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레녹스 컬렉션 여행 후기

3.5 out of 5
레녹스 컬렉션
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 207개 이용 후기 중 114개" "
평점 8 - 좋아요. 207개 이용 후기 중 58개" "
평점 6 - 괜찮아요. 207개 이용 후기 중 24개" "
평점 4 - 별로예요. 207개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 207개 이용 후기 중 4개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Kaoru

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
😊
2024년 5월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 21일
Happy to see that your stay with us left you all smiles.

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely historic house, walkable to shops and restaurants.
2024년 5월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 21일
So happy to hear you enjoyed a stroll through the heart of downtown Lenox. We hope you will be able to stay with us again.

10/10 - 훌륭해요

Carolyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 21일
Thank you for taking the time to leave us a review. We hope you will be able to stay with us again soon.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant stay-reasonably priced
2024년 5월에 2박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 21일
Thank you for taking the time to leave us a review. We are pleased that you enjoyed your stay with us.

8/10 - 좋아요

Deane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was very nice. We only wished the breakfast started at 7:30.
2024년 5월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 21일
Thank you for taking the time to leave us feedback as it helps us with the guest experience. We will take the breakfast time into serious consideration because we know there are always early risers. We hope to see you again soon.

10/10 - 훌륭해요

Roger

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Delightful historic home in heart of Lenox
2024년 5월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 21일
We are pleased you enjoyed your stay with us and thank you for taking the time to leave us a review. We hope you have an opportunity to stay with us again soon.

10/10 - 훌륭해요

Amy Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 15일
Thank you for taking the time to leave us a review. We hope to see you again soon.

10/10 - 훌륭해요

susan

Nicely located to Lenox. Friendly greeting and very pleasant overreview of property. I was Upgraded to King room with no charge as hotel wasn't full. Large spacious period decor, with large soaking tub in generous barhriom. Sound travels through hallways, guest rooms and rooms above, as bedroom has areas rugs on hard wood floors. If you are a light sleeper, ask for top floor.
2024년 5월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 15일
We appreciate your feedback as it helps us with helping the guest experience. We hope that you have the opportunity to come back again.

10/10 - 훌륭해요

Doug

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The manager, Brenda, was very helpful and organized!
2024년 5월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 15일
We always love a good shoutout of one of our employees! We are pleased that Brenda was so helpful during your stay. We hope you have an opportunity to come back again.

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 15일
Thank you for taking the time to leave us a review. We hope you have the opportunity to come back again.

10/10 - 훌륭해요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Super convenient!
2024년 5월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 15일
We are pleased that you enjoyed your stay. We hope to see you again soon.

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 15일
Thank you so much for taking the time to leave us a review. We hope you have the opportunity to come back again.

8/10 - 좋아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Room was clean. Nicely renovated.
2024년 5월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 9일
We are happy to hear you enjoyed your stay and we hope that you have the opportunity to come back again.

8/10 - 좋아요

Cathryn

좋아요: 청결 상태, 직원 및 서비스
Nice renovation of an older property - still thin walls, not a lot of hot water, and minimal gym
2024년 5월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 7일
Thank you for taking the time to leave us a review. Feedback is important to us and allows us to work on the guest experience.

10/10 - 훌륭해요

Diego 님, Chicago

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 7일
We are happy to hear that you enjoyed your stay with us. Hopefully you get an opportunity to stay with us again.

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 5월 7일
Thank you for taking the time to leave us a review. We hope you have an opportunity to come back again.

10/10 - 훌륭해요

Hal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed staying at the Whitlock. There are not a lot of bells and whistles, just an elegant, traditional inn, within the village of Lenox. It's very walkable, quiet, and charming.
2024년 4월에 2박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 4월 30일
We are happy to hear that you enjoyed your stay and found the charm that the village of Lenox has to offer. We hope that you have the opportunity to return in the future.

10/10 - 훌륭해요

Anne S

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stay here often and it is lovely. We highly recommend it.
2024년 4월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 4월 30일
Thank you for being such a loyal customer at The Lenox Collection.

8/10 - 좋아요

karen

좋아요: 청결 상태, 직원 및 서비스
Great location and quaint hotel. My rooom was comfortable and I liked the bed but the hotel which is very old and adds to the allure, definitely needs some TLC particularly regarding windows and doors. I had access to a balcony which needs to be updated. Nice to have breakfast items but I would have liked some fresh fruit.
2024년 4월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 4월 30일
Thank you for taking the time to leave us feedback on your stay as it helps us with the guest experience. We are glad to hear that you found some allure in the historic properties we run that are located in The Village of Lenox.

10/10 - 훌륭해요

Arous

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All charming historical building an area. Great restaurants with an amazing service. Hotel rooms clean with great service.
2024년 4월에 4박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 4월 24일
We are thrilled to hear that you enjoyed your stay with us and your time in Lenox. We hope that you will be able to stay with us again soon.

10/10 - 훌륭해요

Marian 님, esopus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic value for the money. Courteous customer service. Great host who shared stories over breakfast. Wonderful.
2024년 4월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 4월 23일
We are happy to hear you enjoyed your stay and your staff interactions were so positive. We look forward to the next time you are able to stay with us.

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well maintained. Affordability
2024년 4월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 4월 23일
We appreciate you taking the time to leave us a review and are so happy you enjoyed your stay. We look forward to your next stay with us.

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a stunningly beautifull place. People are very friendly!
2024년 4월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 4월 16일
We are happy to hear that you enjoyed your stay and got to appreciate the beauty that The Berkshires and The Lenox Collection has to offer. We are hoping that you stay with us again.

10/10 - 훌륭해요

Alicia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved our stay! It was beautiful, cozy and would definitely do it again!
2024년 4월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 4월 11일
We are happy to hear that you enjoyed your stay with us. Thank you for taking the time to leave us a review and we look forward to you staying with us again.

6/10 - 괜찮아요

Mike

연인과의 여행
Great location, the water in the shower was near scalding(room 105). At night 8pm the front door was locked and the code didn’t open the door initially. Had to try and handful of times. There was loud slamming of doors outside our room.
2024년 3월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 4월 11일
We would like to thank you for your review and apologize for some of the issues you had during your stay. Feedback like this allows us the opportunity to improve our guest experience.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 4월 11일
Thank you for leaving a review. We appreciate your feedback and hope to see you again.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time staying at Constance. Service and atmosphere very pleasant. Continental breakfast selections very good. Room beautiful! Memorable stay.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

William 님, Alfred Station

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, well located, great staff
2024년 3월에 1박 숙박함
답변 제공: Beth Nackoul, Assistant General Manager 님, 2024년 4월 11일
Thank you for leaving a review. Your feedback is appreciated, and we hope to see you again.

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice old school feeling inn. Well maintained and walkable to downtown lenox. Check in and check out a breeze.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Anne S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful place to stay.
2023년 11월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pleasant Stay
This was a pleasant experience and the staff was very welcoming and friendly. I only found a few gripes. The bathroom was tight and the hot water took a while to arrive. I was also less than enthused by the breakfast, which was lacking relative to other locations we have stayed in Massachusetts that were less expensive. That being said, where this establishment’s worth lies is in its style and proximity to establishments nearby. Likewise, I cannot stress how welcoming and kindly the reception to the Constance was to us, as well as how quickly they saw us in ahead of check-in time. Overall, a pleasant experience on the whole.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful building, comfortable room, walk to town
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jaime

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Brianne

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Gorgeous building with cozy rooms. EXTREMELY loud at night though!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Janet

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the most precious B&B! It is perfect for our girls fall foliage road trip! The staff were so friendly and welcoming! This place runs like a well oiled machine, with the comfort of home! Could not love it more!
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Laurie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved our overnight stay here !! Absolutely beautiful property and when we come back I want we want our room back lol !! Thank you for a wonderful stay !
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Gina

2023년 10월에 1박 숙박함

8/10 - 좋아요

Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Constance is a great place to stay.
The Constance was a part of our final phase of a 900 road trip. The hotel has a rustic charm that reflects the heyday of Lenox 100 years ago. Our room was on the 3rd floor so getting upstairs tests you physical fitness. The room was era authentic and the bathroom, although small was updated. Jeff, the afternoon receptionist was very helpful in pointing out great eateries and other interesting places. The continental breakfast was convenient and Logan, the breakfast coordinator was really great.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charming, clean, quaint and perfect location
We enjoyed our stay. Charming, quaint, comfortable room, lovely staff and perfect location. Just be prepared that although this is an inn, it’s like being in an old house; and when the upstairs guest wheels their luggage around, you hear noises!
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were so pleased with our stay at The Constance. Beautiful historic Inn, loved the front porch and the beautiful grounds. Our room was perfect , we have found on our new spot to stay near tanglewood, only 1.5 miles away.

10/10 - 훌륭해요

Gerald

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Very friendly staff and a great place to stay

2/10 - 너무 별로예요

Dmitry

2023년 8월에 1박 숙박함

8/10 - 좋아요

William

2023년 8월에 1박 숙박함

8/10 - 좋아요

William 님, Newton Centre

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good central location for the Berkshires.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

sherri

연인과의 여행
Loved the great location and front porch. Continental breakfast was lacking and disappointing; halved, wrapped muffins (2), straight out of fridge. More appropriate for a chain motel than a B&B.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Norman 님, Teaneck

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We spent two days here and were delighted with the inn-like quality of this hotel. The bed was very comfortable, the bathroom was modern and well-equipped, the breakfast was ample and the porch was comfortable and pleasant. The staff were gracious and helpful, although the young lady who checked us in could use a little training in welcoming guests - she wasn't curt, just officious. The location could not have been more central ( a walk to Tanglewood is only 1.3 miles). One suggestion is that the rooms seem to be painted in what the designers must have thought were muted colors but the green of the rooms comes off as unattractive bilious-army-barracks. Bottom line: we would stay here again.
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Ella

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet comfortable friendly- very convenient for all the area has to offer.
2023년 7월에 1박 숙박함