the whole process of booking was so easy to navigate and complete. Reception staff were so friendly & helpful, the room was clean neat & tidy (a bit compact) it had all we needed for our stay, the bar staff were very pleasant & friendly, limited selection of drinks but OK for our tastes, the dining room overlooking the dock basin was well laid out and clean & tidy, basic limited menu but what we had was well cooked, tasty & well presented with large portions, restaurant & bar prices were reasonable for a city hotel. Central location within easy reach of lots of attractions, bars, cafes & restaurants. We will be back soon, BIG BONUS free on site parking.