Hotel Marco Polo by Nexta

Property class: 3

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Reviews

7.4 out of 10
Good
Located close to Pal-Arinsal Ski Resort, Hotel Marco Polo by Nexta provides a poolside bar, a playground, and an arcade/game room. Skiers and snowboarders can spend time on the slopes at this hotel offering downhill skiing, a ski shuttle, and ski passes. The on-site restaurant offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.

Popular amenities

  • Pool
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Double Room

A hotel room with two beds, wooden flooring, a wardrobe, a bedside table with a lamp, and a painting on the wall.

Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Single Use

A hotel room with two beds, a wooden wardrobe, a nightstand with a lamp, and a painting on the wall.

Double Room Single Use

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Interior Double Room

A hotel room with two beds, a large mirror, two bedside lamps, a painting on the wall, and a wooden headboard.

Interior Double Room

7.0 out of 10
Good
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Double Room

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Interior Room

A modern hotel room with a wooden headboard, a large bed with white and brown bedding, a desk with a telephone, and a wall-mounted TV.

Triple Interior Room

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Interior Triple Room (2 adults and 1 child)

A modern hotel room with a wooden headboard, a large bed with white and brown bedding, a desk with a telephone, and a wall-mounted TV.

Interior Triple Room (2 adults and 1 child)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room

A hotel room with three beds, a desk, and a large window with curtains.

Superior Triple Room

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room

A hotel room with two beds, a desk, and a view of a mountainous landscape through a large window.

Superior Triple Room

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Interior Quadruple Room

A hotel room with two beds, a TV mounted on the wall, a desk, and a walk-in closet.

Interior Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Interior Quadruple Room (3 adults and 1 child)

A hotel room with two beds, a TV mounted on the wall, a desk, and a walk-in closet.

Interior Quadruple Room (3 adults and 1 child)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Interior Quadruple Room (2 adults and 2 children)

A hotel room with two beds, a TV mounted on the wall, a desk, and a walk-in closet.

Interior Quadruple Room (2 adults and 2 children)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Quadruple Room

Room

Superior Quadruple Room

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Quadruple Room

Room

Superior Quadruple Room

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Quadruple Room

A hotel room with three beds, a desk, and a TV mounted on the wall.

Superior Quadruple Room

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Double Room Single Use

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Superior Double Room Single Use

  • Mountain view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

View all photos for Interior Double Room for single use

A hotel room with two beds, wooden flooring, a wardrobe, a bedside table with a lamp, and a painting on the wall.

Interior Double Room for single use

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

DOUBLE CAPACITY 1

  • Sleeps 4

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

DOUBLE ECONOMY

  • Sleeps 4
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About the neighborhood

Located in La Massana, Hotel Marco Polo by Nexta is in the mountains. Naturlandia is a popular area attraction and if an activity is on the agenda, Pal-Arinsal Ski Resort and Arcalis Ski Resort are worth checking out. Mirador Roc del Quer is another place to visit that comes recommended. Take in the nearby slopes with downhill skiing and snowboarding, or check out other outdoor activities such as sledding and snowmobiling. Visit our La Massana travel guide
Map
Avinguda Sant Antoni 36, La Massana, AD400

What's nearby

  • Comic Museum
    5 min walk - 0.4 km
  • La Massana Ski Lift
    8 min walk - 0.7 km
  • La Farga Rossell
    8 min walk - 0.7 km
  • Anyos-L'Aldosa Trail
    15 min walk - 1.3 km
  • Ordino Sports Center
    4 min drive - 2.1 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station
    42 min drive
  • La Seu d'Urgell (LEU)
    53 min drive

Restaurants

  • Restaurant Borda Eulari
    2 min drive
  • Restaurant Gaspá
    18 min walk
  • RESTAURANTE ANDREA
    2 min walk
  • Borda De L'avi
    15 min walk
  • Borda Xica
    7 min walk

About this property

Hotel Marco Polo by Nexta

  • Hotel near Pal-Arinsal Ski Resort
  • Located close to Mirador Roc del Quer and Arcalis Ski Resort, Hotel Marco Polo by Nexta provides a poolside bar, a playground, and an arcade/game room. Hit the slopes at this hotel offering downhill skiing, a ski shuttle, and ski passes. The on-site restaurant offers breakfast and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas.
  • You'll also find perks like:
    • A seasonal outdoor pool along with sun loungers and pool umbrellas
    • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
    • Multilingual staff, a billiards/pool table, and a front-desk safe
    • Smoke-free premises, a water dispenser, and a vending machine
  • Room features
  • All 121 rooms include comforts such as laptop-friendly workspaces, as well as amenities like safes.
  • Other conveniences in all rooms include:
    • Bathrooms with deep soaking tubs and hair dryers
    • TVs with satellite channels
    • Wardrobes/closets, free infant beds, and heating

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 14 per night)
  • Street parking available
  • Ski shuttle nearby
  • Uncovered self parking on site (EUR 14 per night)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Downhill skiing
  • Playground
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 4 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Uncovered self parking fee: EUR 14 per night
  • Nearby parking fee: EUR 14 per night (984 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from July to August
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Marco Polo by Nexta have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel Marco Polo by Nexta pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 14 per night. Limited spots are available.

What time is check-in at Hotel Marco Polo by Nexta?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Marco Polo by Nexta?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Marco Polo by Nexta located?

Located near the slopes, this La Massana hotel is in the mountains, within 12 mi (20 km) of Pal-Arinsal Ski Resort and Mirador Roc del Quer, and close to winter sports such as skiing lessons and snowshoeing. Naturlandia and Arcalis Ski Resort are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Marco Polo by Nexta Reviews

7.4

Good

7.6

Cleanliness

7.6

Location

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 43 out of 175 reviews
Rating 8 - Good. 63 out of 175 reviews
Rating 6 - Okay. 33 out of 175 reviews
Rating 4 - Poor. 30 out of 175 reviews
Rating 2 - Terrible. 6 out of 175 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
best value fo centrally located one night stay for a solo traveller during the winter season. Staff kind, you'll find 2 ferrero chocolates and a bottle of water in the room on arrival (and you get another bottle when cheching out). Close to restaurants and shops, it was all I needed that day.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great hotel for the price we booked a standard room only gripes would be the size of the bathroom and no Aircon other than that good location great view staff were outstanding even though we had a big language barrier they done There absolute best by us hotel is spotless and young Alan's a good lad lol
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has an older charm, breakfast was great and delicious, and the views amazing
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy , nice welcome from reception.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
It was in the center of town and close to the things we wanted to do. My negative was that there is no A/C in the rooms and apparently they don't use wash cloths, we used a hand towel to bathe.
Stayed 8 nights in Jul 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old and poorly maintained. The room were clean enough, but it was very noisy as we could hear everything through the thin walls. Breakfast was ok.
Stayed 3 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos ha gustado mucho la estancia, muy contentos en general
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Ej
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Preis-Leistungsverhältnis!
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sympa

chambre calme et propre resto et petit dej super
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je vous conseille

Il est très très bien Le prix est tres satisfaisan. Le pretit dèjeuner est très bon est copieux
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Más hostal que hotel, mal en general.

El wifi es malo en todo el hotel, confirmado por otros huéspedes, que se quejaban de lo mismo. Instalaciones viejas. Poco higiénico la cortina en la ducha, que se te pega al cuerpo cuando te duchas. En definitiva, es mas un hostal que un hotel. La atención al público también mal cualquier pregunta molesta, lo único que se salva es el servicio de limpieza.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feedback do hotel

Foi otima a estadia, quarto limpo, recepção muito boa. Infelizmente não deu para usufruir de toda as instalações já que estávamos de passagem.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitación reformada y excelente desayuno

El hotel está muy bien ubicado, cerca del telesilla. Tiene piscina y el desayuno -buffet está muy bien. La habitación estaba reformada, aunque no el baño, pero no me importó. La habitación era amplia y todo estaba muy limpio. Además, había té y café en la habitación. El personal de la recepción y del restaurante es muy atento..Muy contenta con la estancia.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Bien para estancias de fin de semana en La Massana. Cerca de todo y del acceso al tele cabina. Aparcamiento cerca.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness
Habia mucho ruido de los niños de equipos de hockey y mucho frio en la habitacion que no se puede graduar
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Calidad precio muy bien 👍
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Esta muy correcto y él personal es amable-

Normal, él hotel está un poco necesitado de reforma en las escaleras. pero las habitaciones están bien. La cafetería también y él parking bien situado. Lo mismo que él hotel.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top rapport qualité prix je recommande
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Es un hotel antiguo, el personal es amable. Pero la habitacion olia horrible,y estaba pegada a una calle transitada con mucho ruido. El precio no equivale al servicio en general.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchisumas gracias pir la gran hospitaludad y amabilidad del persinal del hotel Marco Polo. Volveremos muy pronto
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Un peu vieillot
Stayed 3 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness
La unica pega es que no habia aire acondicionado en la habitacion. Nos recibieron con agua de cortesia en la habitacion pero no habia neverita. La limpieza correcta. Bien comunicado.
Stayed 2 nights in Aug 2024
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Decepcionante para 3 estrellas

Habitación cerrada sin salida a exterior, claustrofóbica, cosa que no se menciona en la descripción de la habitación reservada en la web de Hotels.com, aunque solicitamos un cambio, no se nos facilitó. Luego el parking horroroso, mencionan que está a 200metros, lo dudo, para llegar hay que bajar una pendiente muy pronunciada sin acera, donde suben y bajan coches. Cuando justo en frente del hotel, en la otra acera hay un parking bien majo.
Stayed 1 night in Aug 2024