โService was awesome. I like the guy managing the property and he was always there to assist us without any delay. He also showed us some good places to eat and makes sure we are in safe hands. Thank you you Enams.โ
โThe hotel addresss at Hotels.com is not the same as the actual hotel address. The hotel business card address is not the same as the the hotel address showing in Yango app. It is a disaster finding the address. Yango app always took me to another address. The owner has to fix this immediately. Not good to get lost everywhere and keep calling the hotel to find the address especially if we donโt have connection.
The staff is the best in this hotel. Theyโre very nice but itโs not their fault the...
โDO NOT BOOK THIS HOTEL โ SCAM ALERT
I made a confirmed, non-refundable booking for my wife through Hotels.com and paid in full online. When she arrived at Bi Hotel Sarl in Dakar, they refused to let her check in and told her they donโt accept online payments โ only cash.
This is completely dishonest. Why list your hotel on a major platform if you wonโt honor online bookings?
They waited until she got there to demand cash, even though the booking was already paid. No refund offered. No help....
