“Unfortunately, our experience at this property was very disappointing. It appears that at one time it may have been a great resort, but now it seems to be in need of better management. An all-inclusive resort should strive to provide a pleasant and welcoming atmosphere for all guests.
Most staff members seemed to follow a script and did not appear genuinely interested in providing friendly, personalized service. The hotel also needs to upgrade its beds and pillows, as they were not very...
“Unfortunately, our experience at this property was very disappointing. It appears that at one time it may have been a great resort, but now it seems to be in need of better management. An all-inclusive resort should strive to provide a pleasant and welcoming atmosphere for all guests.
Most staff members seemed to follow a script and did not appear genuinely interested in providing friendly, personalized service. The hotel also needs to upgrade its beds and pillows, as they were not very...
Carlos