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더 시그니처 앳 MGM 그랜드(올 스위트) 여행 후기

4.5 out of 5
더 시그니처 앳 MGM 그랜드(올 스위트)
145 East Harmon Avenue, Las Vegas, NV

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1573개 이용 후기 중 951개" "
평점 8 - 좋아요. 1573개 이용 후기 중 345개" "
평점 6 - 괜찮아요. 1573개 이용 후기 중 115개" "
평점 4 - 별로예요. 1573개 이용 후기 중 71개" "
평점 2 - 너무 별로예요. 1573개 이용 후기 중 91개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Sanghee

2023년 10월에 1박 숙박함
답변 제공: The Signature Team 님, 2023년 11월 6일
Good evening,Thank you for your good rating! We hope to see you soon again here at Signature.Best Regards,The Signature Team

2/10 - 너무 별로예요

??

2023년 1월에 1박 숙박함
답변 제공: The Signature Hotel Management Team 님, 2023년 3월 30일
Good Morning,Thank you for choosing The Signature at MGM Grand.We can see that your stay was not up to our Signature standards. Would you be able to express the shortfalls you experienced during your stay?Thank You,

8/10 - 좋아요

SEUNG WOO

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 7박 숙박함
답변 제공: Hotel Management 님, 2022년 11월 14일
On behalf of all of the team members here at The Signature, we would like to thank you for this great review! We are thrilled that you enjoyed your experience!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
호텔은 조금 오래 되었지만, 방이 넓고 편했어요. 셀프 파킹 빌딩이 호텔 건물과 연결되어 있지 않아 그건 좀 불편했습니다.
2022년 1월에 1박 숙박함
답변 제공: The Signature at MGM Grand Management Team 님, 2022년 1월 26일
Please accept our apologies on the behalf of the entire Signature staff. Please know that your situation was an exception. While we can not fix the past, you have our commitment to improve the way our staff serves every customer. Until then, please accept our sincerest apologies on behalf of the team. We thank you for your patronage.

10/10 - 훌륭해요

Henry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet part of MGM complex about 5-10 minute indoor walk to gaming floor/Grand lobby. Spacious room with small kitchenette (fridge free to use). Pool at each of 3 towers (in summer) plus access to main pool complex.
2024년 4월에 3박 숙박함
답변 제공: Signature Managment 님, 2024년 4월 25일
Good morning,Thank you for your feedback and your good rating about our hotel! We hope to see you again soon here at The Signature.Best Regards,Signature Management

8/10 - 좋아요

Carl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay no issues wish the pools in tower 1 and 3 were open
2024년 4월에 4박 숙박함
답변 제공: Signature Managment 님, 2024년 4월 24일
Good morning,Thank you for your feedback. Our pools at tower 1 and 3 will be opening up for our summertime. We hope to see you soon again here at the Signature.Best Regards,Signature Management

10/10 - 훌륭해요

Morgan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property. Very convenient. Will definitely stay again.
2024년 4월에 4박 숙박함
답변 제공: The Signature Team 님, 2024년 4월 24일
Thank you so much for your review. We will be happy to see you again at the Signature hotel. Please feel free to contact us if you have any questions or concerns.

10/10 - 훌륭해요

Dr. Idris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
MGM charges more than the property taxes quoted on Expedia site when you check in and they hold on to the extra charge for up to 3 weeks after you checked out. Not a fair practice.
2024년 4월에 2박 숙박함
답변 제공: The Signature Team 님, 2024년 4월 24일
Thank you for your review Dr. Idris. It looks like the incidental deposit has already been released on our end on 4/18. Please contact your bank if it is still holding on your bank account. Please feel free to contact us through phone or email if you need our assistance.

10/10 - 훌륭해요

Carol 님, Ft Washington

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: The Signature Management Team 님, 2024년 4월 23일
Seeing that you had a 5-star experience is the best thing that we could hope for! Your review means a lot to us. Thank you for choosing The Signature. We look forward to seeing you soon!

10/10 - 훌륭해요

robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
noise from nearby airport
2024년 4월에 3박 숙박함
답변 제공: Signature Managment 님, 2024년 4월 20일
Good afternoon,We're sorry to hear that you experienced some noise staying inside your room. In the future we would be happy to assist you with available options to best assist you with any issues.Thank you,Signature Managment

10/10 - 훌륭해요

Josh C

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy and clean
2024년 4월에 1박 숙박함
답변 제공: Signature Managment 님, 2024년 4월 24일
Good morning,Thank you for your feedback! We hope to see you soon again here at The Signature.Best Regards,Signature Management

6/10 - 괜찮아요

Maria

It was okay
2024년 4월에 2박 숙박함
답변 제공: Signature Managment 님, 2024년 4월 20일
Good afternoon,Thank you very much for your feedback! May we kindly ask what it would take to receive a perfect score from you? We're always looking for ways to even better our guest experience.Thank you,Signature Managment

10/10 - 훌륭해요

David Paull Van

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were upgraded to a 1 bedroom suite upon arrival free of charge. Staff is great. Rooms are clean and comfortable. Our first time but would definitely stay again.
2024년 4월에 4박 숙박함
답변 제공: Signature Managment 님, 2024년 4월 20일
Good afternoon,Thank you very much for your feedback! We look forward to seeing you back again.Thank you,Signature Managment

10/10 - 훌륭해요

Elizabeth 님, Cottage Grove

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: The Signature Hotel Managment Team 님, 2024년 4월 18일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Aaron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel! We had an amazing stay. The only downside was our room downgrade. We had originally booked a room with a balcony and we got downgraded to a room without a balcony.
2024년 3월에 3박 숙박함
답변 제공: The Signature Management Team 님, 2024년 4월 15일
Thank you for choosing The Signature at MGM Grand while visiting Las Vegas. Thank you for also sharing your feedback. We regret to hear about your disappointing experience at check in which fell short of your expectations. This feedback will allow us to address these concerns with the respective teams. Thank you again for bringing this to our attention.

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: The Signature Management Team 님, 2024년 4월 17일
Thank you for your feedback! We really appreciate it.

10/10 - 훌륭해요

Therese

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful and polite staff, clean, spacious suites. Quiet.
2024년 4월에 2박 숙박함
답변 제공: The Signature Management Team 님, 2024년 4월 15일
We are so grateful for your kind words. Thank you for sharing this review. We will share these items with our team. Thank you!

10/10 - 훌륭해요

Britany

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a 5 start hotel ! I will definitely be staying here again my next trip to Vegas . I was even able to check in early with no fee ! Very easy check in and check out process!
2024년 4월에 2박 숙박함
답변 제공: The Signature at MGM Grand Management Team 님, 2024년 4월 13일
We are so glad that you enjoyed your stay with us! Thank you for such a positive review. We look forward to welcoming you back to The Signature soon!

8/10 - 좋아요

Julia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall very nice and centrally located. Could definitely use a modern refresh but was clean, well amenitized and would overall recommend.
2024년 4월에 3박 숙박함
답변 제공: The Signature Management Team 님, 2024년 4월 13일
We are so grateful for your kind words. Thank you for sharing this review. We will share these items with our team. Thank you!

10/10 - 훌륭해요

Emily Saad

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This a a great hotel if you’re looking for extra space near the strip. Check-in process was easy; staff were friendly. We appreciated the access to MGM Grand and their pools. One thing to note is we booked this hotel partially because of the kitchen area, and there are no dishes, silverware, cookware within the space, so we really didn’t use it. Overall, this was a great, spacious hotel and we would stay here again.
2024년 4월에 3박 숙박함
답변 제공: The Signature Management Team 님, 2024년 4월 13일
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as a 5-star experience as we strive to provide just that to all of our guests. We look forward to seeing you again soon!

8/10 - 좋아요

Erica

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very nice… however, next time I will choose a hotel that is closer to the strip. I chose this hotel because their resort fees were cheaper. However, it was a bit far from all the action. I preferred the dining options that were at the Venetian.
2024년 4월에 3박 숙박함
답변 제공: The Signature Hotel Management Team 님, 2024년 4월 11일
Good Afternoon,Thank you for taking the time to share your experience at The Signature. We take pride in knowing that our guests are happy with their stay! Thank You,

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Valet was fast and treated our rental with care. Pool and bar were great. Room was clean and comfortable
2024년 4월에 5박 숙박함
답변 제공: The Signature Hotel Management Team 님, 2024년 4월 11일
Good Afternoon,We are so grateful for your kind words. Thank you for sharing this review. We will share these items with our team. Thank you!

6/10 - 괜찮아요

Chris

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It is in older property. The room was quiet. If you stay here get some hand soap. They told me they don’t provide hand wash/soap anymore. We asked and they told me they don’t provide it anymore.
2024년 4월에 1박 숙박함
답변 제공: The Signature Management Team 님, 2024년 4월 9일
Thank you for leaving your review. We are so sorry to hear that your experience was not up to our Signature Standards. We always aim to deliver a great experience and are disappointed when we don’t meet expectations. We will use this feedback as a coaching experience to ensure that this does not happen again. We hope that you will consider visiting us again in the near future.

10/10 - 훌륭해요

Jamie Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: The Signature Hotel Management Team 님, 2024년 4월 11일
Good Afternoon,Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature.

2/10 - 너무 별로예요

Ronald 님, independence

단체 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
My stay at Signature at the MGM Grand was nothing short of a nightmare. The hotel's exterior may boast luxury, but once inside, it quickly becomes apparent that it's seen better days. The decor feels outdated, and there's a pervasive sense of neglect throughout the premises.Upon arrival, we checked in at valet parking and received a pass. However, when we returned to the hotel after a mere six hours, we were shocked to find that there was no available parking due to alleged capacity issues. The valet attendants were unapologetic and unsympathetic, leaving us stranded with nowhere to park our vehicle. To make matters worse, we were then directed to another hotel, forcing us to endure the inconvenience of shuttling back and forth between properties. This unexpected turn of events put a damper on our entire stay and soured our experience with the hotel.Furthermore, the staff members we encountered during our brief time at the hotel were far from friendly or accommodating. Their lack of professionalism and indifference to our concerns only added to our frustration. It was clear that customer satisfaction was not a priority for them.Overall, my experience at Signature at the MGM Grand was one of profound disappointment. From the outdated facilities to the lackluster service, every aspect of our stay fell short of expectations. I will certainly never consider returning to this establishment and would caution others against making the same.
2024년 4월에 5박 숙박함
답변 제공: The Signature Management Team 님, 2024년 4월 9일
•Thank you for your feedback regarding your recent stay. Please afford us the chance to apologize for any shortfalls that hampered your experience. Please rest assured that we have documented your feedback and will relay it to the appropriate team for additional review. We appreciate you bringing this to our attention and hope you will consider visiting us again. Thank you.

10/10 - 훌륭해요

thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here twice and loved it.
2024년 4월에 2박 숙박함
답변 제공: The Signature Hotel Management Team 님, 2024년 4월 7일
Good Afternoon,Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature. Thank You,

8/10 - 좋아요

ERIC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Need more breakfast options and affordable lunch options
2024년 3월에 3박 숙박함
답변 제공: The Signature Hotel Management Team 님, 2024년 4월 7일
Good Afternoon,Thank you for providing your feedback. We will be relaying this to the respective department.

10/10 - 훌륭해요

Paul Tasman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked everything really, location was ideal,
2024년 3월에 7박 숙박함
답변 제공: The Signature Hotel Management Team 님, 2024년 4월 7일
Good Afternoon,We are so grateful for your kind words. Thank you for sharing this review. We will share these items with our team. Thank you!

6/10 - 괜찮아요

Ronald

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
My room had a loud noise coming from the sync. Engineering came by to try to fix it. The sound did lower but the noise stayed. Staff are friendly but unable to do much and I couldn’t be moved to another room.
2024년 4월에 3박 숙박함
답변 제공: The Signature Hotel Management Team 님, 2024년 4월 7일
Good Afternoon,Thank you for providing your feedback. We apologize for the inconvenience you endured during your stay. Our engineering team will be looking into this further since you stated it was not able to be rectified completely. Thank you again for your feedback.

8/10 - 좋아요

YUEN LING

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The location is not so close to the strip. the good is it link to MGM GRAND with cover walkway. The best selling point is quite and the room is big.
2024년 4월에 4박 숙박함
답변 제공: The Signature Management Team 님, 2024년 4월 6일
Thank you so much for your feedback. Glad to hear you enjoyed our rooms and quiet accommodations.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: The Signature Hotel Management Team 님, 2024년 4월 7일
Good Afternoon,Thank you for taking the time to share your experience at The Signature. We take pride in knowing that our guests are happy with their stay!

10/10 - 훌륭해요

Kailey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the pool. Slept like a baby! Comfy beds
2024년 3월에 4박 숙박함
답변 제공: Signature Managment 님, 2024년 4월 5일
Thank you for your 5-star review. We hope to see you again.

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great time can’t wait to come back
2024년 4월에 3박 숙박함
답변 제공: Signature Managment 님, 2024년 4월 5일
Thank you for your 5-star review. We hope to see you again.

10/10 - 훌륭해요

Janice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was very nice! The only thing I would suggest is some touch up on the outer door frames to the rooms. The elevators were very scuffed and scratched
2024년 3월에 4박 숙박함
답변 제공: Signature Managment 님, 2024년 4월 5일
Thank you for your 5-star review. We hope to see you again.

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was great, but Expedia absolutely screwed up the reservation. Y'all definitely owe me a few million points. TIA
2024년 3월에 1박 숙박함
답변 제공: Signature Managment 님, 2024년 4월 5일
Thank you for your 5-star review. We hope to see you again.

10/10 - 훌륭해요

Perla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel in Las Vegas! Family friendly since is a non smoking resort. It’s very clean and have good food. Staff was super nice.
2024년 3월에 3박 숙박함
답변 제공: Signature Managment 님, 2024년 4월 2일
Good afternoon,Thank you very much for your feedback, we look forward to seeing you again soon here at The Signature.Best Regards,Signature Management

8/10 - 좋아요

Irene

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Signature Managment 님, 2024년 4월 3일
Good morning,Thank you for your feedback we hope to see you again soon. Thank you, Signature Managment

8/10 - 좋아요

Edwin

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently corrected to main MGM. Nice selection of food choices. Very close to Top Golf.
2024년 3월에 4박 숙박함
답변 제공: The Signature Hotel Management Team 님, 2024년 3월 31일
Good Afternoon,Thank you so much for the positive review. We are so happy that you enjoyed your stay and we look forward to your next visit to The Signature.

10/10 - 훌륭해요

Diana Jeanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, clean comfortable rooms.
2024년 3월에 2박 숙박함
답변 제공: The Signature Hotel Managment Team 님, 2024년 3월 31일
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as a 5-star experience as we strive to provide just that to all of our guests. We look forward to seeing you again soon!

10/10 - 훌륭해요

KASSI

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect place for our Vegas vacation!
2024년 3월에 2박 숙박함
답변 제공: The Signature Hotel Managment Team 님, 2024년 3월 31일
Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as a 5-star experience as we strive to provide just that to all of our guests. We look forward to seeing you again soon!

10/10 - 훌륭해요

Hannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 1박 숙박함
답변 제공: The Signature Hotel Management Team 님, 2024년 3월 31일
Good Afternoon,Thank you for taking the time to share your experience at The Signature. We take pride in knowing that our guests are happy with their stay!

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Pool options were wonderful with Signature or MGM pools.
2024년 3월에 4박 숙박함
답변 제공: Signature Managment 님, 2024년 3월 28일
Good afternoon,Thank you for your great feedback! We hope to see you again soon here at The Signature!Thank you,Signature Managment

10/10 - 훌륭해요

Chiem

Very efficient
2024년 3월에 4박 숙박함
답변 제공: Signature Managment 님, 2024년 3월 29일
Good afternoon,Thank you very much for your feedback! We hope to see you again soon here at The Signature.Best Regards,Signature Managment

10/10 - 훌륭해요

Erik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Signature Managment 님, 2024년 3월 27일
Good morning,Thank you for your 5 out 5 review! We hope to see you again soon here at The Signature.Best Regards,Signature Managment

8/10 - 좋아요

Deja

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Overall we were really impressed with signature but there were a couple of things that frustrated us. We checked in but didn’t have the best experience with costumer service. Also, the tv in the bedroom did not work our whole first day. We called, they came in to turn it back on but by night time it was back off and again, customer service did not answer our calls ir Provide assistance until the next afternoon. The maintenance man was friendly and finally explained there was a short and fixed it but it was a bit frustrating at first. We really enjoyed the spacious rooms though, and the water pressure was great. Having utensils would be cool, but we get that it may be different due to Covid times. Lastly the walking around can be a lot for some, considering more accessible means to get a round would be recommended especially since it’s a bit far from the strip.
답변 제공: The Signature Hotel Management Team 님, 2024년 3월 26일
Good Morning,Thank you for choosing The Signature at MGM Grand. We apologize for the inconveniences you experienced during your stay. Our main goal is to ensure our guests our provided with exceptional service throughout their entire stay. We are thankful our engineering team was able to assist you with the maintenance issues you experienced. Once again, thank you for staying with us and providing this wonderful feedback. We will be addressing this with the respectful teams. We hope you choose to visit us again in the near future.

10/10 - 훌륭해요

chaunese

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: The Signature Hotel Management Team 님, 2024년 3월 26일
Good Morning,Thank you for taking the time to share your experience at The Signature. We take pride in knowing that our guests are happy with their stay!

8/10 - 좋아요

Darnella

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very romantic
2024년 3월에 2박 숙박함
답변 제공: Signature Managment 님, 2024년 3월 29일
Good morning,Thank you for your 4 out of 5 review! We hope to see you again soon here at The Signature.Best Regards,Signature Management

10/10 - 훌륭해요

Joshua

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have stayed here a few times for my work trips. The front desk staff and security staff are always great. This visit though, I had some issues. I came back to the hotel one night and the front gate told me the valet was closed and I’d have to park off site and walk in which is a really long ways to walk. Eventually I was let in and found valet and they parked my car but only because I persisted. Then to my surprise, I was charged $1500 for room damages after I checked out! I am a traveling salesman who was there alone for work. I never touched the couch or ottoman in the hotel room they said I damaged. Those charges go on my company card and I have to answer to that. Now I am in a dispute with AMEX and MGM about the charges. After this stay there I am never going back. Terrible experience.
2024년 2월에 3박 숙박함
답변 제공: Signature Managment 님, 2024년 3월 20일
Good afternoon,We're sorry to hear that your previous stay here at Signature was not a good experience. We do appreciate your feedback on the details that you have mentioned.Thank you,Signature Management

2/10 - 너무 별로예요

Eric Samuel

좋아요: 청결 상태
split my family in two different towers.
2024년 3월에 3박 숙박함
답변 제공: Signature Managment 님, 2024년 3월 20일
Good morning,We're sorry to hear that we were not able to accommodate your request on keeping both of your rooms in the same tower. We definitely try our very best to accommodate all guest's special requests. We hope that you enjoyed your stay at Signature and if there's any more questions, comments or concerns, please feel free on reaching out to Signature at any time.Thank you,Signature Management

6/10 - 괜찮아요

Carey Lynn Jane

가족 여행
좋아요: 직원 및 서비스
Thé hôtel us becoming a bit dated. There seems to be a charge for everything. Food is very expensive. You have to ask for pots, pans, plates, cutlery etc. Groceries are limited in the area.
2024년 3월에 4박 숙박함
답변 제공: Signature Managment 님, 2024년 3월 16일
Good afternoon,Thank you for your feedback as your feedback is definitely important to us. All guest information is utilized to even better our guest experience.Thank you,Signature Managment