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베스트 웨스턴 플러스 라스베이거스 사우스 헨더슨 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 555개" "
평점 8 - 좋아요. 1001개 이용 후기 중 253개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 85개" "
평점 4 - 별로예요. 1001개 이용 후기 중 62개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 46개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

4/10 - 별로예요

Jeong Gil

출장 여행
별로예요: 직원 및 서비스
직원들 친절과 낮은 호텔
같은 브랜드 호텔이 그렇듯 전반적으로 평범한 수준의 호텔이나, 직원들의 친절함을 전혀 느끼지 못함. 보편적으로 라스베이거스 내 호텔들은 대부분 친절하기 마련인데, 이 호텔은 그런면에서 특별히 눈에 띄었음. 다소 노후된 시설로 리노베이션이 필요해 보였으나 딱히 불편한 점은 없었음
2021년 11월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2021년 11월 14일
Jeong Gil, Thank you for the feedback you posted in your review of our hotel. We apologize that you did not feel welcome. So many of our guests have experienced the warm atmosphere at our hotel. All staff members are to be welcoming and courteous at all times. We hope you will return and enjoy a better experience in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
가격대비 만족 ,시내와 거리가 있슴 친절한 종업원 아침식사도 괜찮음 특별히 흠잡을 것이 없음
2019년 12월에 2박 숙박함
답변 제공: Brittany - Best Western Plus Team 님, 2020년 1월 22일
My team and I are happy to hear that you had a good stay with us! Thank you again for choosing the Best Western Plus and we hope to see you again soon.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great staff
2024년 4월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 4월 26일
We are delighted to continue to be your company's choice for employee lodging. Our partnership has been great for your team members and a delight for our staff to be their hosts. We look forward to seeing you all again.

8/10 - 좋아요

Walter

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall it was surprisingly a pleasant stay! We had a one bed king suite and it was spacious and large. The high plus about this place was that it was pet friendly with a LOW pet fee. The only negative remark is that the location is next to a post office that the dock faces the property. At 4AM, we were awaken by a loud truck horn and workers chattering in the docking yard. Still, it was a great stay and we would definitely be back
2024년 4월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 4월 19일
Thank you for the positive review about our clean, comfortable spaces, Walter. We are eager to welcome pets to our hotel. I am sorry about the activity at the post office. They usually are not so chatty. We look forward to hosting another great stay for you soon.

10/10 - 훌륭해요

Margie

좋아요: 숙박 시설 상태 및 시설
It was clean
2024년 4월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 4월 16일
Thank you for sharing a positive rating, Margie. We are glad your recent stay at the Best Western Plus Las Vegas South Henderson was comfortable and pleasant. We look forward to seeing you again.

6/10 - 괜찮아요

Ailing

가족 여행
좋아요: 직원 및 서비스
Over all is okay. The bathroom washbasin drain is very slow. Room floor carpet dirty. The Closet is not a standard size, When you hung the clothes in the closet, then the closet door can not close. The hotel provide breakfast that is very convenient.
2024년 4월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 4월 8일
Thank you for giving us your feedback, Ailing. We are sorry the closet was too small for your items. We will check the vanity drain and make repairs if needed. We hope you will return to visit us at our off-strip location in Henderson again for a better experience.

8/10 - 좋아요

Guillermo

출장 여행
No WiFi connection, when approaching the front desk clerk, he directed me to call the 800 number for support
2024년 3월에 4박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 4월 4일
Guillermo, We are glad the internet provider has a service to help visitors with connectivity issues. Many visitors have safeguards on their devices that need adjusting so they can connect to our WiFi signal. We hope they were pleasant to deal with and that you enjoyed a comfortable experience at our hotel.

2/10 - 너무 별로예요

Julio cesar

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 4월 2일
Julio, We hope you will reach out to our team and provide any details of your stay. We are eager to provide the best possible experience for our guests and would like to know what we can do differently to make another visit perfect for you.

10/10 - 훌륭해요

Leslie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Clean, large rooms. Very nice and helpful staff. There wasn't enough lighting in the roomand the beds were not that comfortable. The heating/ AC unit would kick in every 30 minutes or so and it was loud.
2024년 3월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 31일
Leslie, We are glad you rated our hotel so highly. Thank you for your review. We will look into those minor inconveniences you mentioned. We hope you will join us again when you return to South Henderson and Las Vegas.

10/10 - 훌륭해요

Torry

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just THE BEST!!
2024년 3월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 24일
We appreciate your sentiment, Torry! We think our guests are the finest as well, and we hope you will join us again at the Best Western Plus South Henderson when you are in the Las Vegas area.

8/10 - 좋아요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 21일
Thank you for choosing the BW South Henderson for your stay in Las Vegas, Scott. Our team was pleased to welcome you, and we hope to see you again.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bathroom tub showed rust. Ac just gave cold air even when the temperature was set to 80.
2024년 3월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 16일
Thank you for your wonderful rating, Mary. We are glad you enjoyed your visit and informed us about the need for attention in the room. We look forward to sharing our hospitality with you again.

10/10 - 훌륭해요

Mansur

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay when in Vegas
2024년 3월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 14일
Thank you, Mansur, for an outstanding rating and review for the Best Western Plus South Henderson. We are pleased to offer our guests a more restful experience away from the neverending activity of the Las Vegas Strip. We hope you will join us again for another great stay.

6/10 - 괜찮아요

Lori

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good breakfast
2024년 3월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 14일
Lori, We are glad you enjoyed our breakfast service. We would love to have another opportunity to provide you with an even better experience when you are in South Henderson.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff is great
2024년 2월에 4박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 5일
NRI Distribution. Thank you for your excellent rating. We are thrilled your staff enjoys staying with us at the Best Western Plus Las Vegas South Henderson.

10/10 - 훌륭해요

Malikah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 5일
Thank you for the excellent rating, Malikah. The Best Western Plus Las Vegas South Henderson team works hard to prepare our hotel for guests, and we hope you will return soon to enjoy another visit.

10/10 - 훌륭해요

Torry

반려동물 동반 여행
좋아요: 편의 시설/서비스
Love EVERYTHING about this property
2024년 2월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 3일
Torry, We are delighted you enjoyed everything about your stay at the Best Western Plus Las Vegas South Henderson. Please allow us to welcome you for another wonderful stay.

10/10 - 훌륭해요

Laura

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
always very friendly and accommodating
2024년 2월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 3일
Thank you for visiting the Best Western Plus Las Vegas South Henderson frequently. We are delighted you enjoy our constantly friendly staff and comfortable accommodations. We hope to see you again soon.

10/10 - 훌륭해요

joei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great check in staff
2024년 2월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 3월 1일
Joel, We are delighted you received the warm welcome our guests typically experience at check-in. Thank you for your excellent rating and review. Please allow us to host you again at the Best Western Plus Las Vegas South Henderson,

10/10 - 훌륭해요

Thomas W

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 2월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 29일
Thank you, Thomas, for sharing the excellent Best Western Plus Las Vegas South Henderson rating. Our team is delighted you enjoyed a spectacular experience and hopes to welcome you again.

6/10 - 괜찮아요

Alex

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel is bit tired, bottom line. Clean, pleasant staff and all but very basic rooms (large enough tho' - can't complain about that. Bed was comfortable.
2024년 2월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 26일
We are glad you enjoyed a great experience in one of our clean, comfortable rooms, Alex. Thank you for sharing your feedback with us, and we hope you will return to visit again.

4/10 - 별로예요

Larry

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very noisy. Room neighbors every move audible and loud.
2024년 2월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 26일
Larry, We are sorry the guests in the room next to yours were disruptive. Our staff is happy to address excessive noise issues if we can. Thank you for your review, and we hope you will allow us to provide a more peaceful experience for you.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff here is great
2024년 2월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 24일
Thank you for sharing your appreciation of the service our staff at the Best Western Plus Las Vegas South Henderson provides to your own valued team, NRI Distribution. We look forward to welcoming you all again.

8/10 - 좋아요

Eduardo

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 24일
Thank you, Eduardo, for the great rating. We are glad you enjoyed a pleasant experience at our hotel and hope you will join us again when you are in the Las Vegas area.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent check in staff
2024년 2월에 5박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 22일
It is a pleasure to make your team members comfortable. We hope to host more NRI Distribution visitors in the future.

10/10 - 훌륭해요

joei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
housekeeping staff are very nice
2024년 2월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 22일
Joel, We are delighted you enjoyed the wonderful service of our cleaning team. Thank you for sharing an awesome review and rating of the Best Western Plus Las Vegas South Henderson.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great staff
2024년 2월에 4박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 20일
As Always, We are happy to host the employees of NRI Distribution. Thank you for choosing the Best Western Plus Las Vegas South Henderson for your company's lodging. We appreciate your continued trust in our team to deliver a comfortable experience.

8/10 - 좋아요

Brady

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 12박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 2월 6일
Thank you, Brady, for sharing a positive rating for our hotel in South Henderson. We hope you will return to have an even better stay in the future.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 31일
Robert, Your excellent rating made our day! Thank you for sharing your wonderful experience with others, and we hope you will return to the Best Western Plus Las Vegas South Henderson again for another lovely stay.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent breakfast staff
2024년 1월에 5박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 27일
NRI Distribution, It was a pleasure to welcome your company to our hotel, and we are glad you all enjoyed the breakfast service and menu. We hope you will return to have another business conference at the Best Western Plus Las Vegas South Henderson.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Housekeeping!
2024년 1월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 27일
Thank you, NRI Distribution, for the excellent rating of our cleaning crew at the Best Western Plus Las Vegas South Henderson. Our team works hard to prepare rooms for our guests, and we are delighted you enjoyed their efforts in presenting comfortable spaces.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 31일
Thank you, Julie, for submitting the highest rating for our service and accommodations at the Best Western Plus Las Vegas South Henderson. We hope to share our hospitality with you again when you return to the Las Vegas area.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Staff!
2024년 1월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 26일
We are glad NRI Distribution Is a corporate partner of Best Western Plus Las Vegas South Henderson. Thank you for the great review, and we look forward to hosting you and your wonderful team again.

10/10 - 훌륭해요

NRI Distribution

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff!
2024년 1월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 23일
NRI Distribution, We are glad our staff could welcome you for your business trip to the area. Not all visitors to town are here to see the magnificent sites on the Las Vegas Strip. We are glad you enjoyed your stay at the Best Western Plus Las Vegas South Henderson, and we hope to serve your company further.

8/10 - 좋아요

Jack

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The Pool was closed for renovation.
2024년 1월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 22일
Thank you for your rating and review, Jack. We are grateful for our visitors' patience while we work to make repairs and renovations to our pool and hot tub facilities. We hope you will return to enjoy these fabulous amenities in the future.

10/10 - 훌륭해요

joei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent service
2024년 1월에 5박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 21일
We are glad you enjoyed the Best Western Plus Las Vegas South Henderson staff's friendly and courteous service. We look forward to sharing our hospitality with you again soon.

10/10 - 훌륭해요

joei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice
2024년 1월에 4박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 21일
Thank you for the positive rating, Joei! We are delighted you enjoyed the clean, comfortable spaces of our hotel. When you return to the area, please visit us again at the Best Western Plus Las Vegas South Henderson.

2/10 - 너무 별로예요

Mike

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid
Very noisy. No apologies. Rude and inexperienced staff. BW corporate not helpful. Avoid.
2024년 1월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 21일
Mike, Thank you for visiting our family-friendly hotel. We apologize you were disturbed. Our team is happy to address any unnecessary noise from another visitor and immediately looks into any reported disturbances. We hope you enjoy safe travels in the future.

2/10 - 너무 별로예요

Milagros

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Noisy
2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 19일
Milagros, We are sorry if you were disturbed during your stay. While there are ambient noises within a building, our staff is happy to ask other visitors to be more considerate or service any equipment that may be making unnecessary noise. We hope you will allow us another opportunity to provide a quieter stay for you.

10/10 - 훌륭해요

Malinda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice
2024년 1월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 19일
Malinda, Thank you for the outstanding rating for the service and accommodations at the Best Western Plus Las Vegas South Henderson. We hope you will return to have another enjoyable stay with us again.

10/10 - 훌륭해요

joei

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very nice
2024년 1월에 4박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 13일
Thank you for the excellent rating you submitted for the Best Western Plus Las Vegas South Henderson, Joel. Our team is proud of their customer service and attention to making guest rooms comfortable. We would love to host another stay for you.

4/10 - 별로예요

Camille

I asked for top floor room so that I could have a quiet room. ROOM VERY NOISY. You can hear people talking through the walls. There was a vibrating sound on the wall that went off and on throughout the night. Could hear the people showering next room. Cooling/heating unit is noisy, had to shut off. Very bad stay, glad I only paid for one night. Will never stay at this hotel again; is truly a three-star hotel or less.
2024년 1월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 10일
Camille, We hope you will reconsider staying with us again. Our goal is to provide our guests with the best experience possible, and we are sorry this did not happen for you. We are happy to ask others to be respectful if they are being disruptive and will have our maintenance team service the P-Tac unit in the room and investigate the vibration in the wall. We hope to have another opportunity to make you happy you returned to stay.

4/10 - 별로예요

Matthew

연인과의 여행, 아이를 동반한 가족 여행
별로예요: 직원 및 서비스
Rude, inconsiderate, and inexperienced staff at front desk. Wanted me to contact Expedia at 2am for a problem caused by their own front desk staff. Clueless when asked to handle a noise complaint and started calling random rooms and waking them up to find out if the truck making noise outside was theirs... again at 2am. They never did solve that problem either. Also, garbage trucks are super noisy in the morning, and the walls are paper thin. You can hear upstairs, downstairs, toilets flushing, showers running, kids through the walls. Would not recommend staying at again and would rather stay on the noisy LV strip than out at this location -- honestly it would be quieter.
2023년 12월에 5박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 10일
Matthew, We are sorry you did not have a good experience at our hotel. We will ensure our staff has the additional training to address the issues our guests encounter. We hope you will have safe and worry-free travels in the future.

8/10 - 좋아요

Geralyn

2023년 12월에 2박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 10일
We are grateful for the positive feedback, Geralyn. We hope you will return to have a 10-star stay with us.

10/10 - 훌륭해요

Nancy

2023년 12월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 10일
Nancy, We are delighted you enjoyed an excellent experience at the Best Western Plus Las Vegas South Henderson. Thank you for the wonderful rating.

10/10 - 훌륭해요

LE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Western Henderson NV
Excellent hotel and staff. Got a free upgrade too.
2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 3일
Le, It was a pleasure to surprise you with a complimentary upgrade at check-in! We are delighted you were our guest at the Best Western Plus Las Vegas South Henderson, and we hope you will enjoy many more stays with us.

10/10 - 훌륭해요

Arian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and great location and good prices at the time I booked. Only 17 min drive from the strip
2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 3일
Arian, Thank you for sharing an excellent rating and review for our Best Western Plus Las Vegas South Henderson. We are pleased to provide guests with a restful experience yet still offer the convenience of being close to the "action" of the Las Vegas Strip. We hope you will be our guest again soon.

6/10 - 괜찮아요

Li

2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 3일
Thank you for sharing your rating feedback, Li. We hope you will allow our staff to make another visit for you more comfortable in the future. Our only goal is to make each guest feel welcome and have a pleasant stay.

4/10 - 별로예요

Lionel

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Just okay
The sick drained very slow. Refrigerator was somewhat cold. The furnace made very loud sounds. Room could be more updated and cleaner. Breakfast wasn’t appealing something for 2 days.
2023년 12월에 3박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 4일
Lionel, We are sorry your stay was not as you had hoped. We will have our staff inspect the room for the issues you mentioned and take care of them right away. Our team hopes you will allow us another opportunity to host a return visit for you and that you will enjoy a better experience at our hotel.

10/10 - 훌륭해요

Dale

2023년 12월에 1박 숙박함
답변 제공: Cyndy-Guest Experience Representative 님, 2024년 1월 21일
Dale, We greatly appreciate the excellent rating you posted for the Best Western Plus Las Vegas South Henderson. Thank you for choosing to stay with us, and we hope you will join us again soon for another outstanding experience.