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Pacific Cebu Resort

3.5 star property
From thrilling water sports like kayaking and parasailing to relaxing under cabanas, Pacific Cebu Resort Mactan offers adventures by day and peaceful evenings

Choose dates to view prices

In Suba Basbas, Pacific Cebu Resort Mactan powered by Cocotel welcomes travelers to its private beach where water enthusiasts can snorkel, scuba dive, or try parasailing. After activities, guests unwind with spa treatments while children enjoy the playground and arcade room.

Reviews

6.8 out of 10

Popular amenities

  • On private beach
  • Pool
  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
The current price is ₩88,564
₩108,712 total
includes taxes & fees
May 26 - May 27

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Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000 per accommodation, per night
  • A damage deposit of PHP 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately PHP 600 for adults and PHP 600 for children
  • Airport shuttle fee: PHP 900 per vehicle (one-way)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GCash
Safety features at this property include a fire extinguisher
This property does not permit cooking on the premises.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Pacific Cebu Resort have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Pacific Cebu Resort ?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Pacific Cebu Resort on May 26, 2026 start from ₩88,564, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pacific Cebu Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Pacific Cebu Resort ?

Check-in begins at 3:00 PM. Late check-in is available during limited hours, for a fee.

What time is check-out at Pacific Cebu Resort ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Pacific Cebu Resort provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 900 per vehicle applies.

Are there all-inclusive benefits at Pacific Cebu Resort ?

Some rate plans available at this resort are all-inclusive.

Where is Pacific Cebu Resort located?

Nestled on the beach, this Suba Basbas resort is 2.5 mi (4 km) from Gaisano Grand Mall Mactan and 2.8 mi (4.6 km) from Mactan Doctors' Hospital. Mactan Shrine and Jpark Island Waterpark are also within 6 mi (10 km).

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Reviews

Reviews

6.8

7.0

Cleanliness

5.4

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 105 out of 594 reviews
Rating 8 - Good. 214 out of 594 reviews
Rating 6 - Okay. 141 out of 594 reviews
Rating 4 - Poor. 75 out of 594 reviews
Rating 2 - Terrible. 59 out of 594 reviews

Reviews

Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Lovley surroundings good food and great service from friendly staff, hot water showers too.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Patrick

Disliked: Amenities, property conditions & facilities
The views were pleasant
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Miranda

Disliked: Cleanliness
Overall environment and cleanliness
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Brian

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff are amazing, very welcoming and attentive. the food was great the drinks were great the pool was clean. the room was less than three star, the hot water was brown. bugs everywhere I have bites on my ankles. 2 prong plugs had to go to store for adapter for the laptops. last morning there was no hot water. Pool was good but I thought there was a pool bar. this is not being used. I thought they advertised spa but this is no longer there.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Jordan

Liked: Cleanliness
Disliked: Property conditions & facilities
the room was nice, housekeeping was very friendly and accommodating. the hotel staff was very friendly and very professional. only 1 restaurant, prices were quite steep. some of the menu items were for one person and some could feed 2-3 persons but the menu did not give you that information so we found ourselves surprised by the portions a few times. the resort itself had sections that were in disarray and the biggest pool was dirty and not in use. i do understand that they have had multiple typhoons and an earthquake recently so we just stuck to the areas that had been cleaned up.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The personnel were great!! Friendly and helpful. Unfortunately, the swim up bar never opened because of the slow season and so few guest. And our floor seemed dusty when we arrived, we asked house keeping to clean it and it was fine after that. The resort was very beautiful and quiet. A great place to recharge your batteries!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there twice. The restaurant as well as the general service is excellent.
Stayed 1 night in Nov 2024
Verified

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place to stay. My third time there. This time I opted for room on the water. Beautiful view. It would be nice to see an updated Gym and pool table. Breakfast buffet was good, but not as good as the first time. Dinner Restaurant is Great. I'd stay again.
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Fern

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The best restaurant and waiter/waitress are so polite clean and good customer service
Stayed 2 nights in Sep 2023
Verified

8/10 Good

David

Liked: Room comfort
Disliked: Property conditions & facilities

A property with potential

Our stay didn’t start well. We tried to contact the resort to say we would be checking in late, but no one answered at the number listed on Hotels.com. A Filipino friend was able to contact them through Facebook messenger. We learned they had no record of our reservation. I used the chat feature on Hotels.com app to find out what we should do. They were also unable to contact the property. I then spoke to the reservation support person who gave us some options. One was to pay the price of the reservation and they would book another place. I didn’t like this option because we couldn’t check the possible places because I only had my phone and I was busy chatting with the online support. We decided to go to the resort and see what we could work out. We were able to get the room we had booked at the price we wanted. The resort is understaffed, but the staff they do have is friendly and helpful. The place looks like it is still trying to recover from a major typhoon from a few years ago. Our first room was deluxe garden view. There were a few problems: no towels, tv remote didn’t work, the bathtub wouldn’t hold water because of a bad stopper, the bulb on the veranda was burnt out. We called the front desk and things were fixed quickly. The next day we moved to an ocean view room. It was much nicer and it turned out to be a free upgrade. The infinity pool is very nice. This could be a very good resort if the company has the resources to get everything fixed.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

ROSALINDA

Disliked: Cleanliness, amenities, property conditions & facilities
Reviews are real stayed for 4nights, waited very long for taxi’s.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

James s

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa in rooms did not work at all. Ants everywhere.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service
The property is nice with beach and 3 pools very calm good breakfast, personell nice and helpfull
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

ARNALDO

Disliked: Amenities
A bit far from everything. Feel trapped and kinda force to eat in a buffet in their only restaurant. Property got a lot of potential. Maybe a more restaurant. Buffet was so expensive (1,500 pesos) and less than 10 choices and no drinks included. Would I go back? maybe not but I had a great time in Cebu.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

eugene

Liked: Cleanliness, staff & service, property conditions & facilities
great resort
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Stephen

Liked: Cleanliness, staff & service
Disliked: Amenities
Not a very interesting resort. the sandy beach looks good in the pictures but it doesn’t extend into the water. It’s a man made beach and the sea bottom is mush and uninteresting. Don’t expect to snorkel and on low tide you can walk to the seawall in water no deeper than your knees. The room was adequate at best.
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

ROSALINDA

Disliked: Cleanliness, amenities, property conditions & facilities
Miscommunication with the front desk, dishonesty, misleading, resort needs lots of renovations, old, you have to shower on a tub, water everywhere, rusty, safety box not working, no towels. Short staffed. Not recommended.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Emma Concepcion

Disliked: Property conditions & facilities, room comfort
Breakfast tastes awful.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

sayed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicr
Stayed 7 nights in Jul 2025
Verified

2/10 Terrible

Tracey

Disliked: Staff & service
Due to the earthquake and two typhoons, as Canadians we requested to change our dates and the Resort would do nothjng to help. We didnt want our money back, we just wanted to change dates. They said no. Then they said ask hotels.com. hotels.com said it was up to the resort which would not do it. Air Canada refunded us and Cebu Pacific Air gave us a credit. We even had friends living in Cebu try to speak to the resort to No avail. In the end they allowed my friend to go to the resort for 2 of the 7 days we booked. We will not engage with this resort again.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

HITOSHI

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Mar 2025
Verified

4/10 Poor

Marco

Staff totally untrained ! Long waiting for restaurant and room service! Personnel friendly but totally untrained
Stayed 3 nights in Dec 2024
Verified

2/10 Terrible

Keith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

☹️

The showers were cold. The rooms had a lot of bugs in them. The breakfast was not good. The overall appearance of the resort was very poor. The water out of the towel was reddish brown Cost of drinks were very high
Stayed 3 nights in Aug 2024
Verified

2/10 Terrible

zvonimir

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

to expansive for what it is

hotel is to far and no taxis wanted to come the food at the restaurant was to expensive nothing less then 400 peso for food you can get for 200 peso out side and you could not bring any food from outside other wise why will charge you big construction on all sides of the hotel on the hotels.com it says $2000 peso per booking but when i checked in they took $2000 peso per night so had to give $6000 peso lucky was not staying for a week when i asked them about they said new policy
Stayed 3 nights in Feb 2025