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크라운 플라자 리즈, IHG 호텔 여행 후기

4 out of 5
크라운 플라자 리즈, IHG 호텔
Wellington Street, Leeds, England

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 519개" "
평점 8 - 좋아요. 1004개 이용 후기 중 305개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 97개" "
평점 4 - 별로예요. 1004개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 39개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Elizabeth

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was lovely!!! Clean rooms and public areas of hotel. Plug in sink didn’t hold water which was a problem for sterilising baby’s bottles and the beds were a little hard. Everything else great though, staff in restaurant/var particularly lovely for drinks and at breakfast!
2024년 5월에 2박 숙박함
답변 제공: Lauren R 님, 2024년 5월 14일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
20 minute was into the town centre.. we stayed for the Rob Burrow Leeds Marathon & its walkable to the start @ Headingley
2024년 5월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 5월 14일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for the Rob Burrow Leeds Marathon .. wasnt overpriced considering the weekend & we had a great time there
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Antonio

연인과의 여행
Will not be my next choice
2024년 2월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 5월 13일
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds. We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this. I hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Lauren R 님, 2024년 4월 29일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 - 좋아요

Alan

2024년 3월에 2박 숙박함
답변 제공: Lauren R 님, 2024년 4월 23일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Janet

This has been my first stay in this hotel and I am seriously impressed, from checkin to checkout everything was on point. The breakfast was eclectic, fresh and plentiful. I asked for veggie sausage and said item was provided no bother if fact they were happy to do it. In particular I would like to give Lyzl ( I think that was her name) who was keen to show me the new outside seating area which is very pretty. All in all 10 out of 10 I will be back.
2024년 4월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 4월 22일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 - 좋아요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 4월 16일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Neil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay at this hotel regularly and it’s always great. Highly recommend
2024년 4월에 2박 숙박함
답변 제공: Lauren R 님, 2024년 4월 8일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 - 좋아요

S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pool access
2024년 3월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 4월 8일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Reeve

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Fitness center. Specifically pool and gym
2024년 3월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 4월 2일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 - 좋아요

Mohammad

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable from central station
2024년 3월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 3월 26일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Kim

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were fantastic, spacious room and excellent breakfast. Great bar area
2024년 3월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 3월 18일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

2/10 - 너무 별로예요

Paul

2024년 2월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 2월 27일
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

Sean

2024년 2월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 2월 27일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 - 좋아요

Thomas

2024년 2월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 2월 27일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 - 괜찮아요

Lana

2024년 2월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 2월 20일
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

wai tung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함
답변 제공: Lauren R 님, 2024년 2월 20일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Steven

2024년 2월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 2월 14일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Katie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would recommend
Stayed for one night and it was lovely. Breakfast was really nice too
2024년 2월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 2월 13일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Nicki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the leisure facilities and the room was lovely. I wasn’t keen on the breakfast unfortunately but that’s a personal preference.
2024년 2월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 2월 13일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 - 괜찮아요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 2월 7일
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

8/10 - 좋아요

keenan

좋아요: 숙박 시설 상태 및 시설
Nice clean and friendly
2024년 2월에 3박 숙박함
답변 제공: Lauren R 님, 2024년 2월 7일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 - 괜찮아요

Paul

좋아요: 직원 및 서비스, 편의 시설/서비스
As a family of 5 we all found the beds very hard. Also there was a big group of chavvy party girls a few doors down from our room. Lots of knocking on doors to get let in at 4am. A very disturbed night for us all.
2024년 2월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 2월 7일
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

Simon

2024년 2월에 2박 숙박함
답변 제공: Lauren R 님, 2024년 2월 7일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 - 좋아요

Spencer

2024년 2월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 3월 26일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Oliver

2024년 2월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 2월 7일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 - 좋아요

Bernardus

Ben in the front office was excellent.
2024년 2월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 2월 7일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
We’ll pass…
At first glance, the hotel looked lovely. It was also nice that there was parking on site. The lobby and restaurant area are really nice. The rooms are another story (at least ours was). The furniture was tired and the bed uncomfortable. We booked the hotel because it boasted a pool and spa facilities which were also underwhelming. We would’ve expected robes and slippers in our room to be able to move to and from the pool facilities but were only provided a towel upon entering. The changing rooms were dirty and smelly. The men’s changing room showers only had 1 of 3 cubicles that worked and the door locked. The pool area was crowded even though we had a booked time slot. All in all, we were left wanting and will look for another option next time we’re in town.
2024년 1월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 1월 23일
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

Alexandra

2024년 1월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 1월 23일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 - 좋아요

Angie

2024년 1월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 1월 16일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

2/10 - 너무 별로예요

Sanjay

2024년 1월에 2박 숙박함
답변 제공: Lauren R 님, 2024년 1월 16일
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staff were helpful, friendly and professional, the room spacious and clean. The breakfast was beautifully cooked amd there was plenty of variety to suit all pallets as well as specials cooked to order. Would definitely stay again
2024년 1월에 2박 숙박함
답변 제공: Lauren R 님, 2024년 1월 8일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

David

2024년 1월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 1월 8일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Ingrid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 1월 8일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 - 괜찮아요

MATTHEW

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Smart new lobby, disappointing bathroom
Nicely refurbished bar / restaurant with good food and a friendly barman. The hotel is let down by tired bathrooms, the water pressure was so low the shower water falls straight down from the head and you are left leaning into the wall to catch any flow.
2024년 1월에 2박 숙박함
답변 제공: Lauren R 님, 2024년 1월 8일
Thank you for your feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: Lauren R 님, 2024년 1월 8일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 - 좋아요

Conner

2023년 12월에 2박 숙박함
답변 제공: Lauren R 님, 2024년 1월 8일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Josephine

가족 여행
좋아요: 편의 시설/서비스
2023년 12월에 3박 숙박함
답변 제공: Lauren R 님, 2024년 1월 8일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

8/10 - 좋아요

Rose

가족 여행
좋아요: 청결 상태
High parking charge. Nice touches.
The breakfast was excellent. Other family were staying and for some reason they were not charged for parking, which I am annoyed about as there was limited parking and at £17 per 24 hours it’s extortionate. The room was okay, the shower a bit old fashioned. The addition of a fridge was great and appreciated. The tea and coffee and one hot chocolate were nice. The complimentary bar of chocolate was lovely as were the bottles of water in the fridge, very appreciated. The bathroom door did not close at all and this did not seem like a new problem. Another relative staying opposite there main door was open when I knocked on it and I shut it thinking it wld solve it but it still didn’t lock, this was a worry. As my room felt like someone had tried to open my door twice but I had locked it inside, so be careful and lock inside.
2023년 12월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 1월 16일
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.

10/10 - 훌륭해요

Nicola

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 1월 8일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 1월 2일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Ingrid

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 1월 2일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Katie

2023년 12월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 1월 2일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

4/10 - 별로예요

suk ching

2023년 12월에 1박 숙박함
답변 제공: Lauren R 님, 2024년 1월 2일
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

6/10 - 괜찮아요

Derek

가족 여행
좋아요: 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Lauren R 님, 2023년 12월 28일
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

4/10 - 별로예요

warwick

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
It was the strangest night away and not for any good reason - when we arrived there were travellers that had taken up a section of the bar which was fine; however the longer the day went on the louder they got. We sat in the bar for a time but it just didn’t feel right. The lady behind the bar needs a mention. She was nice, gave us a couple packs of crisps on the house - probably due to the noise. We went out for dinner and a movie - when we arrived back at the hotel the travellers were singing at the top of their voices. One gentleman had no shirt on. We found this very strange for a 4* hotel. There was any amount of children running around unsupervised of all ages. Up and down the stairs in the main reception. One lift worked whilst we were there which meant going from ground floor to our floor consisting of a trip to all floors with a packed lift. Shower was filthy and also had no power unless I set the shower head to JET mode which gave me 3 strands of water. Breakfast was average, nothing special All in all not a great experience for £180 stay. £17.50 for parking included in that cost which is expensive for a hotel not quite in the centre of Leeds.
2023년 12월에 1박 숙박함
답변 제공: Lauren R 님, 2023년 12월 28일
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

Phillip

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good staff nice hotel and facilities lovely breakfast clean rooms
2023년 12월에 1박 숙박함
답변 제공: Lauren R 님, 2023년 12월 20일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

10/10 - 훌륭해요

Andrew

2023년 12월에 1박 숙박함
답변 제공: Lauren R 님, 2023년 12월 19일
Thank you for your lovely feedback from your stay with us here at the Crowne Plaza Leeds. We hope to welcome you back in the near future!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Had to queue to check in as only one desk open on arrival. Bar service very slow not enough staff. Food at the event poor and undercooked. Breakfast very poor and continue dental choice was very sparse. Cooked food was cold and scrambled egg appalling. Room comfortable but rather grubby in places especially around window. Slept very well. Bed comfortable. Overall rather disappointing.
2023년 12월에 1박 숙박함
답변 제공: Lauren R 님, 2023년 12월 19일
Thank you for taking the time to leave a review of your stay at the Crowne Plaza Leeds.We strive to deliver outstanding customer service and appreciate any comments and feedback that can help us achieve this.I hope that you will give us the opportunity to better serve you in the near future.