Dear YEONGMI, Thank you for the great review on our Hotel! We are glad you had a positive experience with us and hope to have the pleasure of welcoming you again to Mercure Kota Kinabalu City Centre in the near future. Sincerely, The Mercure Team

Hello yoonkyung, Glad to know you had a good time in Kota Kinabalu. Just for your information, the hotel in your review is not Mercure Kota Kinabalu City Centre. It is another hotel which is located nearby. Thank you.

Dear Guest, Thank you for the good review. However, I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue and improve our services and facilities. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mercure Team

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Kota Kinabalu City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Team

Dear Guest, Thank you for taking the time to tell us about your experience at Mercure Kota Kinabalu City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mercure Team

Dear Guest, Thanks for dropping us a review following your recent stay at our Hotel. We truly appreciate your kind feedback and hope to have the pleasure of welcoming you back to Mercure Kota Kinabalu City Centre in the near future. Sincerely, The Mercure Team

Dear Younggu, Thank you for the great review on our Hotel. We appreciate your feedback and look forward to seeing you again in the near future. Sincerely, The Mercure Team

Dear Guest, Thank you for sharing your experience following your visit to Mercure Kota Kinabalu City Centre. Please rest assured that your comments on the cleanliness of the room have been carefully noted. Our Housekeeping Team takes pride in maintaining the cleanliness and orderliness of our rooms. Nevertheless, the concern raised to us causes deep concern as this is not the standard we'd like to maintain at the hotel, and we have endorsed this to our Executive Housekeeper to look into. We sincerely appreciate your feedback on how we can continuously improve for our guests, and we look forward to your next stay with us. Sincerely, The Mercure Team

Hello hong seok, Thank you for this 10/10 review on our hotel! We are so happy to learn your stay with Mercure Kota Kinabalu City Centre was enjoyable. We appreciate your kind words and hope to have the pleasure of serving you again. Sincerely, The Mercure Team

Dear Guest, Thank you for taking the time to share your experience with us. We appreciate your feedback and hope to have the opportunity to better serve you on your next visit to Mercure Kota Kinabalu City Centre. Sincerely, The Mercure Team

Dear SEUNGJU, Thank you for staying with us. We appreciate your feedback and hope to have the opportunity to serve you better in the near future. Sincerely, The Mercure Team

Dear Yong, Thank you for this 10 out of 10 review score! We are so happy to learn you had a pleasant stay at Mercure Kota Kinabalu City Centre. Please come and visit us again should your travels bring you back to Kota Kinabalu. Sincerely, The Mercure Team

Dear 상윤, Thank you for taking the time to tell us about your experience at Mercure Kota Kinabalu City Centre. We are deeply sorry about your unfortunate experience at our hotel; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured investigation has been done and further follow up will be done on the matter. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mercure Team

Dear Yucheol, Thank you for taking the time to share your experience with us. We are very sorry your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your feedback and hope to have the opportunity of welcoming you back at Mercure Kota Kinabalu City Centre in the near future. Sincerely, The Mercure Team

Dear Changyeul, Thank you for the great review. Your comment on the smell have been noted and the necessary action have been taken to recitfy the issue. We appreciate your feedback and hope to have the pleasure of serving you again. Sincerely, The Mercure Team

Dear heeyoung, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience on your next visit to Mercure Kota Kinabalu City Centre. Sincerely, The Mercure Team

Dear Julie, Thank you for the review of our hotel. We are glad that you and your family enjoyed your stay and hope to see you again very soon at Mercure Kota Kinabalu City Centre. Sincerely, The Mercure Team

Dear Suji, We appreciate your comments regarding your stay at Mercure Kota Kinabalu City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Team

Dear Soo, Thank you for choosing Mercure Kota Kinabalu City Centre as your preferred hotel. We appreciate your feedback and hope to have the opportunity of welcoming you again in the near future. Sincerely, The Mercure Team

Dear Minhee, Thank you for taking the time to tell us about your experience at Mercure Kota Kinabalu City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mercure Team

Dear Guest, Thank you for the review of our hotel. We that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to serve you better on your next visit to Mercure Kota Kinabalu City Centre. Sincerely, The Mercure Team

Dear Guest, Thank you for choosing Mercure Kota Kinabalu City Centre as your preferred hotel on your recent visit to Kota Kinabalu. We appreciate your feedback and hope to see you again. Sincerely, The Mercure Team

Dear JungJin, Thank you for taking the time to write a review for our hotel. We appreciate your feedback and hope to see you again very soon. Sincerely, The Mercure Team

Dear GEO SUNG, Thank you for choosing Mercure Kota Kinabalu City Centre as your preferred hotel during your visit to Kota Kinabalu recently. We are delighted to hear you had a pleasant stay with us. We truly appreciate you taking time to share your experience with us and hope to have the opportunity to welcome you again in the near future. Sincerely, The Mercure Team

Dear YOUNG OK, Thank you for staying with Mercure Kota Kinabalu City Centre. We appreciate your feedback and hope to have the opportunity of welcoming you again in the near future. Sincerely, The Mercure Team

Dear Guest, Thank you for taking the time to share your feedback. We hope to have the opportunity to welcome you back to our hotel very soon! Sincerely, The Mercure Team

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience on your next visit to Mercure Kota Kinabalu City Centre. Sincerely, The Mercure Team

Dear Guest, Thank you for choosing Mercure Kota Kinabalu City Centre as your preferred hotel during your recent visit to Kota Kinabalu. We truly appreciate your feedback and hope to see you again on your next visit. Sincerely, The Mercure Team

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience on your next visit to Mercure Kota Kinabalu City Centre. Sincerely, The Mercure Team

Dear Guest, Thank you for taking the time to share your feedback. We hope to to have the opportunity to welcome you back to our hotel very soon! Sincerely, The Mercure Team

Dear BYUNGCHEOL, Thank you for the great review on our hotel. We truly appreciate you taking time to share your feedback with us. Please come and visit us again at Mercure Kota Kinabalu City Centre on your next trip to Kota Kinabalu, Sabah. Sincerely, The Mercure Team

Dear JIHOOH, Thank you for choosing Mercure Kota Kinabalu City Centre as your preferred hotel during your recent trip to Kota Kinabalu. We appreciate the great review of our hotel and hope to have the opportunity of welcoming you again in the near future. Sincerely, The Mercure Team

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Mercure Team

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Mercure Team

Dear Guest, Thank you for staying with Mercure Kota Kinabalu City Centre. We appreciate your feedback and hope to have the opportunity of serving you again in the near future. Sincerely, The Mercure Team

Dear Guest, Thank you for choosing Mercure Kota Kinabalu City Centre as your preferred hotel on your recent visit to Kota Kinabalu. We are happy to learn you had a pleasant stay with us. Thank you for taking time to share your thoughts with us and we hope to have the opportunity of welcoming you again in the near future. Sincerely, The Mercure Team