숙박 시설 정면
예약 가능 여부 확인

쿠온 컨트리 호텔 여행 후기

4 out of 5
쿠온 컨트리 호텔
Charnwood House, Leicester Road, Quorn, Loughborough, England

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 411개 이용 후기 중 111개" "
평점 8 - 좋아요. 411개 이용 후기 중 143개" "
평점 6 - 괜찮아요. 411개 이용 후기 중 74개" "
평점 4 - 별로예요. 411개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 411개 이용 후기 중 30개" "

7.8/10

청결 상태

7.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

2/10 - 너무 별로예요

Justine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awful dirty
2024년 4월에 1박 숙박함

4/10 - 별로예요

Richard

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was cold...space heater didn't work. Limited towels.No restaurant operating when we were there.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Paul

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
2024년 4월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 4월 16일
Dear Paul,Thank you for taking the time to share your review with us.Kind Regards,Reception TeamThe Quorn Country Hotel

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Noisy traffic, had to ring for staff at the desk.
2024년 4월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 4월 16일
Dear Elizabeth,Thank you for sharing your review with us.We would like to apologize about the noisy traffic.Kind Regards,Reception TeamThe Quorn Country Hotel

6/10 - 괜찮아요

Nick

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A couple of nights midweek while on business. A bit old-fashioned but quiet, everything I needed.
2024년 3월에 2박 숙박함
답변 제공: Reception Team 님, 2024년 4월 16일
Dear Nick,Thank you for taking the time to share your review with us.Kind Regards,Reception TeamThe Quorn Country Hotel

2/10 - 너무 별로예요

Marcus

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really poor experience. The hotel is tired, tatty and musty. The staff are any combination of incompetent, unmotivated and under resourced Breakfast was a joke, 30 minutes we waited to put an order in, nothing. One member of staff tryimg to cover 30 people across multiple rooms. Had to leave and find a McDonald's in the end. Avoid like the plague, much better places to stay locally.
2024년 3월에 1박 숙박함
답변 제공: Reception Team 님, 2024년 4월 16일
Dear Marcus,Thank you for taking the time to share your review with us.We are so sorry to hear about your terrible experience at our hotel, we will pass this onto the management team.Kind Regards,Reception TeamThe Quorn Country Hotel

4/10 - 별로예요

Darren

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
we arrived late and were not really impressed with the Hotel in general, our room was dirty i.e. dead bugs on window sill crisps on floor carpets heavily stained beds were uncomfortable just really poor. I complained the following morning, you can't blame staff as it's not their hotel so it's up to upper management / owners to really take a hard look at this and make changes drastic changes sooner than later. Anyway Michelle the on duty manager was very helpful and understanding and offered us two new rooms as there were me my wife and our son staying. The rooms were far better than our first but again cleanliness was poor (bedding okay and towels) In my opinion it's just being run on a shoestring and understaffed.
2024년 3월에 3박 숙박함
답변 제공: shaun rollinson 님, 2024년 3월 26일
DarrenThank you for your review and emailWe shall be looking into the housekeeping standards, and brief the team accordingly to take more care and attention , and also highlight any issues whilst cleaning that need addressing.Kind RegardsShaun RollinsonCluster General Manager

10/10 - 훌륭해요

Carys

단체 여행
좋아요: 숙박 시설 상태 및 시설
Very thoughtful staff and great pool facilities and additional spa. The room was spacious and modern. Great location for a walking get away!
2024년 3월에 3박 숙박함
답변 제공: Shaun Rollinson 님, 2024년 3월 18일
CarysThank you for your review. Having been recently inspected by the AA, and achieving a three star grading, we will look at all the areas that are needed to improve the hotel, and enhance the guest experience. I am pleased that you enjoyed your stay with us.I do hope that you will use us again when you are next in the area.Kind RegardsShaun RollinsonCluster General Manager

10/10 - 훌륭해요

Callum

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place to stay, great night sleep, very friendly staff. Looking forward to staying there again!
2024년 3월에 1박 숙박함
답변 제공: Shaun Rollinson 님, 2024년 3월 18일
CallumThank you for your review. Having been recently inspected by the AA, and achieving a three star grading, we will look at all the areas that are needed to improve the hotel, and enhance the guest experience. I am pleased that you enjoyed your stay with us.I do hope that you will use us again when you are next in the area.Kind RegardsShaun RollinsonCluster General Manager

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff could not do enough for you. Although tired looking in some parts, this hotel had everything for a pleasant stay. Had a great night's sleep, the room was lovely and warm and th
2024년 2월에 1박 숙박함
답변 제공: Shaun Rollinson 님, 2024년 3월 18일
KarenThank you for your review. Having been recently inspected by the AA, and achieving a three star grading, we will look at all the areas that are needed to improve the hotel, and enhance the guest experience. I am pleased that you enjoyed your stay with us.I do hope that you will use us again when you are next in the area.Kind RegardsShaun RollinsonCluster General Manager

8/10 - 좋아요

Rebecca

출장 여행
좋아요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Shaun Rollinson 님, 2024년 3월 18일
RebeccaThank you for your review. Having been recently inspected by the AA, and achieving a three star grading, we will look at all the areas that are needed to improve the hotel, and enhance the guest experience. I am pleased that you enjoyed your stay with us.I do hope that you will use us again when you are next in the area.Kind RegardsShaun RollinsonCluster General Manager

2/10 - 너무 별로예요

Ritchie

2024년 1월에 1박 숙박함
답변 제공: Shaun Rollinson 님, 2024년 3월 18일
Ritchieapologies that we did not meet with your expectations whilst you stayed with us.I do hope that next time you are in the area you might allow us to try to redeem ourselves.Kind RegardsShaun RollinsonCluster General Manager

4/10 - 별로예요

Oliver

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Cold first night left bad impression
Generally the hotel was ok but my first night I arrived late and was placed in a room with no heating on a cold night. The air con was not working and they had placed a small oil heater in the room but it seemed to switch off after 15mins. I had a very cold and restless night. When I raised it the next morning they dealt with it well and I was moved to a much better room.
2024년 1월에 2박 숙박함

8/10 - 좋아요

martin

출장 여행
좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Claire

2024년 1월에 1박 숙박함
답변 제공: Shaun Rollinson 님, 2024년 3월 18일
ClaireThank you for your review. Having been recently inspected by the AA, and achieving a three star grading, we will look at all the areas that are needed to improve the hotel, and enhance the guest experience. I am pleased that you enjoyed most of your stay with us.I do hope that you will use us again when you are next in the area.Kind RegardsShaun RollinsonCluster General Manager

10/10 - 훌륭해요

Martin

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 6박 숙박함

6/10 - 괜찮아요

Teresa

가족 여행
좋아요: 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exactly what we needed
Great hotel for what we needed which was a local wedding. Staff very friendly and accommodating.
2023년 12월에 1박 숙박함

8/10 - 좋아요

tracy

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Amazing location in lovely village. lovely old building. room quirky but cosy, breakfast very good. staff were just lovely The lower mark was for the cobwebs everywhere.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Y

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Yan

출장 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
First time at this hotel. Room and bathroom good. Good location. Plenty car parking. Food very average. Poor service and grumpy or moody staff. Its all in the detail.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Karl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel
Great Hotel in a great location with lovely garden.
2023년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is tired and in need of major upkeep. Breakfast was well below average. Ok for a place to sleep for a night but would not recommend for any length of time
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place to stay. Room was large and comfortable. Plenty of car parking space. Could do with an electric car charge point.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Nick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was great, perfect poached egg. Friendly and helpful staff. Linen is very clean and crisp. A few cobwebs near wardrobe and the odd mark on carpet but overall very satisfied. Thank you
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
hotel had been excellent when we previously visited prior to covid. However maintenence was sadly lacking. we booked an upgrade following email from hotel only to find no heating or hot water in exec double rooms. moved to older part of hotel which although had heating was not as nice as newer parts of hotel. Probelm getting suitable plug for bath. Staff very helpful but hamstrung by poor maintenence. considering what we paid we wouldnt stay there again.
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Stephen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I'd say, pretty average.
The room was OK. My only real complaint was that the heating didn't work in my room. In my friends room they complained that it was too hot. Obviously their heating worked. It all looked like it needed a facelift.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Anthony

2023년 11월에 1박 숙박함

8/10 - 좋아요

A J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quorn country Hotel
Friendly helpfull staff,meals hot quick service,bar staff friendly and helpfull,Room Spaceous and all requirements available.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Katey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Elzbieta

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

IAN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A pleasant place to stay with all the facilities of Quorn a short walk away.

4/10 - 별로예요

Duncan

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Christopher

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and clean with friemdly, helpful staff
Clean, modern large double room with kingsized bed which was so comfortable. Only issue was shower curtain needed replacing as there was some mould which had been cleaned but didn't look nice especially when the rest of the bathroom and bedroom were so lovely!
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Grahame

2023년 10월에 3박 숙박함

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Nice clean room easy check in, rooms a bit dated could do with USB sockets. Bathroom catered and a bit dirty.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Jhansi

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Chris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent personal service from all staff. Complete gluten free options for dinner. Garden nice but needs the lanterns need some love.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

J

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Friday night stay
Lovely hotel and really friendly staff.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Simon

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Very short staffed on this particular day, waited over an hour for a cooked breakfast which really isn’t good enough. Don’t set your expectations too high and you’ll think it’s fine.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Gop

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Was almost out off by recent reviews but glad I booked. Lovely setting, spacious and comfortable. Great service and breakfast was very good
2023년 9월에 1박 숙박함

4/10 - 별로예요

Damian

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

4/10 - 별로예요

Paul

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not the best Hotel for the money
Not the best stay, interior very tired room not great and smelly. Shower curtain covered in mould. Facilities very poor and staff seemed fed up and not very engaging. Unfortunately will not be returning and wouldn’t recommend
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Nigel

2023년 9월에 1박 숙박함

4/10 - 별로예요

Sarah

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Found lots of issues. No air con in room as was advertised. Missing kettle in room.hot water ar breakfast was cold. Not impressed
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quorn overnight
Most delightful stay, clean spacious and comfortable. Friendly check in. Didn’t eat here so can’t comment on service and food served.Lovely quiet location with great grounds next to river.
2023년 9월에 1박 숙박함