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Reviews of The Butlers Hotel

3 out of 5
The Butlers Hotel
40 Cardigan Rd, Leeds, England

Reviews

6.2
Rating 10 - Excellent. 8 out of 84 reviews" "
Rating 8 - Good. 26 out of 84 reviews" "
Rating 6 - Okay. 23 out of 84 reviews" "
Rating 4 - Poor. 17 out of 84 reviews" "
Rating 2 - Terrible. 10 out of 84 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Gerard

Liked: Staff & service
The price of the booking was my reason for going to butler's.It was very competitive and reasonable and it's location suited my visit to Leeds.
Stayed 1 night in May 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Forgotten I've stayed before
Stayed 1 night in Apr 2024

2/10 Terrible

Neil

Traveled with partner
Mold in shower. Carpets not hoovered. Bed base had previously collapsed and been filled with pillows and blankets. Probably the worst hotel room I’ve ever stayed in. Poor nights sleep in a very grubby run down building. Needs money spent soon. Cobwebs in dining room at breakfast,which incidentally was average at best for 7 quid.
Stayed 1 night in Nov 2023

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Tracy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly I’d like to say I wasn’t informed of a shared bathroom which was dirty by the way, we had 1 room with 3 single beds the beds were comfy and the white linen in bed were clean. There wasn’t a bed side cabinet between each bed so I really didn’t have anywhere to put my glasses and jewellery when took them off at night. There was a smell when you walked in,though the window was open,the window latch was broken so there was a chill coming in through it at night,the drawers that had tea/coffee things on was dirty behind it like it hadn’t been clean/ vacuumed for some time. The room was long but not wide enough for storage of our luggage, the tv on wall facing the door as you walked in was small so even if we did want to watch it the person in the end bed wouldn’t be able to see it. It needed to be a bigger screen and in middle of wall. The walls need a paint a neutral look would be much nicer.
Stayed 2 nights in Sep 2023

8/10 Good

Chris

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall Cleanliness????
Bed comfy and bed linen clean. Tea and coffee making facilities in the room. Room badly needs a lick of paint and a good deep clean. Showers aren't being properly cleaned - only once over many years do I recall getting an acceptable clean shower. A little extra care and attention and this could be a really nice place to stay.
Stayed 1 night in Sep 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

David

Stayed 2 nights in Aug 2023

6/10 Okay

William

Disliked: Cleanliness, property conditions & facilities
Mould in the shower, pretty small and poor quality room. An ok stay, pretty mediocre.
Stayed 1 night in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Nice little hotel next to the test match cricket ground.
Stayed 1 night in Dec 2022

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Uncomfortable bed but great location
Bed was uncomfortable but the location and cost more than made up for it.
Stayed 2 nights in Oct 2022

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

2/10 Terrible

Gethin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old, smelly carpets. Too hot in the bedroom. Small bath. Terrible pillows. Smell of tobacco all night.
Stayed 1 night in Sep 2022

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Convenient, great service, shame about room
Plus points, Very easy for Headingley Stadium, Free plentyful parking. Breakfast was fine and great value at £5. Staff were pleasent and accomodating allowing usto check in at 11:30 which was much appreciated On the Downside our room was vile, grotty, crammed dark and dirty, genuinely the worst room i have stayed in in 20 years of being on the road as a sales rep, we can live with tired but not dirty, i dont think the 2 small windows have been cleaaned for years, you could harld see out of them. The communal bathrooom was also horrid, my partner refused to shower and waited until we got home, there wereother customers pubes in the shower mould all over it, poo stains in the toilet pan that were still there the next morning and generally reminisant of camping holiday toilet blocks growing up in the 80s. it is such a shame because if the rooms and bathrooms were tidied up and deep cleaned this could easily be an 8 or 9/10 hotel for sure. Would expected better £95 for B&B in this area. Sorry, i can't be more positive and hope the owners take our comments on board, with work requirements i could easily stay here 10 to 20 times a year but not whilst rooms are as bad as they are.
Stayed 1 night in Sep 2022

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare
The hotel from the outside was not appealing at all ,check in was straight forward, onto the room which was absolutely appalling, bathroom was stinking with ripped vinyl, cobwebs in every corner , dusty ledges above beds. Myself and my wife stayed approximately 10 minutes, during those ten minutes we where looking for another hotel. We then checked out and rebooked another hotel in Leeds at our own cost. Naturally we did not expect this extra expense and this have left us totally out of pocket. We have photographs of our 10 minute stay. We also feel that Hotels.com should remove this unsightly so called hotel from your site, we wil be contacting trading standards. Ps by no means are we snobs, any person would expect better than this hotel.!
Stayed 2 nights in Aug 2022

8/10 Good

Janet

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
X
You told me the room had a shower or a bathtub,it was in fact a shared bathroom, that didn't have hot water,I expect compensation for a terrible stay.
Stayed 1 night in Jul 2022

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Very affordable.
Stayed 1 night in Jul 2022

6/10 Okay

Mark

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Disappointing
Extremely tired.old fashioned.cracked floor tiles in bathrooms nearly took skin off feet. Broken light fittings. Mould around ancient bath..needs some TLC
Stayed 1 night in May 2022

8/10 Good

Sunshine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

4/10 Poor

sergey

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

8/10 Good

craig

Business traveler
Liked: Staff & service
Pleasant welcome from staff, parking limited due to volume of guests. Room adequet fro stay
Stayed 2 nights in Oct 2021

8/10 Good

Mark

Business traveler
Stayed 2 nights in Oct 2021

4/10 Poor

Ion

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
No
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Alex

Stayed 1 night in Aug 2021

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
It was ok. In need of a bit of a refurb.
Stayed 1 night in Aug 2021

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, room comfort
Cricket 🏏 trip
Staff were friendly and helpful, breakfast was very good, free off road parking was a bonus, Clean bedding and towels, local to both Headingley cricket and Rugby stadiums and would be more than happy to stay there again 😀
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Cheap but I guess you get what you pay for - off road parking was easy and obviously free - rooms were just about functional for one night but next time I would revert to norm and pay a bit more and stay in the center - the photo makes the hotel "quaint" when really all it is is a bit tired
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Not what we expected but clean and convenient
Our stay was not what we expected to find for the price we paid. There was a communal bathroom and toilet down the hall way, the decor was dated and the rooms smelt like smoke when we got back at the end of the night. On the positives, location is superb, car parking available, quiet even though it was a busy road and the bedding & rooms were clean, extra plus the dog was happy and stress free
Stayed 1 night in Oct 2019

2/10 Terrible

Tony

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Beware of the room descriptions - not all may be accurate. States private bathroom which is not the case
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Value for money when you compare the hotel to other locations. Sure, the hotel is a little run down but that is reflected in the cost. The hotel staff were very helpful and friendly. I very much enjoyed my stay with this hotel. I would recommend the breakfast as it was delicious. I would most definitely book again if I were visiting the Leeds area.
Stayed 1 night in Dec 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leeds stopover
Friendly place to stop
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel a really close to Headingley centre. Really nice staff Great choice in music taste
Stayed 1 night in Dec 2018

4/10 Poor

Mark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

lynn, liverpool..

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive stayed here twice ive never had any probs ..its very comfy very clean and the full english is spot on ....
Stayed 1 night in Sep 2018

6/10 Okay

Daniel Stevenson

My room could do with a redesign, as the decor was mismatched, but everything was clean and everything worked, so I can't really complain. . It is currently having a refurb, apparently, so I'm sure it'll look better soon.
Stayed 2 nights in Sep 2018

2/10 Terrible

steve

Needs an upgrade
Bed bugs , smelt of smoke and water was Luke warm
Stayed 1 night in Sep 2018

8/10 Good

Jon

Liked: Cleanliness, staff & service, room comfort
Great Locaiton, Friendly, well priced rooms tired
Location Location Location, great location near to bars and restaurants
Stayed 1 night in Jul 2018

8/10 Good

James

Liked: Cleanliness, staff & service, room comfort
Do I hate you BUTLER'S?
Food and room were good for the price. Exterior and some of the interior, is in need of some cosmetic work. Remember the first thing a guest sees is the outside; if that's not good, it automatically creates a worry about the rest of the hotel. Spend a few quid to tidy the place up; I'm sure it will create more bookings.
Stayed 1 night in Jun 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, room comfort
great
very comfortable bed nice reception on arrival
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hovel
The whole building is a mess, Our room was dark, dank, smelled of damp, had mould on the ceiling, very poor quality bedding, furniture was old and stained - the kettle lead did not reach the socket, so the kettle had to sit on the floor. The bathroom suite was ancient and brown, cracked tiles, holes in the floor and bath panel, dirty ceilings and chipped skirting boards. Have never been inside a more grotty 'hotel'. The place was a joke - £85?? We got a refund and left.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice breakfast, shame about the room
The breakfast was very reasonable and tasty but our room had clearly not been hoovered.
Stayed 2 nights in Dec 2017

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Charmingly old school B&b
A little rough around the edges but with a real faded glory charm. Nice to stay in a budget hotel that didn't feel like an impersonal isolation chamber. The staff were friendly and helpful and the room was comfy, with an undertone of Nan's living room. Would be perfect for stadium. We could even see a sliver of pitch from our room
Stayed 1 night in Dec 2017

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel.
Very clean,very friendly,very comfortable-no problems at all.