Reception

Reviews of Quality Inn Loganville US Highway 78

2.5 out of 5
Quality Inn Loganville US Highway 78
4200 Atlanta Hwy 78, Loganville, GA

Reviews

8.0

Very Good

Rating 10 - Excellent. 145 out of 346 reviews" "
Rating 8 - Good. 108 out of 346 reviews" "
Rating 6 - Okay. 47 out of 346 reviews" "
Rating 4 - Poor. 20 out of 346 reviews" "
Rating 2 - Terrible. 26 out of 346 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like being on the second floor...
Stayed 1 night in May 2024
Response from pp on May 27, 2024
Thank you, for your feedback. We apologize for the inconvenience. In the future, please request lower lower-floor room and we would be happy to assign one. Thank you and please come visit us again.

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in May 2024
Response from pp on May 22, 2024
Thank you for your feedback. Your feedback is invaluable to us as it helps us identify areas where we can improve. We hope that despite these issues, you will consider staying with us again in the future

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice room
Stayed 1 night in May 2024
Response from pp on May 21, 2024
Thank you for your feedback.Your feedback is invaluable to us as it helps us identify areas where we can improve. We hope that despite these issues, you will consider staying with us again in the future

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a really great experience. Had a renovation disaster at home and needed a place to stay quickly. They got us in the same day. Room was really nice and clean. The beds were very very comfortable. Great breakfast in the morning. Staff was kind and friendly.
Stayed 1 night in May 2024
Response from pp on May 20, 2024
Thank you for your wonderful feedback. We are delighted to hear that you had a great experience with us during such a challenging time at home. It’s heartening to know that our clean rooms, comfortable beds, and great breakfast provided you with the comfort and relaxation you needed.Our staff is dedicated to creating a welcoming and friendly environment for all our guests, and your kind words are a testament to their efforts. We’re thrilled that they could contribute positively to your stay.We understand that a home renovation can be stressful, and we’re glad that we could provide a haven for you during this time. Your satisfaction is our greatest reward, and your positive words serve as an encouragement to our team.We look forward to welcoming you back to our hotel in the future. Thank you once again for your kind words.

8/10 Good

Roberto Class

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, good service in counter area. Need improve the breakfast area. The food finished too early before 9am. Overall I recommend this location for stay. Clean rooms and location in centric area very close with groceries stores and dining.
Stayed 1 night in May 2024
Response from pp on May 20, 2024
Dear Guest,Thank you for your valuable feedback. We are delighted to hear that you had a positive experience with us, particularly with our excellent location, good service at the counter, and clean rooms. We’re also glad to know that our proximity to grocery stores and dining options added convenience to your stay.We appreciate your constructive feedback about our breakfast service. We understand that having a hearty breakfast is a great start to the day, and we apologize if we fell short of your expectations. We will certainly look into extending our breakfast hours and ensuring that food is available for all our guests until the end of the breakfast period.Your satisfaction is our top priority, and your feedback helps us improve and deliver a better experience. We’re thrilled that you would recommend our location for a stay, and we look forward to welcoming you back in the future.

10/10 Excellent

Kelvin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in May 2024
Response from pp on May 16, 2024
Thank you, for your feedback. We appreciate your stay with us.

10/10 Excellent

Shonteka

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The front desk staff was helpful and nice. I enjoyed the stay!
Stayed 2 nights in Apr 2024
Response from pp on May 2, 2024
Thank you, for your feedback. We are glad you enjoyed your stay at the Quality Inn Loganville. Please come visit us again.

2/10 Terrible

Danilda

Stayed 2 nights in Apr 2024
Response from pp on Apr 18, 2024
We apologize for the experience you encountered during your stay. However, we need more information regarding your issues so we can improve our services.

10/10 Excellent

William

Stayed 2 nights in Mar 2024
Response from Pp on Apr 18, 2024
Thank you, for your feedback. We appreciate your stay with us.

10/10 Excellent

lawrence

Stayed 7 nights in Mar 2024
Response from pp on Apr 16, 2024
Thank you, for your feedback. We appreciate your stay with us.

8/10 Good

Jordan

Stayed 1 night in Mar 2024
Response from pp on Apr 16, 2024
Thank you, for your feedback. We appreciate your stay with us, and are glad you enjoyed your stay.

10/10 Excellent

Gordon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and the room was very clean and comfortable
Stayed 2 nights in Mar 2024
Response from pp on Mar 27, 2024
Thank you, for your feedback. We appreciate your stay with us and are glad you enjoyed your stay.

10/10 Excellent

VincentT.

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, affordable
Stayed 3 nights in Mar 2024
Response from pp on Mar 27, 2024
Thank you, for your feedback. We appreciate your stay with us and are glad you enjoyed your stay.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised that property didn’t have a elevator but good customer service
Stayed 1 night in Mar 2024
Response from pp on Mar 6, 2024
Thank you, Mr. Phillip, for your kind words about our customer service. We apologize for the inconvenience of not having an elevator. In future please request a lower floor room and we assure you to assign a room on the lower floor.

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service
Response from pp on Mar 2, 2024
Hello Ruth, we apologize for not refunding the last night. Some reservations have restrictions, like your reservation was for a minimum 3-night stay for a lower daily rate the system blocked us from adjusting any dates. We understand travel plans change but in the future please book directly with us we have the flexibility to change dates. We hope you understand and stay with us to enjoy the clean rooms and friendly staff.

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Good stay but not for the family trip.
Very Clean, old building, poor breakfast. You will hear your neighbors. High price.
Stayed 1 night in Feb 2024
Response from pp on Feb 25, 2024
Thank you, for your feedback. We apologize for the noisy neighbors sometimes they are loud. Also, breakfast is important and we follow our brand-recommended breakfast fresh hot waffles, cereal, fruit, yogurt, pastries, coffee, and juice. However, we will be adding more choices in the future. We hope you will stay with us again.

10/10 Excellent

David

Stayed 1 night in Feb 2024
Response from Pp on Feb 24, 2024
Thank you for your review. We appreciate your stay with us again.

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly good stopover. Room was clean. The only downside is no elevator to the second floor.
Stayed 1 night in Feb 2024
Response from Pp on Feb 24, 2024
Thank you, for your feedback. We apologize for the inconvenience caused for not having a elevator. Our lower floor rooms are assigned with advance reservations and some nights we get sold out. We hope you will continue staying with us at the Quality Inn Loganville. Best location with lot of dining choices.

6/10 Okay

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice walmart right across the street with some food options as well
Stayed 1 night in Feb 2024
Response from pp on Feb 20, 2024
Thank you, for your feedback. We appreciate your stay with us and are glad you liked our location.

10/10 Excellent

Tuesday

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loganville
I had an amazing time easy checking with the options of first floor or second the hotel is surrounded by everything stores and restaurants minutes away from my event's
Stayed 2 nights in Feb 2024
Response from pp on Feb 20, 2024
Thank you, for your feedback. It's always a pleasure to receive a positive review. Hope you return and stay with us again. We will continue to provide amazing service.

8/10 Good

Michael

Stayed 1 night in Feb 2024
Response from pp on Mar 27, 2024
Thank you, for your feedback. We appreciate your stay with us and are glad you enjoyed your stay.

6/10 Okay

Wanda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Upgrades needed some improvements No protein source at breakfast
Stayed 1 night in Feb 2024
Response from pp on Feb 15, 2024
Thank you, for your feedback. We understand breakfast is important and we certainly looking at upgrading the breakfast items. Now that our guest rooms are newly refreshed our next phase is the breakfast dining room.We hope you stay again and enjoy the newly renovated rooms.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from pp on Feb 15, 2024
Thank you, for your feedback. We appreciate your stay with us and are glad you enjoyed our Quality Inn. We hope to see you soon again.

8/10 Good

Stephanie

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from pp on Feb 15, 2024
Thank you, for your feedback. We appreciate your stay with us and are glad you enjoyed our Quality Inn. We hope to see you soon again.

8/10 Good

Latisha

Stayed 1 night in Jan 2024
Response from pp on Feb 15, 2024
Thank you, for your feedback. We appreciate your stay with us and are glad you enjoyed our Quality Inn. We hope to see you soon again.

8/10 Good

Letizia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. It was conveniently located. Parking was good. The hotel was very clean. . The only draw back was the construction going on or I would have given all 5 stars. I would definitely go back there again.
Stayed 3 nights in Jan 2024
Response from pp on Feb 15, 2024
Thank you, for your feedback. We apologize for the renovation and inconvenience you had. Renovation is completed and we hope you will return and enjoy the newly refreshed guest rooms.

10/10 Excellent

Dorothy

Clean.
Stayed 1 night in Jan 2024
Response from pp on Feb 15, 2024
Thank you, for your feedback. We appreciate your stay with us and are glad you enjoyed our Quality Inn. We hope to see you soon again.

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved that the property was centrally located and within walking distance to shopping and dining. It was easy to park and the parking lot was well lit. This property does not have an elevator though so if your room is on the 2nd floor you will have to carry everything up the stairs. As a senior this was a little difficult for me and the staff did not offer any assistance.
Stayed 2 nights in Dec 2023
Response from pp on Feb 15, 2024
Thank you, for your feedback. We apologize for the inconvenience of no elevator. Our renovation is completed and lower-floor rooms are available. In future reservations please mention a lower floor so our staff can assign rooms in advance. We hope you will stay with us again.

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2023
Response from pp on Feb 15, 2024
Thank you, for your feedback. We appreciate your stay with us and are glad you enjoyed our Quality Inn. We hope to see you soon again.

8/10 Good

KWABENA, Killeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from pp on Feb 15, 2024
Thank you, for your feedback. We appreciate your stay with us and are glad you enjoyed our Quality Inn. We hope to see you soon again.

2/10 Terrible

Lauren

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has cockroaches. Staff and management were extremely rude and refused to clean the room. Offered me a broom to clean room myself. Never apologized. Hotel manager refused to come to the hotel to speak with me. I would never stay at this location or it affiliates ever again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, and convenient and clean
Stayed 1 night in Nov 2023
Response from pp on Dec 5, 2023
Thank you, for your feedback. We are glad you enjoyed your stay with us. We hope to see you soon again.

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Nov 2023
Response from pp on Dec 5, 2023
Thank you, for your feedback. We appreciate your stay with us and are glad you liked our Quality Inn Loganville.

10/10 Excellent

Carlotta

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2023
Response from pp on Dec 5, 2023
Thank you, for your feedback. Your comments are appreciated and hope to see you soon.

6/10 Okay

Rechardo

Disliked: Property conditions & facilities
Basic
Overall my stay at the Quality Inn was ok...the room was clean and so was the bathroom...no complaints other than the very simple complimentary breakfast. Trust me, it is a very simple breakfast. Other than an ongoing renovation the hotel was quite and served its overnight purpose.
Stayed 1 night in Nov 2023
Response from pp on Dec 5, 2023
Thank you, for your feedback. We are glad you enjoyed our quiet and clean hotel. We are working diligently to improve the breakfast. Consistent product availability is an ongoing issue with our suppliers but assure you we are committed to getting it better.

6/10 Okay

Kristie

Traveled with family
Liked: Cleanliness, staff & service
Central to dining options. Good for area. Needs updating. Friendly staff
Stayed 2 nights in Nov 2023
Response from pp on Nov 13, 2023
We appreciate your feedback. We have ongoing renovation and hope you will return and enjoy our new rooms.

2/10 Terrible

Sarah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve ever stayed at. Would never stay here again. Booked a 3 night stay and left after the first night. Terrible
Stayed 3 nights in Nov 2023
Response from pp on Nov 13, 2023
We are sorry the toilet overflowed in your room. Normally we charge for damages but we waived the cost to fix the toilet. Please read what our other guests are saying like clean rooms friendly staff and the best location for dining choices.

2/10 Terrible

Tyree

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from pp on Nov 13, 2023
Thank you, for your feedback.

8/10 Good

Charles

Stayed 4 nights in Nov 2023
Response from pp on Dec 5, 2023
Thank you, for your feedback. We appreciate your stay with us.

10/10 Excellent

brian s

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was simple and clean. The beds were nice. We didnt enjoy anything eles we just slept and left. Good overall stay. I think the negative reviews are from a construction period and thats all over now.
Stayed 1 night in Nov 2023
Response from pp on Nov 13, 2023
Thank you for your comments. Our other guests will be delighted to read your review.

8/10 Good

MALCOLM

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean location. Thanks
Stayed 4 nights in Oct 2023
Response from pp on Nov 13, 2023
Thank you, for your feedback. Our staff strives daily to keep our facility clean and spacious. We assure you, that we will continue making improvements.

10/10 Excellent

Nora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like car's going by. But we hade a great time, there
Stayed 2 nights in Oct 2023
Response from pp on Oct 24, 2023
Thank you, for your feedback. We appreciate your stay with us.

8/10 Good

Larry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Pp on Oct 23, 2023
Thank you for your feedback.

4/10 Poor

Robert

Stayed 2 nights in Oct 2023
Response from Pp on Oct 23, 2023
Thank you for your feedback.

10/10 Excellent

Temeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish the vending machines were updated for applepay but that’s about it
Stayed 1 night in Oct 2023
Response from pp on Oct 10, 2023
Thank you, for your feedback. Your comments regarding Apple Pay for the vending machine will be taken up to management.

10/10 Excellent

Debra

Stayed 3 nights in Oct 2023
Response from pp on Nov 13, 2023
Thank you, for your feedback. We are glad you enjoyed your stay.

4/10 Poor

Nikki

Stayed 1 night in Sep 2023
Response from Pp on Oct 23, 2023
Thank you, appreciate your stay.

10/10 Excellent

Kaleem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from pp on Oct 10, 2023
Thank you, for your review. It is a pleasure to get a positive comment. Our staff joins us to thank you and hope you will select the Quality Inn Loganville again.

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from pp on Oct 10, 2023
Thank you, for your feedback. We want to assure you we are committed to providing exceptional service and will continue improving and learning from your comments.

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from pp on Oct 10, 2023
Thank you, for your feedback. We appreciate your stay with us.