실내 수영장, 11 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

호텔 로스 라고스 스파 & 리조트 여행 후기

3.5 out of 5
호텔 로스 라고스 스파 & 리조트
6 km oeste del Parque Central, Área del Volcán Arenal, La Fortuna

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1073개 이용 후기 중 837개" "
평점 8 - 좋아요. 1073개 이용 후기 중 180개" "
평점 6 - 괜찮아요. 1073개 이용 후기 중 31개" "
평점 4 - 별로예요. 1073개 이용 후기 중 15개" "
평점 2 - 너무 별로예요. 1073개 이용 후기 중 10개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

IL SOO

2024년 2월에 2박 숙박함
답변 제공: Los Lagos Team 님, 2024년 2월 19일
Mil gracias por su amable visita, esperamos que su estadía haya sido placentera. ¡Será un gusto poder recibirles nuevamente en el futuro!

10/10 - 훌륭해요

JONG EUN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Los Lagos Team 님, 2023년 4월 13일
Thank you very much for your visit and for your comments that help us improve!

8/10 - 좋아요

Eungkyung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Eungkyung

2021년 8월에 1박 숙박함

10/10 - 훌륭해요

ferdi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Resorts in a good location put you closer to everything.
2024년 5월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 24일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Ekaterina

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay. Thermal barhs, view of the Arenal, jungle patio, hidden trails, everything was amazing
2024년 5월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 24일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

cindy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place near the volcano with hot and cold pools.
2024년 5월에 4박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 23일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Stacey

가족 여행
Beautiful grounds and landscaping. The kids had lots of fun in the pools and on the water slide. Breakfast was great!
2024년 5월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 21일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is absolutely breathtaking! The landscaping is so lush and kept up immaculately. We woke each morning to a view of the volcano, so majestic. This is a very hilly property but the hotel provides shuttle service all day and arrives in 1-3 min! The pools and hot springs are also beautiful and surrounded by the beauty of Costa Rica’s foliage. Rooms were large and bright, clean and cool! Breakfast buffet is included and had a large selection of options. Overall a memorable stay with helpful staff, amazing grounds and lots do onsite and a short drive away.
2024년 5월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 21일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great, clean and better than advertised. I would go back again.
2024년 5월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 19일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Harold

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Although we were under the weather when we arrived we were able to enjoy the property. Hazel the housekeeper was a lifesaver to my wife and I . Property was absolutely beautiful and we enjoyed the slides and hot spring feed pools.
2024년 5월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 16일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Guiselle

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous property, beautiful pools, exceptional service. Breakfast was delicious and varied.
2024년 5월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 14일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

6/10 - 괜찮아요

Erick

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Al solicitar el upgrade de habitación por cliente Expedía, me respondieron que si tenían disponibles pero pagando la diferencia de tarifa.
2024년 5월에 1박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 13일
¡Muchas gracias por su amable visita y por sus importantes aportes con los que podemos mejorar!Los visitantes VIP tienen garantizado el 20% de descuencto en spa. Los upgrade están sujetos a disponibilidad. Lamentamos el mal entendido.Esperamos poder recibirles de nuevo pronto.

10/10 - 훌륭해요

Gabrio

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place. Would stay again.
2024년 5월에 2박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 22일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Jonathan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place! Beautiful views, everyone is very friendly and helpful!
2024년 5월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 11일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Nadezhda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely amazing!!! Everything you can dream of in one place!
2024년 5월에 1박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 9일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Miho

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everywhere clean and beautiful natures. I wanted to use laundry but it's so expensive.I couldn't use it.
2024년 5월에 2박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 9일
Thank you very much for your visit and for your comments that help us to improve!We look forward to welcoming you again soon!

10/10 - 훌륭해요

Lana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort was beautiful and had many amenities on site including zip lining and horseback riding;however, I was glad to have a vehicle. The included breakfast buffet was very good. The air conditioner struggled. Great value for the price. Would stay again
2024년 5월에 2박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 9일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The most beautiful hotel i've been to so far. Staff was wonderful, the views were amazing, food was good.
2024년 5월에 4박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 8일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Dominique

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great resort. Very friendly staff
2024년 5월에 4박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 8일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Jasmine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an amazing stay at Los Lagos! The room was so spacious and clean. The pool was always clean and fun. The hot springs were amazing and the bar had great music. The food and drinks were actually really good and great priced! We would absolutely return
2024년 5월에 5박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 7일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Thuy 님, York

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exce Hotel
2024년 5월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 7일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die tropische und riesige Anlage ist ein Traum in guter Lage. Hier bekommt man 4-5 Sterne-Luxus zu fairem Preis. Zu Fuß ist der nächste Supermarkt/Restaurants etwas weiter weg, aber mit dem Mietwagen top. Straßen und Zufahrt geteert einfach zu erreichen. Man ist in knapp 30 Minuten am Arenal Volcano National Park. Die Hotel Anlage hat sehr viel zu bieten: Der Viewpoint vom Hotel hat uns den besten Blick auf den Arenal beschert, aber auch vom Poolgelände aus ist er gut zu bewundern. Es gibt hoteleigene Trails und die Möglichkeit zum Los Lagos herunterzugehen. Die Wasserrutsche am Pool ist legendär schnell, unbedingt testen! Frühstück sehr reichhaltig mit viel Auswahl und immer frischen Früchte, aber auch einheimische Spezialitäten. Abends bietet das Restaurant à La Carte oder Buffet an, Preise im Vergleich ok. Am liebsten haben wir an der Poolbar zu Abend gegessen, die haben wunderbare Pizzen. Zimmer groß und geräumig mit schickem Bad, wir hatten unseres in einem Bungalow am Hang mit längerem Fußweg zu Poools/Restaurant. Für uns kein Problem. Alles in allem der perfekte Start in unsere Rundreise, danke!
2024년 4월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 4일
Vielen Dank für Ihren Besuch, wir hoffen, dass Sie einen angenehmen Aufenthalt hatten und freuen uns darauf, Sie in Zukunft wieder begrüßen zu dürfen!

10/10 - 훌륭해요

Yelema

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very beautiful hotel
2024년 4월에 2박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 3일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Jay 님, Dallas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is absolutely lovely and well maintained. There is a lot to explore, many trails, ponds, gardens and fields. A variety of birds and other wildlife are easy to see. The pools, are sparkling clean, and the staff were all helpful and courteous. The view is spectacular, right at the base of Arenal volcano. The food in the cafe is very good for breakfast which was included in our stay.
2024년 4월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 3일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Marco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ein sehr sauberes Hotel mit wunderschöner Pool Landschaft. Die verschiedenen heißen oder auch kalten Becken laden zum Entspannen ein. Auch das Essen und Bar Angebot lässt kaum Wünsche offen. Die Mitarbeiter sind ebenfalls sehr aufmerksam. Wenn man möchte kann man vom Hotel aus gegen Aufpreis Ausflüge unternehmen.
2024년 4월에 5박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 3일
Vielen Dank für Ihren freundlichen Besuch, wir hoffen, dass Ihr Aufenthalt angenehm war. Es wird uns eine Freude sein, Sie in Zukunft wieder zu begrüßen!

10/10 - 훌륭해요

april 님, Idaho Falls

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the property, the staff was excellent. Friendly and helpful. La Fortuna shopping and Salti Rope swing fun.
2024년 4월에 5박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 3일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

4/10 - 별로예요

JOSE ANTONIO ROSETE

2024년 4월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 21일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Rao

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice garden and animals
2024년 4월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 30일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family had a very nice stay at this resort. The breakfast was great. The kids and adults enjoyed the many cool water and warm/ hot water pools. Love the easy access to the food and drinks right at swim up bar/ restaurant.
2024년 4월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 29일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was perfect for the Arenal segment of our week in Costa Rica. Beautiful grounds and we also enjoyed the hot spring pools. Nice for all ages of travelers. Clean and spacious rooms with comfortable beds, an unexpected bonus, nice blow dryers IYKYK. The on-site restaurant had an extensive buffet breakfast included which was awesome. Also must mention the spa, a very special experience, hearing the sounds of the outdoors during my wonderful treatment. Would love to return someday, and only positive things to say!
2024년 4월에 4박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 28일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Erin

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the 11 pools/ hot springs. Reasonably priced food and drinks. Great breakfast (vegan options!) - the fruit!! Friendly staff. Beautiful location.
2024년 4월에 2박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 27일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Sonia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous property! Food was excellent and staff was very friendly.
2024년 4월에 1박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 26일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pools and hot springs were amazing. Staff was wonderful. Food excellent.
2024년 4월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 22일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Amandq

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was immaculate. It was perfect and never crowded. There was music at the bar quiet but the rest of the resort was peaceful. Beautiful views, good food. Would absolutely retirn
2024년 4월에 2박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 21일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Patricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was extremely helpful.
2024년 4월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 21일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort was beautiful and a nice view of the volcano. The variety of hot springs and pools were great. It is a big resort but they have a shuttle to get you around the resort. We had a great stay.
답변 제공: Los Lagos Team 님, 2024년 4월 21일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

8/10 - 좋아요

Hisashi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 22일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Emma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is absolutely beautiful, the photos are dated they don’t due it justice. The hot pool & gardens are spectacular, and the view of the volcano amazing
2024년 4월에 2박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 21일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Holly

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place! We will be back for sure.
2024년 4월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 21일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Edward 님, Spring

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel and nice staff, good breakfast
2024년 4월에 2박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 15일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Los Lagos Team 님, 2024년 5월 5일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Bhavik

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are the best Among all
2024년 4월에 2박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 14일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

6/10 - 괜찮아요

Jennifer

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
We woke up to construction going in right next door to our room. At 7:30am we woke up to banging noises all morning. I could not relax on my balcony and drink coffee in the morning. I paid full price and the managers are not returning my emails. Terrible experience
2024년 4월에 1박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 14일
Thank you very much for your visit and for your comments that help us to improve!The remodeling process is already 45% complete, we continue working to improve your experience.We apologize for the situation and thank you for your understanding.We hope to welcome you back soon!

8/10 - 좋아요

Amber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
A great place to stay with kids over 18. The drinks and food were reasonable priced and good! Shout out to Oscar the bartender at the pool. He was so friendly and took great care of our family!
2024년 4월에 1박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 14일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Los Lagos exceeded our expectations. I thought it was a great value for what we paid. While the lobby appeared slightly dated, our room was newly renovated. Beds were comfortable and our patio had a beautiful view of Arenal. The hot springs were amazing and my kids LOVED the water slides. Food at the restaurant was great. Staff were all very friendly and housekeeping left cute towel animals for our girls in the room. Grounds were immaculate. I would recommend this property to anyone.
2024년 4월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 12일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!Thanks for your recommendation!

10/10 - 훌륭해요

Shankar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 11일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 11일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My stay at Los Lagos could not have been anymore magical! The resort is beautiful, so many hidden places to explore. I saw so many birds, lizards, wild boars and other critters during my walks. Loved spending my mornings drinking coffee on my rooms balcony, hearing the jungle slowly wake up Every single person working at the hotel from the wait staff to housekeeping were nothing short of amazing and attentive. Depending on where your room is situated, may be a bit of a hike from the pools/restaraunt, definitely got all my steps in during this trip. But, there is transportation that is super easy to easy to arrange if you’re not up for the walk. Did not have a lackluster meal or drink for the entirety of my 8-day stay. I had so much fun exploring all their ceviche options and also discovered the beauty of a guaro sour. I am so glad I chose to spend my time in Arenal at Los Lagos and would certainly love to come back sometime for another stay!
2024년 3월에 8박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 9일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!

10/10 - 훌륭해요

Sara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The grounds were beautiful. Staff was helpful. We enjoyed the breakfast each morning and thought there was a good variety. We enjoyed the variety of pools.
2024년 4월에 2박 숙박함
답변 제공: Los Lagos Team 님, 2024년 4월 9일
Thank you very much for your kind visit, we hope your stay was pleasant. It will be a pleasure to welcome you again in the future!