We have new food options opening in January, including our new Canteen Food Hall with six new options to replace the Carnival World Buffet. These options include Southland Burrito Co., Shogun Ramen, Tony Luke's, Tender Crush, Nama Nama, & Attaboy Burger. We hope you will give us another chance and return to our hotel in the future.

룸이 넓어서 만족스러우시다니 다행입니다! 편안하게 머무르실 수 있어서 기쁘게 생각합니다. 더 필요한 정보나 도움이 있다면 언제든지 물어보세요!

I'm truly sorry to hear about the cleanliness issues you encountered during your stay. That's certainly not the standard we aim to uphold. We understand how crucial it is to provide a clean and comfortable environment for our guests. Your feedback regarding the drainage problem and the cleanliness of the bathroom is greatly appreciated. Please know that we take these matters seriously and will address them immediately with our housekeeping team to ensure these issues are resolved and don't recur. If there's anything specific you'd like to share or if there are additional details you wish to provide, please feel free to let us know. We want to ensure that we take all necessary steps to improve and prevent such situations in the future. Again, please accept our sincerest apologies for the inconvenience caused during your stay. We hope for the opportunity to restore your confidence in our accommodations in the future. If you plan on staying with us again, please reach out so we can ensure a more pleasant experience.

Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

Hello Wonseok, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

Thank you, Miguel, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team.

Cahterine, we would like to begin by offering our sincerest apologies for not meeting your expectations on all facets of your visit. Please know that our management teams are currently working to amend the inconsistencies you have mentioned. We truly regret that we fell short of expectations for your trip and are disheartened to know your time with us proved unsatisfactory. Your business is greatly valued and leads us to commit ourselves to more efficiently managing these issues moving forward. Should your travels bring you back to our exciting city, we hope to have the chance to restore your faith in our property. We will share your concerns with our team.

Thank you, Fadeshia, for sharing. Your feedback is very much appreciated. We look forward to your next visit at Rio Las Vegas. Unfortunately, we do offer microwaves as an amenity. We apologize for the inconvenience

Thank you, Susan, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

Thank you, Veronica, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. WE will share your concerns with our team.

Thank you, Roxanne, for taking the time to share your experience with us. . Feedback like this is critical to our future success. I have shared your concerns with the team.

Thank you, Sherrie, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Margie, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team.

Maria, we apologize for the inconvenience our renovations of the property have caused. The rooms, casino, restaurants, and pool will be completely renovated. We hope you will give us another chance and return to our hotel in the future.

Thank you, Ernestina, for your rating. We are working to improve our resort to earn your 5-star review for service in all areas. Please let us know where we fell short so we can improve your next experience. We hope we can welcome you back to Rio Las Vegas on your next trip with our renovations complete for you to enjoy the reimagined Rio.

Thank you, Gregg, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Robin, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Thank you, Erica, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Melissa, for sharing. We sincerely apologize for the disappointing service you encountered. Looking at the 3rd party website you booked from I can see the confusion. Most of the pictures are of our remodeled rooms. We will be remodeling the tower you stayed in very soon. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team.

Thank you, Anna, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team.

Thank you, Judith, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Thank you, Marshall, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Thank you, Titiana, for staying at The Rio Las Vegas on your recent trip to Las Vegas.

Thank you, Daniel, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short. We will share your concerns with our team.

Thank you, David, for sharing. We sincerely apologize for the disappointing service you encountered. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short.

Thank you, Jen, for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. As new operators, we are currently renovating the guest rooms, casino, and more. Besides the physical appearance, we have high standards for service levels. While the transformation will take over 12 months, I hope you will reach out to me the next time you plan to visit Las Vegas. I look forward to having the opportunity to welcome you back.

Thank you, Ashley, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Thank you, Fernando, for sharing. We sincerely apologize for the disappointing service you encountered. Unfortunately, most hotels in Las Vegas allow guests to smoke in the casino area. And we apologize about any inconvenience or frustration this caused you during your visit. Our goal is to provide every guest with a great experience, and we sincerely regret to hear we've come up short.

Thank you, Alexus, for taking the time to share your experience with us! We can't wait to welcome you back for another great time here at Rio Las Vegas soon.

Thank you, Hugo, for staying at The Rio Las Vegas on your recent trip to Las Vegas.