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홈우드 스위트 바이 힐튼 라파예트 LA 여행 후기

3 out of 5
홈우드 스위트 바이 힐튼 라파예트 LA
201 Kaliste Saloom Road, Lafayette, LA

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 901개 이용 후기 중 591개" "
평점 8 - 좋아요. 901개 이용 후기 중 199개" "
평점 6 - 괜찮아요. 901개 이용 후기 중 56개" "
평점 4 - 별로예요. 901개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 901개 이용 후기 중 25개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Lashae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Brenna

연인과의 여행
Great place to stay.
2024년 5월에 1박 숙박함

8/10 - 좋아요

LaShantego

좋아요: 청결 상태, 숙박 시설 상태 및 시설
There was plenty of space
2024년 5월에 2박 숙박함
답변 제공: MGMT 님, 2024년 5월 15일
Thank you for your feedback.

8/10 - 좋아요

RICARDO JACOB IBARRA 님, MONTERREY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 1박 숙박함
답변 제공: MGMT 님, 2024년 5월 15일
Glad you enjoyed your stay.

8/10 - 좋아요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Beds were very uncomfortable and furniture in sitting area was very stained
2024년 3월에 2박 숙박함
답변 제공: MGMT 님, 2024년 4월 29일
We apologize for the inconvenience but thank you for your feedback. I will communicate with the team to fix these issues and hopefully you will come back in the future.

10/10 - 훌륭해요

Donna

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel and room was clean. Beds were comfortable. Plenty of parking. We were to park a 26ft U-Haul with no issues getting in or out.
2024년 3월에 1박 숙박함
답변 제공: Whitney R. 님, 2024년 3월 22일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve this goal for you. We hope to see you again soon!

10/10 - 훌륭해요

Jerehmiar

2024년 3월에 1박 숙박함
답변 제공: Whitney R. 님, 2024년 3월 18일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve this goal for you. We hope to see you again soon!

10/10 - 훌륭해요

Rebekah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was easy and great . Was greeted and checked in by a very nice and cheerful guy. Breakfast was great . Room was awesome.
2024년 2월에 1박 숙박함
답변 제공: Whitney R. 님, 2024년 3월 4일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve this goal for you. We hope to see you again soon!

2/10 - 너무 별로예요

Razvan

출장 여행
I was “relocated” before check in to a very bad property nearby.
2024년 2월에 2박 숙박함
답변 제공: Whitney R. 님, 2024년 3월 4일
Thank you for taking the time to review our hotel. We are sorry we were unable to accomodate your arrival due to a maintenance work. Despite the mishaps we would love to have you back for another chance to show you what we have to offer

10/10 - 훌륭해요

Jerome

2024년 2월에 2박 숙박함
답변 제공: Whitney R 님, 2024년 3월 22일
Thank you for taking the time to review our hotel. Please remember us next time you are in the area so that we may accommodate your lodging needs.

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Whitney R. 님, 2024년 2월 21일
Thank you for taking the time to review our hotel. Please remember us next time you are in the area so that we may accommodate your lodging needs.

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Whitney R. 님, 2024년 2월 12일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve this goal for you. We hope to see you again soon!

10/10 - 훌륭해요

Patrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice room, enjoyed the breakfast.
2024년 2월에 1박 숙박함
답변 제공: Whitney R. 님, 2024년 2월 7일
Thank you for taking the time to share your experience with our hotel. I'm glad you enjoyed your stay and look forward to seeing you next time.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is in a great location, but the access is on a very busy road and it's hard to get in or out. Love the fact that this property offers suites, but the property is very dated and in poor condition.
2024년 1월에 2박 숙박함
답변 제공: Whitney R. 님, 2024년 2월 1일
Thank you for taking the time to share your experience with our hotel. I'm sorry to hear you did not enjoy your stay. We hope in future to have another opportunity to show you what we have to offer as to instill your confidence back in our hotel and brand.

10/10 - 훌륭해요

Shiquila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Whitney R. 님, 2024년 1월 29일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future.

6/10 - 괜찮아요

Vanessa

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
So so stay
First room didn't have hot water so we had to move. Overall the rooms were not clean with stains on carpet and curtains, mold around shower lever and handle in tub, shower glass door was stuck and had to pull it hard to open and carpet wasn't vacumned well. Just needs a thorough cleaning and some updating.
2024년 1월에 1박 숙박함
답변 제공: Whitney R. 님, 2024년 1월 21일
On behalf of the entire team at the Homewood Suites by Hilton Lafayette we would like to apologize for the multiple disappointments you experienced during your visit. We would like to thank you nevertheless for sharing your experience and giving us feedback in order for us to correct the opportunities mentioned. Despite the mishaps we would love to have you back for another chance to show you what we have to offer.

10/10 - 훌륭해요

Shawn-Te

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Whitney R. 님, 2024년 1월 21일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve this goal for you. We hope to see you again soon!

10/10 - 훌륭해요

sherrionna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very clean nice and elegant!
2023년 12월에 1박 숙박함
답변 제공: Whitney R. 님, 2024년 1월 19일
On behalf of the entire team at the Homewood Suites by Hilton Lafayette, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon!

8/10 - 좋아요

Linda

2024년 1월에 3박 숙박함
답변 제공: Whitney R. 님, 2024년 2월 7일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future.

10/10 - 훌륭해요

Joyce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really appreciated the easy check-in! The suite was absolutely amazing!! The breakfast was really tasty and filling. I did not like that Expedia would not refund one night’s stay. We had to leave because the interstate we were traveling on was being closed because of wintery weather. Expedia also prevented me from getting my Hilton Honors points. I would have loved to stay until Monday, but I wouldn’t be able to make it home.
2024년 1월에 2박 숙박함
답변 제공: Whitney R. 님, 2024년 1월 16일
Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future.

10/10 - 훌륭해요

Eugenia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Whitney R. 님, 2024년 1월 16일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve this goal for you. We hope to see you again soon!

4/10 - 별로예요

charles

출장 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Whitney R. 님, 2024년 1월 16일
Thank you for taking the time to review our hotel. We are sorry hear that you did not enjoy your stay with us. We hope in future to have another opportunity to show you what we have to offer as to instill your confidence back in our hotel and brand.

10/10 - 훌륭해요

Gail 님, Roanoke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Whitney R. 님, 2024년 1월 8일
Thank you for taking the time to review our hotel. Please remember us next time you are in the area so that we may accommodate your lodging needs.

6/10 - 괜찮아요

Dmitriy

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It’s an ok hotel but nothing special or unique about it. A little bit old and might need a slight “refresh”. Area is so-so as well. If you travel with kids you may want to chose a different one.
2023년 12월에 1박 숙박함
답변 제공: Whitney R. 님, 2024년 1월 3일
Thank you for taking the time to review our hotel. Please remember us next time you are in the area so that we may accommodate your lodging needs.

10/10 - 훌륭해요

Genae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Whitney R. 님, 2024년 1월 1일
Thank you for taking the time to review our hotel. Please remember us next time you are in the area so that we may accommodate your lodging needs.

10/10 - 훌륭해요

Brittney

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Whitney R. 님, 2024년 2월 7일
Thank you for taking the time to review our hotel. Please remember us next time you are in the area so that we may accommodate your lodging needs.

10/10 - 훌륭해요

diane 님, slidell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious rooms in great location
2023년 12월에 2박 숙박함
답변 제공: Whitney R. 님, 2023년 12월 21일
Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future.

6/10 - 괜찮아요

Ronnie and Sandee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Whitney R. 님, 2023년 12월 15일
Thank you for taking the time to review our hotel. Please remember us next time you are in the area so that we may accommodate your lodging needs.

10/10 - 훌륭해요

Christin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Whitney R. 님, 2023년 12월 11일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve this goal for you. We hope to see you again soon!

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Whitney R. 님, 2023년 12월 6일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve this goal for you. We hope to see you again soon!

10/10 - 훌륭해요

Philip

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Whitney R. 님, 2023년 12월 6일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future.

8/10 - 좋아요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice weekend stay.
2023년 11월에 2박 숙박함
답변 제공: Whitney R. 님, 2023년 11월 29일
Thank you for taking the time to share your experience with our hotel. I'm glad you enjoyed your stay and look forward to seeing you next time.

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It’s an older property but everything was very clean and the staff were nothing but wonderful. Made for an excellent holiday week stay with small kids.
2023년 11월에 4박 숙박함
답변 제공: Whitney R. 님, 2023년 11월 28일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve this goal for you. We hope to see you again soon!

8/10 - 좋아요

Marie

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 2박 숙박함
답변 제공: Whintey R. 님, 2023년 11월 28일
Thank you for taking the time to review our hotel. Please remember us next time you are in the area so that we may accommodate your lodging needs.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Whitney R. 님, 2023년 12월 18일
Thank you for taking the time to share your experience with our hotel. I'm glad you enjoyed your stay and look forward to seeing you next time.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Big, well appointed rooms. Friendly, helpful staff. Will stay there again!
2023년 11월에 2박 숙박함
답변 제공: Whitney R. 님, 2023년 11월 27일
On behalf of the entire team at the Homewood Suites by Hilton Lafayette, we would like to thank you for your kind words, and taking the time to provide a review. We truly love what we do and keeping our hotel beautiful for our guests is a high priority. We look forward to seeing you again soon!

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, good location with walkable nightlife options
2023년 11월에 1박 숙박함
답변 제공: Whitney R. 님, 2023년 11월 23일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve this goal for you. We hope to see you again soon!

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Whitney R. 님, 2023년 11월 21일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future.

6/10 - 괜찮아요

Brandon

2023년 11월에 1박 숙박함
답변 제공: Whitney R. 님, 2023년 11월 16일
Thank you for taking the time to review our hotel. Please remember us next time you are in the area so that we may accommodate your lodging needs.

8/10 - 좋아요

PATRICK

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Grande chambre avec salon et équipements complet. Bon petit déjeuner très complet.
2023년 11월에 2박 숙박함
답변 제공: Whitney R. 님, 2023년 11월 13일
Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future.

10/10 - 훌륭해요

Abraham

2023년 10월에 5박 숙박함
답변 제공: Whitney R. 님, 2023년 11월 28일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future.

10/10 - 훌륭해요

Amber

출장 여행, 가족 여행
Best hotel in town
I always go and stay here when in Lafayette. The cleanliness and how safe we feel when here we cannot replace. I had friends stay at the holiday inn across the street considering a change and I'm glad I asked. They said the roaches were in the dining room and parking lot. At this Hilton there is absolute cleanliness and you won't regret staying here!
2023년 10월에 2박 숙박함
답변 제공: Whitney R. 님, 2023년 11월 6일
Thank you for taking the time to review our hotel. We love our hotel and we care about the service we provide and what you think is truly impactful to our staff. We are pleased to know that you enjoyed your stay with us. We hope you will visit again in future.

8/10 - 좋아요

Tarik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Whitney R. 님, 2023년 11월 1일
Thank you for taking the time to share your experience with our hotel. I'm glad you enjoyed your stay and look forward to seeing you next time.

4/10 - 별로예요

Nathalie

단체 여행
별로예요: 청결 상태
There was a cockroach in our room. The walls were dirty. The bed skirt was ripped. The floor was sticky. The front desk staff was friendly and accommodating in changing rooms when I complained about the cockroach.
2023년 10월에 2박 숙박함
답변 제공: Whitney R. 님, 2023년 10월 30일
First, we would like to thank you for writing your review of our hotel though it does not appear to have been a comfortable stay. Secondly, we would like to apologize on behalf of everyone at the hotel of the multiple inconveniences you experienced during your visit. The concerns mentioned in your review will be discussed with the appropriate departments to help assure these incidents do not become a continuous occurrence. We hope in future to have another opportunity to show you what we have to offer as to instill your confidence back in our hotel and brand.

10/10 - 훌륭해요

Kylee

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 5박 숙박함
답변 제공: Whitney R. 님, 2023년 10월 28일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve this goal for you. We hope to see you again soon!

8/10 - 좋아요

Johnita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Please check room if asked
The stay was pretty good. My only complaint is that my grandson was playing with a new cell phone case I had purchased inside the the tv cubby hole. At the time I thought it was something that belonged to the hotel because I saw the Bible in there. I called the hotel to check and was told that they couldn’t check and that the room had already been cleaned and if anything was found it would’ve been brought to the front desk. We had checked out a couple of hours earlier. I couldn’t believe the room had already been cleaned because several people were waiting on rooms when we checked in. Anyway, I thought it would have been nice for the front desk clerk to check the tv cubby hole since we had traveled from Alabama and stayed in your hotel many times. Thanks, J. H.
2023년 10월에 2박 숙박함
답변 제공: Whitney R. 님, 2023년 10월 26일
Thank you for taking the time to provide a review of your recent stay at our hotel. We sincerely appreciate all feedback. As hospitality professionals we are committed to delivering an exceptional experience to each of our guests. Unfortunately, we did not achieve our goal during your recent visit with us. We would like to take this opportunity to apologize for your recent experience. This is certainly not the type of experience we like to provide a valued guest such as yourself. Thank you again for taking the time to respond to your survey. It is this kind of feedback that will help us achieve the exemplary level of service we strive to provide our guests. We hope that you give us an opportunity to recover from your recent experience with us and provide you with the exceptional product and service we aim to provide each of our guests.

6/10 - 괜찮아요

DOUGLAS

2023년 10월에 1박 숙박함
답변 제공: Whitney R. 님, 2023년 11월 14일
Thank you for taking the time to share your experience with our hotel. I'm glad you enjoyed your stay and look forward to seeing you next time.

8/10 - 좋아요

Leonard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked the suite size and layout. It is starting to show its age (sink was cracked and no bottom flapper on the shower door card water to go all over when taking a shower.
2023년 10월에 3박 숙박함
답변 제공: Whitney R. 님, 2023년 10월 24일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. We appreciate the information on the shower in your suite, so that we can have it repaired. Thank you again, and we hope you will visit again in future.

10/10 - 훌륭해요

Emma

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over all stay was good. Not enough handicap parking and trash cans outside were overflowing. Would have liked pancakes or waffles and fresh eggs as a selection
2023년 10월에 1박 숙박함
답변 제공: Whitney R. 님, 2023년 10월 23일
Thank you for taking the time to review our hotel. We are sorry to hear that the trash cans were full during your stay. We will be addressing your concerns with the appropriate departments. Please remember us next time you are in the area so that we may accommodate your lodging needs.

10/10 - 훌륭해요

Josue

2023년 10월에 3박 숙박함
답변 제공: Whitney R. 님, 2023년 11월 13일
Thank you for taking the time to review our hotel. We are pleased to know that you enjoyed your stay with us. It is our goal to deliver a wonderful experience to each of our guests, and I’m glad we were able to achieve this goal for you. We hope to see you again soon!