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블록 호텔 런던 개트윅 에어포트 여행 후기

3 out of 5
블록 호텔 런던 개트윅 에어포트
South Terminal, Gatwick Airport, Gatwick, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 2771개 이용 후기 중 1620개" "
평점 8 - 좋아요. 2771개 이용 후기 중 759개" "
평점 6 - 괜찮아요. 2771개 이용 후기 중 226개" "
평점 4 - 별로예요. 2771개 이용 후기 중 109개" "
평점 2 - 너무 별로예요. 2771개 이용 후기 중 57개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
공항내위치한 숙소 괜찮음
south terminal에 도착한 후, 공항 외부로 나가지 않고, 공항 내 이동을 통해 호텔에 도착할 수 있었다. 좁다는 후기가 많아서 걱정했지만, 캐리어 2개 펼치고 딱 사람 지날 수 있는 정도였어서 문제없이 이용할 수 있었다. 창문에 블라인드가 쳐져있어서 푹 잘 수 있었고, 옆방 소음도 전혀 들리지 않았다. 와이파이 로그인해서 연결하면 큰 불편없이 사용할 수 있었다.
2023년 8월에 1박 숙박함
답변 제공: Emmen 님, 2023년 8월 30일
Hi, thank you for taking the time to share your experience with Bloc Hotel Gatwick. We're thrilled that our convenient in-airport accessibility exceeded your expectations, and we're glad that any concerns about space were quickly eased by our accommodating layout. Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back for another enjoyable stay. Kindest regards, Emmen, Guest Relations.

8/10 - 좋아요

juyeon

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Jeemyeong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Wonjune

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천
아침에 게트윅에서 떠나기엔 충분히 좋은 방입니다. 덕분에 비행기 타기전까지 최대한으로 잠을 잘 수 있었습니다
2022년 2월에 1박 숙박함

10/10 - 훌륭해요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a perfect location inside the Gatwick Airport making our flight connection perfectly easy and convenient. Hotel staff was very helpful and friendly, allowing us an extra hour to check out since due to a series of unfortunate events we didn’t arrive until after 2 a.m. Our room was very quiet and comfortable, though very small. Bed was very comfortable, medium firmness, but due to the size of the room one of us had to climb over the other to get out of bed. We didn’t like the all-in-one bathroom where the shower is not separated from the toilet and sink. All was clean and in good working order. We felt very welcome and had an overall excellent stay.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's fine for one night but I do begrudge having to say it's 'fine' when paying almost £150 for the room. They are functional, minimal rooms with comfy beds. What you need for a airport stay just not at those prices?
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Chiaw Ling

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Poorly sign- posted if arriving via National Express Coach to South Terminal. Cumbersome check in at third floor then need to go out to use lift to get up to rooms. Bathroom is terrible with no shower curtain or partition. Whole floor becomes wet and not even a floor mat to dry the feet. Very unthoughtful design.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really didn’t mind this place. It’s right by airport security so you can prob have an extra 30 mins in bed compared to staying at another airport hotel with a shuttle bus. Windowless cell with a small double bed. The bathroom setup was a bit odd, once you shower the whole area is soaking wet so I had to put my shoes on to brush my teeth. Prob not for anyone that wants to spend a lot of time getting ready before a flight doing their hair etc. but for a bit of sleep and running straight to security it’s great
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Ronnie 님, Wellington

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Convient
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 23일
Hi Ronnie,a big thank you for your review. We truly appreciate it.It's great to hear that you found Bloc's location convenient for your needs. We take pride in our prime positioning in the South Terminal of Gatwick Airport, ensuring a smooth journey for our guests.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

8/10 - 좋아요

Dana

별로예요: 숙박 시설 상태 및 시설
the hotel is conveniently located inside the airport. The room is extremely small, it could barely fit my luggage. The bathroom is designed in an awkward way but it is good enough for a very short stay.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 23일
Hi Dana , thanks for this and I'm pleased you were happy with our location in the South Terminal and had a comfortable night's sleep. I can see you chose one of our smallest, Vista rooms. They're almost pod-like but with a king-sized bed which you can store two large suitcases underneath. We've got bigger rooms, take a look at those next time you're travelling through Gatwick and see if we've got something which would suit you better. I'm sorry to hear about the shower pressure as it should be fantastic, I've asked the Maintenance team to check it as a matter of urgency. We'd be delighted to have the opportunity to welcome you back to Bloc. All the best Katie

10/10 - 훌륭해요

Benas

2024년 5월에 1박 숙박함

10/10 - 훌륭해요

jeann 님, nebo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always reliably good
2024년 5월에 1박 숙박함
답변 제공: Sarah 님, 2024년 5월 22일
Hi Jean, thanks so much for sharing this excellent review.We're delighted to hear that you found Bloc consistently good. It's rewarding to know our efforts to provide a comfortable stay right in the centre of South Terminal are appreciated.Your positive remarks act as encouragement for our team to maintain the high standards we set for ourselves.We hope to welcome you again for another seamless stay at Gatwick Airport.All the best,Sarah

8/10 - 좋아요

Janelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a nice convenient hotel for our flight the next day. The room was a little small, but we just needed it to sleep in so it wasn't so bad. If you are claustrophobic though, definitely splurge for one of the larger rooms.
2024년 5월에 1박 숙박함
답변 제공: Sarah 님, 2024년 5월 22일
Hi Janelle, thanks for reviewing your visit to us at Bloc.We're delighted to hear you found our location in the middle of the South Terminal convenient for your flight. Our compact rooms are designed for efficiency, and we appreciate your suggestion for guests who may prefer more space.For future visits, we might recommend our Vista Plus or Aspire rooms, which offer additional space and amenities.We’re looking forward to you returning to stay with us at Bloc next time you're travelling through Gatwick.All the best,Sarah

10/10 - 훌륭해요

Peter

연인과의 여행
Room a good size, bed comfortable. Only minor complaint - bathroom a bit dark. Otherwise a good stay in a decent hotel.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hi Peter, thanks so much for sharing this review.It's delightful to hear you appreciated the comfortable bed and found the room to be a good size.We're sorry to hear the bathroom lighting wasn't quite bright enough for you; we'll certainly look into this feedback.Bloc aims to provide a restful stay in the centre of South Terminal, and it seems we succeeded with your visit.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

6/10 - 괜찮아요

Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Room is too tiny a dark. Didn’t fell comfortable in the dark narrow corridors. Didnt get value for the cost. Hilton is way better for same money.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hello Ann, thanks for sharing this review.We're sorry to hear the room size did not meet your expectations. Bloc rooms are designed to offer a cocoon-like experience, optimized for convenience right in the centre of South Terminal.The ambiance of our corridors is intended to provide a calming contrast to the bustling airport terminal, though we understand preferences vary.We aim to deliver value through our choice of modern rooms, 24-hour reception, and prime location at Gatwick Airport. Your satisfaction is important to us, and we take your comments seriously.We’re looking forward to your next visit to Bloc.All the best,Katie

10/10 - 훌륭해요

kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The Bloc hotel is very convenient inside the Gatwick airport. Quick on & off flights & plenty of eateries, staying at the Bloc gives discounts to most of them. The rooms are small but sufficient.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hello Kimberly, thanks for sharing this review.We're glad to hear you enjoyed the convenience of Bloc's location right in the centre of South Terminal at Gatwick Airport and the discounts at nearby eateries.Our rooms are indeed designed to be modern cocoons, compact yet equipped with all necessities for a comfortable stay before a flight.We look forward to welcoming you again for another seamless experience.We’re looking forward to your next visit to Bloc.All the best,Katie

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location for catching a flight was fantastic. Compact but perfectly well quipped and comfortable
2024년 5월에 1박 숙박함

8/10 - 좋아요

Lynn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We booked this hotel because it is located at Gatwick airport, which we were flying out of the next day and we could take the train right to the airport from London. It was very convenient. The rooms are small and I hated the wet room bathroom concept! They had free tea, coffee and hot chocolate available, which was very nice. It was fine for one night.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hello Lynn, thanks for sharing this review.We're thrilled you found Bloc's location in the South Terminal of Gatwick Airport convenient for your travel.We're sorry the wet room design wasn't to your liking and understand our rooms are compact, mirroring the efficient use of space found in luxury yacht cabins. We're pleased you enjoyed the complimentary tea, coffee and hot chocolate available to our guests.We value your feedback as it helps us maintain high standards and ensures we meet our guest's needs.We’re looking forward to your next visit to Bloc.All the best,Katie

10/10 - 훌륭해요

Ole Jonny

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
0
2024년 4월에 1박 숙박함

4/10 - 별로예요

Dawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are very small and bathroom not great,
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hi Dawn, the wet room isn't something everyone's a fan of, our rooms which have separate showers are the VIP rooms and the Runway Suite so you could always think about giving one of those a try. Otherwise, we suggest putting a used towel down on the floor to keep your feet dry if you need to use the facilities again before it's dried fully. I really hope we'll have the opportunity to welcome you back to Bloc again soon. All the best Katie

8/10 - 좋아요

Stella 님, Windermere

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hello Stella, thanks for sharing this review.We're delighted you appreciated Bloc's prime location right in the centre of South Terminal at Gatwick Airport.We’re looking forward to your next visit to Bloc.All the best,Katie

10/10 - 훌륭해요

peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the rooms are small, but surprisingly comfortable. perfect for a short stay waiting on a connecting flight. the showers are a little weird, getting water all over, but they got us clean.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hi, Peter,a big thank you for your review. We truly appreciate it.We're delighted to hear the room provided you with a comfortable rest between your flights. We're sorry the shower design was not to your liking; our wet rooms are indeed compact but efficiently designed for quick refreshment. We hope you enjoyed the convenience of our location right in the centre of the South Terminal at Gatwick Airport.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

10/10 - 훌륭해요

Matthew

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was done via the app. Convenient to departures. Quirky , fun room
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hello Matthew,thank you for positively reviewing your visit.It's wonderful to hear you found our app convenient for a smooth check-in and appreciated Bloc's prime location next to departures. Our team is glad you enjoyed the unique design of your room, crafted to provide a restful pre-flight experience.Our aim is to offer a seamless stay with modern comforts, right in the centre of South Terminal at Gatwick Airport.We can’t wait to welcome you again. Take care,Katie

8/10 - 좋아요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great place delivering exactly what it’s intended for - a place to crash before a flight. Perfect location, comfortable king sized bed and good air conditioning. We stayed in a room without a window and it was good with us, but anyone who is claustrophobic may want to consider upgrading to one with a window. We were well rested and less rushed getting to our morning flight. The online check-in and check-out was an added bonus.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hello Jane, thanks for sharing this review.It's delightful to hear that our central location in the South Terminal of Gatwick Airport, comfortable king-sized beds, and efficient air conditioning contributed to a pleasant pre-flight stay for you. We're pleased that the convenience of our online check-in and check-out process added to the seamlessness of your stay.We’re looking forward to your next visit to Bloc.All the best,Katie

10/10 - 훌륭해요

Bill

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoy the convenience of staying at this hotel in Gatwick airport and often plan our return trips to Canada from Europe with Gatwick flights. Rooms are small but include everything you need for an overnight stay. Very clean. Comfortable bed with crisp sheets. The people at the desk were always friendly and helpful.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hi, Bill,a big thank you for your review. We truly appreciate it.It's wonderful to hear that the convenience of our location and the comfort of our rooms added to your travel experience. We're sorry to hear our compact room design wasn't quite what you expected, but we're glad it still provided everything needed for a restful night. Our team appreciates your kind words and is thrilled to have been of help during your stay with us in the South Terminal of Gatwick Airport.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie

6/10 - 괜찮아요

Bruno

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Really practical by its localisation. But the smallest room we ever saw ... No space around the bed at 3 of the sides of the bed.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hi Bruno, I'm sorry your stay at Bloc wasn't as enjoyable as we would have wanted. I can see you chose to book a Sleep room, these are windowless and compact. We've got several other more spacious room types, the Aspire and VIP rooms for example, which would all have more space for you and your belongings. It's good to know the location and staff made a positive impact on you. I'm sure if you booked well in advance you'd find a larger room at a better price. That way we'd have the opportunity to welcome you back to Bloc for a better experience. With all good wishes Katie

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect option if your flight gets cancelled. Lovely room. Comfy bed. Quiet. Walk out into departures. What more could you want.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hi Rachel, thanks so much for sharing this review.We're delighted to hear that our room provided comfort and tranquility during your unexpected stay. It's wonderful that you appreciated the seamless transition from our doorstep into the departures area of the South Terminal. Your satisfaction with the quietness and quality of your room echoes our aim to provide a serene environment right at the heart of Gatwick Airport.We're glad that Bloc could offer you a refuge during the inconvenience of a flight cancellation.Please come to see us again very soon.Thanks again,Katie

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
Right in the middle of the airport so great for early check ins - rooms are small but totally sound proofed,
2024년 5월에 1박 숙박함
답변 제공: Jade 님, 2024년 5월 18일
Hi, David,a big thank you for your review. We truly appreciate it.We're delighted to hear the central location and soundproofing of your room met your expectations for a serene rest before your flight. We note your neutral stance on the room size; Bloc rooms are indeed designed to maximize functionality and comfort within a compact space, reflecting our unique approach at the heart of Gatwick Airport's South Terminal. Our team is always on hand to ensure a smooth stay, and we're glad this was apparent during your visit.Thank you again; we hope to welcome you back soon to Bloc.All the best,Jade

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The gentleman at the desk, Sankara helped to book me a room after just landing at the airport. Very friendly and helpful. A nice room and a hot shower were great for a long layover.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hi Ashley, thanks so much for sharing this review.We're thrilled that Sankara provided you with such a warm welcome and efficient service, ensuring a comfortable stay in your room. It's wonderful to hear that your layover experience with us met your needs and that you could enjoy some rest and relaxation in our modern rooms.Please come to see us again very soon.Thanks again,Katie

10/10 - 훌륭해요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotels in the middle of the South Terminal so really convenient for an early morning flight. Easy to park as just use regular airport parking. Clean basic accommodation which is fine for one night before or after a trip.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hello Jonathan,thank you for positively reviewing your visit.We're delighted to hear that our prime location in the South Terminal of Gatwick Airport added to the convenience of your travels. Our team takes pride in maintaining the cleanliness and simplicity of our rooms, ensuring a comfortable stay before your flight. It's pleasing to know that our parking arrangement met your needs and contributed to a stress-free experience.We can’t wait to welcome you again. Take care,Katie

10/10 - 훌륭해요

Nita

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exactly what we needed before an early morning flight.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hi Nita, thanks so much for sharing this review.We're delighted to hear that Bloc served as the perfect start to your travels. Our location in the centre of South Terminal ensures guests have a seamless journey to their flights.Please come to see us again very soon.Thanks again,Katie

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check-in was quick and easy. Front staff was friendly and very helpful.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hello Robert,It's great to see that everything about Bloc worked for you. Our aim is to provide a clean, comfortable, quiet place to stay right in the middle of the airport. It's really kind of you to mention our wonderful Reception team and I'm so pleased you found them to be helpful and friendly. We'll be delighted to be able to welcome you back to Bloc next time you're travelling through Gatwick. With all best wishes Katie

2/10 - 너무 별로예요

Thomas

별로예요: 청결 상태
I was attacked near my room. Received damage and trauma to my leg . Ran to elevator to confront the attacker then he ran out to departures area and headed in a run towards the stairs to ground floor. The hotel. manager did nothing other than to go with me to the area of the attack and give me another room..
2024년 5월에 1박 숙박함
답변 제공: Sarah 님, 2024년 5월 22일
Hi Thomas,thanks for taking the time to share your feedback,Your experience is something that we need to discuss personally as we have no record of this alleged incident. We have CCTV throughout the communal areas of the hotel and are in the process of a full investigation. Safety of our guests is a paramount concern and we are keen to establish the basis of your comments. We're glad to hear that our team was able to provide you with a different room promptly.It would be great to hear from you as soon as possible.All best wishes,Sarah

10/10 - 훌륭해요

Luis

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel in airport with what you need to wake up refresh and don’t worry about missing your flight.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hello Luis,thank you for positively reviewing your visit.We're delighted you found our location inside the South Terminal of Gatwick Airport convenient for your travel needs. Our team is glad to hear our rooms provided the refreshment and peace of mind needed for a worry-free flight morning.We can’t wait to welcome you again. Take care,Katie

4/10 - 별로예요

Melissa

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
The Bloc Hotel is literally a block. The bed was squished up against the wall and window. The windows did not open and the air flow was either freezing or roasting. The bathroom was a shower room - so when showering you had to keep all things outside of it or they would be soaked. Sufficient to lay your head at the airport, but I likely won’t be staying at this type of hotel again.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hi Melissa, thanks for taking the time to share your feedback,We're sorry to hear that the room layout and the air flow did not meet your expectations. Our rooms are designed with a modern, space-efficient style, and we aim to provide a comfortable climate for all guests, with individual controls for air conditioning accessible via wall-mounted panels or a mobile device link. We understand that the unique wet room design can be different from traditional bathrooms, and we're sorry this did not enhance your stay. We value your feedback and will continue to ensure our guests have a restful experience.We'd love you to have a better experience here at Bloc.All best wishesKatie

10/10 - 훌륭해요

Liz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Did not hear one place and slept soundly. Room is very small, had to get creative putting up luggage
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hello Liz, thanks for sharing this review.We're thrilled to hear that you enjoyed a sound night's sleep, thanks to our quiet rooms. I'm pleased you were happy with our location in the South Terminal and had a comfortable night's sleep. I can see you chose one of our smallest, Vista rooms. They're almost pod-like but with a king-sized bed which you can store two large suitcases underneath. We've got bigger rooms, take a look at those next time you're travelling through Gatwick and see if we've got something which would suit you better. We’re looking forward to your next visit to Bloc.All the best,Katie

6/10 - 괜찮아요

Anne

연인과의 여행
The room is pretty basic. I hate the “wet room” how people can have a shower and then have to walk in and out of a soaking wet bathroom floor beggars belief. Plus the communication between your room and the staff has to be done on WhatsApp. We ran out of toilet roll at 4:00 am,( always had a spare one in all the hotels I’ve ever stayed in) my husband is sleeping and I have to sort out WhatsApp. Didn’t happen, luckily I had lots of packets of Kleenex.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hello Anne, thanks for sharing this review.We're sorry to hear that the design of the wet room wasn't to your liking and acknowledge the inconvenience of not having a spare toilet roll readily available. Our team is available 24/7 via WhatsApp for immediate assistance, ensuring a comfortable stay at Bloc.We're delighted that you chose Bloc for your stay in the centre of South Terminal at Gatwick Airport and appreciate your comments.We’re looking forward to your next visit to Bloc.All the best,Katie

10/10 - 훌륭해요

Fiona

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfectly placed for airport and amenities. Great for an early morning flight.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hi Fiona, thanks so much for sharing this review.We're delighted to hear our prime location in the South Terminal of Gatwick Airport contributed to a stress-free departure for your early flight. Our team at Bloc always aims to ensure our guests enjoy their stay and make the most of our proximity to the airport and local facilities.Should you decide to visit us again, we hope to provide another seamless experience.Please come to see us again very soon.Thanks again,Katie

10/10 - 훌륭해요

daniel

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was very convenient for the north terminal even for south terminal the shuttle was very easy to get to.
2024년 4월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 22일
Hello Daniel,thank you for positively reviewing your visit.We're thrilled to hear that our location provided the convenience you needed for your travels through Gatwick Airport. It's great to know that the shuttle service met your expectations and facilitated a seamless connection between terminals. Our team at Bloc takes pride in offering a comfortable stay right in the centre of the South Terminal, perfect for travellers like yourself.We can’t wait to welcome you again. Take care,Katie

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just wish there was a clock or wake up service.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 14일
Hi Elizabeth, thanks so much for sharing this review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable at Bloc. Unfortunately due to not having phones in the room we do not offer wake up calls, however we do loan out alarm clocks at our 24 hour reception.Please come to see us again very soon.Thanks again,Katie

8/10 - 좋아요

Kei

연인과의 여행
좋아요: 편의 시설/서비스
If its convenience you are after for a very early morning flight then this is the hotel for you. Clean and comfortable you will be arriving at the check in gate hassle and stress free
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 14일
Hi Kei, thanks so much for sharing this review.We're delighted to hear that our location provided you with the convenience needed for your early flight and that you found your room both clean and comfortable.Thank you for recognizing the efforts we put into maintaining a high standard of cleanliness and comfort right in the heart of Gatwick Airport's South Terminal.It's our aim to provide a seamless stay for all our guests, and we're glad we could achieve this for you.Please come to see us again very soon.Thanks again,Katie

6/10 - 괜찮아요

Darmech

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très petit pour une famille de 4 personnes
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 14일
Bonjour et merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes désolés d'apprendre que l'espace dans votre chambre n'était pas à la hauteur de vos attentes pour une famille de quatre personnes. Bloc offre différentes catégories de chambres, et nos chambres familiales Vista ou Aspire sont généralement plus adaptées pour un confort optimal.Au plaisir de te recevoir à nouveau,Katie

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In the airport, never sleep on an airport seat again. Quiet and dark. Relaxed
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 13일
Hello Kevin,we're delighted to hear that Bloc provided a peaceful and dark environment for your rest before your flight. We can’t wait to welcome you back to Bloc when your travels bring you back to Gatwick. With kindest regards, Katie

10/10 - 훌륭해요

Denise 님, New York

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for our overnight stay and Gatwick airport. We had a plane arriving late at night so it was easier for us to stay at the airport and take a morning train to London. This place was perfect for that. Very near the train and the plane. Perfectly clean, quiet and friendly.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 13일
Hi Denise,we're glad to hear our prime location in the South Terminal provided the convenience you needed for your travel plans. Our commitment to cleanliness and tranquility is something we take pride in, so it's rewarding to know that these aspects contributed to a pleasant stay. Please come to see us again very soon.Thanks again,Katie

10/10 - 훌륭해요

Laura 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you are flying out of Gatwick this is the way to go. Makes life so easy. You wake up and go. No cabs no traffic.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 13일
Hi Laura, thanks so much for sharing this review.The convenience of waking up and being just steps away from the departures at Gatwick Airport's South Terminal is something we're proud of.Our team is thrilled that our location contributed to a stress-free start to your journey.Please come to see us again very soon.Thanks again,Katie

10/10 - 훌륭해요

Adalberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Marguerite 님, Saskatoon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super convenient. Clean. Firm mattress.
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 13일
Hi Marguerite , thanks so much for this wonderful positive review. We've aimed to make everything about staying here at Bloc as simple and streamlined as possible, keeping everything clean and fresh. It's always great to know we've succeeded. I'm so pleased there's nothing negative to say about your time here and we'll very much look forward to having the opportunity to welcome you back to stay with us at Bloc. All the best, Katie

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ideal for an overnight stay with an early flight time
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 13일
Hi Anthony, it's wonderful to see that staying with us at Bloc worked out so well for you. We hope that Bloc will now be your 'go to' hotel at Gatwick and we can look forward to welcoming you back before too long. With all best wishes, Katie

8/10 - 좋아요

David 님, Woodley

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Good for 1 night!
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 13일
Hello David,We're glad to hear that you found our hotel suitable for a one-night stay. Providing a comfortable and convenient experience for short-term guests like yourself is our priority. We appreciate your feedback and look forward to welcoming you back for another great night's stay in the future. Best regards, Katie

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The smart system for check in check out and Smart Control of lights, heating was unavailable throughout the stay The rooms are very small, fine for one person but very tight for two. Overall good
2024년 5월에 1박 숙박함
답변 제공: Katie 님, 2024년 5월 13일
Hi David, With the Air Con/heating you can control it in one of two ways; the wall-mounted panel next to the bed or using the link that you're invited to download to your phone. If neither of these is sufficient then always feel free to contact the 24-hour Reception team by message or call and they'll do all they can to assist you.Have a look at our Aspire or VIP rooms next time you need to stay at Gatwick. With more space, windows and facilities, one of them might be better for you. Book as far in advance as possible to get our best rates which won't be as seasonally affected as they are right now.We're pleased to know that, despite the concerns, you found your overall stay to be good.Thank you again; we hope to welcome you back soon to Bloc.All the best,Katie