I was all over Thailand for a month and here in Koh Samui for a week and I'll start with what's disappointing about this suite.
SERVICE
-We arrived at the suite at 3pm and our room was still not cleaned and ready for us. We waited in the small reception room with our luggage for over an hour till our room was ready for us.
-It is Koh Samui, it is all about the daily night market shopping and eating around the island after exploring highlights of the island (Big Buddha, Hin Lat/Nu Mueang Waterfall, Hin Ta Hin Yai, Lamai/Cha Weng beach, and etc.) So returning to the suite at late night passing 8pm is expected, but the suite locks their gate by 7pm and we were not notified about. We waited around with our beaming flash lights until the "24hr" security guard noticed us. We wanted to ask when does the gate closes and how are we suppose to get back after 7pm, but he spoke no English. This happened for two nights until I asked the reception then they told me about the card for the gates.
-WiFi, it is only limited to pubic area of the suite and not your ROOM, yet they don't post up the password, you'll have to go and ask them for it.
-Additional FEE please read description on Expedia.
-Cleaning, the cleaning staff did not seem happy and wanted to leave work early.