레이크 찰스 라플뢰르 비치 근처 호텔 & 숙소 추천

“The ice machine was always empty early morning to evening. NO POOL!”

“The hotel was clean, nice staff, nice pool and the room was spacious for all of us including pets.”

“Outdoor pool was dirty with debris thru the pool and lazy river. The staff was horrible and even after letting them know it was our first time visitors they seem bother when asking for help. The staff inside the play room were the worst never got offer a drink and when I did ask someone they said ask your Waitress in your area as if I actually had just one area. Just the worst experience ever. The only persons that were polite and helpful was the cleaning staff. The pool area had no towels...

“Great location and friendly staff”

“The staff was top-notch I didn’t want for anything! I really love the daily cleaning service and replenishing of coffee and towels which other places don’t seem to do all the time! We’ll stay here again”

“The staff was excellent from the front desk to the ladies that maintained and cleaned the rooms.”

“Staff checking us in helped us above and beyond.”

“Very clean and kind”

“Lovely”

“We had a great time at the Horseshoe, the casion staff and the restaurant were wonderful however some aspects of the property needed more attention to detail. Our room had 3 funky pillows tiny mismatched and uncomfortable , one door handle to bathroom fell off when open and the coffee pots was missing the needed tray that holds the coffee bag. The rest of the room was cery clean, comfortable and modern. Ther ewas however a lot of differnt noices, from the fridge compressor and traffic from the...

“Property looks like it going thru some sort of renovation, but no one was working on anything. Night staff at check in was great. Breakfast was below average, and had no plates. A waffle has real trouble being eaten in/on a 4" styro bowl. Morning front desk guy says, "we're waiting on a delivery for them". My first thought, "isn't there a store close by"??”

“^^”

“We had a wonderful stay the room was very clean and one staff member went above and beyond she was very helpful and gave us some great tips on where to eat I only wish I would have gotten her name but she is the room inspector wonderful personality and customer service was top tier”