“It was awful from check in the receptionist was rude and unhelpful, actually she has been the only rude Thai person I have met.
The room, 2 minutes to be exact we were in it, the smell was vile, stains everywhere including the sheets. Filthy, I would not let a dog stay there. NOT as discribed on Expedia. Yet They say I can not have a refund. I paid in full before my trip, due to Hygine we left the hotel without sleeping there, and had to pay £400 for a 2 night stay that we had not budgeted for....
“It was awful from check in the receptionist was rude and unhelpful, actually she has been the only rude Thai person I have met.
The room, 2 minutes to be exact we were in it, the smell was vile, stains everywhere including the sheets. Filthy, I would not let a dog stay there. NOT as discribed on Expedia. Yet They say I can not have a refund. I paid in full before my trip, due to Hygine we left the hotel without sleeping there, and had to pay £400 for a 2 night stay that we had not budgeted for....
kelly