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"Very nice hotel. Great staff. Great location. Restaurant food was undercooked and they did offer refund. Bartender adds a “tax/gratuity” of around $4 per drink. "

"Very clean, nice staff, plenty of amenities, love the live music at nights"

"Clean room. Very clean pool & hot tub with perfect water temps! Great breakfast with attention to cleanliness and keeping items filled. Wonderful stay (even with the renovations going on)"

"Yes"

"Great stay! The hotel was very clean, the staff was friendly and helpful, and the room was comfortable and well maintained. The location was convenient and close to everything we needed. I would definitely stay here again and highly recommend it to others."

"Really nice staff! Clean rooms and a great restaurant plus a Starbucks on site! "

"The place was nice, easy to get to located right on the main drive and just a short bit from The Island. Parking was never an issue. Breakfast was across the street and we did not partake in that. I also have to say that this was the easiest check in I have ever had. No asking us for a credit card to be put on file. Just name, ID and they handed up a big envelope with coupons, WIFI info, local info and hotel info. Very nice will stay again. "

"Great for families. Breakfast was wonderful. Clean rooms. Close to main attractions. Free parking. Perfect place to stay in Gatlinburg to enjoy downtown Gatlinburg and the Smoky Mountains and still have more relaxing and fun things to do at the hotel, such as dipping in the hot tub and keeping warm at the fire pit. "

"Slow season, very inexpensive rates to sit on a balcony above a lazy River!! The staff was excellent, but when the breakfast area has few people there are staff waiting to serve you, where most places expect you to serve yourself. VERY UNNERVING to have 2 humans waiting for you to ask them for something to do! I only wanted to eat a breakfast, which was excellent… Perhaps having people wait on you is expected here? I’m not sure, but I felt like it was my responsibility to keep them busy, I did not enjoy that feeling. Turn the trays around, I can scoop eggs and sausage myself. I’ve done it before. Takes about 4 seconds and I don’t have anyone waiting for me to ask them to help me do such a menial task. The staff was excellent nonetheless, just not my desire to have them watch me eat. "