외관

베스트 웨스턴 플러스 웨스턴 인 여행 후기

2.5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 866개 이용 후기 중 366개" "
평점 8 - 좋아요. 866개 이용 후기 중 279개" "
평점 6 - 괜찮아요. 866개 이용 후기 중 125개" "
평점 4 - 별로예요. 866개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 866개 이용 후기 중 38개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

DONG JUN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
23년 전 공부하던 학교에 여행을 온다는 것은 참으로 미묘한 기분이다. 아주 고급호텔은 아니지만 중심가에 있어서 위치도 좋고 스탭들도 매우 친절하다. 실내 풀장도 있어서 가족 단위 여행으로 잠시 머물기에 나쁘지 않다. 아침식사는 호텔 가격에 매우 충실하다. 그러나 차라리 아침식사 돈을 좀 더 받더라도 질을 높이면 어떨까. It was a good hotel. Good price with breakfast and indoor pool are impressive. Also this hotel has very good location.
2019년 1월에 3박 숙박함

8/10 - 좋아요

Sera 님, Davis, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Salt lake city에서 옐로우스톤 국립공원 가는길에 묵을만한 호텔
Salt lake city 공항에 내려 차를 렌트해서 도시구경한번 하고 옐로우스톤 국립공원으로 가는길에 들른 호텔. Salt lake city에서 곧장 가도 5시간 좀 넘게 걸리기 때문에 중간에 쉬어가기로.. 로건이라는 도시였고 호텔 에서 야구10분 도보거리에 작긴 하지만 한국 마트도 있고 스 마트까지 걸어가는길에 Antique숍도 있고 작은 몰몬 교회앞에 산책하기 좋은 곳도 있음. 수영장이 실내인데다가 자쿠지도 있어서 애들이 수영하고 놀기에 좋음. 아침식사는 그냥 평범한 수준.. 여튼 괜찮은 위치에서 잘 묶고 감.
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

Ping Cheng

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Brandon

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Booked a junior suite for the family and when we got there they said they didn’t have any available so we had to get a basic room instead. Staff was rude and careless. Breakfast was terrible
2024년 4월에 1박 숙박함
답변 제공: Nikki 님, 2024년 4월 17일
Brandon, I am so sorry for the issues with your reservation, I will look into this and apply any discounts that I can for the inconvenience. I truly hope you give us another chance.

10/10 - 훌륭해요

Alex Connor

좋아요: 청결 상태, 직원 및 서비스
It was pretty good.
2024년 4월에 2박 숙박함
답변 제공: Nikki 님, 2024년 4월 15일
Thank you very much!

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Nikki 님, 2024년 4월 1일
Thank you for the great rating!

10/10 - 훌륭해요

Shusti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They have upgraded their rooms!
2024년 3월에 4박 숙박함
답변 제공: Nikki 님, 2024년 3월 25일
Thanks Shusti! We are loving the remodeled rooms as well!

8/10 - 좋아요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nicely updated , lots of towels, two tvs, very comfortable beds
2024년 2월에 3박 숙박함
답변 제공: Nikki 님, 2024년 2월 20일
Thank you very much for your review! I am so happy you enjoyed your stay with us.

10/10 - 훌륭해요

Nicole

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and I had a great experience. The pool area was nice, the breakfast was great and our room was really nice better than expected. Would definitely stay here again!!
2024년 2월에 1박 숙박함
답변 제공: Nikki 님, 2024년 2월 13일
Thank you so much Nicole! I am so happy you enjoyed your stay! We hope to see you again soon.

10/10 - 훌륭해요

Babette

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a mix up with the room. The hotel staff immediately found other rooms that worked fine. Nikki, at the front desk was very helpful, and even comped the rooms for us because of the hassle. We would stay there again.
2024년 1월에 1박 숙박함
답변 제공: Nikki 님, 2024년 1월 26일
Thank you for the great review despite the mix-up with the rooms. I appreciate your patience and understanding about the whole situation. I truly hope we see you again soon!

6/10 - 괜찮아요

Korri

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Nikki 님, 2024년 1월 22일
Thank you for the good rating!

2/10 - 너무 별로예요

Rachel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bottom floor room we were given was in the very back corner of the property, and it was blocked by an enclosed stairwell tower. Our door led directly to the outside which made it feel very unsafe. Additionally, because of the stairwell, we could not see our car and that made us equally uneasy. Once we entered the room, we were overpowered by a horrible stench, and everything looked dingy. The room did not even come close to the photos on the website, so we decided to leave. When we returned to the office, we told the front desk clerk that we would not be staying. Immediately she asked, "Is it because the room looks different than the photos?" We nodded our heads. She then said, "I totally understand. You are not the only ones to leave. We are in the middle of a remodel and our website is not up-to-date. Contact the company who did the booking, and I will approve a refund. My husband then verified that she had the authority to approve the refund. She responded with, "I am the front desk clerk, they will speak with me, and I will approve it." We left, found a new place to stay, and then contacted the booking company. Today, we received an email from the company and were told that the motel management is refusing to refund our money. The entire experience was frustrating but the lack of integrity from the front desk clerk will not soon be forgotten.
2023년 12월에 1박 숙박함
답변 제공: Nikki 님, 2024년 1월 9일
I am very sorry you had a bad experience at our hotel. We are in the middle of a full renovation, our staff is trying their best to accommodate everyone as we are going through this. I truly hope that you will give us another chance to impress you.

2/10 - 너무 별로예요

Ashley

별로예요: 직원 및 서비스
WORST EXPERIENCE EVER!
2023년 12월에 1박 숙박함
답변 제공: Nikki 님, 2024년 1월 3일
Ashley, I am sorry you had a bad experience at our hotel. I hope that you will give us another chance to provide a better stay.

10/10 - 훌륭해요

John

2023년 12월에 2박 숙박함
답변 제공: Nikki 님, 2024년 1월 31일
Thanks for the great rating!

4/10 - 별로예요

Debra

2023년 12월에 3박 숙박함
답변 제공: Nikki 님, 2023년 12월 31일
Thank you for the rating, if there is anything we could have done to make your stay better, please reach out!

10/10 - 훌륭해요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything went as expected.
2023년 12월에 2박 숙박함
답변 제공: Nikki 님, 2023년 12월 31일
Thank you very much!!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Paige K. 님, 2023년 12월 11일
We are so happy you enjoyed your experience! Thank you for the positive review, we hope to see you again soon.

10/10 - 훌륭해요

Mark

2023년 11월에 1박 숙박함
답변 제공: Nikki 님, 2023년 12월 31일
Thank you so much!!

10/10 - 훌륭해요

Isaac

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice pool. Good breakfast. Decent rooms. We needed sheets and more shampoo and serviced quickly.
2023년 11월에 1박 숙박함
답변 제공: Nikki 님, 2023년 11월 27일
Thank you so much Isaac, I am happy to hear you enjoyed your stay with us. We hope to see you again soon.

8/10 - 좋아요

Chase

2023년 11월에 1박 숙박함
답변 제공: Paige K. 님, 2023년 12월 11일
Thank you for your review, we're happy you had a positive experience at our hotel. We hope to see you again soon!

6/10 - 괜찮아요

Richard

출장 여행
2023년 11월에 1박 숙박함
답변 제공: Nikki 님, 2023년 12월 31일
Thank you for the rating, if there was anything we could have done to make your stay better, please let us know!

4/10 - 별로예요

Gail

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not a great experience!
My first issue was with check in. The clerk said the Mastercard number on my reservation was invalid. I booked it on my American Express and showed them that I had been charged. I ended up having to pay again with my checking card. The room had several box elder bugs in the window and bathroom. There was virtually no hot water when we tooks showers the next morning.
2023년 11월에 1박 숙박함
답변 제공: Nikki 님, 2023년 11월 16일
I am so sorry that you had a bad experience at our hotel. I never want any of our guests to leave unhappy, I hope you give us another chance to impress you.

10/10 - 훌륭해요

Ronda

2023년 10월에 1박 숙박함
답변 제공: Paige K. 님, 2023년 11월 20일
Thank you for the great review! We are glad you enjoyed your time here and hope to have you back soon!

10/10 - 훌륭해요

Ronda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pool and breakfast. The suite had enough room for the whole family.
답변 제공: Nikki 님, 2023년 10월 31일
Thank you so much Ronda! I am so happy you enjoyed your stay with your family. We hope to see you again soon!

2/10 - 너무 별로예요

Ryan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Nikki 님, 2023년 10월 31일
Ryan, I am sorry you didn't enjoy your stay with us, if there is anything we can improve on, please reach out to the hotel with your feedback.

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Nikki 님, 2023년 10월 18일
Thank you so much for your review!

8/10 - 좋아요

Steven

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great room, reasonable price!
The rooms and amenities were certainly better than average. Clean towels, roomy bathroom, ironing board, table and chair for work, plenty of light, etc. There was plenty of options for breakfast food included, and the staff were very helpful. The only complaint is the carpet was a bit sticky in a few spots that looked to be something like gum smashed into the carpet. Location is great being downtown and plenty of parking.
2023년 10월에 4박 숙박함
답변 제공: Nikki 님, 2023년 10월 13일
Thank you so much Steven for your review! We are in the middle of a full renovation so the carpet is being replaced!! I hope you come back and see us when it's all done. I am happy to hear that you enjoyed everything else about your stay with us.

8/10 - 좋아요

lynn

좋아요: 청결 상태
2023년 10월에 2박 숙박함
답변 제공: Nikki 님, 2023년 10월 11일
Thank you so much for the great rating!

10/10 - 훌륭해요

Justin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed there twice at the beginning and end of our vacation. We found the staff very helpful and friendly. Rooms were clean and spacious. Breakfast was excellent!
2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 10월 4일
Thank you very much for your kind words! I am happy to hear that you enjoyed your stay with us and we look forward to seeing you again soon.

10/10 - 훌륭해요

Himanshu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 10월 4일
Thank you so much for the great rating!

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All around a nice hotel, clean and quiet and the staff was very friendly.
2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 10월 2일
Thank you so much!!!

10/10 - 훌륭해요

Ashlyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 10월 2일
Thank you so much!

6/10 - 괜찮아요

Robert

연인과의 여행
Beds are not very comfortable. Pillows were ok. Rooms need updating. Shower did not get very hot unless you turned it all the way on hot and then the flow was not very strong. Toilet did not flush well either. Even with only a little toilet paper, you sometimes had to flush twice. That being said, it was surprisingly quiet, they have a decent pool and workout room. Breakfast was ok, typical of most hotels.
2023년 9월에 3박 숙박함
답변 제공: Nikki 님, 2023년 10월 2일
Thank you for your review and feedback Robert! We are in the middle of a full renovation and I hope you come back and visit us once it's finished!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Needs and update. Cheap & old.
I came to town for parent weekend at USU. Great service by front desk attendant who corrected a reservation error I made. However, room was outdated, kind of smelly, and the AC/Heat unit sounded like a lawnmower in my room all night. I think most people would have complained or left, it was so loud. I was too tired to bother for my 2 night stay. Towels were small & thin, no soap at sink, and the only port for phone charging was broken.
2023년 9월에 4박 숙박함
답변 제공: Nikki 님, 2023년 9월 26일
I appreciate you leaving a review and providing feedback on what we can improve on. I will make sure these issues are addressed with the correct team members. We are in the middle of a full renovation, and I hope you come back to visit when we are fully renovated so we can provide a better experience.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
sejour agreable ,correspond à nos attentes
2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 9월 26일
Thank you very much!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Nikki 님, 2023년 9월 26일
Thank you very much for the great rating!

4/10 - 별로예요

Douglas

2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 10월 18일
Hi Douglas, Thank you for leaving a review. I am sorry you didn't enjoy your stay. If there is anything we can do better, please reach out and let us know.

4/10 - 별로예요

Kurtt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Fine room, horrible location of room for sleep.
Beware the rooms that face the indoor pool if you are trying to sleep at all before 11:00pm. We needed to get some sleep with an early morning expected, but there are several rooms, including 101 where we were, that face directly on the indoor pool with its very loud echoing room. I don’t begrudge the families having a good time at the pool, that’s what it’s for, but the layout for these rooms is very unique, and should be a separate option at purchase. Those who wish to be poolside should be able to opt in and those who need early sleep should be able to choose other rooms at purchase. As is, it was impossible to sleep with the pool noise. Otherwise, check in was great, with friendly staff. The room itself was what you’d expect from a Best Western.
2023년 9월에 1박 숙박함
답변 제공: Paige K. 님, 2023년 9월 25일
Hi Kurtt, thanks for you feedback. I'm sorry you had a poor experience. Our front desk staff would love to move you into a separate area of the hotel next time you stay with us. We hope you consider staying with us again!

10/10 - 훌륭해요

Franklin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Paige K. 님, 2023년 9월 25일
Thanks for the positive review! We hope to see you back here again.

10/10 - 훌륭해요

Lynn

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk gals were awesome. Love the brand of soap and shampoo for the bathroom. Everything was great!
2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 9월 19일
Thank you so much Lynn! I will make sure the staff knows how great they are! We hope to see you again soon.

4/10 - 별로예요

Andrea 님, Boise

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I wish someone had told some that a “pool view “ room meant that the loud, echoing voices from that area would be drifting up through the thin walls and windows until 11pm. People weren’t being abbormlaly loud, but the building design is a poor idea and I was kept up when k had to wake up at 5am. They should at least close the pool to kids by 10pm. People sitting quietly in the hot tub wouldn’t have been a problem. But we could even hear the constant splashes of the kids jumping into the water amplifier by the giant echo chamber. I’ve never been at a hotel with this kind of design. The building was also a bit dated, though maintained fine. Next time il pick Hampton inn down the street.
2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 9월 19일
Thank you for your review. I am sorry that you didn't enjoy the pool side rooms. They were designed with families in mind, and still continue to be a hit with kids. I hope that you stay again and we can make sure you have a room where you will not be disturbed.

8/10 - 좋아요

Reza

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The chairs in the lobby were dirty. The toilet was not securely connected to the floor.
2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 9월 15일
Thank you for leaving a review and I appreciate your feedback on what we can improve on. I hope to see you visit again soon.

10/10 - 훌륭해요

Connie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 9월 15일
Thank you so much for the great rating!

10/10 - 훌륭해요

Dave

좋아요: 편의 시설/서비스
Had a great time rooms are very clean area very clean staff 10 breakfast in morning 10 can’t say enough I would stay there again recommed any one to stay
2023년 9월에 2박 숙박함
답변 제공: Nikki 님, 2023년 9월 14일
Dave, Thank you so much for the review and your kind words. I am happy that you enjoyed your stay with us!

2/10 - 너무 별로예요

Kent

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
The water was turned off from 9 pm to 5 am and when we checked in we where not informed. No showers and no toilet flush. We called the desk and we were told checkin knew and didn't tell us.
2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 9월 7일
Kent, Thank you for leaving a review. We are incredibly sorry for the water. Logan City is doing some work and told us that the water may or may not be turned off for a short period of time. We were not aware they were shutting it off for such a long period of time. I know how frustrating that is and I hope that you will give us another chance to impress you.

10/10 - 훌륭해요

Carol

2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 9월 11일
Thank you so much Carol for the great rating!

2/10 - 너무 별로예요

Donald

연인과의 여행
별로예요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 9월 7일
I am sorry you weren't happy with your stay. I hope that I addressed your concerns in your other review given about the hotel.

8/10 - 좋아요

MICHELE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Un seul point noir dans cet hotel. On nous avait donné la cgambre 102, fenetre sur la piscine et odeur eau de javal insupportable ainsi que le detecteur de fumée qui se déclenchait toutes les 2 mn. Cet odeur de javel se sentait aussi le matin au petit dejeuner. On a changet de chambre et a l'accueil adorable et nouvelle chambre parfaite.
2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 9월 5일
Thank you for letting us know that your first room wasn't what you were happy with and allowed us to move you rooms. We will address the smoke detector low battery immediately. I hope you stay again soon!

10/10 - 훌륭해요

Ivan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked our stay. We stayed only for one night, but our room was spacious and clean, so we wish we stayed longer. Breakfast was nutritious and delicious. Swimming pool area is big and clean. We highly recommend this hotel.
2023년 9월에 1박 숙박함
답변 제공: Nikki 님, 2023년 9월 5일
Thank you very much Ivan. I am so happy to hear that you enjoyed your stay and plan to visit again!

10/10 - 훌륭해요

George

2023년 8월에 1박 숙박함
답변 제공: Nikki 님, 2023년 9월 19일
Thank you for your great rating!