Thank you so much!

Dear guest, Thank you for your review! We hope that you have a nice memory of us and to see you again. Kind regards

Thank you so much :)Hope see you again

Merci beaucoup pour votre avis :)Nous sommes vraiment heureux que vous ayez passé un bon moment et nous espérons vous revoir

Grazie mille della recensione e della vostra gentilezza.E' stato un piacere conoscervi :)

Muchisimas gracias :)

Thank you Isabel!Hope see you again :)

Thanks for your review :)For people who arrive after hours we thought we'd send easy video instructions. You actually arrived at lunch time, WITH THE RECEPTION CLOSED, and we did everything we could to make sure your room was ready and therefore make it easier for you to rest.We're sorry if you didn't like the easy code system; the alternative would have been to wait for the appropriate check-in time but you still preferred to enter independently so you chose to enter without the presence of the staff. Having said this, we are happy that you enjoyed your stay and wish you a good continuation.

Thank you so much Emmanuel :)Has been a pleasure met you

Thank you so much Martin :)

Good morning. We don't know whats happende and we are sorry if your stay not liked you.

Thank you so much Wing! Your review is amazing and we are very glad you liked your stay! :)Hope see you again

We regret this feedback because we put a lot of effort into ensuring excellent stays for our guests.We always send the coordinates in the morning to reach us for check-in, so that you have no problems arriving. The roads are narrow but following our links you can get there very well :)Regarding the smell we are very sorry. We don't remember which room I booked but they all have large windows for air circulation.Good continuation

Mil gracias por tu revision tan bonita.Esperamos volver a verte

Thanks so much!Has been a really pleasure meet you and help you. You are a wonderfuls persons and hope see you again :)

Thank you so much! We are very glad you liked your stay ans our support :)Always we try to do our best for all our customers.Hope see you again

Thank you so much! :)

Thanks for your feedback

thank you so much

we are sorry about this review. We haven't any idea about what can be happenede during your stay but i can guarantee that always we try to do our best for our customers :)

Grazie mille per la tua recensione :)Speriamo di rivederti

Grazie mille :)

Thank you so much for your feedback :)Has been a pleasure meet you!

thank you for your feedback :)

Thank you so much :)Hope see you again

thyank you!!Hope see you again :)

La ringraziamo molto del suo feedback e speriamo davvero di riaverla come nostra ospite. E' stato un piacere. Grazie a lei della gentilezza e arrivederci!

Grazie mille oer questo feedback :)

hi. We don't know whats happened with our staff but we are sorry if there was some problmes. Hope see you again :)

Grazie

Es tut uns leid, wenn Sie Ihre Erfahrung in unserer Struktur nicht vollständig genossen haben. Wir entschuldigen uns, wenn Sie einen starken, feuchten Geruch wahrgenommen haben, aber die Nachbarn ein Rohr gebrochen hatten und wir mit unseren Wänden ebenfalls betroffen waren. Wir haben das Problem behoben, aber für die Tage Ihres Urlaubs konnten wir nicht eingreifen. Ich wünsche Ihnen eine gute Fortsetzung

Grazie mille. Spero di rivedervi :)

Grazie!

Grazie mille Beatrice :) Speriamo di rivederti

Obrigada :)

grazie

Buongiorno. Ci dispiace molto per quanto accaduto. Il nostro dipendente ci ha informati che effettivamente vi aveva mandato tutte le informazioni per entrare via email. Tuttavia capiamo il vostro disappunto non avendo più potuto comunicare con lui. Per il rimborso: non ci è stato possibile effettuarlo. Il nostro staff, nel periodo del vostro soggiorno, non era al completo e purtroppo il servizio non è stato all'altezza. Porgiamo i nostri più sentiti saluti.

Grazie per aver lasciato una recensione :) Ci dispiace se abbiate avuto qualche problema con la televisione. La prossima volta non esitate a chiedere aiuto al nostro staff.

Thank you so much! I hope see you again

Buona sera, grazie per aver lasciato una recensione. Sono contenta siate rimasti soddisfatti del vostro soggiorno. Ci dispiace se si è verificato qualche errore di comunicazione.