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“Staff was rude and the rooms were in horrible condition.. looked dirty. They are charging so much but the basic facilities are also not provided like a mineral water bottle. The kettle was so dirty. The bedsheets had cigarette burnt holes and the pillows looked unwashed! Overpriced and unworthy! Staff does not have basic manners to speak. Horrible experience!”

“Hiden Gem of Manali just 10 minutes walking distance from Mall Road with ample space of Parking . When we arrived at hotel , really loved the vibe and the check in process is very smooth and we requested for the room upgradation and they upgrade our room and provide us room with balcony mountain view and we don't want roadside view so we decided to choose the backside room with balcony and I must say the room and the view from the balcony was impeccable and we enjoyed the peaceful mountain view...