외관

베스트 웨스턴 플러스 JFK 인 & 스위트 여행 후기

2.5 out of 5
베스트 웨스턴 플러스 JFK 인 & 스위트
2500 Main Street, North Little Rock, AR

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 505개" "
평점 8 - 좋아요. 1001개 이용 후기 중 298개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 97개" "
평점 4 - 별로예요. 1001개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 48개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Mariah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Truly enjoyed the jacuzzi tub in the suite. It was so relaxing. It was clean, well placed so I could see my show and the jets had great pressure. Just what I needed after my week at work.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 7일
Hello Mariah,We're thrilled to hear that you had a relaxing experience with the jacuzzi tub in your suite. Our team takes great pride in providing a clean and comfortable environment for our guests to unwind. It's wonderful to know that you found it to be just what you needed after a busy week. Thank you for sharing your positive feedback with us.

10/10 - 훌륭해요

Vernon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Vernon,We are delighted to hear that you thoroughly enjoyed your stay with us! We look forward to welcoming you back soon for another exceptional experience.

8/10 - 좋아요

Doug

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Doug, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

Dalene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Has a great breakfast
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello Dalene,We are delighted you enjoyed our breakfast offerings during your stay. Guest feedback is valuable to us, and we appreciate you sharing your positive experience with us. Thank you for choosing our hotel, and we hope to welcome you back in the future.

8/10 - 좋아요

matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
when i booked this hotel i looked at the pictures and it showed a hot tub and after we checked in and went to our event we returned to the hotel to find out they do not have a hot tub and i was very disappointed!! we did find out from the front desk they we were not the only ones that thought that as well!! honestly that was the only reason we booked there because no one else offered that! but the hotel was clean and smelled amazing and staff was wonderful!! please check all websites to make sure the pictures of the hot tub is removed!!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello matthew, We appreciate your feedback about your recent stay. We take pride in our cleanliness, delightful staff, and inviting ambiance. Thank you for highlighting these positive aspects of your experience. Your input regarding the hot tub description will be shared with the team for clarification. Your support is valued, and we hope to welcome you back for another enjoyable stay.

10/10 - 훌륭해요

Michelle

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you Avery Very nice property not far from MAGNOLIA STORE
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Michelle,We are glad to hear that you enjoyed your stay at our property. Our location near the Magnolia Store allows for easy access to local attractions. We hope to welcome you back for another comfortable stay in the future.

10/10 - 훌륭해요

Glorinette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel in quiet area. Family friendly. Clean, comfortable, spacious room.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Glorinette,We're glad to hear that you enjoyed our quiet location and family-friendly atmosphere. It's great to know that you found your room clean, comfortable, and spacious during your stay.

10/10 - 훌륭해요

Ivan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was nice and helpfull, quit, breakfast was good and the stay was comfortable.
2024년 3월에 1박 숙박함
답변 제공: MJL 님, 2024년 3월 19일
Thank you very much for your review of our property!We hope to see you again in the future, and we are happy to have made a positive impact on you and your time with us.

10/10 - 훌륭해요

Daniel

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Daniel,We truly appreciate you choosing our hotel for your stay! We hope to welcome you back soon for another fantastic experience.

8/10 - 좋아요

Jerry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant and helpful staff. Clean rooms and comfortable beds.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Jerry,We are pleased to hear that you found our staff pleasant and helpful during your stay. We strive to maintain high cleanliness standards and provide comfortable accommodations for all our guests. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right off the highway.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Peter,We appreciate you taking the time to share your experience with us. Being conveniently located near the highway is one of the many advantages of our hotel. We aim to provide easy access for all our guests to reach their destinations. Thank you for choosing to stay with us and we hope to welcome you back in the future.

6/10 - 괜찮아요

Samantha

좋아요: 직원 및 서비스
2024년 1월에 14박 숙박함
답변 제공: Manager 님, 2024년 2월 16일
Hello Samantha,Thank you for choosing our hotel for your recent stay. We value your feedback and would like to hear more about your experience. Please reach out to our team so we can address any concerns you may have had. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, friendly staff. Clean rooms, comfy beds
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Stephanie,We appreciate your positive feedback regarding our friendly staff and clean, comfortable rooms. It is always our goal to provide a pleasant stay for our guests. If you have any future concerns or inquiries, please don't hesitate to contact our management team directly. Thank you for choosing our hotel for your stay.

8/10 - 좋아요

PERRY

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 20일
Hello PERRY,We're thrilled you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Sadia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was clean and comfortable, breakfast options were good. Overall its clean facility. I want to point that i requested a late check out and staff was so accommodating and patient and try their best to serve you the best. I will recommend this hotel to anyone coming in little rock.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Sadia,Thank you for choosing our hotel for your stay in Little Rock. We are glad to hear that you found your room clean and comfortable, and enjoyed our breakfast options. Our staff takes pride in providing accommodating and patient service to our guests, so we appreciate your recognition of their efforts. We appreciate your recommendation and hope to welcome you back in the future.

6/10 - 괜찮아요

Constance

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Heater wasnt working Had to.switch to.a lesser room without any compensation. Argued to no satisfaction.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Constance, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. Our team strives to address any issues promptly and find suitable solutions. We encourage you to reach out to our management directly to discuss this matter. They will be happy to assist you further.

10/10 - 훌륭해요

Rebekah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Rebekah,We are thrilled to hear that you had an excellent stay with us! We appreciate your positive rating and are delighted to know that you had a wonderful experience at our hotel. If there is anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 - 훌륭해요

DEQUITA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my favorite spot to stay in whenever I visit Little Rock
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello DEQUITA,Thank you for your loyalty and for choosing our hotel as your preferred accommodation while visiting Little Rock. We're delighted to hear that we have become your favorite spot to stay. We value your feedback and appreciate your recommendation. We hope to welcome you back again soon for another enjoyable stay.

10/10 - 훌륭해요

DEQUITA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn't get the desk clerk's name but she was absolutely amazing
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello DEQUITA,Thank you for your kind words about our desk clerk! We appreciate your feedback and will pass along your compliments to our team. It is always great to hear when our staff goes above and beyond to provide excellent service. We hope to welcome you back for another exceptional stay in the future.

10/10 - 훌륭해요

randy

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello randy,Thank you for choosing to stay with us! We are delighted to hear that you had an excellent experience during your stay. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Jonathan 님, Hamilton

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Jonathan,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a wonderful experience with us. If you have any additional feedback or if there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back in the future for another fantastic stay.

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the area. Would stay again if in the area
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 30일
Hello Michelle,Thank you for sharing your positive experience with our hotel's location. We're thrilled to hear that you enjoyed the area and would consider staying with us again. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Patricia

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly staff! Clean property, clean rooms, and great breakfast options!
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Patricia,Thank you for your kind words about our staff and the cleanliness of our property and rooms. We take pride in providing a clean and comfortable environment for our guests. Our breakfast options are designed to cater to various preferences and we are glad you enjoyed them. We hope to welcome you back for another positive experience in the future.

10/10 - 훌륭해요

Shantoniesha

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and very nice people. If I'm ever in the area again I will be returning.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 23일
Hello Shantoniesha,Thank you for your positive feedback! We're thrilled to hear that you found our hotel to be clean and our staff to be friendly. We truly appreciate your kind words and look forward to welcoming you back when you're in the area again.

8/10 - 좋아요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decent property, staff was great. On property EV charging existed but is very expensive at 45 cents per Kilowatt and requires an app and pre-payment.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Jason,Thank you for choosing our hotel and for your kind words about our staff. We appreciate your feedback regarding our EV charging service. We understand that the pricing and app requirement may have been inconvenient. We apologize for any frustration caused and will take your comments into consideration for future improvements.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No complaints
No complaints, all of the staff was very friendly and helpful. The hotel and room were clean and comfortable.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Dear Guest,Thank you for your kind words! We're delighted to hear that our staff provided friendly and helpful service throughout your stay. It's also wonderful to know that you found our hotel and room to be clean and comfortable. We appreciate your positive feedback and hope to welcome you back in the future.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 7일
Dear Guest,We appreciate you choosing our hotel for your recent stay. If there is anything specific you would like to share about your experience, we encourage you to reach out to us directly so that we can address any concerns or feedback you may have. We value your input and hope to welcome you back soon for an even better stay.

6/10 - 괜찮아요

Yana

very old hotel, the water in the washbasin does not drain. there were no sheets for the fifth person, you had to go to the reception to get them and pick them up yourself
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 28일
Hello Yana, We appreciate you sharing your experience with us. We apologize for any inconvenience caused by the water drainage issue and the lack of sheets. We always strive to provide a comfortable stay for our guests and we apologize if we fell short on this occasion. We have taken note of your feedback and will address these matters accordingly.

8/10 - 좋아요

Melissa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Melissa,Thank you for taking the time to share your feedback with us. We appreciate your rating and are glad to hear that you had a positive experience during your stay. Should you have any future questions or concerns, please do not hesitate to reach out to our management team directly for assistance.

8/10 - 좋아요

Doug

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast
Breakfast wasn’t the best
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Hello Doug,We appreciate your feedback regarding your breakfast experience and apologize for any inconvenience caused. We continually strive to improve our offerings and will take your comments into consideration for future enhancements. Thank you for staying with us and we hope to welcome you back in the future for an improved dining experience.

10/10 - 훌륭해요

Ashton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 15일
Hello Ashton,Thank you for your review. We are delighted to hear that you enjoyed your stay with us and that we exceeded your expectations. It was our pleasure to provide you with outstanding service. We hope to have the opportunity to welcome you back in the near future and create another remarkable experience for you.

10/10 - 훌륭해요

실제 이용하신 고객

Recommended
Comfortable bed in a nicely decorated room. Quiet. Good varied breakfast, although I suggest they should have 'original oatmeal' packets along with the sugary flavored oatmeal.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Dear Guest,Thank you for sharing your positive experience with us! We're delighted to hear that you found your room comfortable and well decorated. Our team strives to ensure a quiet and relaxing environment for our guests. We appreciate your suggestion regarding the oatmeal options and will certainly consider it for future enhancements.

10/10 - 훌륭해요

Tyler

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In an age where hotels are ridiculously overpriced and their offerings are less and less, this hotel breaks that norm. Everything was of great value, the property was well maintained and well-lit, the rooms were spacious and modern, the complimentary hot breakfast was great, and the staff was phenomenal. Tracy at the front desk overnight was so incredibly sweet, caring and helpful. She is an exemplary customer service person, and did her best to make us feel welcome and went above and beyond to make us feel special. If I could copy this hotel and paste it at all of our stops along our trip, I would. Truly a great, well-rounded hotel for an amazing value.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Tyler, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found great value in our hotel. Our team takes pride in providing well-maintained and modern rooms, along with a delicious complimentary hot breakfast. We will make sure to pass your kind words along to Tracy for her exceptional customer service. We hope to have the opportunity to welcome you back in the future for another amazing stay.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We always stay here, and never have any complaints, this time the only issue was the elevator was down, and i have knee problems, so it was uncomfortable using stairs but, things happen and they had it fixed the next morning. We will definitely be back, breakfast is great, and service is always good.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Michael,Thank you for your continued loyalty and for sharing your feedback. We apologize for the inconvenience caused by the elevator being out of service during your stay. We understand the challenges it may have posed for you given your knee problems. We appreciate your understanding and are glad that the issue was resolved promptly. We look forward to welcoming you back in the future for another great breakfast and excellent service.

10/10 - 훌륭해요

JERI

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello JERI,Thank you for taking the time to leave a review! We strive to provide exceptional service and are delighted to know that you had such a wonderful experience during your stay. We appreciate your kind words and hope to welcome you back for another memorable stay in the future.

6/10 - 괜찮아요

Jeongho

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 24일
Hello Jeongho,We appreciate you choosing our hotel for your stay. If there's anything specific you'd like to share about your experience, please reach out to us directly so we can address any issues. We value your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 29일
Hello Craig,Thank you for your amazing feedback! We're thrilled to know that you enjoyed your stay with us and we look forward to welcoming you back again in the future.

6/10 - 괜찮아요

Jason

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
For a hotel that appears to be pretty new this is in terrible condition. Shower didn't drip, it ran. Air conditioner so loud you can't possibly use it. Sink never drained and carpet well worn. Little bit of a sketchy area.
답변 제공: Manager 님, 2023년 10월 26일
Hello Jason, We apologize for the inconveniences you encountered during your stay. Please rest assured that we take our guests' feedback seriously and will address these issues promptly. Thank you for bringing them to our attention.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Mark,Thank you so much for your positive rating! We're thrilled to know that you had an exceptional experience at our hotel. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great welcome
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Brian,Thank you for your kind feedback! We are delighted to provide a warm welcome to all our guests.

8/10 - 좋아요

Jashwant Kumar 님, Silver Spring

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stopped here with our dogs during our road trip. Tge staff was nice and the room was clean. Unfortunately as others have noted there is no grass on the property and you have to walk across the street to walk the dogs. Not a big deal but just inconvenient.
답변 제공: Manager 님, 2023년 10월 22일
Hello Jashwant Kumar,Thank you for your feedback. We apologize for any inconvenience caused by the lack of grass on our property for walking dogs. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Ani

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I had a very nice stay here. The staff is very welcoming and kind they made our stay that much better. Definitely recommend staying here if you are visiting Little Rock!
2023년 10월에 5박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Ani,Thank you for choosing our hotel! We are glad you had a pleasant experience with our friendly staff. We appreciate your recommendation and hope to welcome you back soon.

8/10 - 좋아요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not sound proof
Would have been amazing if they would keep pets from 3rd floors. Was awakened at 330 am with thuds coming from above.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Nancy,We apologize for any disturbance caused during your stay. We understand the importance of a peaceful environment and will take your feedback into consideration.

10/10 - 훌륭해요

Gabrielle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Gabrielle,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

Shane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Definitely pleased
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 27일
Hi Shane,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Construction on the property may be a factor.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hi Michael,I'm sorry that your stay was compromised by “noise/dust/mess” from the renovations. We're doing everything we can to minimize the inconvenience, and the dates of the renovations are listed, we hope to have you back for a future stay once the work is complete.

8/10 - 좋아요

Amy

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was immaculate, large and comfy. There is limited parking and some bus took a whole row up. One of the staff was rude. I asked her for quarters for laundry and se said she didnt have any and I asked her what to do nd se said it wasnt her problem. Orherwise my stay was fine.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 24일
Hello Amy,I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.

10/10 - 훌륭해요

Sharon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello Sharon,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 - 좋아요

Jess

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello Jess,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 - 훌륭해요

Dana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Clean
The room was updated and very clean.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Hi Dana,Thank you for your review. I’m glad you find our cleanliness and modern accommodation pleasing. We appreciate your patronage and are delighted to be your hotel of choice.