Chuo Ward, this luxury hotel is within a 10-minute walk of Shin-Kobe Ropeway and Takenaka Carpentry Tools Museum. Nunobiki Falls and Kobe Nunobiki Herb Garden are also within 1 mi (2 km). Shinkobe Station is 5 minutes by foot and Sannomiya Hanadokeimae Station is 21 minutes.

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ANA Crowne Plaza Kobe by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 493 out of 1007 reviews
Rating 8 - Good. 336 out of 1007 reviews
Rating 6 - Okay. 107 out of 1007 reviews
Rating 4 - Poor. 51 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good
Stayed 1 night in Jul 2025

10/10 Excellent

Anson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for my family of 4.
Rope way
Animal kingdom
Animal kingdom
Stayed 2 nights in Jul 2025

8/10 Good

JAPAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and hard working staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Gulnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything about our short stay was excellent! From Check-in to check-out. Staff was friendly and the room was very comfortable. Particularly enjoyed the view from our toom. Very conveniently located too
Stayed 1 night in May 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the breakfast and complimentary beverages during the day. We had a beautiful view from our room too
Stayed 3 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
The perfect place to stay when catching the bullet train the next day. There’s a covered walkway that gets you quickly to the station. The breakfast was the best we had in our month in Japan. Staff were welcoming and helpful. We loved the quiet of our room.
Stayed 1 night in Jun 2025

6/10 Okay

Milena

Disliked: Cleanliness, property conditions & facilities
Hotel is very tired and has a musky smell
Stayed 2 nights in Jun 2025

2/10 Terrible

Terri

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in Japan for 3 weeks this summer. The hotels were excellent, except for this one. This was the last 4 days of our trip. This was not a friendly nor clean hotel! I am going to save the specifics of this terrible review for Expedia and The ANA Crowne Plaza Kobe in hopes that they will make it right!
Stayed 5 nights in Jun 2025

10/10 Excellent

Milad

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place, close to the subway.
Stayed 4 nights in Feb 2025

4/10 Poor

Nerry

Liked: Amenities
Disliked: Property conditions & facilities
Conveniently located to Shinkansen
Stayed 10 nights in Jan 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast spread!
Stayed 4 nights in Jan 2025

6/10 Okay

Damien Kin Yip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff are super helpful but the property are old and aging. And area is somewhat isolated from the major activities areas (Sannomiya station).
Stayed 2 nights in Apr 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Consistent over the years.
Stayed 5 nights in Feb 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Increíble place

wonderful
Stayed 3 nights in Jan 2025

10/10 Excellent

HYUN VIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strongly recommend
Stayed 3 nights in Jan 2025

8/10 Good

David A. P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
next to a mountain to take walks.
Stayed 3 nights in Sep 2024

8/10 Good

Tatsuya

It’s very convenient for shopping and traveling.
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s conveniently located next to the train station!
Stayed 1 night in Aug 2024

10/10 Excellent

HYUN VIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Sara Mom

Liked: Amenities
Very close to Shin Kobe station to access. Quiet room.
Stayed 2 nights in Nov 2024

8/10 Good

EDDIE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and stuffs were polite and friendly. There were groceries store underneath hotel was very convenient
Stayed 10 nights in Oct 2024

8/10 Good

April

Liked: Cleanliness
Comfortable room
Stayed 3 nights in Oct 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In line with Crowne Plazas world-wide

Great amenities as an IHG hotel. Right in the train station so it couldn't be more convenient. Everything perfect. Seems like it's been a while since it's had a refresh and at some point could use new carpeting in the halls, but generally a lovely convenient place. Great gym. I was excited about that. Lovely bath gel, shampoo and conditioner in the rooms.
Stayed 1 night in Mar 2025

4/10 Poor

Chun Ying

Liked: Staff & service
Disliked: Cleanliness
Very old and dated hotel
Stayed 1 night in Oct 2024