실제 이용 고객 후기
2/10 - 너무 별로예요
herbert
2021년 11월 19일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Locating the property address or name with gps was difficult but located the property using the street address.
When i got to the property the desk customer person informed that he had no reservation for me. I showed him my reservation and he rudly replied that his boss never informed him of any reservation on my name.and walked out of me. . I asked for my refund he told me they do not charge upfront until a guess arrive. . I then left the property. And called a number for the property and someone answered when i introduced myself the individual told me that is his provate and not for the hotel and hangup.
I been trying to reach Exedia to communicate my difficulty and cancel the reservation. I have to make alternative arrangement and never stayed at the reserved hotel.
Cancel the reservation and how do i get my refund.
2021년 11월에 1박 숙박함