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퀄리티 인 & 스위트 레넥사 캔자스 시티 여행 후기

2.5 out of 5
퀄리티 인 & 스위트 레넥사 캔자스 시티
12601 W 96th Ter, Lenexa, KS

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 506개 이용 후기 중 131개" "
평점 8 - 좋아요. 506개 이용 후기 중 179개" "
평점 6 - 괜찮아요. 506개 이용 후기 중 103개" "
평점 4 - 별로예요. 506개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 506개 이용 후기 중 28개" "

7.6/10

청결 상태

8.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

Lexi

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite a rough area in my opinion.(homeless area, i arrived after dark) The room smelt of vinegar upon arrival. Bed was nice, plenty of pillows but the dumpster was so close I was woke up before the sun to the trash being collected by the city truck.(loud) Overall average hotel, breakfast was okay but the bottoms of my biscuits were burned.(had biscuits and gravy). I do appreciate that the staff was pleasant and hotel was clean.
2024년 5월에 1박 숙박함
답변 제공: jp 님, 2024년 5월 22일
Thank you for your time to share your experience with us . Sorry for any inconviences during your stay .

6/10 - 괜찮아요

Roman

연인과의 여행, 출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very bad smell In hallway and very poor quality of breakfast
2024년 4월에 1박 숙박함
답변 제공: jp 님, 2024년 5월 22일
Sorry that we did not meet your expetations.

10/10 - 훌륭해요

Denina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My son and I checked in pretty late for an appointment that we had the next morning. The lady at the desk was so sweet and kind when we checked in and even had a sense of humor which I like! My husband and I have owned a pest control company for over 20 years and the first thing I do when I go to any hotel is look for bedbugs. And there was absolutely nothing to be found but a very clean bed and perfectly white crisp sheets. The hotel was extremely clean and the beds were comfortable, and, I honestly honestly couldn’t find one thing wrong with the place! I would definitely stay there again. If I could rate more than five stars I would.
2024년 5월에 1박 숙박함
답변 제공: jp 님, 2024년 5월 22일
Thank you very much .

10/10 - 훌륭해요

Steven

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lobby is clean and the parking was easy. It was a little difficult to find the hotel.
2024년 4월에 1박 숙박함
답변 제공: jp 님, 2024년 5월 22일
Thanks a lot .

6/10 - 괜찮아요

tia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Way to loud in the lobby too many guests just standing around. I could barely hear the guy at the front desk. Trash and part of a necklace was found in 1 of our beds.
2024년 4월에 1박 숙박함
답변 제공: jp 님, 2024년 4월 15일
Thank you for your time to share your experience with us.

8/10 - 좋아요

Crystal

2024년 3월에 2박 숙박함
답변 제공: jp 님, 2024년 4월 27일
We thank you for your business .

4/10 - 별로예요

ashley

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not a good hotel at all. Customer service was good so that helped but the rest of the hotel was garbage. It was falling apart. Workout room treadmill couldn’t be used it as messed up and the electronic panel on the electrical kept fallling off. The bath had a bunch of hair in it. There was a strip where carpet met tile between bathroom and room that was missing and we kept cutting our toes on staples. It was overall not very clean, needing things fixed, and gross to stay in.
2024년 3월에 1박 숙박함
답변 제공: jp 님, 2024년 4월 15일
Sorry that we did not meet your expetations.

10/10 - 훌륭해요

Darla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nicest hotel we've stayed at so far when we come to visit family!
2024년 3월에 3박 숙박함
답변 제공: jp 님, 2024년 4월 15일
Thanks.

2/10 - 너무 별로예요

Phillip

연인과의 여행
별로예요: 직원 및 서비스
They told me that if I didn't pay 90.00 by 4 o'clock Thursday the 15th that the room would not be booked. So Saturday the 17th we booked at another hotel. Monday when we were home I noticed a change of 89.00 to my bank account from Quality Inn Lenexa. I called them and asked why I was charged for the room and they told me because I hadn't called and cancelled the room I was still charged the booking fee. The desk clerk told me to call back Tuesday the 20th before 9qm and talk to the manager. I called at 8 am and the manager said he was on the phone and would call me back ASAP. I called again at 9 am and the clerk said the manager was still on the phone and that he would call me back as soon as he could. The manager never called.
2024년 2월에 2박 숙박함
답변 제공: jp 님, 2024년 4월 15일
Thank you and sorry for any inconviences.

10/10 - 훌륭해요

Josue J

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms smells so clean.
2024년 1월에 4박 숙박함
답변 제공: jp 님, 2024년 4월 15일
Thanks.

8/10 - 좋아요

Reuben 님, Republic

Came up for the Super Bowl parade. Hotel was what you would want at this price-clean room, clean building. Bed could have been softer, but that’s a matter of preference. Staff was friendly and check-in was easy. Breakfast was decent, too.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We enjoyed our stay for 2 nights for a volleyball tournament it was clean and comfortable
2024년 2월에 2박 숙박함

4/10 - 별로예요

Todd 님, Jeff City

가족 여행
The towels are very old. Bedding was not changed for a multi-night stay. Worst gravy I've ever seen at a hot breakfast and breakfast was broken down immediately leaving some guests without. The hot tub water was greenish and needed a change. Finally, the hotel was not very busy and the front desk put guests in adjacent rooms when they could have spread them out to lessen noise and disruption.
2024년 2월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not the Best
We had gnats in our bathroom sink and bugs crawling on our mini fridge. There was no heat on when we checked into our room, so it was freezing.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Vincent

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff great facilities. No salt was laid and most of the parking lot wasn't plowed I got stuck for a second.
2024년 1월에 1박 숙박함

8/10 - 좋아요

William

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Imunique

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Tonja

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alex was working the front desk. He made sure he had every single thing we needed before we even asked. You have one WONDERFUL employee. He even remembered my name from last March. I cant wait to bring my boys back for spring break. This is now our go to hotel in KC. Thank You for a great NYE pretrip!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

christina and Jesus

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No Quality in Quality Inn
We checked in the place had a bad smell. We got to our room and found what appeared to be a dry blood stain on the pillow the door would not close. Then we found a sippy cup with rotten milk in it. So I went to the front desk and asked for a refund. He stated since I booked with a third party that I had to go through hotel.com to get my refund. I got ahold of hotel.com and Quality Inn lied to hotel.com and said they offered me another room and I denied. That never happend and Quality Inn refused to refund me. Stay here if you don't value your safety or health. You may end up with bed bugs just saying.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Anna

가족 여행
2023년 12월에 1박 숙박함

8/10 - 좋아요

Seth

가족 여행
About what you would expect for the price. Staff was nice.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Mike

2023년 12월에 1박 숙박함

8/10 - 좋아요

Amanda

2023년 11월에 2박 숙박함

8/10 - 좋아요

Javier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

4/10 - 별로예요

koudjo

별로예요: 청결 상태
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Evelyn

2023년 11월에 2박 숙박함

8/10 - 좋아요

David

2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Marietta

좋아요: 청결 상태, 직원 및 서비스
Sheets were not very clean. Found blood on one of the pillows.
2023년 11월에 2박 숙박함

8/10 - 좋아요

Jerry

연인과의 여행
좋아요: 직원 및 서비스
Check-in was easy. Did not like the pillows.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Luis m

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel limpio, muy tranquilo, fácil acceso
2023년 10월에 1박 숙박함

4/10 - 별로예요

Frances

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: jp 님, 2023년 10월 23일
Thanks a lot

10/10 - 훌륭해요

Joshua

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super friendly staff. Check in was a breeze. For the price, the hotel is a bit dated, this is a great hotel. Plus its close to plenty of dining and shopping.
2023년 10월에 1박 숙박함
답변 제공: jp 님, 2023년 10월 23일
We thank you for your time to share your experience with us. Glad that you have enjoyes it. Hope see you again very soon !

4/10 - 별로예요

Betty

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: jp 님, 2023년 10월 23일
Thanks.

6/10 - 괜찮아요

Timothy

연인과의 여행, 출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was clean and everything was fresh. Breakfast had a variety of options, but could have been better. However, the only big issue we had was the pool and hot tub. The overwhelming smell of bleach when you enter the area, it was a bleach smell not chlorine and after 10 minutes your eyes started to burn.
2023년 10월에 3박 숙박함
답변 제공: jp 님, 2023년 10월 19일
Thanks a lot

8/10 - 좋아요

Brett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had everything we needed and breakfast was ok. Glad we got to us spa/pool! Thanks! ☺️
2023년 10월에 1박 숙박함
답변 제공: jp 님, 2023년 10월 19일
Thanks a lot

10/10 - 훌륭해요

Urhines

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The roads pulling into the parking lot is pretty bad on our cars.
2023년 10월에 1박 숙박함
답변 제공: jp 님, 2023년 10월 19일
Thank you very much

8/10 - 좋아요

Suzanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스
We just stayed one night but we did appreciate the breakfast the next morning
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 10월 19일
Thanks a lot

8/10 - 좋아요

Frank

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It’s what I’d expect. Nothing great or terrible. Would be happy to stay here again
2023년 9월에 2박 숙박함
답변 제공: jp 님, 2023년 10월 19일
Thank you very much .

8/10 - 좋아요

Caleb

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not below average
Ok, there are probably worse hotels out there? Not too bad and Breakfast buffet was pretty good.
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 16일
Thank you for your time to share your experience with us.

8/10 - 좋아요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 16일
Thanks.

4/10 - 별로예요

Candice

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Everything was good until our 2 adult children came in to visit us and enjoy the hot tub for a little bit, which has never been an issue before. The desk worker told our kids that they could not visit us in the hot tub and when I went to ask why he was rude to me and said that it was common since due to it’s a liability because they are not a registered guest ! Just to go back to the hot tub afterwards and both people that was in there was not registered guest! I felt like I was being singled out after the fact and I will not be returning
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 16일
Thank you for your time to share your experience with us.

4/10 - 별로예요

Alexia

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
Smells of weed in the lobby and hallway. Pubic hair in the shower. A bit grossed out.
2023년 9월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 4일
Sorry for any inconviences

8/10 - 좋아요

Lois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alex at the front desk was amazing!!!
2023년 8월에 3박 숙박함
답변 제공: jp[ 님, 2023년 9월 4일
Thanks.

8/10 - 좋아요

Lisa 님, Hutchinson

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This location needs to clean more thoroughly. The microwave turntable had a lot of oil on it.
2023년 8월에 2박 숙박함
답변 제공: jp 님, 2023년 9월 4일
Thanks.

2/10 - 너무 별로예요

Kathy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Avoid this place at all costs, there are plenty of decent hotels on the same street. This hotel should be closed and possibly condemned. When we arrived at about 1 p.m., My husband went in to ask if we could check in early. The young man at the front desk informed him that we could but it would cost $7 per hour. So much for goodwill and customer service. The only good thing I can say about our stay is that we did not SEE any bed bugs, but I woke up with multiple itchy, red bumps on my legs so something happened. We reserved a suite, we got a room with a half-wall between a bed and a couch that was so dirty that I would not sit on it. The drawers had hair and spills in them, one lamp did not have a lightbulb, the furniture was crumbling and both of the fire extinguishers (one on the first floor and one on the second) had broken glass on their doors. A child could be cut if they touched this. There were 2 tiny bath towels in our room. One had brown stains on it and the other had large areas that were thinner than gauze--perhaps it was used to clean up bleach at some point? Whatever the cause neither towel should have been offered to guests. There were dirt smears on the wall, mold and peeling paint around the windows, and a stench in the room that made me check to see if someone left food to rot under the bed. Learn from my error and stay somewhere else.
답변 제공: jp 님, 2023년 9월 4일
Thank yopu for your time to share your experience with us. Sorry that we did not meet your expetations.

8/10 - 좋아요

Christine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Need real pillows on king bed, not half-size sofa size pillows, useless! Everything else was fine.
2023년 7월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 16일
Thanks for your feed back.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Just so so
All of the front desk staff was very kind. Unfortunately we did have some issues. Upon opening our door the first light barely came on & could see by it. The AC was not turned on so it was hot & muggy in the room. The security latch was very loose, not secure. The sink handle came off & there was no hot water to the sink. The curtain rod came off when I tried to open it. Bed was comfortable but the pillows were squished to the size of toss pillows(glad I brought my own) Breakfast was just above basic. Waffles were like Styrofoam. Eggs were not fresh, they were round, preformed circles. Our room needed paint touched up in many places. Just seemed run down. The cleaning cart had a Target basket strapped to it (like the one you carry in the store). Could have been worse, but was expecting better
2023년 7월에 2박 숙박함
답변 제공: jp 님, 2023년 9월 4일
Thanks.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was comfortable and nice. Also definitely clean.
2023년 7월에 1박 숙박함
답변 제공: jp 님, 2023년 9월 4일
Thank you for youre time to share your experience with us.

4/10 - 별로예요

Christina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Food was cold and front desk man was rude!
2023년 6월에 2박 숙박함
답변 제공: jp 님, 2023년 9월 4일
Sorry that we did not meet your expetations.

8/10 - 좋아요

Amanda 님, Windsor Heights

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just what we needed while passing through town for a night.
2023년 6월에 1박 숙박함