야외 수영장, 수영장 파라솔, 일광욕 의자

더블트리 바이 힐튼 푸트라자야 레이크사이드 여행 후기

5 out of 5
더블트리 바이 힐튼 푸트라자야 레이크사이드
No 2 Jalan 5/5, Presint 5, Putrajaya, Putrajaya

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 104개 이용 후기 중 56개" "
평점 8 - 좋아요. 104개 이용 후기 중 27개" "
평점 6 - 괜찮아요. 104개 이용 후기 중 14개" "
평점 4 - 별로예요. 104개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 104개 이용 후기 중 5개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Amer

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Either you use hot or cold water, you will only get hot water. Overall service was alright, room amenities needs to improve. Hilton is a famous international brand but this one did not meet it's standard.
2024년 4월에 1박 숙박함
답변 제공: Azman Imbran 님, 2024년 4월 14일
Thank you for taking the time to rate. Please accept our sincere apology if your stay was not up to your expectations. We look forward to welcoming you back soon at DoubleTree by Hilton Putrajaya Lakeside to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards, Azman Imbran Duty Manager DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stunning hotel's very clean most of all amazing staff and delicious breakfast buffet.
2024년 4월에 1박 숙박함
답변 제공: KULPR 님, 2024년 4월 23일
Dear Sarah,Thank you for your review. Our team was truly happy to be at your service. We look forward to welcoming you again soon with a warm cookie!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 - 좋아요

David

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Overall, very nice.
2024년 3월에 8박 숙박함
답변 제공: KULPR 님, 2024년 4월 1일
Thank you for making us your hotel of choice during your recent trip to Putrajaya. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 - 좋아요

MIO

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: KULPR 님, 2024년 3월 27일
Thank you for leaving us a good rating. We are pleased that you've had a great stay with us. We look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

VICKY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: KULPR 님, 2024년 3월 24일
Dear Vicky,Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 - 괜찮아요

Ali

좋아요: 직원 및 서비스
It was a nice stay as an extended layover before coming back to Sydney. Nothing extra wow about this stay - all the bare necessities.
2024년 3월에 2박 숙박함
답변 제공: KULPR 님, 2024년 3월 24일
Dear Ali,Thank you for your review. Our team was truly happy to be at your service. We look forward to welcoming you again soon with a warm cookie!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: KULPR 님, 2024년 3월 3일
Thank you for leaving us a good rating. We are pleased that you've had a great stay with us. We look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 - 좋아요

MUHAMMAD AL AMIN BIN

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
kids friendly
2024년 2월에 1박 숙박함
답변 제공: Syazwan 님, 2024년 2월 21일
Dear Mr. Muhammad Al Amin Bin,Thank you for choosing to stay at DoubleTree by Hilton Putrajaya Lakeside and for sharing your feedback. We truly appreciate your time and input.We're delighted to hear that you found our hotel to be kid-friendly. Ensuring a comfortable and enjoyable experience for families is one of our top priorities, and we're thrilled that we met your expectations in this regard.If you have any further comments, suggestions, or requests, please don't hesitate to reach out to us. We value your feedback and are always looking for ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you and your family back to our hotel in the near future for another enjoyable stay.Warm regards,Syazwan IbrahimAssistant Front Office Manager

10/10 - 훌륭해요

Nafa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: KULPR 님, 2024년 2월 13일
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 - 괜찮아요

habibullah

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
its was good place relax , but the stuff stilling money from guests I chose breakfast and pay for it 8$ than morning they told me you have to pay cash , they charged me on property for tourists tax I pay it cash 10 Malaysian but the charged me over my account too which is not honest with people in this way they lose people trust andI will tell all my friends and people . its fine its not big dale for me but in the future they are loser I hope you guys take care of this in future thanks .
2024년 1월에 1박 숙박함
답변 제공: KULPR 님, 2024년 2월 13일
Dear Habibullah,Greetings from DoubleTree by Hilton Putrajaya Lakeside. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree by Hilton Putrajaya Lakeside very soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 - 좋아요

Alison

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Public transportation when traveling with kids is easier. but it does not exist in the entire town. Apart from that all good. The food is nice and great. Staff is very friendly. Only the baggage could come earlier during check in. And it would be nice to be shown the way to room at first time, since it is very confusing layout. Coming again.
2024년 1월에 1박 숙박함
답변 제공: KULPR 님, 2024년 2월 6일
Dear Alison,Thank you for taking your invaluable time to share your kind feedback with us. Kindly be assured that we have shared your feedback with our team for improvement, and that we look forward to your next visit. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 - 괜찮아요

Kit Yee Jody

단체 여행
좋아요: 직원 및 서비스
Just some noise in the room but it is not from the air conditioning or refrigerator. Also bath gel used up and hasn’t refill.
2024년 1월에 1박 숙박함
답변 제공: Syazwan 님, 2024년 1월 25일
Dear Kit Yee Jody,Greetings! I hope this message finds you well.Thank you for choosing DoubleTree By Hilton Putrajaya Lakeside, and for sharing your feedback on Expedia. Your insights are essential to us.I apologize for any noise disturbance and the bath gel issue. Our team is addressing these concerns promptly. Maintenance will inspect the room, and housekeeping will ensure amenities are consistently replenished.Your understanding is appreciated, and we are committed to improvements. If you have further feedback or plan to stay with us again, feel free to contact me directly.Thank you for choosing us. We look forward to welcoming you back for an enhanced experience.Best regards,Syazwan IbrahimAssistant Front Office Manager

10/10 - 훌륭해요

Alejandra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly, the area was quiet. It’s about a 30 minute drive to KL but with grab it’s very cheap.
2024년 1월에 3박 숙박함
답변 제공: KULPR 님, 2024년 2월 6일
Dear Alejandra,Thank you for your review. Our team was truly happy to be at your service. We look forward to welcoming you again soon with a warm cookie!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Toshihiro

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wanted to take a walk, if I had enough time, because the area was nice to walk. And the hotel is also good to stay.
2024년 1월에 1박 숙박함
답변 제공: KULPR 님, 2024년 1월 18일
Dear Toshihiro,Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Howard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay with my parents. We stayed in a family room which had more than enough space. The property is beautiful and makes for a great staycation or retreat. Our room initially had leaking water from the ceiling, but upon contacting the reception, we were moved to an equivalent room next door and offered a free breakfast. Wonderful service and we hope to visit again soon.
2024년 1월에 1박 숙박함
답변 제공: KULPR 님, 2024년 1월 11일
We are happy to see your great 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Mix Experience This Time
Reception tak inform parking boleh validate so here we lost RM32 on parking aje. Our previous stay was RM5 per day and was not able to validate too so we thought it was the same this round. Buffet breakfast surprisingly not to our expectations (taste wise). Disappointing. Other than these two, the stay was superb as always. Splash pool was entertaining definitely for the kids - main reason why we checking in here from Shah Alam.
2023년 12월에 2박 숙박함
답변 제공: Syazwan Ibrahim 님, 2023년 12월 29일
Dear Anonymous,I trust this message finds you well, and I appreciate you sharing your feedback regarding your recent stay with us at DoubleTree by Hilton Putrajaya Lakeside.I sincerely apologize for the oversight regarding the parking validation, and I regret any inconvenience this may have caused. It appears there was a misunderstanding, and I appreciate your patience. Please be assured that we will review our communication processes to ensure such incidents are minimized in the future.Regarding your disappointment with the buffet breakfast, I am sorry to learn that it did not meet your expectations in terms of taste. Your feedback is valuable, and I will share it with our culinary team to assess and enhance our offerings.I want to address your concerns and seek a better understanding of the parking situation. If you could provide more details or let me know if there is anything specific you would like us to look into, it would be greatly appreciated.Despite these challenges, I am pleased to hear that overall, your stay was superb and that the Splash Pool entertained the kids.Thank you for choosing DoubleTree by Hilton Putrajaya Lakeside, and I hope we can have the opportunity to welcome you back for an improved experience.Best Regards,Syazwan IbrahimAssistant Front Office ManagerDoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Fahrul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: KULPR 님, 2024년 1월 11일
We are happy to see your great 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Ronald

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful grounds. Quiet. Spacious rooms. Great value for money. Highly recommended. We will return without a doubt.
2023년 12월에 3박 숙박함
답변 제공: KULPR 님, 2024년 1월 11일
Thank you for leaving us a perfect rating! We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Mohamad Naim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place and area for business
2023년 12월에 6박 숙박함
답변 제공: KULPR 님, 2024년 1월 11일
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Ignatious

출장 여행
2023년 11월에 2박 숙박함
답변 제공: KULPR 님, 2024년 1월 11일
Thank you for leaving us a perfect 10 rating. We are happy to know that you've had a great experience at our resort. We look forward to welcoming you back to our resort soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Norizan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: KULPR 님, 2024년 1월 11일
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Janice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice quiet area , plenty of outdoor space and good views of the lake. Amazing breakfast and evening buffet
2023년 11월에 5박 숙박함
답변 제공: KULPR 님, 2024년 1월 11일
Thank you for taking the time to share your recent experience and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Kit Wa Anita

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room is spacious and rather clean. Staff were friendly and helpful. They responded rather quickly to requests.
2023년 11월에 4박 숙박함
답변 제공: KULPR 님, 2024년 1월 11일
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Peter

2023년 10월에 1박 숙박함

8/10 - 좋아요

Ingo 님, Berlin

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a nice resort place between the airport and the city. Good fun to stroll around the lake. Else, there isn't much to do. Plenty of kids around, who enjoy playing in the Water Splashes :D
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

TAKAMITSU

2023년 10월에 1박 숙박함

8/10 - 좋아요

Gaytri

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First day o encountered ants everywhere In my room, so I notified front desk staff who told me she’ll send housekeeping to spray ants. Fifteen minutes passed and noone came so called again and I told them of in 10 minutes no one comes then move me to a cleaner room. Finally housekeeper came and sprayed the ants while I was still in my room. Dirty place
2023년 10월에 1박 숙박함
답변 제공: Admin 님, 2023년 10월 24일
Dear Gaytri, Greeting from DoubleTree by Hilton Putrajaya Lakeside. Thank you for taking your invaluable time to share your kind feedback with us. We are sorry to read that our services and facilities were not up to your satisfaction, and I would like to apologize for any inconvenience this has caused you. With the help of your feedback, we can improve our future services and facilities and we will do our utmost to offer you the best service next. We hope to welcome you again soon in our hotel!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 - 괜찮아요

Thomas

2023년 10월에 2박 숙박함
답변 제공: Admin 님, 2023년 10월 20일
Dear Thomas, Thank you for reviewing your stay with us, we are sorry that you did not enjoy your experience at our property. For any inconvenience you faced, we would like to apologize from our entire team.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Yiwa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a fantastic experience at this hotel. The service was exceptional, with staff going above and beyond to make my stay comfortable. The room was spacious and impeccably clean, providing a peaceful retreat after a long day of exploring. The hotel's central location made it easy to access all the attractions I wanted to visit. I also appreciated the attention to detail, from the welcoming atmosphere in the lobby to the well-maintained facilities. I highly recommend this hotel and look forward to returning in the future
2023년 10월에 2박 숙박함
답변 제공: Admin 님, 2023년 10월 20일
Dear Yiwa,Greeting from DoubleTree by Hilton Putrajaya Lakeside. Thank you for taking your invaluable time to share your kind feedback and leave us a perfect 5* rating. We are delighted to hear our Staff have delivered you a heartfelt service and at the same time you had a peaceful stay in our hotel. We hope to welcome you again soon with warm cookies!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Jessica

2023년 10월에 1박 숙박함
답변 제공: Admin 님, 2023년 10월 20일
Dear Jessica,Thank you for leaving us a perfect 10 rating. We are happy to know that you've had a great experience at our hotel. We look forward to welcoming you back to our hotel soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was pleasant.
2023년 9월에 2박 숙박함
답변 제공: Admin 님, 2023년 10월 2일
Dear Guest,Thank you for your perfect 10 rating. Happy to find that you've truly enjoyed your stay with us. We look forward to hosting you again on your next visit to Putrajaya! Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Shirin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Inconvenient
답변 제공: Admin 님, 2023년 10월 2일
Dear Shirin,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 - 괜찮아요

Tian soon

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Admin 님, 2023년 10월 20일
Dear Tian Soon,Thank you for your rating. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at DoubleTree by Hilton Putrajaya Lakeside to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

4/10 - 별로예요

Patrick

2023년 8월에 1박 숙박함
답변 제공: Admin 님, 2023년 9월 6일
Dear Patrick,Thank you for reviewing your stay with us, we are sorry to read that you did not enjoy your experience at our property. For any inconvenience experienced we would like to apologize from our entire team.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

SATOMI

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
周辺の施設があまりありません。
2023년 8월에 2박 숙박함
답변 제공: Admin 님, 2023년 9월 1일
Dear Satomi,Thank you for leaving us a perfect rating. We are happy to know that you've had a great experience at our resort. We look forward to welcoming you back to our resort soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 - 좋아요

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단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
部屋は綺麗な気楽になりました。
2023년 8월에 1박 숙박함
답변 제공: Admin 님, 2023년 10월 2일
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 - 좋아요

Mei Ling Clara Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel stay was comfortable and room is clean.
2023년 8월에 3박 숙박함
답변 제공: Admin 님, 2023년 8월 16일
Dear Clara Ann,Thank you for your time to give us a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 - 좋아요

xia feng

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best place for family to spend some good time. 4 difference pools make the parents life a lot easy. It would be the best if the hotel have the kids play room more affordable and with some quality equipment. Kids club needs to open every day not only in the weekends. Found a huge dead cockroach in the changing room.
2023년 8월에 1박 숙박함
답변 제공: Admin 님, 2023년 8월 16일
Dear Xia Feng, Thank you for your time to give a rating and sharing your experience with us. Furthermore, we thank you for sharing your constructive feedback with us, in order for us to ensure that our guests have the most comfortable stay with us. Looking forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside! Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

Duratul'ain Binti Mohamad

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staffs in front-desk welcome us very well, including the staff in my kitchen and the luggage carrier. Very clean room…thank you..
2023년 8월에 1박 숙박함
답변 제공: Admin 님, 2023년 8월 16일
Dear Duratul'ain,We are happy to see your great 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 - 좋아요

Hamidah

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
i like the spaciousness of the rooms and area. Our check-in was not done even after we return to the hotel at 6.30pm on the first day of our stay.
2023년 8월에 3박 숙박함
답변 제공: KULPR 님, 2023년 8월 12일
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

2/10 - 너무 별로예요

Tetsuya

2023년 7월에 1박 숙박함
답변 제공: KULPR 님, 2023년 7월 31일
Thank you for taking the time to rate. Please accept our sincere apology if your stay was not up to your expectation. We look forward to welcoming you back soon at DoubleTree by Hilton Putrajaya Lakeside to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 - 괜찮아요

Inder 님, Bangkok

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The ac had a problem temp maintains 22 Deg c regardless of the setting. Could not sleep all night
2023년 7월에 1박 숙박함
답변 제공: KULPR 님, 2023년 7월 29일
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 - 좋아요

Ravi Chander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place but check on took longer
2023년 7월에 1박 숙박함
답변 제공: KULPR 님, 2023년 7월 25일
Thank you for leaving us a good rating. We are pleased that you've had a great stay with us. We look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

SHUNGO 님, Arakawa-ku

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: KULPR 님, 2023년 7월 25일
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 - 좋아요

Rose

2023년 7월에 4박 숙박함
답변 제공: KULPR 님, 2023년 7월 25일
Thank you for leaving us a good rating. We are pleased that you've had a great stay with us. We look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 - 좋아요

Ahmad Syahir

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Waiting time for beg is like 1 hour. If you decided to take it yourself, make sure you know how far you'll walk to your room. Long queue for breakfast during weekends. The staff is trying hard to find seats for guests. Perhaps open another area for breakfast if high occupancy. Aircon took a long time to warm up and hours to become cold. Other than that room is fine.
답변 제공: KULPR 님, 2023년 7월 15일
Thank you for making DoubleTree by Hilton Putrajaya Lakeside your hotel of choice during your most recent trip. Furthermore, we thank you for sharing your constructive feedback with us, in order for us to ensure that our guests have the most comfortable stay with us. Looking forward to welcome you back to DoubleTree by Hilton Putrajaya Lakeside! Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

2/10 - 너무 별로예요

Mohamed Faizal

2023년 6월에 2박 숙박함
답변 제공: KULPR 님, 2023년 7월 25일
Thank you for your time to give a rating. We do look forward to welcome you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 - 괜찮아요

Larry 님, Odenton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My 11 year old son said that it is like a theme park without a theme or a park. He is spot on!
2023년 6월에 2박 숙박함
답변 제공: KULPR 님, 2023년 7월 4일
Dear Larry,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Booked king got 2 smaller beds
Property is large and convenient for the airport about 30 minutes away. We tried to pay for dinner at the hotel onto the room but they said they didn't allow so had to use cash which was a bit strange. Room was booked as a king but we received two smaller ones, lucky was only a short overnight stay so no point moving rooms. Venues is beautiful but next time I might get grab delivery
2023년 6월에 1박 숙박함
답변 제공: KULPR 님, 2023년 6월 20일
Thank you for making DoubleTree by Hilton Putrajaya Lakeside your hotel of choice. Kindly be assured that we have shared your feedback with our team to improve the experience we offer, and that we look forward to your next visit. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 - 훌륭해요

YING KUN

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: KULPR 님, 2023년 6월 12일
Thank you for leaving us a perfect 10 rating. We are happy to know that you've had a great experience at our resort. We look forward to welcoming you back to our resort soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside