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팔라세트 샤파리스 드'일 헤이 바이 언록 호텔스 여행 후기

5 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 190개 이용 후기 중 156개" "
평점 8 - 좋아요. 190개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 190개 이용 후기 중 7개" "
평점 4 - 별로예요. 190개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 190개 이용 후기 중 5개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Charming, loved it ,close to Clube De Fado
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

natalie

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is not like any hotel I have ever stayed at. This was more like going home and visiting family. Tiago and Chevier (probably spelled wrong) went out of their way to take care of us. We traveled far and were exhausted when we arrived before 10am. They quickly offered us breakfast while we waited for our room to be cleaned. They granted us entry to the room quickly. This is an older large home converted to a hotel with rooms. We stayed on the 3rd floor in the front facing suite. It was comfortable and had every amenity possible. I would stay here again and again. The breakfast was amazing and fresh juice and pastries can’t be beat. Breakfast on the terrace was like being in a movie. I chose the ride from the airport to the hotel by the driver service that they offered as I have read other drivers have had trouble finding it. It was a great experience all the way around.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Vicky

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A stunning unusual historic quirky masterpiece of a hotel. The service provided by the staff was uncommon and outstanding, never had such concerned and helpful staff in a hotel. The included breakfast was phenomenal. Really the best that Lisbon has to offer. the Alfama neighborhood is the perfect location. But be prepared for a walking and climbing and walking and climbing, and walking and climbing.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Omer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay i Chafariz d'el rei. Stylish room, amazing breakfast, friendly and very helpful service.
2023년 11월에 4박 숙박함
답변 제공: Xavier Almeida 님, 2023년 11월 10일
Dear Mr. Omer,We thank you for choosing to stay with us at the Palacete.We are happy to hear you've enjoyed your stay with us.Best regards,

10/10 - 훌륭해요

joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is exquisite. It is right along the water in Afalma, and extremely walkable. Rodrigo and Tiago are warm and welcoming hosts. Definitely recommend for travelers to Lisboa.
2023년 11월에 1박 숙박함
답변 제공: Xavier Almeida 님, 2023년 11월 10일
Dear Mr. Joseph,The team at the Palacete are glad to know they've been able provide such a good experience.We look forward to your next visit.Best regards,

10/10 - 훌륭해요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really unique property. 6 rooms furnished in the old world style. Staff is amazing and will do pretty much anything to be helpful. You’re told to treat the place like your home and it felt like it was!
2023년 9월에 2박 숙박함
답변 제공: Xavier Almeida 님, 2023년 11월 10일
Dear Mr. Jeffrey,We appreciate your kind words and are glad you've enjoyed your stay.We look forward to your next visit.Best regards,

4/10 - 별로예요

Kenneth

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing, expensive
Deceptive advertising and not worth the money. While the building is eclectic and curious in its own way, it is not “luxurious”, “exclusive” or “refined”. To get there from our Uber we had to walk through a filthy entrance, strewn with trash and fragrant of urine. I booked one of the more elegant seeming rooms on their website, with hardwood floors and grand windows, but they placed us in a dank attic room three flights up (with to no elevator) with carpet, little light, old unattractive furniture, and no historical detail. They eventually offered to move us, but at this point it was too late in evening to pack up and relocate. The staff are kind and the location in Alfama is convenient, but this is a two star experience with four star prices.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Fredrik

2023년 8월에 1박 숙박함
답변 제공: Xavier Almeida 님, 2023년 9월 14일
Dear MR. Fredrik,Thank you for taking the time to leave a review.We look forward to your next visit.Kind regards,

10/10 - 훌륭해요

King Fai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent accommodation and housekeeper service. Would be really happy if stay there again
2023년 7월에 4박 숙박함
답변 제공: Xavier Almeida 님, 2023년 9월 14일
Dear Mr. King Fai,Thank you for your kind words, we always do our best to make our guests feel at home.Best regards,

10/10 - 훌륭해요

Rajeev 님, Wildwood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is a historic building, so it’s very special. The views are unbeatable, the staff is exceptionally accommodating and friendly. The breakfast was great and we enjoyed our stay. There is one downside, which is it is a bit hard to find and not all the taxi drivers know the location and how to get to the entrance. Once you know, it is a great find.
2023년 7월에 2박 숙박함
답변 제공: Palacete Chafariz D'El Rei 님, 2023년 8월 2일
Dear Rajeev,Thank you for your kind words about our Hotel. It is our main goal to keep the good service to reach always your expectations about us. It will be a pleasure to welcome you again in your next stay in Lisbon. Best Regards,Tiago Mateus.

10/10 - 훌륭해요

Angela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is an amazing property! You absolutely feel like a princess staying here and the Breakfast Service - Amazing. Staff were all so lovely and accommodating. Staying here is a real treat
2023년 6월에 1박 숙박함
답변 제공: Palacete Chafariz D'El Rei 님, 2023년 8월 2일
Dear Mrs. Angela,Thank you very much for taking time to share your feedback about your stay in our Hotel. It was a truly pleasure to welcome you in our beautiful city! We hope that we may have the opportunity to welcome you next time in Lisbon. Sincerely,Tiago Mateus.

10/10 - 훌륭해요

Alexis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gorgeous historical building with fun features. Customer service was excellent. We had to leave for flight before breakfast time and they packed us a lovely box of goodies to take with us.
2023년 6월에 1박 숙박함
답변 제공: Palacete Chafariz D'El Rei 님, 2023년 6월 19일
Dear Guest, Thank you for your comment that deserved our best attention. We continuously strive to meet your needs and expectations, therefore your feedback is very important to us. We appreciate the time you took to share your concerns.

10/10 - 훌륭해요

Nancy

단체 여행, 가족 여행
Absolutely beautiful! Great area for drinks and dining. All of the staff were excellent. On night the host walked us to a local restaurant to make sure we got there safely. Just a wonderful experience. Our first time in Lisbon and we will be back.
2023년 5월에 3박 숙박함
답변 제공: Palacete Chafariz D'El Rei 님, 2023년 6월 19일
Dear Guest, Thank you for your comment that deserved our best attention. We continuously strive to meet your needs and expectations, therefore your feedback is very important to us. We appreciate the time you took to share your concerns.

10/10 - 훌륭해요

Katherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Xavier Almeida 님, 2023년 4월 26일
Dear Mrs. Katherine,Thank you for stay at the Palacete.We hope to welcome you again in the near future.Best regards

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 3박 숙박함
답변 제공: Xavier Almeida 님, 2023년 4월 26일
Dear Mrs. Emma,Thank you for stay at the Palacete.We hope to welcome you again in the near future.Best regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
It was absolutely wonderful. The building is gorgeous and the location could not be better. Amazing breakfast and lovely staff. Tea on the veranda was a delight. I would live there forever if I could.
2023년 3월에 5박 숙박함
답변 제공: Xavier Almeida 님, 2023년 4월 26일
Dear guest,Thank you for your kind words. We always strive to make our guests feel at home.Best regards

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is truly exceptional, in an early twentieth century palace with only six full suites (the luxury one on top with steps up to a 360-degree city view). It is on the river, in a fun neighborhood just north of the old city center, but itself quite historic with tile-fronted houses. The hotel/castle’s interior detail work and stain-glass windows are phenomenal. The service the most outstanding of all, and a delicious full breakfast, home-made and hot, served in any location desired. The entire large first floor is available for guests’ use, and the drawing room has an original very old globe to enjoy, as merely an example of all that has been saved as decor; the same for the original chandeliers. Do not miss this, if possible. Delightful, very special, far from the realm of even the most upscale hotels.
2023년 3월에 1박 숙박함
답변 제공: Xavier Almeida 님, 2023년 4월 26일
Dear Mrs. Jennifer,We are glad to know you've enjoyed your stay at the Palacete.We hope you will visit us whenever you wish to return to Lisbon.Best regards,

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extremely welcoming and helpful. They were very accommodating to our needs and always available.
2023년 3월에 3박 숙박함
답변 제공: Xavier Almeida 님, 2023년 4월 26일
Dear Mrs. Stephanie,We are happy to know we've been able to make you feel welcome. We always do our best to make the Palacete feel like home away from home.Best regards,

10/10 - 훌륭해요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptional service, beautiful room, great location
2023년 2월에 6박 숙박함
답변 제공: Xavier Almeida 님, 2023년 6월 19일
Dear Guest, Thank you for your comment that deserved our best attention. We continuously strive to meet your needs and expectations, therefore your feedback is very important to us. We appreciate the time you took to share your concerns.

10/10 - 훌륭해요

Sergio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente estadia! Pessoal acolhedor e prestativo! Quarto com vista maravilhosa!
2023년 1월에 3박 숙박함

10/10 - 훌륭해요

Connie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional Hotel
It was the most pleasant of experiences from the time we were greeted at the front door until we left late the next morning having enjoyed just the perfect breakfast to send us on our way! The kindness extended to us was exceptional and the accommodations were more than satisfying
2022년 12월에 1박 숙박함
답변 제공: Palacete Chafariz D'El Rei 님, 2022년 12월 12일
Dear Ms. Connie,Thank you for your compliments!It was an unforgettable moment and we will remember you!Wish you all the best,Palacete Chafariz D'El Rei

2/10 - 너무 별로예요

Eran

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not stay in this hotel! We booked a room for three days. I soon as we checked in, we noticed a bad smell in our room. After 30 minutes we advised the manager the smell was so bad we could not stay there. The manager agreed there was a smell in the room, but said the refund was up to the top management. We left the hotel only to learn later that the hotel has a no refund policy and refused to give us any refund! In addition, the hotel looks nothing like the pictures. It is old and rundown like a grandma house.
답변 제공: Xavier Almeida 님, 2022년 12월 7일
Dear Mr. Eran,Thank you for taking the time to share your brief experience at the hotel. We are very sad to read that unfortunately we did not meet your expectations but please allow us correct your statement : we did refund a partial amount of your stay. If you did not receive the refund, kindly contact us directly.Thank you.Kind regards,Xavier Almeida - General Manager AssistantPalacete Chafariz D'El Rei

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Beautiful property that is a bed and breakfast. Could be great if they altered what was served for breakfast. 5 days and the same thing served each day. They should also set out a bar or wine and beer and some snacks each afternoon. Asked for breakfast the night before at 7:20 one morning and had to leave for a tour without eating because it was not ready. While we enjoyed our stay, it is certainly not at the 5 star level. With a little staff training, menu adjustments and some additional amenities they could get close.
답변 제공: Palacete Chafariz D'El Rei 님, 2022년 12월 12일
Dear Mr. Michael,We appreciate that you have taken your own time to share your exprience!We acknowledge your thoughts and feelings. Your points will certainly help us grow and improve each year!Sincerely,Palacete Chafariz D'El Rei

10/10 - 훌륭해요

ARNAUD

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un secret qui se partage entre initiés
Cet endroit est unique, hors du monde, magique. Mais je n'en dirai pas plus, il faut le voir pour le croire.
2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Victoria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent in every way. I couldn’t have asked for more.
답변 제공: Palacete Chafariz D'El Rei 님, 2022년 12월 12일
Dear Ms. Victoria,No words to describe your review and commentary.We feel honored!Wish you all the best,Palacete Chafariz D'El Rei

10/10 - 훌륭해요

Pekka

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: Palacete Chafariz D'El Rei 님, 2022년 12월 12일
Dear Ms. Pekka,Thank you for sharing your experience!Kind regards,Palacete Chafariz D'El Rei

10/10 - 훌륭해요

Susan 님, Indianapolis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff, Xavier, Tiago, Bruno and Danilo went out of there way to provide a wonderful experience from our arrival to our departure from carrying our luggage up the stairs, making reservations, and securing taxis. Breakfast was excellent every morning, and we were provided a boxed breakfast with cappuccinos the morning we traveled to Sintra. The tower room was lovely with an amazing two level balcony. The area around the hotel, Alfama, was so charming and authentic. It was the perfect beginning to our vacation.
2022년 9월에 4박 숙박함
답변 제공: Xavier Almeida 님, 2022년 10월 18일
Dear Susan,The Palacete's staff all apreciate your kind words.We always do our best to make you feel as if you were at home.Until your next visit.Best regards, Xavier

10/10 - 훌륭해요

R Jobe

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is truly beautiful! A wonderful experience. Had a different staff person each day but they were all helpful and friendly.
2022년 9월에 1박 숙박함
답변 제공: Xavier Almeida 님, 2022년 10월 18일
Thank you for your kind words, we always do our best to make our guests feel welcomed.Best regards

10/10 - 훌륭해요

Jocelyn 님, Birmingham

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very unique property with a wonderful, helpful staff. Easy to get to and from and in a walkable part of the city. Have stayed here before and will stay here again!
2022년 9월에 1박 숙박함
답변 제공: Xavier Almeida 님, 2022년 10월 18일
Thank you for your kind words, we will always look forward to welcoming you.Until next time

10/10 - 훌륭해요

Jocelyn 님, Birmingham

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the third time I have stayed here and will stay again as well as recommend to friends! Great location and beautiful facility!
2022년 9월에 1박 숙박함
답변 제공: Xavier Almeida 님, 2022년 10월 18일
Dear Mrs. Jocelyn,It is very good to hear we leave such a good impression, and that you keep coming back.Kind regards

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: Xavier Almeida 님, 2022년 10월 18일
Dear Mrs. Ann,Thank you for staying at the Palacete, we are happy to hear you've enjoyed your time with us.Best regards

10/10 - 훌륭해요

Nina

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Gregory

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This boutique hotel, which was a house previously, felt like a home to us. The decor was according to the period and was so unique. Our suite was very large and comfortable with several windows and doors that opened up to the streets of Alfama. The location was perfect. Out our door the street was closed to cars and was lined with restaurants that played Fado music. The best part was the staff! They made us feel special. The breakfast was stellar. We would definitely stay again.
2022년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful building, wonderful service.
Beautiful building with beyond wonderful service. Truly worth every penny, get the suite with the patio if you can. They brought the scrumptious breakfast to our room at no charge, we never wanted to leave. The only inconvenience is finding the place once you arrive at the address!
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

G Steinar 님, Seltjarnarnes

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is not 5 star, 2 star at most, you need to walk through a dark alley with overflowing dumpsters, then you need to walk 20 dirty steps, there is a door in a dark allay with a doorbelll, i usually stay at 5 star properties, this was not one of them by any stretch of the imagination, false advertising, both expedia and the “ hotel” refused refund.
2022년 6월에 1박 숙박함
답변 제공: Xavier Almeida 님, 2022년 7월 3일
Dear Mr. Steinar, Thank you for taking the time to share your experience regarding your recent booking. We are sad to see that we did not match your expectations and understand your motives. Unfortunately, the streets and alleys of Lisbon sometimes are not as cleaned as we wanted. We keep very high standards of cleaning inside the whole house but, sadly, we cannot do much regarding the outside of the property or the dumpsters. Regarding the refund, our hotel only has six rooms in total which does not allow us to be very flexible. Kind regards

8/10 - 좋아요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved - the hotel with its huge, beautifully appointed rooms, breakfast on the balcony, freshly squeezed orange juice, separate shower, convenient locale, and the attention to every detail by the head of staff. Hated all the stairs, outside and inside the hotel, but I'm old, and the very solid mattress on my bed.
2022년 6월에 3박 숙박함
답변 제공: Xavier Almeida 님, 2022년 6월 26일
Dear Dianne, Thank you for your kind words about our Hotel. It is our main goal to keep a good service to always reach your expectations. It will be a pleasure to welcome you again in your next stay in Lisbon. Kind regards.

10/10 - 훌륭해요

Elisa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great!
2022년 6월에 2박 숙박함
답변 제공: Xavier Almeida 님, 2022년 6월 26일
Dear Elisa, Thank you very much for your positive review. We look forward to welcoming you should you return to Lisbon. Best regards

10/10 - 훌륭해요

RICCARDO

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel meraviglioso , servizio impeccabile e personale fantastico e molto disponibile . Complimenti
2022년 6월에 4박 숙박함
답변 제공: Xavier Almeida 님, 2022년 6월 26일
Dear Riccardo, Thank you so much for your kind words. We strive to do our best so that our guests feel like they were at home. We look forward to welcoming you in the future! Best regards

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel has been wonderfully restored to its original splendor. Very clean, comfortable and welcoming. The suites are spacious and tastefully decorated. The included continental breakfast is delicious. The staff are attentive and gracious and very hard working. What more can I say? Except we WILL be back!
2022년 5월에 3박 숙박함
답변 제공: Xavier Almeida 님, 2022년 6월 26일
Dear Margaret, Thank you for your kind words. It will be a pleasure to welcome you again in your next stay in Lisbon. Best Regards

8/10 - 좋아요

Yu 님, thousand oaks

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stuffs are very nice and helpful. If they can give more instructions for how to find the hotel, their guests can avoid walking around to find hotel with their Luggage.
2022년 5월에 2박 숙박함
답변 제공: Xavier Almeida 님, 2022년 6월 26일
Dear Yu, Thank you for your kind words. It will be a pleasure to welcome you again in your next stay in Lisbon. Best Regards

10/10 - 훌륭해요

Eleanor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 2박 숙박함

10/10 - 훌륭해요

Maria Ariane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice staff- big shout out to Xavier, who was an amazing host. We loved the total different style of this amazing boutique hotel. The location was beautiful! Thanks to everyone at the Palacete❤️for their hospitality.
2022년 4월에 3박 숙박함
답변 제공: Xavier Almeida 님, 2022년 6월 9일
Dear Mrs. Maria, thank you for sharing your experience at the Palacete, it is a pleasure to receive your positive feedback. We look forward to welcome you again in the future. Sincerely, Xavier

10/10 - 훌륭해요

Henry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is characterful and atmospheric early 20th century house. Our rooms were very comfortable. The staff were very welcoming and really made our stay special.
2022년 3월에 3박 숙박함
답변 제공: Xavier Almeida 님, 2022년 4월 12일
Dear Mr. Henry, Thank you very much for taking time to share your feedback about your stay in our Hotel. It was a truly pleasure to welcome you in our beautiful city! Please be informed that your opinion is really important for us and we will take it under maximum consideration. We do hope that we may have one more opportunity to welcome you next time in Lisbon. Sincerely, Xavier Almeida

10/10 - 훌륭해요

Marta 님, west hollywood

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The most amazing place to stay on Lisboa!!
2022년 3월에 5박 숙박함
답변 제공: Xavier Almeida 님, 2022년 4월 12일
Dear Ms. Marta, Thank you for your kind words about our Hotel. It is our main goal to keep the good service to reach always your expectations about us. It will be a pleasure to welcome you again in your next stay in Lisbon. Warm regards, Xavier Almeida

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
Beautiful hotel attentive staff.
2022년 3월에 3박 숙박함
답변 제공: Xavier Almeida 님, 2022년 4월 12일
Dear Mr. Mark, Thank you for sharing your experience at Palacete Chafariz D'El Rei, it is a pleasure to receive your positive feedback. We look forward to welcome you again in the future. Sincerely, Xavier Almeida

10/10 - 훌륭해요

Tara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wow!
Absolutely fantastic!
2022년 3월에 1박 숙박함
답변 제공: Xavier Almeida 님, 2022년 4월 12일
Dear Ms. Tara, Thank you very much for taking the time to share your experience at Palacete Chafariz D'El Rei. Your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Xavier Almeida

10/10 - 훌륭해요

Tiago

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay!!!!! Get yourself a Palace!!!!
Amazing hotel, design, service, the breakfast is to die for, can be served in the room. Location is perfect for night walks around the city center!
2022년 2월에 3박 숙박함
답변 제공: Xavier Almeida 님, 2022년 3월 6일
Dear Mr. Tiago, We appreciate your comments regarding your stay at Palacete Chafariz D'El Rei. The hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to welcoming you in the future. Sincerely, Xavier Almeida

10/10 - 훌륭해요

Catherine Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful palace turned small hotel!!
Beautiful palace turned small hotel! Loved the location in Alfalma near the River, and also very close to Baixa and Chialdo. Service is excellent and breakfast is unbeatable. Xavier helped navigate my bags to car rental on departure and even packed a yummy lunch for travel day. Thank you to everyone at Palacete Charafiz who made my first trip to Lisbon very special!!
2022년 2월에 4박 숙박함
답변 제공: Xavier Almeida 님, 2022년 3월 6일
Dear Ms. Catherine Anne, Thank you for sharing your experience at Palacete Chafariz D'El Rei, it is a pleasure to receive your positive feedback. We look forward to welcome you (and Uzi) again in the future. Sincerely, Xavier Almeida