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웰컴 센터 앤드 호텔스 여행 후기

4 out of 5
웰컴 센터 앤드 호텔스
70 International Airport Road, Ikeja, Lagos

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 204개 이용 후기 중 73개" "
평점 8 - 좋아요. 204개 이용 후기 중 86개" "
평점 6 - 괜찮아요. 204개 이용 후기 중 21개" "
평점 4 - 별로예요. 204개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 204개 이용 후기 중 12개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

kingsley 님, Fort mill

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clear neat friendly
2024년 1월에 2박 숙박함

8/10 - 좋아요

Chilenye

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Paul N

출장 여행
좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Jeff F 님, 2023년 12월 28일
Thank you for your exceptional rating – it means so much to our team. We strive to provide quality stays for every guest. Please visit us online to book your next airport hotel experience with us

4/10 - 별로예요

John

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
At check in there was only one person having to deal with all requests. After 20 mins I got my room key. Room was nice and clean and bed comfortable. Shower has a plastic curtain though and the water pressure was very weak. Hotel is close to the airport, but does not offer a schüttle service nor allow you to pay with an international CC so the hotel can pay the taxi driver. So make sure to have cash with you or load the Uber app onto your phone. Personally I was not impressed and would prefer a menu to choose western food.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

John

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
How about a flush
Toilet did not flush—towels were very thin
2023년 10월에 1박 숙박함

8/10 - 좋아요

NICOLE

Secure and clean
2023년 10월에 4박 숙박함

4/10 - 별로예요

Chukwuka

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Would not stay again
2023년 9월에 3박 숙박함

8/10 - 좋아요

muinat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous
This is not my first time staying at welcome, i've been using this place as of 2017, and i have no issues or complan. However, they need to work on their wifi/internet issues, other than that, i'm pleased. I know most of their workers, very friendly and helpful.
2023년 6월에 14박 숙박함

10/10 - 훌륭해요

J

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay at Welcome Centre & Hotels. Great value
A good, clean and very welcoming Hotel. Friendly and helpful staff. The restaurant food offering was also very good. Location was excellent and transportation easy to find. The only area of improvement is with the WiFi service. The availability of continuous WiFi service (that have working internet connection) needs to be improved.
2023년 6월에 7박 숙박함

10/10 - 훌륭해요

EMEM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 5월에 1박 숙박함
답변 제공: Jeff F 님, 2023년 5월 12일
Thanks for your patronage and great review. Please come and stay with us again soon

8/10 - 좋아요

Carlos

2023년 3월에 2박 숙박함

2/10 - 너무 별로예요

DURO

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
TOO FREQUENT POWER FAILURE AND LONG STAY WITHOUT POWER WITHOUT APOLOGY. INTERNET WAS COMPLETELY USELESS

10/10 - 훌륭해요

edna d

2022년 10월에 1박 숙박함

8/10 - 좋아요

Lance

가족 여행
2022년 10월에 1박 숙박함

2/10 - 너무 별로예요

Lio

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No clean towels, linens and pool dirty, workers very rude, loud and unprofessional. Food takes very very long to prepare
2022년 9월에 8박 숙박함

8/10 - 좋아요

Uyiosa

2022년 6월에 2박 숙박함

2/10 - 너무 별로예요

Felix Ovie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water to shower
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Wanda

2022년 7월에 1박 숙박함

8/10 - 좋아요

DURO

좋아요: 직원 및 서비스, 편의 시설/서비스
Good food and friendly staff. Old facilities and infrequent cleaning of the rooms
2022년 6월에 8박 숙박함

10/10 - 훌륭해요

Nicola Nashan

좋아요: 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

10/10 - 훌륭해요

Osasogie

Fabulous *****
My stay at the Welcome Center Hotel was Fantastic. The room and bathroom were very clean and comfortable. The breakfast, which was inclusive, was very tasty. I initially booked for one night, but because of the comfort of the hotel I had to book three more nights. The Welcome Center Hotel is highly Recommended.
2022년 4월에 1박 숙박함
답변 제공: Jeff F 님, 2022년 6월 14일
Thanks a great deal for patronizing our services and taking the time to give us a great feedback. Please do come again – we always have a deal or discount running – check out expedia or affliliate sites. We look forward to seeing you again.

10/10 - 훌륭해요

Adekunle

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
2022년 5월에 1박 숙박함
답변 제공: Jeff F 님, 2022년 5월 20일
Thanks so much for your stay and your review

10/10 - 훌륭해요

Diana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The service is top notch. This is my "go to" hotel in Lagos. The location to the airport is perfect. The staff and service outstanding. The food is good as well. Internet is a little slow. Disappointed that the pool wasnt functional and it wasnt noted on the website. I swim, i wanted a pool. To me it was kind of important. The water was good at the hotel. Hot water for bathing. Very clean. Would have liked if the room would have been stocked with at least 2 towels, 2 hand towels and 2 face wash clothes. Still all in all. Very well done. I wish i would have been there when everything was open and functioning. It must have been beautiful abd very grand. Hopefully someday it will be again full of life, laughter music and fun.
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

IKENNA

좋아요: 청결 상태, 직원 및 서비스
This is a big property and with slightly dated amenities but yet comfortable. Proximity to the MM airport is 10-15 minutes and location is great.The rooms are large/huge and comfy. We stayed in the Presidential suite on the top floor. There a few fixes / updates that needed to be made when we stayed there. Breakfast service (free for 1 or 2 people) was quiet decent. I will recommend it as a very good 3.5 star hotel.
2021년 8월에 1박 숙박함

2/10 - 너무 별로예요

Abraham and Karen

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Misrepresented
The reservation was for welcome center. But it was closed and they put us at another hotel.
2021년 3월에 1박 숙박함
답변 제공: Jeff F 님, 2021년 5월 19일
Dear Sir and Madam, thanks for your feedback. I would like to point out that your feedback was from a booking from almost 3 months ago. Welcome Centre Hotels is open for bookings. Please accept our sincere apologies that we were not able to accommodate you at Welcome Centre Hotels at that time. We were not able to accommodate you as planned due to contractors working on detailed hotel renovations missing their deadlines. Despite our best efforts, we could not in good conscience have guests staying there whilst noisy work was going on. We were able to accommodate you at our sister hotel across the street from Welcome Centre. Our sister hotel is rated 'very good' on this same booking channel and we did upgrade your room due to the inconvenience. Nonetheless we apologise for any and all inconvenience. Our renovations have been completed and we are now open to bookings from the public. Many thanks

8/10 - 좋아요

Joseph

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The welcome centre hotel is close for service, i was redirect to thier sister motel ( StopOver Motel) When i got there my name was not under Hotels.com the receptionist refused to check me in, so lucky the boss wqs around he check my confirmation and ask him to check me in.
2021년 2월에 1박 숙박함
답변 제공: Jeff F 님, 2021년 5월 17일
The Welcome Centre Hotel is now Open and ready for bookings. Good to also know that you enjoyed your stay at our sister hotel.

8/10 - 좋아요

Philips

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 2박 숙박함
답변 제공: Jeff F 님, 2020년 11월 10일
Thanks for your feedback and patronage. It's much appreciated in these challenging times.

8/10 - 좋아요

Lauretta

2020년 3월에 1박 숙박함

8/10 - 좋아요

Kachi 님, New York

연인과의 여행
좋아요: 직원 및 서비스
Maintenance should be better, lots of things looks old.
2020년 2월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is one of the worst hotels in the world. The staffs were rude and disrespectful. There was a severe question of security concern as the door was not locking from the inside. We were concerned about our safety, as such we called the front desk to let them know and they promise to send somebody to check it out. When the porter came, he was extremely disrespectful, disregarded our concern; he actually complained that in our attempt to forcefully help secure the back door lock, we were creating a loud noise. He argued with us and would not even let us talk and was extremely disrespectful and condescending towards my wife. He wanted us to just accept the room without a secure lock and without questioning. After some argument, he left, saying that there will be somebody coming to change the room. Nobody came, and nobody called us to reassure us. I had to wedge the door with two chairs to secure the back door lock as I was terrified for our safety. The toilet was dirty, there were no towels, the light kept going off and the place was generally smelly. The room was old, and the chairs were old, and the room smell musty. Due to the door situation and added to the fact that the bedsheet was itchy, I had to sleep on the chair throughout night. I was extremely disappointed with this hotel
2020년 2월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Likes: Room service, porters, laundry services. Dislikes: Receptionists had an attitude on my arrival and couldn't be bothered to collate their papers in due time before my arrival and engaged me in a pointless waste of time, the amenities in the room were run down and there were frequent electricity cuts albeit it was restored within minutes, the hotel foods were exaggeratedly expensive for their worth.
2020년 2월에 5박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함

8/10 - 좋아요

Tawalls 님, NC

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The building was amazing, staff was professional but my AC didn't work in my room and was very loud
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
Staff were nice & very pleasant. However, the property is poorly maintained. Despite daily room service, if you don't want to get malaria or an infection, clean every surface & the floors with concentrated Dethol antiseptic. No dilution. Still, bathroom will ooze of urine stench even after all the cleaning & constant flushing. Must have a mosquito repellent cream, netting & spray to survive. Before you eat or drink anything, wash hands & sanitize with hand sanitizer. Consider bathing with Dethol in your water plus an antibacterial soap say Dial antibacterial. It's that bad. By day 2, my nine year old niece was vomiting despite my cleaning efforts. Don't eat from or touch the refrigerator without thoroughly cleaning with an antiseptic. I'm a clinical pharmacist. I know my beans. The light comes on & goes but good thing is it doesn't last long to return. Breakfast isn't good enough for non picky eaters. Overall, you could manage. If you are picky, you wont.
2019년 12월에 5박 숙박함

8/10 - 좋아요

Kenneth

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 11월에 2박 숙박함

6/10 - 괜찮아요

Babatunde

가족 여행
별로예요: 객실의 편안함
Poor condition in the hotel. AC broken....very hot in the room.
2019년 11월에 1박 숙박함

8/10 - 좋아요

Olusegun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My wife and I really enjoyed our stay at the Welcome Centre Hotels. The check-in was quick and simple, the staff very professional, pleasant and helpful. We made good use of their swimming pool and gym. My wife loved their breakfast, not so much me. The security is good and access now much better since the roads to the International Airport have been fully tarred. We have used the Welcome Centre Hotels and will definitely use it again. Very highly recommended.
2019년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 2박 숙박함

8/10 - 좋아요

Olusegun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My wife and I had an amazing stay at the Welcome Centre Hotels. It was a short distance away from the International Airport and the reception staff made our check-in as easy, smooth and pleasant as possible. We enjoyed the gym and swimming pool facilities. I have in the past used this same Welcome Centre Hotels when my younger sibling from the United States and I visited Nigeria. Very enjoyable stay and I will definitely use this hotel again.
2019년 11월에 3박 숙박함

10/10 - 훌륭해요

Betty 님, New York

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property design , towering reception ceiling opens skylight at the top Different levels of function rooms. Modern elevators with voice announcements for each floor
2019년 10월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love the staff ever time i visit Nigeria I stay here. Because the staff is always so.nice .
2019년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 편의 시설/서비스
I liked the quiet environment. Dislikes: hot water stopp
2019년 10월에 1박 숙박함

10/10 - 훌륭해요

AUGUSTINE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: Jeff F 님, 2019년 8월 20일
Dear Valued Guest, Pls you didnt leave any qualitative feedback. What went wrong? Do contact the hotel directly so the issues can be addressed.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff very courteous indeed and very helpful. They really went out of their way and it shows that the Leadership have instilled a bespoke customer service culture across the organisation. well done
2019년 7월에 1박 숙박함
답변 제공: Jeff F 님, 2019년 8월 5일
Thanks again for staying with us and leaving us such a lovely review for other potential guests to read. We appreciate your patronage and hope you will come and stay with us again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 3박 숙박함
답변 제공: Jeff F 님, 2019년 7월 23일
Thanks for your stay and a lovely feedback. Do come again!