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라 피아자 호텔 & 컨벤션 센터 여행 후기

3 out of 5
라 피아자 호텔 & 컨벤션 센터
Tahao Road, Legazpi, Albay

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 91개 이용 후기 중 20개" "
평점 8 - 좋아요. 91개 이용 후기 중 48개" "
평점 6 - 괜찮아요. 91개 이용 후기 중 17개" "
평점 4 - 별로예요. 91개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 91개 이용 후기 중 3개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

JUNG HEE

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
깨끗하고 친절한호텔. WiFi 안됨
호텔도 깨끗하고 직원은 친절했지만 방에서 WiFi 안됨. 또한 에어컨이 시원하지 않음.

10/10 - 훌륭해요

Seul Gi 님, philippines

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
u can see the Mayon
very nice!!!!

8/10 - 좋아요

Lewis 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2% 부족한 호텔
방크기나, 호텔조식이나, 안락함등은 괜찮은 수준이다. 다만 2% 부족한것은 객실에 냉장고가 없다는 것....

8/10 - 좋아요

Ma Corazon

2019년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
October 2019 visit
Decent hotel for the price. Room wifi hit and miss. Wifi in lobby is fine. 5 minute tryke ride to mall and bus station. 30 peso. Free hotel shuttle pickup and dropoff at airport.
2019년 10월에 6박 숙박함
답변 제공: Rica 님, 2019년 10월 14일
Greetings from La Piazza Hotel. Thank you for your feedback. Hope you enjoyed your stay in our hotel. See you again Ma'am/Sir!

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Big room with tv
2019년 9월에 1박 숙박함
답변 제공: Rica 님, 2019년 9월 28일
Greetings from La Piazza Hotel. Thank you for your feedback. God Bless.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 2박 숙박함
답변 제공: Rica 님, 2019년 9월 11일
Greetings from La Piazza Hotel. Thank you for your feedback. God Bless.

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: Rica 님, 2019년 8월 17일
Greetings from La Piazza Hotel. Thank you for your feedback. God Bless.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff Good breakfast. It was great the last time I was here. The A la carted is not as good as the buffet.
2019년 7월에 2박 숙박함
답변 제공: Rica 님, 2019년 8월 29일
Thank you so much Sir/Ma'am. We're glad that your family enjoyed your stay, hope to see you again! God Bless!

10/10 - 훌륭해요

Kristel Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Rica 님, 2019년 7월 8일
Hello Ms. Kristel, Thank you for your feedback. Really appreciated. God Bless.

8/10 - 좋아요

Kikai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a pleasant stay. The internet service was not that great but otherwise it was OK.
2019년 6월에 1박 숙박함
답변 제공: Rica 님, 2019년 7월 2일
Hello Ma'am, Thank you for your feedback. It is nice to know that you enjoyed your stay. Will address it asap with regards to our Internet Connection. Hope to see you again here. Thank you and God Bless.

10/10 - 훌륭해요

Raphael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay.
2019년 4월에 1박 숙박함
답변 제공: Rica 님, 2019년 5월 8일
Thank you for your feedback, Mr. Raphael. Hope to see you again in our hotel. God Bless.

8/10 - 좋아요

Tristan

좋아요: 청결 상태, 직원 및 서비스
still confortable but its already showing its aging.
2019년 4월에 1박 숙박함
답변 제공: Rica 님, 2019년 4월 26일
Hello Sir Tristan, Thank you for staying. Hope to see you again for your next visit. Thank you and God Bless!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
We have to change our room because of ants on the first one.
2019년 3월에 1박 숙박함
답변 제공: Rica 님, 2019년 4월 30일
Hi! Greetings from La Piazza Hotel! Apologies for what happened. Will address it properly to the management and will make sure it will not happen again next time. Thank you for your feedback. We appreciate it.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 2월에 1박 숙박함
답변 제공: Rica 님, 2019년 4월 4일
Greetings from La Piazza Hotel! Thank you for providing your feedback and letting us know about this issue. We will assure that this will improve next time. Thank you and God Bless.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함
답변 제공: La Piazza Hotel & Convention Center 님, 2019년 1월 11일
Greetings from La Piazza Hotel! Thank you for your feedback, we are glad that you enjoyed your stay here with us. Thank you! :)

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
proximity to airport. we were first to reserve for their shuttle service and yet they gave priority seating to foreigners who just behind us. what do you think?
2018년 11월에 1박 숙박함
답변 제공: La Piazza Hotel & Convention Center 님, 2018년 12월 12일
Greetings from La Piazza! Thank you for your feedback! Will address it directly. God Bless.

8/10 - 좋아요

Rosanna 님, Manila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Businessman's Hotel
Had an unexpected pleasant experience in this hotel. The staff are accommodating but special mention goes to Angel who knows your name and anticipates your needs as you approach the desk. My only difficulty is in opening the room door
2018년 8월에 2박 숙박함
답변 제공: Rica 님, 2018년 8월 22일
Greetings from La Piazza Hotel! Thank you for your feedback, we are glad that you enjoyed your stay here with us. Thank you! :)

10/10 - 훌륭해요

Steinar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함
답변 제공: Rica 님, 2018년 8월 22일
Greetings from La Piazza Hotel! Thank you for your feedback, we are glad that you enjoyed your stay here with us. Thank you! :)

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is not far from the airport. The staff was very nice. I had real issues with the stinky room and the loud air conditioner though. Tiny bathroom. Bad breakfast.
2018년 5월에 5박 숙박함
답변 제공: Rica 님, 2018년 5월 24일
Greetings from La Piazza Hotel! Thank you for your feedback, we'll make sure it's going to be right next time. Thank you.

8/10 - 좋아요

Alan

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
Good place to stay. Some views of Mayon volcano. Staff not the most helpful in the world. Visiting family and this location was kind of far, but that was expected.
답변 제공: Rica 님, 2018년 4월 11일
Thank you for your feedback, we are glad that you enjoyed your stay here with us. Thank you and God Bless!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Old Hotel
Towels are old Toilet bowl not properly cleaned, showing a ring of stain... No hair dryer, has to be requested. Can hear the hallway conversation...
2018년 4월에 1박 숙박함
답변 제공: Rica 님, 2018년 4월 11일
Greetings from La Piazza Hotel! Thank you for providing your feedback and letting us know about this issue. We will assure that this will improve next time. Thank you and God Bless.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Good location and service
답변 제공: Rica 님, 2018년 4월 11일
Thank you for your feedback, we are glad that you enjoyed your stay here with us. Thank you and God Bless!

8/10 - 좋아요

Graeme 님, Gold Coast Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent staff, a pleasure to dine in your restaurant
2018년 2월에 2박 숙박함
답변 제공: Rica 님, 2018년 3월 19일
Greetings from La Piazza Hotel! Thank you for your positive feedback. We are pleasured to have you as our guest. We work hard to offer the best food in the best possible environment. So, we are happy to see that it reflected on your last visit. We will make sure that we will be doing our best to improve more. Hope to see you again soon in our hotel! Thank you for visiting us! Best Regards,

6/10 - 괜찮아요

Eddie 님, Florida

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing Special
(1) The breakfast was same every day, and was very predictable, little variety. (2) Reception staff was friendly, but never smiled. Stayed at this hotel for about 60 days. Wanted to stay longer, and had asked the front desk reception to help me continue my stay planning, but they never responded. So, I moved my family to another hotel for an additional 4-month reservation. From my point of view, the lack of interest of the front desk staff is affecting business continuity. (3) Internet service in the room was very very poor and very unreliable, when it did work. Had to go to the lobby several times with my computer to logon and get any connection. (4) Room service for meals was unreliable. The few times my family did request room service, most menu items were not available.
2018년 1월에 28박 숙박함
답변 제공: Rica 님, 2018년 4월 11일
Greetings from La Piazza Hotel! Thank you for providing your feedback and letting us know about this issue. We will assure that this will improve next time. Thank you and God Bless.

8/10 - 좋아요

Hershey 님, Manila

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Needs improvement: door lock, room wifi Everything else is very good especially the staff. They are very accomodating.
2018년 1월에 1박 숙박함
답변 제공: La Piazza Hotel & Convention Center 님, 2018년 1월 30일
Dear Ms. Hershey, Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Rest assured that we will take your comments for further improvement within our hotel to ensure a high quality of service. God bless!

6/10 - 괜찮아요

mk 님, tokyo

モーテル
部屋は小綺麗で最低限の清潔感もある、寝るだけと考えて宿泊すればいい。 フロントに行くのに、一旦屋外にでる。近いが大雨だったので足は冠水？するくらい。
2017년 12월에 1박 숙박함
답변 제공: LPHCC 님, 2018년 1월 30일
Greetings from La Piazza Hotel!, Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 - 좋아요

Millie 님, Troy, MI

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No title
I would like to grade it 3.5 for cleanliness but the computer does not allow it. We enjoyed our stay. The staff were always helpful and always very pleasant and accommodating. The food at breakfast was very good and hygienically served. definitely we would use it again. In fact we extended our stay 3 additional nights.
2017년 10월에 3박 숙박함
답변 제공: La Piazza Hotel and Convention Center Inc. 님, 2017년 11월 24일
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.W greatly appreciate your comments about aspects of the room that needs updating. We hope to welcome you home again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

2017년 10월에 2박 숙박함
Greetings from La Piazza Hotel! Thanks for staying with us. We appreciate your feedback. We hope to see and welcome you home again in the future.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Great hotel except for strong smoke smell in my non-smoking room.
2017년 8월에 1박 숙박함

6/10 - 괜찮아요

Rio

좋아요: 직원 및 서비스
Affordadle Hotel in Legazpi
I had to move to another room since there were ants on my bed and the shower did not work. I paid for Deluxe rooms. I have stayed at this hotel many many times as it is very affordable. I wish they could improve the lighting in the bathrooms and provide countertops/spaces. Wi-Fi is choppy and needs upgrade. Management could use higher standards of maintenance to be in line with International Codes.
2017년 8월에 1박 숙박함
Greetings from La Piazza Hotel! Thank you for staying with us! We greatly appreciate your feedback and we are sorry to hear that we didn't meet your satisfaction. Rest assured that we will improve on this matter. Hope to see you again soon. God bless! :)

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel and location secluded away from the the main town but near enough to be within easy access to it. Well maintained and very helpful staff. I would recommend this hotel when visiting Legaspi.

8/10 - 좋아요

Mary 님, Washington

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So Good in Some Ways
The hotel staff are very pleasing almost overly solicitous, and the room was spacious. They have two restaurants and a nice free breakfast. They have a shuttle that can be arranged through the office staff to take you places and we used it a lot. Our only complaints were: cold water and the duvet (only bed covering) always felt coated with something...soap? fabric softener? Not sure but that plus on the last night it was also damp...didn't discover until got into bed...and it made it hard to get comfortable. All the hotels in the Philippines have little place for toiletries in the bathrooms and here is not exception. For these reasons I could not recommend this hotel although in other ways it was one of the best places we have stayed in PI. There was also some water leakage onto the bathroom floor, but this was taken care of quickly

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
Good location, good food, but no WiFi connection
Location is near the airport. Food is good and well prepared. Only complaint is that the water is intermittent. And the password they are providing for their WIFI is not working, we reported it many times but still not working, and they didnt do anything to resolve the issue. Globe signal is very weak that we cannot even send a text message so we are relying on their WiFi connection. Otherwise everything else is good.

8/10 - 좋아요

Josephine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient & accessible
Good, hot & cold water sufficient, spacious room. Just be careful with small cockroach crawling on the floor and on the bed sheet.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, wonderful staff and excellent service.
Staff are accommodating and with excellent service. Room is comfortable and just worth the price which is affordable.

6/10 - 괜찮아요

Ben 님, Toronto

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Hotel in Legazpi
Stayed for 3 nights, free shuttle from Legazpi airport was very convenient, professional and friendly staffs from driver to concierge to wait staff & security; excellent breakfast buffet choices and coffee in nicely decorated dining area; lobby was cozy with reasonable space, very nice Christmas tree; Our room was located at the back of the hotel--annex, good soundproof between rooms, very spacious furnished room, large closet with king sized bed, bathroom could be bigger; only problem was finding roaches near the kettle/glasses tray on the last day, a real turn-off, was reported to front desk. Overall, hotel is okay, a bit dated needs refreshing but space is good and staffs are courteous and professional. Wished the hotel had umbrellas to lend to guests when it rains. Hap Chan resto in the hotel was convenient to have as hotel is located a few minutes away ie. trike ride from shops/malls.
Good breakfast
Dining

10/10 - 훌륭해요

jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk staff very accommodating easy check inn/check out.room boys are very efficient.rooms are always clean and new towels.
답변 제공: General Manager 님, 2017년 2월 2일
Thank you so much for your feedback. We hope to see you again in the near future. God bless!

8/10 - 좋아요

Gerry 님, Metro Manila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort and Convenience
This is the second time I have stayed in La Piazza. I liked the hotel the first time and, when I had to go to Legazpi again, I immediately thought of La Piazza. The rooms are comfortable and the beds and pillows ensure a good night's rest. Aircon and TV are OK - except there were times the cable signal would stop due to strong wind and rain when I was there. However, the hand held bidet should be fixed so that the water flow stops after you finish using it. Rates are reasonable via Expedia! And it's conveniently located near the places I need to go to during this trip.

10/10 - 훌륭해요

Ricardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Located in a safe & convenient location.
Our stay was a pleasant one, all the staffs were so nice and accommodating and the service was superb.I will not hesitate to recommend to anyone visiting Legazpi City for accommodation.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice
Nice and quiet place to stay. Hotel staff are friendly and accomodating.

6/10 - 괜찮아요

Norma

별로예요: 객실의 편안함

2/10 - 너무 별로예요

jonathan 님, m

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed , nightmare for me , bed bugs crawling in the bed and ants everywhere. Staff not so helpful and will not recommend this hotel at all ! Out of 10 days reservation uses only 1 day and refused to give me refund.

8/10 - 좋아요

albert 님, Parañaque

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
accomodating
i was nice and comfortable stay, accessible to those who are planning to travel

8/10 - 좋아요

Quin 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice business hotel close to the main bus station.
I had a very big, spacious room in good condition. The staff were lovely and helpful. I would definitely stay there again. The hotel was 20 mins walk from the mall and main bus terminal. You can find many local food in the mall and at the terminal at very affordable prices. I really enjoyed the options of food there.

8/10 - 좋아요

Eileen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Mike 님, Sacramento, CA, USA

Not my first choice
Easy check-in. Rooms are spacious and relatively clean. Air conditioning is a little weak but adequate. Cable TV has decent selection. On site restaurant is acceptable. Staff is friendly and knowledgeable.

10/10 - 훌륭해요

Chase 님, San Francisco

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to everything.
We had a very pleasant stay here. The rooms are nice and clean. The food is good, but a little pricey. But most importantly its walking distance to anything you could possibly want - shopping, restaurants, movie theater, 711, etc. Great place for a base of operations.

8/10 - 좋아요

Tony 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location of the hotel.
Friendly staff, centrally located. Clean and comfortable.