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아트리아 인 앤드 스위트 익스텐디드 스테이 여행 후기

2 out of 5
아트리아 인 앤드 스위트 익스텐디드 스테이
6100 S. University Avenue, Little Rock, AR

이용 후기

5.8
평점 10 - 훌륭해요. 53개 이용 후기 중 10개" "
평점 8 - 좋아요. 53개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 53개 이용 후기 중 5개" "
평점 4 - 별로예요. 53개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 53개 이용 후기 중 18개" "

5.8/10

청결 상태

6.0/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

8/10 - 좋아요

Tara

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I liked everything
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Whitney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice customer service
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 21일
Thank you for staying with us, Whitney! We are glad you enjoyed your stay and will stay with us in future.

2/10 - 너무 별로예요

Daphne

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room and sheets matress and towels all super nasty wouldn't recommend to anyone i know to stay there need serious UPGRADING

8/10 - 좋아요

Shawn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Better is better
It was better than most
2022년 12월에 1박 숙박함
답변 제공: Nick 님, 2022년 12월 18일
Hello Shawn,Thank you for staying with. We glad you enjoyed your stay. Please come back to visit us in future! Thank you!Management

2/10 - 너무 별로예요

David

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel experience ever
The lady at the front desk requsted a pet deposit after I presented my federal service animal badge, then demanded that she held our licenses until check out the next day. The room was filthy and had no amenities other than one body towel. The bed linen had not been changed from the prior guest and the sheets were soiled. There was broken glass with drug remnants on the floor between the couch and wall, and the sink in the kitchen area leaked all over the floor. There was loud fighting between several different guests in different rooms for hours into the night, with no hotel staff to alert. No phone was available for use, and our car doors were opened at some point during the night. This was the worst hotel experience of my life.
2022년 11월에 1박 숙박함
답변 제공: Management 님, 2022년 11월 25일
Hello David,Thank you for staying with us. Pet was brought to my attention this morning. We do not allowe pets on property but gladly allow service animal. We CANNOT charge for service animal but do take deposit as many time people have said it is service animal but they are not and they have messed up room and property so for those reasons we do take deposit. Hope you'll give us one more chance in future. Thank you!

2/10 - 너무 별로예요

Eric

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was one of the unhealthy room I have ever stayed in. I slept on top of the covers in my clothes. I had the room booked for two nights. Stayed the first night and they wouldn’t allow me to cancel the last night. I lost that money but I didn’t stay. This place needs to be shut down…
답변 제공: Management 님, 2022년 11월 25일
Hello Eric, Thank you for staying with us. Your reservation was made for 2 nights and it has came to our attention that you wanted to check out one night early because you had to go out of town and we do have 24hrs cancelation policy so for those reasons we could not cancel your reservation. We apologize for any inconvenience. Hope you give us one more chance in future. Thank you! Management

10/10 - 훌륭해요

Tameika

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like it
2021년 12월에 2박 숙박함
답변 제공: Manager 님, 2022년 1월 9일
Thank you for staying with us, Tameika. We are so glad you enjoyed your stay with us. Looking forward to seeing you in future. -Management Atria Inn

4/10 - 별로예요

Christopher

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nightmare on University
The outer appearance somehow coincided with how the room looked as well! Something was flying around in my room the place was not worth $70 more like $25. I will never stay there again.
2021년 12월에 1박 숙박함
답변 제공: Nick 님, 2021년 12월 23일
Thank you 🙏

10/10 - 훌륭해요

Melissa

2021년 3월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
2021년 2월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 8월에 1박 숙박함

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 객실의 편안함
2019년 7월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nasty, but I guess you get what you pay for 84.00 for 2 nights.
2019년 7월에 2박 숙박함

2/10 - 너무 별로예요

MARIA SIMONE 님, Fortaleza

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel sujo e fedorento
Chegamos muito tarde em Little Rock e estávamos muito cansados, reservamos no caminho para descansar e seguir viagem. O hotel muito sujo, os lençóis não tinha sido trocados e havia cabelos nos travesseiros. As toalhas velhas que não tive coragem de usar. O quarto era de fumante e o senhor da recepção muito grosseiro, disse que naquele hotel todos os quartos eram para fumantes. Não consegui dormir com o ambiente tão fedorento e sujo. Jamais indicaria para alguém se hospedar. As fotos do hotel são muito bonitas, penso que são as mesmas do dia em que inaugurou.
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The furniture in the room is old and the smell is awful
2019년 3월에 1박 숙박함

8/10 - 좋아요

Shawonna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 2박 숙박함

4/10 - 별로예요

Kaleena

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a drug house with prostitution ring. Service was terrible, didn't get the room that was ordered. Booked a king bed with nonsmoking and got two queen beds and a smoking room. Towels were dirty and wet. Shouting and banging occurred throughout the night. Would not recommend this place to anyone.
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very poor customer service no ammenities. there was not a working smoke detector or TV in the room. They didnt even have an iron i had to go buy one. The whole place was very noisey.
2019년 3월에 4박 숙박함

4/10 - 별로예요

Anthony

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worst stay ever.
The experience was terrible. First the curtains didn't close so I didn't have privacy then I had no remote control to watch TV for 2 days and the TV in the room didn't have a volume button so I couldn't turn down the TV and leave it had to be off or stuck on Golden girls I was unable to get help in regards to either issue from the help desk. The kitchen area was completely gross and the mattresses and sheets and towels had stains on them.
2019년 3월에 2박 숙박함

8/10 - 좋아요

Nedra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Go somewhere else
Front desk was unhelpful, we were going to be arriving late to the hotel so we called in advance to inform them and we were told to come earlier so we drove with uncertainty that we would even have a room to sleep in. The room was bad, cigarette burns in the bedding and stains on the mattress.
2019년 1월에 1박 숙박함

2/10 - 너무 별로예요

Camille 님, Little Rock, Ar

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not allowed to check in early even if there are obvious available rooms. When I finally was able to check into the reserved room, 4hours later, the room smelled like someone smoked in the room the entire existence of the hotel. There were holes in the bathroom door where someone kicked it. The curtains were beyond repair with filth...there was a dirty washcloth still in the shower and the refrigerator didn't work. The man at the front desk was rude, unknowledgeable, and not helpful at all
2019년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
Thanks across the street makes a lot of noise.
2019년 1월에 1박 숙박함

8/10 - 좋아요

Deyon

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Plea sent staff is friendly and fast service. Enjoyed my stay
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

Autumn

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My experience was HORRENDOUS!!!! First of all the front desk associate couldn’t find my reservation even after showing him the confirmation email, the only room he had avaliable was a smoking room and I had requested non/smoking. Secondly I paid more for the room than the Travelocity reservation initially stated. Me and my baby were eaten alive by bedbugs, did not receive towels for two full days, had to endure other guest slamming door and fighting all night, the room floor had not been swept and mopped, and more disturbingly the manager did not care when these issues were brought to his attention! This was the worst hotel stay of my life!
2018년 12월에 4박 숙박함

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice room low cost
It was good for what I paid had to go without clean towels the last two nights because housekeeping showed up while I was asleep and office said there wasn't any clean ones at that time other than that it was fine.
2018년 12월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2018년 12월에 1박 숙박함

8/10 - 좋아요

Rohettie

No a good night
People in other rooms was very loud even late around 3am. Bed was not stable. It made noise with every movement.
2018년 12월에 1박 숙박함

6/10 - 괜찮아요

Kristi

별로예요: 직원 및 서비스
The front desk guy couldn’t find my reservation at first. I booked a non smoking room, but was told I had a smoking room. When I objected and showed him the reservation, he said they didn’t have any left and that I should just cancel and go somewhere else. Having been up and working since 3am that morning, I took the room instead of looking for another place. I should have canceled. The room looked fairly nice and had a kitchenette, but the towels looked like they hadn’t been washed and the bathroom hadn’t been cleaned. I was supposed to stay 3 days, but checked out after 2 because I couldn’t take the smell.
2018년 12월에 3박 숙박함

8/10 - 좋아요

Jamie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
2018년 12월에 1박 숙박함

8/10 - 좋아요

Jamie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Could have been cleaner... But other than that the stay was nice.
2018년 11월에 1박 숙박함

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
I loved it
2018년 8월에 2박 숙박함

8/10 - 좋아요

Kendra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will go back
Great service clean room
2018년 7월에 1박 숙박함

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

Alison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Experience!
Room was super nice for the price.

2/10 - 너무 별로예요

latoya

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Refunded
Cheated me out my money had money stolen bad service and very rude

6/10 - 괜찮아요

Darrell 님, Houston

좋아요: 직원 및 서비스
The hotel itself is ok, but the customers they allow to stay at their hotel is the issue, huge prostitution trafficking going on at this hotel, and management knows this, they live onsite, and just turns a blind eye. You hear pimps and johns all through the night.
2018년 4월에 2박 숙박함

8/10 - 좋아요

Precious 님, little rock , ar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
they are strict on the 11am check Out
Nice hotel but strict check out . I’m talking at the door at 11am waiting on you to leave
2018년 2월에 1박 숙박함

2/10 - 너무 별로예요

Shannon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The first room they give me cigarette ashes on table and in bathroom change rooms still the same problem Ashes everywhere fingerprints on wall by the toilet kitchen walls had food on them and there was a Chester's Chicken Box in the microwave the microwave was very dirty

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
no no no no God no don't stay here !!
felt I was safer in Benghazi the front desk has a bulletproof glass enclosure then as I was checking into my room I had a couple of people at cost me for cigarettes which I don't smoke once inside the room it was nothing like what I had paid for there was no kitchenette the towels were more like Rags the room was filthy and stunk smelled of mold I'll never again purchase a room sight unseen I really horrible and disappointing experience
2017년 7월에 2박 숙박함

10/10 - 훌륭해요

Tisha 님, AR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy fast check-in, nice quiet location. I really enjoyed my stay here, and will definitely be staying again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
I would stay again
The overall stay was nice but it was a little dusty and you have to keep the bathroom door open to get a little heat in there( it was cool that night).

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Close to business
Bed experience. There were next door guess that drink and party late night, we can heard the loud noice coming from their room and we can't sleep good because of that loud noice . We feel restless because of that

2/10 - 너무 별로예요

littlerock DL

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
smells, go somewhere else
Got in after 3 AM. The desk man we could stay an extra hour. He didn't leave a note or tell anyone, apparently. The morning staff acted very rude about the extra hour. Things in the room needed fixing, and cleaning!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Descent experience! Was satisfied overall!
It was good! Its a new facility and still even smells new. Their clean and for the most part the employees were friendly as well.

2/10 - 너무 별로예요

SH

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
DO NOT STAY HERE
This hotel is HORRIBLE! I paid for my hotel on hotels.com. when i got there, the owner argued with me saying i hadnt paid and was trying to charge me AGAIN. I had to call hotels.com customer service to get them to call the hotel. The owner is Indian and I couldnt understand a word out of his mouth. He was VERY rude. Later, the refrigerator in my room started smelling horrible. I went to complain because it smelled up the whole room and the owner said it was something I had put in there even though I had put nothing in the fridge. I ended up slamming the door behind him on his way out. I will NEVER stay here again and I wouldnt reccommend this hotel to anyone. It's in a bad neighborhood as well. very bad experience. there were also burn holes in the cover on the bed even though its a non smoking room.

4/10 - 별로예요

Anonymous

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good and Bad
1st non smoking room smelled of smoke. We got another room which did not smell. The rooms were clean and the staff was friendly but the motel is badly in need of renovation or replacement. The exterior doors did not lock and the elevator was scary. Also, we did not feel safe outside the motel. I would not book here again.