Dear Keith, Thank you very much for your review of our hotel. I am sorry that our breakfast buffet didn't cover your expectations. If you would like to share more details or suggestions, please feel free to contact us directly. We will appreciate it. It's our hope to welcome you again in our hotel. Sincerely,

Dear Young Hyun, We thank you very much for the positive review of our hotel! We are glad that you had an enjoyable stay and hope to see you again very soon. Sincerely

Dear Guest, Many thanks for your great review of our hotel. We are very pleased to see your compliments to our hotel services and look forward to welcome you very soon again. Best Regards.

Dear anjelro, Thank you very much for your review of our hotel. Please accept my apologies for the inconveniences about the intensive fragrance in the room. Please be sure that we will take the necessary action to avoid that issue for the future. Thank you very much again for your feedback and look forward to welcome you again in our hotel.

Dear Rogerio, Thank you for taking the time to share your 5-star rating with us. We hope to welcome you back to our hotel very soonSincerely,

Dear Danilo, We thank you very much for sharing your experience with us. Please allow me to express my excuses that we didn't cover all your expectation. It's our hope to welcome you very soon again in our hotel. Sincerely, Alexander Svab - Assistant General Manager

Sehr geehrter German, Vielen Dank für Ihre ausgezeichnete Bewertung unseres Hotels. Wir freuen uns sehr, dass Ihnen Ihr Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüssen zu dürfen.Mit freundlichen Grüssen.

Dear helene, We much appreciate your 5-star rating to our hotel. With big pleasure, we've seen that you've enjoyed your stay with us and look forward to welcome you again. Best regards,

Dear jose, Thank you so much for your lovely words to your recent stay which made us truly happy. We look forward to welcome you very soon again and wish you all the best. Sincerely,

Dear Marc, Thank you very much for your great review. With hope to see you again in our hotel, wish you a wonderful time. Sincerely, Alexander Svab – Assistant General Manager

Dear Andrew, We thank you very much for sharing your experience with us. Please allow me to express my excuses that we didn't cover all your expectation. It's our hope to welcome you very soon again in our hotel. Sincerely, Alexander Svab - Assistant General Manager

Dear Andre, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us. We are looking forward to see you again in our Hotel. Best wishes from whole team.

Dear Thomas, Thank you for taking the time to share your 10 points rating with us. It is always a pleasure to receive positive feedback. We would be very happy to have you staying with us again on your next visit to Luzern,Best regards,

Dear Ben, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon.Sincerely,

Dear Anne, Thank you for taking the time to share your positive rating with us. We are happy to hear that you enjoyed your overall stay with us. We are looking forward to your next stay. Kind regards,

Dear Zoe, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Dear Elaine, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon! Sincerely,

Dear Maria, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were satisfied during your stay. We are looking forward to see you again in our Hotel. Best Regards,

Dear Thordur, Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

Dear Andrew, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable.We hope to see you soon again very soon. Regards,

Sehr geehrter Christian, zunächst einmal vielen Dank für Ihre freundlichen Kommentare. Es ist immer ein Vergnügen, so ein schönes Feedback zu erhalten. Wir freuen uns, wenn wir Sie auch bei Ihrem nächsten Besuch in Luzern wieder bei uns begrüssen dürfen.Mit freundlichen Grüssen

Dear Harko, Thank you for your rating to our hotel. If you wish to share more details, will be much appreciated. This will help us to improve the quality of our services. Look forward to hear from you soon. Sincerely,

Sehr geehrter Ernst, Vielen herzlichen Dnak für Ihre Bewertung. Ich entschuldige mich sehr, dass Sie mit der Zimmerreinigung nicht ganz zufrieden waren. Betreffend Preisen, möchte ich Sie informieren, dass wir Preise mit und ohne Frühstück anbieten, damit unsere Gäste sich selber entscheiden dürfen. Wir hoffen dass Sie unser Frühstück genossen haben und freuen uns schon auf Ihren nächsten Besuch. Mit besten Grüssen.

Dear Vivion, Thank you for taking the time to share your rating with us. We hope to welcome you back to our hotel very soon and make your stay more pleasant than this one! Sincerely,

Dear Fabio, Thank you very much for your great review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon! Regards,

Dear Isabela, We thank you very much for sharing your experience with us. Please allow me to express my excuses that we didn't cover all your expectation. It's our hope to welcome you very soon again in our hotel. Sincerely,

Dear Maria, Thank you very much for your great review. With hope to see you again in our hotel, wish you a wonderful time. Sincerely,

Sehr geehrter Gast,Herzlichen Dank, dass Sie sich die Zeit genommen haben, uns über Ihre Erfahrungen zu informieren. Es tut mir sehr leid, dass wir Ihre Erwartungen nicht erfüllen konnten. Für die entstandenen Unannehmlichkeiten bitte ich Sie nochmals um Entschuldigung. Ich hoffe, Sie haben das Vertrauen in uns nicht verloren und geben uns in naher Zukunft die Gelegenheit, Sie von unserem Service erneut zu überzeugen. Mit freundlichen Grüssen,