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Reviews of Harrah's Hotel and Casino Las Vegas

3.5 out of 5
Harrah's Hotel and Casino Las Vegas
3475 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.6

Good

Rating 10 - Excellent. 4278 out of 11099 reviews" "
Rating 8 - Good. 2817 out of 11099 reviews" "
Rating 6 - Okay. 1853 out of 11099 reviews" "
Rating 4 - Poor. 1092 out of 11099 reviews" "
Rating 2 - Terrible. 1059 out of 11099 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Patrick

Traveled with group
Place was nicer than expected and an easy walk to the Sphere.
Stayed 4 nights in May 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 5 nights in May 2024
Response from ALM on May 23, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

ronald

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room air smelled stale and musty Bed linens had rips and tares Washroom layout poor
Stayed 3 nights in May 2024
Response from Dan on May 22, 2024
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 Poor

Chris

Traveled with partner
Liked: Amenities
Did not know that a 4 star hotel does not offer free water or coffee in the room, but you can walk down to the casino and they’ll give you free whiskey.
Stayed 3 nights in May 2024
Response from Dan on May 22, 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

10/10 Excellent

Denisse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you so much , loved my room it smells amazing
Stayed 1 night in May 2024
Response from Latrice on May 22, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Carol, Rochester

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not use the pool unless you want to rent a chair or cabana. Definitely do not count on drinking there - $35 per drink!
Stayed 3 nights in May 2024
Response from Dan on May 22, 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

4/10 Poor

Jim

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was small & the rate was too high!!!!!!!
Stayed 2 nights in May 2024
Response from Latrice on May 22, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

4/10 Poor

Uyen

Traveled with family
Disliked: Staff & service, amenities
Room has no view. Lack of amenities. No fridge or service. No in-room coffee. Long-line check in/out. Shower stall only has a divider and not a full door causing water splashing out on the bathroom door. I can’t understand why it was designed this way.
Stayed 2 nights in May 2024
Response from Doug on May 22, 2024
Hello Uyen, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 Okay

Yvette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A
Stayed 4 nights in May 2024
Response from Doug on May 22, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 Excellent

David A

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it. Very clean
Stayed 2 nights in May 2024
Response from Doug on May 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

David A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here. I liked it. Not bad. Would stay again
Stayed 1 night in May 2024
Response from Doug on May 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Analaura

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was not a bad stay. I would say that the stay could have been slightly better if it was cleaner “ Air Vents where full of dust and lint” the bed had stains which made it uncomfortable to stay in, and the floor had crumbs. It was difficult to sleep because you could hear your neighbors, they were excessive in loudness.
Stayed 5 nights in May 2024
Response from Dan on May 21, 2024
Hello Analaura, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

Cree

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice and clean but small, the rooms do not have a refrigerator so you could not keep drinks cold. Wish the shower had a door, it’s just a small glass panel and water spilled out when you showered. Great rooms for the rate.
Stayed 3 nights in May 2024
Response from Dan on May 21, 2024
Thank you for taking the time to share your thoughts. Guest satisfaction is our number one priority.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2024
Response from Latrice on May 22, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Nonna

Great hotel; great customer service; great food
Stayed 2 nights in May 2024
Response from Dan on May 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Brad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the pool area was like spring break.
Stayed 3 nights in May 2024
Response from Latrice on May 21, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location many places within walking distance. Hotel has been remodeled our room was nice and spacious ( we had a king suite with strip view)
Stayed 2 nights in May 2024
Response from Dan on May 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

darwin

Disliked: Staff & service, property conditions & facilities
I just didn't like my stay there
Stayed 3 nights in May 2024
Response from Latrice on May 21, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

10/10 Excellent

LEOPOLDO, BRONX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 4 nights in May 2024
Response from ALM on May 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Dani

Disliked: Cleanliness, staff & service, amenities
Have to pay $20/night for parking, had disgustingly dirty rooms, only positive thing I can say is that it is in the middle of the strip which is convenient.
Stayed 3 nights in May 2024
Response from ALM on May 21, 2024
Hello Dani, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from John on May 22, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Anthony, houston

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Doug on May 22, 2024
Hello Anthony, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in May 2024
Response from Michelle on May 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Sarmad

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from Michelle on May 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Charlene

Liked: Cleanliness
Stayed 4 nights in May 2024
Response from Doug on May 22, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Yazmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 3 nights in May 2024
Response from Latrice on May 20, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

8/10 Good

Allissa

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Latrice on May 21, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Latrice on May 21, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
We were there for a quick over night but staff was very friendly and helpful. I was really upset when we decided to sit for a cocktail in the lobby bar and three drinks cost us $66. These drinks were very basic vodka on the rocks, vodka and cran and I think a Manhattan, we did not ask for top shelf either.
Stayed 1 night in May 2024
Response from ALM on May 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Christina

Beautiful rooms, very spacious
Stayed 1 night in May 2024
Response from JD on May 20, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Laura Roberts

Nothing at this time myself but my daughter don’t like it was not A refrigerator or microwave in room I told her it’s Vegas that’s how restaurants make there money then when did call to front desk they told her $20 a day for refrigerator thank you I enjoy my stay it was mother day when I arrived 12-15
Stayed 3 nights in May 2024
Response from JD on May 20, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Lilybell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Doug on May 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Chalyna

Disliked: Amenities, property conditions & facilities
Overpriced; amenities in hotel rooms non existent
Stayed 4 nights in May 2024
Response from Christina Banks on May 20, 2024
Hello Chalyna, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

4/10 Poor

Toni

Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Latrice on May 21, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

6/10 Okay

Daisy

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was horrible and rude. We had to practically bed the waitresses to bring us drinks. They kept walking passed my group and didn’t offer anything. We sat and played for a while. And we are great tippers
Stayed 3 nights in May 2024
Response from Michelle on May 19, 2024
Hello Daisy, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was better than I expected.
Stayed 1 night in May 2024
Response from Ruby on May 19, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that it was close to shopping, restaurants and other events. The room was nice and clean and up to date.
Stayed 1 night in May 2024
Response from Latrice on May 19, 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

MAKLEN

Stayed 2 nights in May 2024
Response from Doug on May 20, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 Terrible

Ashell

Business traveler
Disliked: Staff & service
It was in a typical hotspot and close to all the good stuff. Staff was most unpleasant and unfriendly on arrival and I did ask if I could get my back back for 7 days and I stay somewhere else and that was also an issue.
Stayed 7 nights in May 2024
Response from Doug on May 21, 2024
Hello Ashell, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 Good

Jose Guadalupe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in the middle of everything
Stayed 2 nights in May 2024
Response from JD on May 19, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Carl

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wardrobe in the bathroom. That's a first on over 30 years of staying in hotels. Clothes were always damp. No minibar... No water refill station Poor wifi and limited to 2 devices a day Excessive resort fee... limited facilities to justify this. Pool complex was average, gym was rundown with most cardio power points not working It's illegal to smoke in enclosed public places however, smoking in casinos is allowed. We could not escape the stench. Nice and friendly staff - we left a tip. Checkout process clumsy. I'm still waiting for my final statement that was promised. Charging 70 usd for a late checkout after staying for 10 days is gouging. Noisy... view over rooftop filled with aircon fans. The constant drone of white noise. I won't be staying next year.
Stayed 11 nights in May 2024
Response from Doug on May 19, 2024
Hello Carl, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

Yesenia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it’s close to public transportation and close to obtain a Lyft.
Stayed 3 nights in May 2024
Response from Christina Banks on May 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Clean. Good food and many options. Great locaton to stay for seeing a concert at the Sphere.....10 minute easy walk.
Stayed 2 nights in May 2024
Response from Christina Banks on May 21, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Claudio

Liked: Cleanliness, property conditions & facilities
Room was great but no coffee maker or fridge in room which kinda sucked. But the hotel was great and convenient to get to everything.
Stayed 4 nights in May 2024
Response from JD on May 19, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 Good

Hui-Sun

Stayed 3 nights in May 2024
Response from Michelle on May 18, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 Okay

Reiko

Traveled with group
Disliked: Amenities
Older property, needs updates, limited interaction with staff but most friendly.
Stayed 3 nights in May 2024
Response from Christina Banks on May 20, 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 Good

Hazel May

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want an accommodation that is close to almost everything along the Strip, this is the place to be. As expected in most Vegas hotels, the Casino is located at one the bottom levels. Be mindful that you’ll be charged $50/day resort fee and $20 self-park fee per day if you are self-parking your car. I was not able to read the whole charges prior to our stay. Nevertheless, the location makes it worth it. The Venetian and Bellagio are a few minutes walk from Harrah’s. My dad and I enjoyed our stay.
Stayed 2 nights in May 2024
Response from JD on May 19, 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 Poor

Brent

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Wasnt fun being woken up but the loud elevator clanking all night and the shower didnt have a slider so it was impossible for water to not get everywhere.
Stayed 3 nights in May 2024
Response from Dan on May 17, 2024
Hello Brent, I would like to thank you for taking the time to express your experience concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issues you may have experienced. I hope you will view this negative experience as an isolated incident.

2/10 Terrible

Jorge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in time is taking too long, never staying here again
Stayed 1 night in May 2024
Response from John on May 17, 2024
Hello Jorge, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 Excellent

LIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the cleanliness and the price for this hotel
Stayed 1 night in May 2024
Response from John on May 17, 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!