Hi, thank you for taking the time to share your experience with Bloc Hotel Gatwick. We're thrilled that our convenient in-airport accessibility exceeded your expectations, and we're glad that any concerns about space were quickly eased by our accommodating layout. Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back for another enjoyable stay. Kindest regards, Emmen, Guest Relations.

Hi Ronnie,a big thank you for your review. We truly appreciate it.It's great to hear that you found Bloc's location convenient for your needs. We take pride in our prime positioning in the South Terminal of Gatwick Airport, ensuring a smooth journey for our guests.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

Hi Dana , thanks for this and I'm pleased you were happy with our location in the South Terminal and had a comfortable night's sleep. I can see you chose one of our smallest, Vista rooms. They're almost pod-like but with a king-sized bed which you can store two large suitcases underneath. We've got bigger rooms, take a look at those next time you're travelling through Gatwick and see if we've got something which would suit you better. I'm sorry to hear about the shower pressure as it should be fantastic, I've asked the Maintenance team to check it as a matter of urgency. We'd be delighted to have the opportunity to welcome you back to Bloc. All the best Katie

Hi Jean, thanks so much for sharing this excellent review.We're delighted to hear that you found Bloc consistently good. It's rewarding to know our efforts to provide a comfortable stay right in the centre of South Terminal are appreciated.Your positive remarks act as encouragement for our team to maintain the high standards we set for ourselves.We hope to welcome you again for another seamless stay at Gatwick Airport.All the best,Sarah

Hi Janelle, thanks for reviewing your visit to us at Bloc.We're delighted to hear you found our location in the middle of the South Terminal convenient for your flight. Our compact rooms are designed for efficiency, and we appreciate your suggestion for guests who may prefer more space.For future visits, we might recommend our Vista Plus or Aspire rooms, which offer additional space and amenities.We’re looking forward to you returning to stay with us at Bloc next time you're travelling through Gatwick.All the best,Sarah

Hi Peter, thanks so much for sharing this review.It's delightful to hear you appreciated the comfortable bed and found the room to be a good size.We're sorry to hear the bathroom lighting wasn't quite bright enough for you; we'll certainly look into this feedback.Bloc aims to provide a restful stay in the centre of South Terminal, and it seems we succeeded with your visit.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

Hello Ann, thanks for sharing this review.We're sorry to hear the room size did not meet your expectations. Bloc rooms are designed to offer a cocoon-like experience, optimized for convenience right in the centre of South Terminal.The ambiance of our corridors is intended to provide a calming contrast to the bustling airport terminal, though we understand preferences vary.We aim to deliver value through our choice of modern rooms, 24-hour reception, and prime location at Gatwick Airport. Your satisfaction is important to us, and we take your comments seriously.We’re looking forward to your next visit to Bloc.All the best,Katie

Hello Kimberly, thanks for sharing this review.We're glad to hear you enjoyed the convenience of Bloc's location right in the centre of South Terminal at Gatwick Airport and the discounts at nearby eateries.Our rooms are indeed designed to be modern cocoons, compact yet equipped with all necessities for a comfortable stay before a flight.We look forward to welcoming you again for another seamless experience.We’re looking forward to your next visit to Bloc.All the best,Katie

Hello Lynn, thanks for sharing this review.We're thrilled you found Bloc's location in the South Terminal of Gatwick Airport convenient for your travel.We're sorry the wet room design wasn't to your liking and understand our rooms are compact, mirroring the efficient use of space found in luxury yacht cabins. We're pleased you enjoyed the complimentary tea, coffee and hot chocolate available to our guests.We value your feedback as it helps us maintain high standards and ensures we meet our guest's needs.We’re looking forward to your next visit to Bloc.All the best,Katie

Hi Dawn, the wet room isn't something everyone's a fan of, our rooms which have separate showers are the VIP rooms and the Runway Suite so you could always think about giving one of those a try. Otherwise, we suggest putting a used towel down on the floor to keep your feet dry if you need to use the facilities again before it's dried fully. I really hope we'll have the opportunity to welcome you back to Bloc again soon. All the best Katie

Hello Stella, thanks for sharing this review.We're delighted you appreciated Bloc's prime location right in the centre of South Terminal at Gatwick Airport.We’re looking forward to your next visit to Bloc.All the best,Katie

Hi, Peter,a big thank you for your review. We truly appreciate it.We're delighted to hear the room provided you with a comfortable rest between your flights. We're sorry the shower design was not to your liking; our wet rooms are indeed compact but efficiently designed for quick refreshment. We hope you enjoyed the convenience of our location right in the centre of the South Terminal at Gatwick Airport.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

Hello Matthew,thank you for positively reviewing your visit.It's wonderful to hear you found our app convenient for a smooth check-in and appreciated Bloc's prime location next to departures. Our team is glad you enjoyed the unique design of your room, crafted to provide a restful pre-flight experience.Our aim is to offer a seamless stay with modern comforts, right in the centre of South Terminal at Gatwick Airport.We can’t wait to welcome you again. Take care,Katie

Hello Jane, thanks for sharing this review.It's delightful to hear that our central location in the South Terminal of Gatwick Airport, comfortable king-sized beds, and efficient air conditioning contributed to a pleasant pre-flight stay for you. We're pleased that the convenience of our online check-in and check-out process added to the seamlessness of your stay.We’re looking forward to your next visit to Bloc.All the best,Katie

Hi, Bill,a big thank you for your review. We truly appreciate it.It's wonderful to hear that the convenience of our location and the comfort of our rooms added to your travel experience. We're sorry to hear our compact room design wasn't quite what you expected, but we're glad it still provided everything needed for a restful night. Our team appreciates your kind words and is thrilled to have been of help during your stay with us in the South Terminal of Gatwick Airport.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

Hi Bruno, I'm sorry your stay at Bloc wasn't as enjoyable as we would have wanted. I can see you chose to book a Sleep room, these are windowless and compact. We've got several other more spacious room types, the Aspire and VIP rooms for example, which would all have more space for you and your belongings. It's good to know the location and staff made a positive impact on you. I'm sure if you booked well in advance you'd find a larger room at a better price. That way we'd have the opportunity to welcome you back to Bloc for a better experience. With all good wishes Katie

Hi Rachel, thanks so much for sharing this review.We're delighted to hear that our room provided comfort and tranquility during your unexpected stay. It's wonderful that you appreciated the seamless transition from our doorstep into the departures area of the South Terminal. Your satisfaction with the quietness and quality of your room echoes our aim to provide a serene environment right at the heart of Gatwick Airport.We're glad that Bloc could offer you a refuge during the inconvenience of a flight cancellation.Please come to see us again very soon.Thanks again,Katie

Hi, David,a big thank you for your review. We truly appreciate it.We're delighted to hear the central location and soundproofing of your room met your expectations for a serene rest before your flight. We note your neutral stance on the room size; Bloc rooms are indeed designed to maximize functionality and comfort within a compact space, reflecting our unique approach at the heart of Gatwick Airport's South Terminal. Our team is always on hand to ensure a smooth stay, and we're glad this was apparent during your visit.Thank you again; we hope to welcome you back soon to Bloc.All the best,Jade

Hi Ashley, thanks so much for sharing this review.We're thrilled that Sankara provided you with such a warm welcome and efficient service, ensuring a comfortable stay in your room. It's wonderful to hear that your layover experience with us met your needs and that you could enjoy some rest and relaxation in our modern rooms.Please come to see us again very soon.Thanks again,Katie

Hello Jonathan,thank you for positively reviewing your visit.We're delighted to hear that our prime location in the South Terminal of Gatwick Airport added to the convenience of your travels. Our team takes pride in maintaining the cleanliness and simplicity of our rooms, ensuring a comfortable stay before your flight. It's pleasing to know that our parking arrangement met your needs and contributed to a stress-free experience.We can’t wait to welcome you again. Take care,Katie

Hi Nita, thanks so much for sharing this review.We're delighted to hear that Bloc served as the perfect start to your travels. Our location in the centre of South Terminal ensures guests have a seamless journey to their flights.Please come to see us again very soon.Thanks again,Katie

Hello Robert,It's great to see that everything about Bloc worked for you. Our aim is to provide a clean, comfortable, quiet place to stay right in the middle of the airport. It's really kind of you to mention our wonderful Reception team and I'm so pleased you found them to be helpful and friendly. We'll be delighted to be able to welcome you back to Bloc next time you're travelling through Gatwick. With all best wishes Katie

Hi Thomas,thanks for taking the time to share your feedback,Your experience is something that we need to discuss personally as we have no record of this alleged incident. We have CCTV throughout the communal areas of the hotel and are in the process of a full investigation. Safety of our guests is a paramount concern and we are keen to establish the basis of your comments. We're glad to hear that our team was able to provide you with a different room promptly.It would be great to hear from you as soon as possible.All best wishes,Sarah

Hello Luis,thank you for positively reviewing your visit.We're delighted you found our location inside the South Terminal of Gatwick Airport convenient for your travel needs. Our team is glad to hear our rooms provided the refreshment and peace of mind needed for a worry-free flight morning.We can’t wait to welcome you again. Take care,Katie

Hi Melissa, thanks for taking the time to share your feedback,We're sorry to hear that the room layout and the air flow did not meet your expectations. Our rooms are designed with a modern, space-efficient style, and we aim to provide a comfortable climate for all guests, with individual controls for air conditioning accessible via wall-mounted panels or a mobile device link. We understand that the unique wet room design can be different from traditional bathrooms, and we're sorry this did not enhance your stay. We value your feedback and will continue to ensure our guests have a restful experience.We'd love you to have a better experience here at Bloc.All best wishesKatie

Hello Liz, thanks for sharing this review.We're thrilled to hear that you enjoyed a sound night's sleep, thanks to our quiet rooms. I'm pleased you were happy with our location in the South Terminal and had a comfortable night's sleep. I can see you chose one of our smallest, Vista rooms. They're almost pod-like but with a king-sized bed which you can store two large suitcases underneath. We've got bigger rooms, take a look at those next time you're travelling through Gatwick and see if we've got something which would suit you better. We’re looking forward to your next visit to Bloc.All the best,Katie

Hello Anne, thanks for sharing this review.We're sorry to hear that the design of the wet room wasn't to your liking and acknowledge the inconvenience of not having a spare toilet roll readily available. Our team is available 24/7 via WhatsApp for immediate assistance, ensuring a comfortable stay at Bloc.We're delighted that you chose Bloc for your stay in the centre of South Terminal at Gatwick Airport and appreciate your comments.We’re looking forward to your next visit to Bloc.All the best,Katie

Hi Fiona, thanks so much for sharing this review.We're delighted to hear our prime location in the South Terminal of Gatwick Airport contributed to a stress-free departure for your early flight. Our team at Bloc always aims to ensure our guests enjoy their stay and make the most of our proximity to the airport and local facilities.Should you decide to visit us again, we hope to provide another seamless experience.Please come to see us again very soon.Thanks again,Katie

Hello Daniel,thank you for positively reviewing your visit.We're thrilled to hear that our location provided the convenience you needed for your travels through Gatwick Airport. It's great to know that the shuttle service met your expectations and facilitated a seamless connection between terminals. Our team at Bloc takes pride in offering a comfortable stay right in the centre of the South Terminal, perfect for travellers like yourself.We can’t wait to welcome you again. Take care,Katie

Hi Elizabeth, thanks so much for sharing this review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable at Bloc. Unfortunately due to not having phones in the room we do not offer wake up calls, however we do loan out alarm clocks at our 24 hour reception.Please come to see us again very soon.Thanks again,Katie

Hi Kei, thanks so much for sharing this review.We're delighted to hear that our location provided you with the convenience needed for your early flight and that you found your room both clean and comfortable.Thank you for recognizing the efforts we put into maintaining a high standard of cleanliness and comfort right in the heart of Gatwick Airport's South Terminal.It's our aim to provide a seamless stay for all our guests, and we're glad we could achieve this for you.Please come to see us again very soon.Thanks again,Katie

Bonjour et merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes désolés d'apprendre que l'espace dans votre chambre n'était pas à la hauteur de vos attentes pour une famille de quatre personnes. Bloc offre différentes catégories de chambres, et nos chambres familiales Vista ou Aspire sont généralement plus adaptées pour un confort optimal.Au plaisir de te recevoir à nouveau,Katie

Hello Kevin,we're delighted to hear that Bloc provided a peaceful and dark environment for your rest before your flight. We can’t wait to welcome you back to Bloc when your travels bring you back to Gatwick. With kindest regards, Katie

Hi Denise,we're glad to hear our prime location in the South Terminal provided the convenience you needed for your travel plans. Our commitment to cleanliness and tranquility is something we take pride in, so it's rewarding to know that these aspects contributed to a pleasant stay. Please come to see us again very soon.Thanks again,Katie

Hi Laura, thanks so much for sharing this review.The convenience of waking up and being just steps away from the departures at Gatwick Airport's South Terminal is something we're proud of.Our team is thrilled that our location contributed to a stress-free start to your journey.Please come to see us again very soon.Thanks again,Katie

Hi Marguerite , thanks so much for this wonderful positive review. We've aimed to make everything about staying here at Bloc as simple and streamlined as possible, keeping everything clean and fresh. It's always great to know we've succeeded. I'm so pleased there's nothing negative to say about your time here and we'll very much look forward to having the opportunity to welcome you back to stay with us at Bloc. All the best, Katie

Hi Anthony, it's wonderful to see that staying with us at Bloc worked out so well for you. We hope that Bloc will now be your 'go to' hotel at Gatwick and we can look forward to welcoming you back before too long. With all best wishes, Katie

Hello David,We're glad to hear that you found our hotel suitable for a one-night stay. Providing a comfortable and convenient experience for short-term guests like yourself is our priority. We appreciate your feedback and look forward to welcoming you back for another great night's stay in the future. Best regards, Katie

Hi David, With the Air Con/heating you can control it in one of two ways; the wall-mounted panel next to the bed or using the link that you're invited to download to your phone. If neither of these is sufficient then always feel free to contact the 24-hour Reception team by message or call and they'll do all they can to assist you.Have a look at our Aspire or VIP rooms next time you need to stay at Gatwick. With more space, windows and facilities, one of them might be better for you. Book as far in advance as possible to get our best rates which won't be as seasonally affected as they are right now.We're pleased to know that, despite the concerns, you found your overall stay to be good.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie