야외 수영장, 일광욕 의자

홀리데이 인 익스프레스 호텔 & 스위트 헨더슨, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 873개 이용 후기 중 497개" "
평점 8 - 좋아요. 873개 이용 후기 중 240개" "
평점 6 - 괜찮아요. 873개 이용 후기 중 73개" "
평점 4 - 별로예요. 873개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 873개 이용 후기 중 31개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Hyeon Cheol

2022년 11월에 1박 숙박함
답변 제공: Ashley Watson 님, 2022년 11월 13일
Thank you for taking the time to tell us about your experience at Holiday Inn Express HENDERSON. We are pleased to hear you enjoyed your stay with us. We look forward to impressing you again soon. Again, thank you for choosing Holiday Inn Express

6/10 - 괜찮아요

J 님, Korea

별로예요: 청결 상태
위치는 좋와요
디즈니 랜드 도보로. 이용가능

10/10 - 훌륭해요

klesha

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was amazing! The stay was quiet and wonderful!
2024년 4월에 1박 숙박함
답변 제공: Leonard 님, 2024년 5월 10일
It's wonderful to hear that you enjoyed our breakfast and had a quiet and wonderful stay with us! Providing a delicious breakfast and a peaceful environment are key aspects of our commitment to guest satisfaction. Thank you for taking the time to share your positive experience. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 - 훌륭해요

LUIS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is really good
2024년 5월에 1박 숙박함
답변 제공: Leonard 님, 2024년 5월 10일
We're thrilled to hear that you enjoyed our breakfast! It's always our goal to provide delicious and satisfying meals for our guests. Thank you for sharing your positive feedback, and we hope to welcome you back soon for another delightful breakfast experience!

10/10 - 훌륭해요

Ruby

좋아요: 청결 상태, 직원 및 서비스
Good
2024년 5월에 1박 숙박함
답변 제공: Leonard 님, 2024년 5월 10일
I'm glad to hear that! If there's anything specific you'd like to share or if you have any questions, feel free to let me know.

8/10 - 좋아요

JUAN 님, LOS ANGELES

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location !
2024년 4월에 2박 숙박함
답변 제공: Ashley W. 님, 2024년 4월 29일
Thank you for sharing your feedback! We're delighted to hear that you enjoyed our prime location. If there's anything else we can do to make your stay even better, please don't hesitate to let us know. We hope to welcome you back again soon!

10/10 - 훌륭해요

Kim

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location and staff was so nice and helpful
2024년 4월에 1박 숙박함
답변 제공: Ashley W. 님, 2024년 4월 28일
We're thrilled to hear you loved our location! Our team works hard to ensure guests have a wonderful experience, so it's fantastic to know they were able to assist you so well. We hope to welcome you back soon for another great stay!

4/10 - 별로예요

Stylianos

별로예요: 직원 및 서비스
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel!
A very quiet and comfortable hotel. Very clean and has a great breakfast
2024년 1월에 1박 숙박함
답변 제공: Ashley W. 님, 2024년 1월 13일
I'm glad to hear that you had a positive experience at the hotel! A quiet and comfortable environment, along with cleanliness and a great breakfast, are important aspects of a pleasant stay. If you have any specific questions or if there's anything else you'd like to know or discuss about the hotel, feel free to let me know!

8/10 - 좋아요

Choling

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Ashley W. 님, 2024년 1월 6일
We truly appreciate your wonderful feedback about our staff. It's heartwarming to hear that every member of our team was excellent, friendly, and helpful during your stay. We strive to create a welcoming and accommodating atmosphere for our guests, and your kind words reinforce our commitment to providing exceptional service.Your satisfaction is our top priority, and we're thrilled to know that our team went above and beyond to make your stay enjoyable. We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to see or any requests you have for your next visit, please don't hesitate to share.

10/10 - 훌륭해요

Lawrence

2023년 12월에 1박 숙박함
답변 제공: Ashley W. 님, 2024년 1월 6일
We truly appreciate your wonderful feedback about our staff. It's heartwarming to hear that every member of our team was excellent, friendly, and helpful during your stay. We strive to create a welcoming and accommodating atmosphere for our guests, and your kind words reinforce our commitment to providing exceptional service.Your satisfaction is our top priority, and we're thrilled to know that our team went above and beyond to make your stay enjoyable. We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to see or any requests you have for your next visit, please don't hesitate to share.

2/10 - 너무 별로예요

Bo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not as good as usual
The room was in poor repair. Shower did not work right, bathroom door did not latch, peeling wallpaper, chipped/flaking drywall, and the paint work looked like it was done by a toddler.
2023년 12월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 12월 21일
Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your stay, and we appreciate your honesty in highlighting these concerns.It's disheartening to learn about the maintenance issues you faced, including the shower, bathroom door, peeling wallpaper, and paintwork. Please rest assured that we take your feedback seriously, and we are actively working to address and rectify these issues to ensure a more comfortable experience for our guests.Your comments will be shared with our maintenance team, and we will take immediate steps to remedy the issues you mentioned. We understand the importance of providing a well-maintained and comfortable environment for our guests, and we are committed to making the necessary improvements.We would love the opportunity to make it up to you. If you consider staying with us again, please reach out to our front desk, and we will do our utmost to ensure your next visit exceeds your expectations.Thank you again for bringing these matters to our attention, and we appreciate your understanding.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible value for the dollar.
300$ a night for dirty sheets, plugged sink, tub spout coming off the wall, outlets didn’t work, broken soap dispenser and soap so old the were crusted over. I’ve been to better 60$ a night hotels.
2023년 12월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 12월 6일
Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the inconveniences you experienced during your visit. Your satisfaction is our top priority, and we are truly sorry that we fell short of your expectations.We take your concerns seriously, and our team is committed to addressing each issue to ensure a more pleasant experience for future guests. Rest assured, we are actively working on resolving the issues you mentioned, including addressing the cleanliness of the sheets, plumbing problems, electrical outlets, and the condition of the amenities.We understand how important a comfortable and clean environment is for our guests, and we are genuinely sorry for any frustration or disappointment this may have caused. Your feedback is invaluable, and it will be shared with our staff to make necessary improvements.If there's anything specific you would like to discuss further or if there's a way we can make amends, please feel free to contact our customer service team directly. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Thank you for bringing these matters to our attention, and we hope to welcome you back for a much-improved experience.

10/10 - 훌륭해요

Mario Alberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Ashley W. 님, 2023년 12월 6일
We truly appreciate your wonderful feedback about our staff. It's heartwarming to hear that every member of our team was excellent, friendly, and helpful during your stay. We strive to create a welcoming and accommodating atmosphere for our guests, and your kind words reinforce our commitment to providing exceptional service.Your satisfaction is our top priority, and we're thrilled to know that our team went above and beyond to make your stay enjoyable. We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to see or any requests you have for your next visit, please don't hesitate to share.

2/10 - 너무 별로예요

Troy

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointed
We scheduled a room with 2 queen beds and upon arrival all they had was a king bed with a pull out bed. The couch bed had a terrible mattress and the frame was broken it was half moon shaped and unusable. The hotel said that they couldn't do anything about it because we booked it through a third party and the mix up was the fault of hotels.com. the price of the room was outrageous but we needed a place to stay. Not at all happy with the hotel or hotels.com. I don't usually rate or comment on stuff but this was ridiculous.
2023년 11월에 1박 숙박함
답변 제공: Ashley W 님, 2023년 11월 17일
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced during your recent stay. It is disheartening to hear about the mix-up with your room reservation and the subsequent issues with the bed.We understand how crucial a comfortable and correctly booked room is to your overall experience. We regret any inconvenience caused by the mix-up with the bed type and the condition of the pull-out bed. Rest assured, we take your concerns seriously, and we will investigate this matter thoroughly to prevent such issues from recurring in the future.Regarding your concerns about booking through a third party, we understand the frustration this may have caused. While we do work closely with our booking partners, we will use your feedback to revisit our procedures and ensure that such situations are handled more effectively in the future.We genuinely appreciate your patience and understanding during this unfortunate situation. Please know that your feedback is invaluable to us, and we are committed to making the necessary improvements to provide a better experience for our guests.If there is anything more you would like to share or discuss, please feel free to contact us directly. We hope to have the opportunity to regain your trust in the future.

10/10 - 훌륭해요

David

2023년 11월에 2박 숙박함
답변 제공: Ashley W. 님, 2023년 12월 6일
We truly appreciate your wonderful feedback about our staff. It's heartwarming to hear that every member of our team was excellent, friendly, and helpful during your stay. We strive to create a welcoming and accommodating atmosphere for our guests, and your kind words reinforce our commitment to providing exceptional service.Your satisfaction is our top priority, and we're thrilled to know that our team went above and beyond to make your stay enjoyable. We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to see or any requests you have for your next visit, please don't hesitate to share.

6/10 - 괜찮아요

Lena

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Moldy bathroom
2023년 11월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 11월 8일
I'm truly sorry to hear about the issue you encountered with a moldy bathroom during your stay. This is not the experience we aim to provide for our guests, and I want to sincerely apologize for the inconvenience you faced.Mold can be a serious issue, both for the comfort of our guests and their health. We take this feedback seriously and will address this matter urgently with our housekeeping and maintenance teams to ensure that the problem is rectified promptly.Your satisfaction is of the utmost importance to us, and we would like the opportunity to make it right. If you could provide more details about your stay or reach out to our customer service, we will do everything we can to address this issue and ensure it doesn't happen again in the future.Thank you for bringing this to our attention, and once again, I apologize for any inconvenience you experienced.

6/10 - 괜찮아요

Lawrence

2023년 11월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 11월 8일
We truly appreciate your wonderful feedback about our staff. It's heartwarming to hear that every member of our team was excellent, friendly, and helpful during your stay. We strive to create a welcoming and accommodating atmosphere for our guests, and your kind words reinforce our commitment to providing exceptional service.Your satisfaction is our top priority, and we're thrilled to know that our team went above and beyond to make your stay enjoyable. We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to see or any requests you have for your next visit, please don't hesitate to share.

10/10 - 훌륭해요

Joanne

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Every one that worked there was excellent very friendly and helpful
2023년 10월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 11월 8일
We truly appreciate your wonderful feedback about our staff. It's heartwarming to hear that every member of our team was excellent, friendly, and helpful during your stay. We strive to create a welcoming and accommodating atmosphere for our guests, and your kind words reinforce our commitment to providing exceptional service.Your satisfaction is our top priority, and we're thrilled to know that our team went above and beyond to make your stay enjoyable. We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to see or any requests you have for your next visit, please don't hesitate to share.

4/10 - 별로예요

Victoria

좋아요: 객실의 편안함
Roaches
2023년 10월에 2박 숙박함
답변 제공: Ashley W. 님, 2023년 10월 25일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HENDERSON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.

10/10 - 훌륭해요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Stay
It's difficult to give an accurate review from a single night stay. I rated it less than excellent in a couple of areas simply for the shower head that was so coated and stained from hard water deposits as to not only look bad, it wouldn't adjust to any other setting. The only shower stream available was the massage stream which was just tolerable as it had too much pressure, and not all of the holes were working since a couple were blocked by deposits. This resulted in water spraying all over and actually leaking through the curtain onto the floor. I used no other amenities in the room, so cannot comment on them.
2023년 10월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 10월 21일
Thank you for taking the time to share your feedback about your recent stay. We appreciate your candid review, and we apologize for the inconvenience you experienced with the shower in your room.We're genuinely sorry for the condition of the showerhead and the hard water deposits, which impacted your shower experience. This falls short of our usual standards, and we'll address this issue immediately to ensure it doesn't happen again. Your feedback is instrumental in helping us make necessary improvements.We understand that your stay was brief, and you may not have had the chance to explore other amenities, but we're committed to making sure all aspects of our guests' experience meet or exceed their expectations. If you decide to stay with us again in the future, we'd love the opportunity to provide you with a much more pleasant and comfortable experience. Please feel free to reach out to us directly if you have any other comments or suggestions to share. Thank you for your valuable input.

8/10 - 좋아요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Ashley W. 님, 2023년 10월 11일
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

2/10 - 너무 별로예요

David

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
HORRIBLE
This was the worst night! LOUD LOUD LOUD doors slamming all night, dirty smelly room. I will be requesting a refund for this awful experience on my honeymoon no less. Way to drop the ball Holiday Inn. I will stay someplace else from now on.
2023년 10월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 10월 9일
We sincerely apologize for the disappointment you experienced during your stay with us on such a special occasion as your honeymoon. Your comfort and enjoyment are of utmost importance to us, and it is clear that we fell short of meeting your expectations.We are genuinely sorry for the disturbances caused by loud doors slamming, which is certainly not the experience we intend to provide. Our team is committed to ensuring a peaceful and pleasant environment for all our guests, and we are taking steps to address this issue to prevent future occurrences.Additionally, we are concerned to hear about the cleanliness and odor concerns in your room. Please know that this does not reflect our usual standards, and we will be investigating the matter thoroughly to ensure it does not happen again.We understand that this experience was far from ideal, especially on such an important occasion. We would like to make amends and show you the high level of service that we are known for. Please reach out to our customer service team or the front desk to discuss your refund request, and we will do our best to resolve this matter promptly.We hope you can reconsider and give us another chance to provide you with a much-improved experience in the future. Your feedback is essential, and we are committed to learning from it to enhance our guest experiences.

10/10 - 훌륭해요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was super .
2023년 10월에 2박 숙박함
답변 제공: Ashley W. 님, 2023년 10월 9일
Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a positive experience with our staff during your stay.Our team takes great pride in delivering exceptional service and ensuring our guests have a comfortable and enjoyable stay. Your kind words will be shared with the entire staff, and it will surely motivate them to continue providing excellent service.We appreciate your support and hope to have the pleasure of welcoming you back to our hotel in the near future. If you have any suggestions or specific comments on how we can make your next stay even better, please don't hesitate to share them with us.

10/10 - 훌륭해요

Michaela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ein schönes Hotel in der Nähe von Las Vegas
2023년 9월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 9월 18일
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen! Wir freuen uns, dass Sie einen schönen und ruhigen Aufenthalt in unserem Haus hatten. Die Bereitstellung einer friedlichen Umgebung für unsere Gäste ist eine unserer obersten Prioritäten, und es ist schön zu wissen, dass es uns gelungen ist, Ihnen dieses Erlebnis zu bieten. Wenn Sie spezielle Kommentare oder Vorschläge haben, wie wir Ihre zukünftigen Besuche weiter verbessern können, wenden Sie sich bitte an uns. Zögern Sie nicht, uns Bescheid zu geben. Wir sind stets bestrebt, unsere Dienstleistungen zu verbessern und an die Bedürfnisse unserer geschätzten Gäste anzupassen. Wir freuen uns, Sie in Zukunft wieder für einen angenehmen Aufenthalt begrüßen zu dürfen. Vielen Dank, dass Sie sich für uns entschieden haben, und wünschen Ihnen eine gute Reise!

10/10 - 훌륭해요

Kathryn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice quiet stay
2023년 9월에 2박 숙박함
답변 제공: Ashley W. 님, 2023년 9월 12일
Thank you for taking the time to share your feedback with us! We're delighted to hear that you had a nice and quiet stay at our establishment. Providing a peaceful environment for our guests is one of our top priorities, and it's great to know that we succeeded in delivering that experience to you.If you have any specific comments or suggestions on how we can further enhance your future visits, please don't hesitate to let us know. We are always eager to improve and tailor our services to meet the needs of our valued guests.We look forward to welcoming you back for another pleasant stay in the future. Thank you for choosing us, and safe travels!

10/10 - 훌륭해요

matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Ashley 님, 2023년 9월 7일
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

Marc

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and wonderful breakfast. The staff is helpful and the room was clean and comfortable
2023년 9월에 1박 숙박함
답변 제공: Ashley 님, 2023년 9월 7일
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Front Desk Service
The young man at the front desk was by himself, he handled his job professionally and was very kind. Kuddos to him for being pulled in several directions and not letting it affect how he treated his customers.
2023년 8월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 8월 31일
We greatly appreciate you sharing your positive experience with us! It's wonderful to hear that our Mar'kiez at the front desk left such a positive impression on you with his exceptional customer service skills. We're proud of our team members who go above and beyond to ensure our guests feel welcomed and well taken care of.Your kind words are a testament to our commitment to providing top-notch service, even during busy times. We'll be sure to pass along your compliments to our staff member – they'll be thrilled to know their efforts made your stay more enjoyable.Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future. If there's anything else you'd like to share or any way we can make your next stay even better, please don't hesitate to let us know.

8/10 - 좋아요

Davida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Accessible to restaurants.
2023년 8월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 8월 24일
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

Rhodora

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Ashley W. 님, 2023년 8월 24일
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

gerardo

2023년 8월에 1박 숙박함
답변 제공: Ashley 님, 2023년 9월 7일
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 - 좋아요

Mohammad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 8월 14일
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 - 좋아요

Patrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 8월 14일
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 - 괜찮아요

Marianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Noisy. Someone kept slamming their door half the night
2023년 7월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 7월 30일
Thank you for taking the time to share your feedback with us. We truly value the opinions of our guests and are grateful for your valuable input.First and foremost, please accept our sincerest apologies for the inconvenience caused during your stay. We understand the importance of a peaceful and comfortable environment for our guests, and we regret that your experience was marred by the noise disturbance from a fellow guest.

4/10 - 별로예요

Ellen

별로예요: 청결 상태
2023년 7월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 7월 29일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HENDERSON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.

6/10 - 괜찮아요

Linh

가족 여행
좋아요: 직원 및 서비스
Average value for $157/night.
2023년 7월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 7월 22일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HENDERSON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.

10/10 - 훌륭해요

DANH

2023년 7월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 8월 14일
Thank you for your kind review. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 - 좋아요

Art

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sinks didn’t drain. Drain spout in shower didn’t work very well. Breakfast juice machine was down.
2023년 7월에 6박 숙박함
답변 제공: Ashley W. 님, 2023년 7월 15일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HENDERSON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 7월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 7월 14일
Thank you for your kind review.We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations!If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 6월 26일
Thank you for your kind review.We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations!If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

Treavor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Ashley W. 님, 2023년 6월 18일
Thank you for your kind review.We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations!If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

Cody

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Ashley W. 님, 2023년 6월 6일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

Jimmy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great. Only problem was the exit door slamming and opening constantly.
2023년 6월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 6월 5일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

Ricardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant stay will be back soon.
2023년 6월에 2박 숙박함
답변 제공: Ashley W. 님, 2023년 6월 5일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

stephen

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Ashley W. 님, 2023년 6월 5일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Holiday Inn Express & Suites Henderson. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always a fantastic experience
2023년 4월에 2박 숙박함
답변 제공: Ashley W 님, 2023년 5월 15일
Thank you for taking the time to tell us about your experience at Holiday Inn Express HENDERSON. We are pleased to hear you enjoyed your stay with us. We look forward to impressing you again soon. Again, thank you for choosing Holiday Inn Express it was a pleasure meeting you during check in.

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Ashley W 님, 2023년 5월 10일
Thank you for taking the time to tell us about your experience at Holiday Inn Express HENDERSON. We are pleased to hear you enjoyed your stay with us. We look forward to impressing you again soon. Again, thank you for choosing Holiday Inn Express it was a pleasure meeting you during check in.

4/10 - 별로예요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2023년 4월에 1박 숙박함
답변 제공: Ashley W 님, 2023년 5월 15일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HENDERSON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.

6/10 - 괜찮아요

pinyi

2023년 4월에 1박 숙박함
답변 제공: Ashley W 님, 2023년 5월 10일
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express HENDERSON. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible.