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“The whole experience was positive food was great either for breakfast or dining in the bar staff lovely polite and helpful and the leisure facilities were a fabulous bonus”

“The property was large, spacious, and generally clean, so overall our stay was not unpleasant. However, there were several issues that impacted our experience. We tried contacting reception on multiple occasions but were never able to get through, and the reception desk closes at 5pm, which further limited support when needed. As we had activities planned during the day, visiting reception in person was not always practical, making the lack of phone support particularly frustrating. The...

“Site manager fobbed me of 6 times to try and get the tv to work. No eating knives. Some dirty bed sheets. Hot tub not working My advice is avoid twin rivers”

“The hut looked really shabby from the outside but, thankfully, it was better inside. The kitchen was reasonably well equipped but there were no towels or tea-towels, dishcloths etc. and no tea, coffee etc. The bed linen wasn’t great, with stains and burn marks on the duvet cover. The mattress was stained. As a one night stop-over on a bike ride it was OK, just.”