3 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

센타라 빌라스 사무이 여행 후기

4 out of 5
센타라 빌라스 사무이
111 Moo 2, Maret, Natien Beach, Koh Samui, Surat Thani

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 240개 이용 후기 중 104개" "
평점 8 - 좋아요. 240개 이용 후기 중 95개" "
평점 6 - 괜찮아요. 240개 이용 후기 중 28개" "
평점 4 - 별로예요. 240개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 240개 이용 후기 중 3개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

tae woo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무나 만족 스러운 친절한 숙소. 추천합니다.
조용하고 휴식하기에 최고의 장소였다. 수영을 못하지만 항상 수영장이 있는곳으로 묵는데 우리가 묵은 방은 풀 빌라처럼 현관문으로 한번 막아주고 풀담으로 사방이 막혀 있어서 정말 프라이빗한 시간을 보낼수 있었다. 개인 수영장도 좋았고 깨끗해서 와이프 사진을 수백장은 찍은듯 하다. 수영장에서 바다가 바라다 보이고 방에서도 수영장과 바다가 보여서 정말 최고의 숙소 였다. 다만 외진곳에 있어서 차가 없다면 조금 번거로울수 있을것이다. 우리는 차로 섬으로 넘어와서 불편함없이 지낼 수 있었고 직원들도 친절하고 주변에 달리 식당도 많지 않아 호텔어서 룸서비스 해서 먹었는데 맛있고 편해서 좋았다. 다음에 다시 간다면 꼭 여기서 묵으려 한다.
2023년 12월에 3박 숙박함
답변 제공: Jeerapa/Hotel Manager 님, 2023년 12월 22일
Thank you for your stay with us. It's always encourage to hear a positive feedback as it's help us improving. We wish to welcome you back again in the future.Warm Regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
여유로운 호텔
규모가 있는 리조트라 여유있게 지내기 좋아요. 스파마사지를 이용 했는데 사람에 따라 격차가 너무 커서 두번 이용했는데 최고의 마사지와 돈이 아까운 마사지를 받았네요. 숲에 들러싸여 있는 방이 약간 습해서 잠을 잘때 조금 신경쓰인 정도.
답변 제공: General Manager 님, 2017년 2월 21일
Dear 여유로운 호텔, Thank you for taking the time to write a review of your stay guest feedback is vital in helping us to improve and we have noted your comments. We apologise if on this occasion we failed to meet your expectations but hope you will visit us again Regards Tim Rawlinson - General Manager

10/10 - 훌륭해요

이정섭 님, 한국

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다시가고싶은 빌라형 리조트
편안하게 휴식할수 있는 예쁜 단층 빌라형 리조트. 시내와는 떨어져 있는것을 빼면 시설.해변. 전망.서비스 모든게 완벽함. 릴렉스, 휴식을 취하기엔 최고의 리조트. 동양인숙박객이 거의없어 조용함.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was exceptional
2024년 4월에 4박 숙박함
답변 제공: Jeerapa Chaimart /Hotel Manager 님, 2024년 4월 22일
Thank you for staying with us at Centara Villas Samui. We appreciate your value comments as it's encouraged us to continue improving. We wish to welcome you back again in the near future. With warmest regards,

10/10 - 훌륭해요

Joanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stunning beach front location: 3 lovely pools and good breakfast buffet.
2024년 3월에 1박 숙박함
답변 제공: Jeerapa Chaimart/Hotel Manager 님, 2024년 4월 1일
Thank you for your stay at Centara Villas Samui. We appreciated your valuable feedback and we will continue improving. Once again thank you and we wish to see you again.

10/10 - 훌륭해요

Gautier

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good moment at Centara
2024년 2월에 5박 숙박함
답변 제공: Jeerapa Chaimart/Hotel Manager 님, 2024년 2월 27일
Thank you for your memorial stay with us. We wish to see you again.Warm Regards,

10/10 - 훌륭해요

Gautier

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hôtel good environnement i will be back
2024년 2월에 5박 숙박함
답변 제공: Jeerapa Chaimart/Hotel Manager 님, 2024년 2월 27일
Thank you for your review. We appreciate your stay and wish to welcome you back in the future.Warm Regards,

10/10 - 훌륭해요

Evangeline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함
답변 제공: Jeerapa Chaimart 님, 2024년 1월 29일
Thank you for your stay at Centara Villas Samui

10/10 - 훌륭해요

Yvonne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb location. Peace and quiet, attentive staff especially Puki and Mam in the restaurant. Plenty of choice on the breakfast buffet and the lunch and Evening menus. Can highly recommend.
2024년 1월에 7박 숙박함
답변 제공: Jeerapa Chaimart 님, 2024년 1월 29일
Thank you for staying at the Centara Villas Samui during your recent visit to Samui. We truly appreciate your valuable feedback, and it is a great way to motivate our team to continue to deliver memorable and excellent services to our valued guests. Khun Puki, Khun Mam, and the rest of our team is already looking forward to welcoming you back.

10/10 - 훌륭해요

Wesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Jeerapa Chaimart 님, 2024년 1월 10일
Thank you very much

10/10 - 훌륭해요

Elvis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Eine wunderschöne, grosszügige Anlage. Das Essen ist hervorragen und da Personal trägt zum rundum Wohlgefühl bei. Vielen Dank!
2023년 12월에 5박 숙박함
답변 제공: Jeerapa/Hotel Manager 님, 2023년 12월 22일
Thank you for your stary with us. We welcome all feedback and your value comment helps us for service improvement. We wish to see you again soon.Warm Regards,

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Jeerapa/Hotel Manager 님, 2023년 12월 22일
Thank you

10/10 - 훌륭해요

Josef

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super sauberes Hotel und Anlage, sehr aufmerksames und nettes Personal. Kann nur positives Berichten
2023년 8월에 15박 숙박함
답변 제공: Jeerapa Chaimart/Hotel Manager 님, 2023년 9월 19일
Thank you very much for your stay at Centara Villas Samui. Your positive feedback encourages us to improve. Thank you again

10/10 - 훌륭해요

Rudie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful but it is not a location for people with trouble climbing stairs since the resort is built against the hillside
2023년 9월에 5박 숙박함
답변 제공: Jeerapa Chaimart 님, 2023년 9월 8일
Thank you for your generous comments. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services. We look forward to welcoming you back on your next visit to Koh Samui. With kind regards,

10/10 - 훌륭해요

Borge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nydelig plass men utenom tigerparken så må du ett stykke for andre opplevelser. Supert for nyforelskede. Litt kjedelig for andre.
2023년 7월에 2박 숙박함
답변 제공: Jeerapa Chaimart/Hotel Manager 님, 2023년 8월 10일
Thank you very much for your stay with us. It's always encouraged to hear the feedback. We wish to see you again.

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We booked a pool suite villa, and overall, we were pleased. Pool was fairly well maintained, though the rainy days brought a lot of leaves in bits into the pool (we easily scooped them out). The real issue is just...the stairs. My husband recently had a knee injury and there was just no getting around the stairs on the property. It was about 150 to the pool, restaurant, etc and no way to get around it by golf cart or anything. We did have a lovely time at the spa for a couples massage. And the food was generally good and plentiful. We ordered room service to avoid the long journey up and down. BTW -- it's pretty far from things -- there's nothing walkable nearby. But the staff couldn't have been nicer, super helpful to the best of their abilities.
2023년 7월에 3박 숙박함
답변 제공: Jeerapa Chaimart 님, 2023년 7월 31일
Thank you for taking the time to communicate your valuable feedback during your recent stay with us. Your highly valued feedback and comments will contribute to helping us improve our performance and exceed our guests’ expectations. May we take this opportunity to thank you again for staying with us. We look forward to welcoming you back to Centara Villas Samui in the future. Yours sincerely, Jeerapa Chaimart/Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Calm and quiet stay south of Koh Samui
Very cosy location and the bungalow style rooms are nice. Pool area is plentiful and overall good hotel. If you need a bit more quiet place and is the type that likes to swim in the pool this will suit you well. However the beach is very disappointing, we literally couldn't swim one single day due to poor quality. It's full of rocks and not suitable for swimming. If you head a bit longer out to the sea the hotel told us to not go further as there are jellyfish there. On the good side, the hotel has shuttle service (for a fee) to take you either to Lamai Beach or Chaweng Beach. On the food side its not on part with what I've expected from this type of hotel. Expensive given the fact what you get in terms of taste. The room is quite good and fairly clean, showers are always a problem as it's not being kept as clean as I expect.
2023년 7월에 2박 숙박함
답변 제공: Jeerapa Chaimart/Hotel Manager 님, 2023년 7월 27일
Thank you for staying at the Centara Villas Samui during your recent visit to Samui. Your opinions are valuable in helping us maintain a high level of service to guests and ensuring that your expectations are met on each visit. Unfortunately, it is indeed regrettable to learn from you that the condition of the beach and Food quality was not met your expectation. Please rest assured that this matter has been addressed with the department heads concerned for deliberation and corrective measures for improvement. We do hope that we will have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 7월에 8박 숙박함
답변 제공: Jeerapa Chaimart 님, 2023년 7월 18일
Thank you

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ein sehr ruhig gelegenes Resort, welches wunderbar in die Natur integriert wurde. Das Essen ist wirklich sehr gut, auch im vergleich zu klassichen Thailändischen Restaurants muss es sich wirklich nicht verstecken. Das Personal ist sehr lieb und zuvorkommend, auch der Service ist sehr angenehm. Ratsam ist es außerdem, einen Roller einzuplanen, da das Resort doch schon ab vom Stich gelegen ist. Wir haben uns in die Insel verliebt und werden definitiv wieder kommen, auch ein erneuter Besuch im Centara Villas Samui ist hierbei nicht ausgeschlossen. Lieben Dank! :-)
2023년 2월에 12박 숙박함
답변 제공: Jeerapa Chaimart 님, 2023년 3월 13일
Thank you so much for your recent stay with us and for sharing your most memorable experiences at Centara Villas Samui. We truly appreciate your valuable feedback, and it is a great way to motivate our team to continue to deliver memorable and excellent services to our valued guests. With Warm Regards

10/10 - 훌륭해요

Bjorn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rolig område og svært imøtekommende personale. SPA avdelingen var glimrende. Kun en restaurant, men stort utvalg og god mat. Mange trappetrinn, så er du bevegelseshemmet er det en utfordring. De rotet bort transportbestillingen fra flyplassen til hotellet:-(
2023년 2월에 13박 숙박함
답변 제공: Jeerapa Chaimart 님, 2023년 3월 3일
Thank you for your recently staying with Centara Villas Samui. It's always encouraging to see the great feedback for us to learn and improvement. Please rest assured that all information has been shared with Department Head for further action. Once Again thank you and we wish to welcome you back in the future.With Warm Regards,Jeerapa ChaimartHotel Manager

8/10 - 좋아요

Mathias

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super Anlage vom Personal bis zur Unterkunft Leider sehr viele Treppen. Lage sehr abseits aber mit einem Moped ist alles sehr gut zu erreichen. Preise sehr hoch für Thailand. Würde trotzdem nochmal buchen
2022년 10월에 6박 숙박함
답변 제공: Jeerapa Chaimart 님, 2022년 11월 1일
Thank you for staying with us at Centara Villas Samui. Your valuable feedback helps us maintain the standard of service. Please rest assured that we will continue improving for better service to our guests.Warm Regards,

6/10 - 괜찮아요

Stefan

2022년 10월에 7박 숙박함

6/10 - 괜찮아요

Bosse

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2022년 7월에 22박 숙박함

8/10 - 좋아요

Niels Rasmus B.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 6월에 10박 숙박함

8/10 - 좋아요

Max

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 5박 숙박함

10/10 - 훌륭해요

Alan

2022년 6월에 3박 숙박함

4/10 - 별로예요

Richard 님, Hope Island

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were good but facilities run down and pools old. Beach had stray dogs and a cheap looking buffet set up. Pool chairs often dirty and ashtrays full. Not nice. Need to reasonably fit to get around as its a journey via steps and paths everywhere. Car park is far from your room. Overall ok but wouldn’t stay there again.
2022년 4월에 2박 숙박함
답변 제공: Jeerapa Chaimart/Hotel Manager 님, 2022년 4월 26일
Thank you for staying at the Centara Villas Samui during your recent visit to Samui. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. Unfortunately, it is indeed regrettable to learn from you that some aspects are is not up to your expectation in overall. Please rest assured that these matters have been addressed with all department heads concerned for deliberation and corrective measures for improvement. We do hope that in spite of the incidents we will have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Markus

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Der Private Strand. Die schöne Anlage mit viel grün. Leider sind die Villas in die Jahre gekommen
2022년 1월에 10박 숙박함
답변 제공: Jeerapa Chaimart/Hotel Manager 님, 2022년 1월 14일
Thank you for staying at the Centara Villas Samui during your recent visit to Samui. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. Unfortunately, it is indeed regrettable to learn from you that some aspects are is not up to your expectation in overall. Please rest assured that these matters have been addressed with all department heads concerned for deliberation and corrective measures for improvement. We do hope that in spite of the incidents we will have the pleasure of welcoming you back in the future. With kind regards,

8/10 - 좋아요

Judith A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wished we had more time there
We stayed for one night and we had an ocean view king villa which we loved. We wished we could have stayed longer. The restaurant meal was tasty
2020년 3월에 12박 숙박함
답변 제공: Paul Maneerat 님, 2021년 1월 12일
Dear Value guest, Thank you for staying with us at Centara Villas Samui during your recent visit to Koh Samui. I do hope that you have had a wonderful stay and safe journey home. We welcome all feedback as it helps us to maintain our standards and the experience you shared certainly matches our customer service culture that we aim for. We are most delighted to learn that you enjoyed the overall hotel’s service and facilities especially our staff service. I have also taken note of your overall positive comments and will certainly share them in our associate meetings. Thank you for choosing Centara Villas Samui and we look forward to the next occasion where we can create another memorable experience with you again in the near future. Best regards, Paul Maneerat General Manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hieno paikka, joskin hieman syrhäinen sijainti. Henkilökunta tosin piti hienosti huolen siitä että täällä oli hyvä olla.
2020년 3월에 1박 숙박함
답변 제공: Paul Maneerat 님, 2021년 1월 12일
Dear Value guest, Thank you for staying with us at Centara Villas Samui during your recent visit to Koh Samui. I do hope that you have had a wonderful stay and safe journey home. We welcome all feedback as it helps us to maintain our standards and the experience you shared certainly matches our customer service culture that we aim for. We are most delighted to learn that you enjoyed the overall hotel’s service and facilities especially our staff service. I have also taken note of your overall positive comments and will certainly share them in our associate meetings. Thank you for choosing Centara Villas Samui and we look forward to the next occasion where we can create another memorable experience with you again in the near future. Best regards, Paul Maneerat General Manager

10/10 - 훌륭해요

Niina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Jo heti saapuessamme hotellille, meidät vastaaotettiin ystävällisesti ja saimme kattavan infon eri palveluista, joita hotelli tarjoaa. Vaikka huvilat ovat jo parhaat päivänsä nähneitä, huolehtivat siivoojat siitä, että paikat ovat siistejä ja kunnossa. Hotellin koko ympäristö on siisti ja hyvinhoidettu. Hotellin oma ranta on suuri plussa. Myös palvelut rannalla toimivat loistavasti.
2020년 3월에 14박 숙박함
답변 제공: Paul 님, 2020년 3월 24일
Dear Niina, Thank you for the rating regarding your stay experience at the Centara Villas Samui. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services and I am sure that your feedback will be an encouragement to all the staff. Thank you again for sharing your experience and wish you a pleasant day ahead! With kind regards, Paul Maneerat General Manager The Centara Villas Samui

10/10 - 훌륭해요

Rodrigo

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Centara Villa Wedding
Our rooms were amazing from the minute we entered them. We had a wedding that weekend and from the moment we arrived, they made it quite enjoyable. Will book again with them.
2020년 2월에 3박 숙박함
답변 제공: Paul Maneerat 님, 2020년 3월 10일
Dear Rodrigo, Thank you for the rating regarding your stay experience at the Centara Villas Samui. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services and I am sure that your feedback will be an encouragement to all the staff. Thank you again for sharing your experience and wish you a pleasant day ahead! With kind regards, Paul Maneerat General Manager The Centara Villas Samui

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schöne, gepflegte Anlage. Direkt am eigenen Strand. Kann ich mit bestem Gewissen empfehlen.
2020년 2월에 4박 숙박함
답변 제공: Paul 님, 2020년 2월 22일
Dear Guest, May I thank you very much for your comment pertaining to your stay at the Centara Villas Samui and your continuous support. I am so pleased to learn that you enjoyed the overall hotel’s service and facilities. Thank you again for your great patronage and we look forward to welcoming you back in the near future. With kind regards, Paul Maneerat General Manager The Centara Villas Samui

6/10 - 괜찮아요

실제 이용하신 고객

2020년 2월에 2박 숙박함
답변 제공: Paul 님, 2020년 2월 22일
Dear Guest, May I thank you very much for your comment pertaining to your stay at the Centara Villas Samui and your continuous support. I am so pleased to learn that you enjoyed the overall hotel’s service and facilities. Thank you again for your great patronage and we look forward to welcoming you back in the near future. With kind regards, Paul Maneerat General Manager The Centara Villas Samui

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
De vil gerne have gæsterne til at indgå en BATH BONANZA aftale som indebære at man forud inbetaler et beløb og så supplere de op med et mindre beløb f eks man indbetaler 10.000 Bath og de supplere me d 3.000 Bat, eller 20.000 Bath og de giver 7.000 Bath, osv. det er så meningen at når man køber drikke vare i strandbaren og resturangen skrives dette på rommet, og trækkes fra, desvære er der flere undtagelser som ikke er med i denne aftale, men dem overser man, da aftalen skal indgået inden 24 timer efter ankomst, og efter af have været på farten i henved 24 timer, var vi ikke helt vågen da vi indgik aftalen, med 20.000 +7.000 Bath så da vi tjekkede ud kunne vi konstatere at vi ikke havde brugt de 20.000 bath vi havde indbetalt men fik alligevel en regning på 7900 bath. En dårlig afslutning på et ellers på alle måder fantastisk ophold, ps. er man dårlig gående, er det ikke et hotel man skal vælge, der er ingen elevator, men en masse trapper, og lige en ting mere hotellet ligger meget afsides, og der er langt til nermeste restaurant, man skal ud og køre, hvis man vil prøve noget andet en det til tilbyder i deres restaurant, og så skal man lige huse at de priser der reklameres med i bar og restaurant er eksklusiv service på 10% og skat på 7 % så 2 cola til 180 Bat ender med at koste 211 Bat og så vil de gerne have drikke penge derud over og så ender vi på 230 :-( så vælger i dette hotel kan det kun anbefales at tage hotelles bus ind til Lamai det koster kun 200 Bath tur retur
2019년 12월에 13박 숙박함
답변 제공: Paul 님, 2020년 1월 27일
Dear Guest, Thank you for your generous comments regarding your stay at the Centara Villas Samui and your continuous support and loyalty. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services and I am sure that your feedback will be an encouragement to all the staff. Thank you again for sharing your experience, and we look forward to welcoming you back on your next visit to Koh Samui. With kind regards, Paul Maneerat General Manager The Centara Villas Samui

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great except the fact that there are too many stairs and you would have to walk up and down. Cannot take older mums and dads. They need to figure out small motor bike carts to ferry people and luggage up and down.
2019년 12월에 4박 숙박함
답변 제공: Paul Maneerat 님, 2020년 1월 15일
Dear Guest, Thank you for the rating regarding your stay experience at the Centara Villas Samui. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services and I am sure that your feedback will be an encouragement to all the staff. Thank you again for sharing your experience and wish you a pleasant day ahead! With kind regards, Paul Maneerat General Manager The Centara Villas Samui

10/10 - 훌륭해요

Samantha 님, Sydney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort was beautiful and in a lovely, quiet location. All of the staff were so friendly and attentive. We really could not have had a better stay - thank you.
2019년 12월에 9박 숙박함
답변 제공: Paul 님, 2020년 1월 6일
Dear Samantha, Thank you for your generous comments regarding your stay at the Centara Villas Samui and your continuous support and loyalty. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services and I am sure that your feedback will be an encouragement to all the staff. Thank you again for sharing your experience, and we look forward to welcoming you back on your next visit to Koh Samui. With kind regards, Paul Maneerat General Manager The Centara Villas Samui

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 12월에 12박 숙박함
답변 제공: Paul 님, 2020년 1월 6일
Thank you for your generous comments regarding your stay at the Centara Villas Samui and your continuous support and loyalty. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services and I am sure that your feedback will be an encouragement to all the staff. Thank you again for sharing your experience, and we look forward to welcoming you back on your next visit to Koh Samui. With kind regards, Paul Maneerat General Manager The Centara Villas Samui

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 8박 숙박함
답변 제공: Paul 님, 2020년 1월 6일
Thank you for your generous comments regarding your stay at the Centara Villas Samui and your continuous support and loyalty. It is always a pleasure to receive positive feedback as we strive to continuously improve the quality of our services and I am sure that your feedback will be an encouragement to all the staff. Thank you again for sharing your experience, and we look forward to welcoming you back on your next visit to Koh Samui. With kind regards, Paul Maneerat General Manager The Centara Villas Samui

8/10 - 좋아요

EH

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Great views, lovely beach however remote location with the nearest shop not even in walking distance. Lots of steps to your room so can be tiring depending on your room location. We stayed for 3 days and unfortunately our towels were. It changed at all. If you leave a ‘green day’ sign on the door you should get a £ voucher which we never received and when we asked reception why not they said the sign was not displayed even though every time it was put back in our room on the table. We went to the bar for a beer and was still charged a 10% service charge plus tax.
2019년 11월에 4박 숙박함
답변 제공: Paul Maneerat 님, 2019년 12월 6일
Dear EH, May I thank you very much for your comment pertaining to your stay at the Centara Villas Samui and your continuous support. I am so pleased to learn that you enjoyed the overall hotel’s service and facilities. Thank you again for your great patronage and we look forward to welcoming you back in the near future. With kind regards, Paul Maneerat General Manager The Centara Villas Samui

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staff were very friendly. The spa was great. It was a nice facility and their services great. This is not a location for people with bad knees or who get short of breath quickly. There are a lot of stairs and the resort can be very confusing to get around. The hotel needs to improve on their signage and provide guests with a map. The restaurant was very disappointing. The same menu was used for lunch, dinner and the bar. It would have been nice if they had more variety and the quality of the prepared dishes was very poor. The squid and scallops were over cooked and rubbery. The pizza dough was terrible. The buffets were so so. They also need to do something about all of the flies. Yes, it’s normal to have flies in outdoor seating areas, but there would be 20-30 flies sitting on tables that had no food, let alone the constant swarming around those eating. And if there were that many flies where we ate, what did the kitchen look like? Therefore, the restaurant is the biggest area needing attention, and because the hotel is remotely located, there aren’t easy alternatives near by. Warning on the beaches in Ko Samui... the summer is low tide during the day, and this hotel has a very rocky beach front during low tide. There are only two tides a day here. During the winter months, it’s high tide, which is fine at this hotel as they have an extensive beach. Pools were nice with only the main pool staying consistently crowded. Overall nice with room for some improvement.
2019년 7월에 4박 숙박함
답변 제공: Paul Maneerat 님, 2019년 8월 5일
Dear Anonymous, Thank you for sharing your experience through Expedia with regards to your trip in Samui and for choosing The Centara Villas Samui. We welcome all feedbacks as it helps us to maintain our standards and the experience you shared certainly matches our customer service culture that we aim for. I have taken note of your positive comments and will certainly share them in our associate meetings. Thank you again for choosing to stay at The Centara Villas Samui and we look forward to the next occasion where we can create another memorable experience with you. With kind regards, Paul Maneerat General Manager The Centara Villas Samui

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is beautiful. The staff are amazing and if you are looking for quiet, out of the hustle and bustle - this resort is for you. Everything is at your fingertips and if you want to go into town it is a short trip away. You must love stairs! BUT they keep you fit at least!
2019년 7월에 4박 숙박함
답변 제공: Paul Maneerat 님, 2019년 7월 31일
Dear Anonymous, Thank you very much for taking the time to complete the online guest questionnaire to share your stay experience with us at The Centara Villas Samui. We do appreciate and value your comments which are very valuable in helping us to maintain a high level of service to all our guests and in ensuring that your expectations are met on each visit. I am so pleased to learn that you enjoyed overall hotel’s service and facilities. I have taken note of your positive comments and will certainly share them in our associate meetings. Thank you again for choosing to stay at The Centara Villas Samui and we look forward to the next occasion where we can create another memorable experience with you. With kind regards, Paul Maneerat General Manager The Centara Villas Samui

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was very good and the staff were out standing The food was great and the entertainment was also good. Best of all was it was the most restfull holiday..
2019년 6월에 10박 숙박함
답변 제공: Paul Maneerat 님, 2019년 7월 8일
Dear Anonymous, May I thank you very much for your comment pertaining to your stay at the Centara Villas Samui and your continuous support. I am so pleased to learn that you enjoyed the overall hotel’s service and facilities. Thank you again for your great patronage and we look forward to welcoming you back in the near future. With kind regards, Paul Maneerat General Manager The Centara Villas Samui

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful quiet place, excellent staff, just the place to go if you do not want a noisy busy town outside your place
2019년 4월에 9박 숙박함
답변 제공: Paul Maneerat 님, 2019년 5월 8일
Dear Anonymous, May I thank you for staying with us at the Centara Villas Samui! I am so pleased to learn from you that you enjoyed overall hotel’s service and facilities. We certainly hope that your future plans to Samui include the Centara Villas Samui and that we will have the opportunity to welcoming you back with warm and gracious Thai hospitality. With kind regards, Paul Maneerat General Manager The Centara Villas Samui

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Villas were spaced out & not overlooked, quiet location
2019년 4월에 6박 숙박함
답변 제공: Paul Maneerat 님, 2019년 4월 23일
Dear Anonymous, May I thank you for staying with us at the Centara Villas Samui! I am so pleased to learn from you that you enjoyed overall hotel’s service and facilities. We certainly hope that your future plans to Samui include the Centara Villas Samui and that we will have the opportunity to welcoming you back with warm and gracious Thai hospitality. With kind regards, Paul Maneerat General Manager The Centara Villas Samui

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely relaxing couple of days
Lovely hotel and excellent service. Not too big and the villas are lovely
2019년 4월에 4박 숙박함
답변 제공: Paul Maneerat 님, 2019년 4월 23일
Dear Simon, May I thank you for staying with us at the Centara Villas Samui! I am so pleased to learn from you that you enjoyed overall hotel’s service and facilities. We certainly hope that your future plans to Samui include the Centara Villas Samui and that we will have the opportunity to welcoming you back with warm and gracious Thai hospitality. With kind regards, Paul Maneerat General Manager The Centara Villas Samui

6/10 - 괜찮아요

Geeta 님, USA

별로예요: 청결 상태, 객실의 편안함
Recent stay
The location was amazing. It was our 1st trip to Ko Samui. This resort is really far away from all the action in Ko Samui. The hotel is built at different levels with the front desk at the top and all other activities like the pool beach at the bottom. It’s quite a workout going up and down constantly. This is not for the folks with any arthritic problems or even any cardiac or lung issues. The rooms were a bit outdated and one of the people in our group their A/c broke and there was no room available to move them to. It was 95 degrees with humidity. Eventually they fixed their a/c which was a huge inconvenience. The staff are very friendly.
2019년 2월에 1박 숙박함
답변 제공: Paul Maneerat 님, 2021년 1월 12일
Dear Value guest, Thank you for staying with us at Centara Villas Samui during your recent visit to Koh Samui. I do hope that you have had a wonderful stay and safe journey home. We welcome all feedback as it helps us to maintain our standards and the experience you shared certainly matches our customer service culture that we aim for. We are most delighted to learn that you enjoyed the overall hotel’s service and facilities especially our staff service. I have also taken note of your overall positive comments and will certainly share them in our associate meetings. Thank you for choosing Centara Villas Samui and we look forward to the next occasion where we can create another memorable experience with you again in the near future. Best regards, Paul Maneerat General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice hotel but room needs improvement
The hotel itself is very nice with pool and beach access and the breakfast buffet is pretty good. Overall service was good and all staffs were very friendly. Unfortunately our AC only worked sporadically so it was extremely hot throughout the day and night. The WiFi signal was also very weak, I had a lot of trouble connecting. The shower in the villa is a round tub where you have to be very careful stepping in and out of as it’s very high.
2019년 2월에 3박 숙박함
답변 제공: Paul 님, 2019년 2월 25일
Dear Value guest, Thank you very much for your time reviewing our survey. It was a pleasure for us to have had the opportunity to welcome you to Centara Villas Samui and we would like to thank you for your feedback. We are most delighted to learn that you enjoyed the overall hotel’s service. Just only some point that you are disappointed. Please accept our sincere apologies for your experience. We will discuss your very valid points with the related departments for further improvements and take corrective measures towards our colleague. Your feedback is very important to us as it will allow us becoming better on a daily basis. We would appreciate if you could give us another chance next time you decide coming to Koh Samui to show you our full capabilities and hope you will continue to make Centara Villas Samui your hotel of choice. Best regards, Paul Maneerat General manager

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff they were fantastic couldn’t do enough to make our stay perfect
2019년 2월에 10박 숙박함
답변 제공: Paul 님, 2019년 2월 25일
Dear Value guest, Thank you for staying with us at Centara Villas Samui during your recent visit to Koh Samui. I do hope that you have had a wonderful stay and safe journey home. We welcome all feedback as it helps us to maintain our standards and the experience you shared certainly matches our customer service culture that we aim for. We are most delighted to learn that you enjoyed the overall hotel’s service and facilities especially our staff service. I have also taken note of your overall positive comments and will certainly share them in our associate meetings. Thank you for choosing Centara Villas Samui and we look forward to the next occasion where we can create another memorable experience with you again in the near future. Best regards, Paul Maneerat General Manager