숙박 시설 정면

이비스 스타일스 런던 글로스터 로드 여행 후기

3 out of 5
이비스 스타일스 런던 글로스터 로드
110 Cromwell Rd, Kensington, London, England

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 200개" "
평점 8 - 좋아요. 1002개 이용 후기 중 430개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 245개" "
평점 4 - 별로예요. 1002개 이용 후기 중 83개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 44개" "

8.0/10

청결 상태

7.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

4/10 - 별로예요

MIKYUNG

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
불편했어요~~
지하철역 가까이 있어 교통 용이하나 방상태나 청결도 낮고요 먼지가 날려 방안에 있기가 불편할정도. 수압이 너무 약해 샤워할때 매우 불편했어요. 엘리베이터 너무 노후 되어 잦은 멈춤..
2020년 1월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
직원들이 친절하였습니다.
2019년 2월에 2박 숙박함

8/10 - 좋아요

YOON KYOUNG

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
위치 편리하고 친절한 호텔
자연사 박물관, 빅토리아 앨버트 뮤지엄 등 도보이용 가능해서 위치가 굉장히 좋았고, 트윈룸이 넓어 편했어요. 직원들 매우 친절하고 조식은 간소하나 빵과 커피가 아주 맛있었어요. 다만, 인테리어 공사를 시작해서 라운지 이용이 안되어 아쉬웠습니다. 맞은편에 레스토랑, 마트, 지하철 그리고 우측으로는 코인세탁소도 있어서 편리했습니다. 바로앞 셜록홈즈가는 버스가 있어서 다녀오기 편했습니다. 단 냉장고가 없어서 창문바깥쪽에 (겨울이라)사온 음식을 잠깐 놓아놓긴 했습니다 ^^ (티비도 크고 좋았음. 중심가라 소음은 있음)
2019년 1월에 7박 숙박함

8/10 - 좋아요

IN JUNG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
무난한 숙소
냉장고가 없어서 당황했지만 런던 물가 감안해서 무난했어요 ㅠ아 5층까진 엘레베이터가 안되어 4층에서 내려서 캐리어 들고 올라가야 해서 그건 힘들었지만 나머지는 친절하시고 다 만족해요~
2018년 8월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
런던에 출장으로 가성비 딱 인 호텔
런던은 한해 평균 한번씩 출장을 갑니다. 런던에 출장에 적합한 (위치 좋고, 깔끔하고, 조식 무난하고, 비용 저렴하고...) 호텔이 그리 많지는 않은것 같습니다. 그 동안 이용한 호텔이 여의치 않아 새롭게 찾은 호텔인데, 만족합니다. 지하철역(피카딜리, 서클, 디스트릭 라인 환승)이 50m에 있고 주변 무난하고... 시설 깨끗합니다. 호텔 복도나 식당이 좀 좁긴한데... 런던이니까... 다음에 또 갈 생각입니다. 가격은 2월 기준으로 만족합니다만, 성수기에는 좀 더 오르겠죠.
2018년 2월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not a little surprised to find my room in the -1 floor!
2017년 9월에 1박 숙박함
Dear Guest, Thank you for sharing your recent experience at Best Western The Cromwell. We always aim to provide an enjoyable stay to our guests and is truly disappointing to read that you didn't like your room to be allocated on the lower ground floor. Please be assured, we always take learning's from our valued guests and hope this recent experience will not dissuade you to visit us again. Sincerely, Laura Civita Front Office Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 객실의 편안함
교통편 이용이 편한 호탤
호탤 룸이 좁아서 불편했음.
Dear Anonymouse, 確かに私たちが監視し、当社のサービスを向上させることができますあなたのフィードバックをいただき、ありがとうございます。 私はあなたがあなたの訪問中に発生したサービスの問題に不足をお詫び申し上げます。私は、今日はチームとあなたのフィードバックを共有しているし、彼らはまた、あなたが経験したサービスの問題に関する謝罪で私に参加します。 私の注意にこれを持って来るためにもう一度ありがとうと私たちはあなたに私たちの真のサービス基準を表示する機会にしたいんでした期待しています。 ホテルのマネージャー。

6/10 - 괜찮아요

홀로 여행기 님, 한국

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
번화한 지역의 변두리
번화한 지역의 중심이 아니고 변두리에 위치하여, 시끄럽지 않고 그렇다고 매우 한적하지도 않았다. 특히 튜브역이 아주 가까와 교통이 편리하였다. 호텔 분위기는 고급스럽지는 않고 평범하였으며, 특징이 별로 없었지만, 거슬리는 것도 없었다. 그래도 걸을 수 있는 거리에, 관광지나 쇼핑이 가능한 상점들이 있었다.
답변 제공: Hotel Manager 님, 2017년 5월 8일
Dear Anonymous, Best Western The Cromwell에서 최근에 호텔에 머물면서 리뷰를 온라인에 올릴 시간을 가져 주셔서 감사드립니다. 이곳에서 우리와 짧은 시간을 함께 지내며 중심 위치를 최대한 활용 한 것을 보니 매우 기쁩니다. 다시 한 번 온라인 경험을 공유해 주셔서 감사 드리며 곧 다시 만나 뵙기를 바랍니다. 친절 감사합니다 호텔 매니저

6/10 - 괜찮아요

ellen

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

ellen 님, london

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
fan is not work.very loud.very strong.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Oliver

좋아요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2024년 5월 4일
Dear Oliver,Thank you for such a great review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to a return visit from you in the future.Best wishes,ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

WARREN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff were very helpful exerlant service but could do with disabled access nice room good location
2024년 4월에 1박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2024년 4월 6일
Dear Warren,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our staff helpful and enjoyed excellent service throughout your stay. We also appreciate your feedback regarding disabled access and will certainly look into ways to enhance accessibility for all our guests. It's great to know that you found your room to be nice and enjoyed our convenient location. We value your feedback and hope to have the pleasure of welcoming you back soon for another enjoyable stay.Kind regards,ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

Lawrence

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet room staff were excellent this hotel suited our purpose for what we needed to do in the area
2024년 3월에 3박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2024년 3월 24일
Dear Lawrence,Thank you for taking the time to review your stay.We're thrilled to hear that our staff made a great impression and that our hotel was a fitting choice for your activities in the area. It's wonderful to know that the tranquility of our rooms contributed positively to your stay. Our team takes great pride in maintaining our hotel to the highest standards, and your appreciation for our service and the condition of our hotel is truly valued. While we note your rating on room cleanliness, please rest assured that our housekeeping team is dedicated to providing a clean and comfortable environment for all our guests.The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes,ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

Ricky

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2024년 3월 3일
Dear Ricky,Thank you for this review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to a return visit from you in the future.Best wishes,ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

Kathryn

2024년 1월에 1박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2024년 1월 21일
Dear Kathryn,Thank you for taking the time to let us know your opinion of your recent stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be a pleasure to welcome you back. Best wishes,ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

VINCENT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superbe hotel
2024년 1월에 5박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2024년 1월 13일
Cher Vincent,Nous vous remercions pour cet excellent retour.Nous sommes enchantés que vous ayez passé un magnifique séjour et que vous ayez apprécié le confort ainsi que la propreté de votre chambre !Merci de souligner la qualité du service.Au plaisir de vous accueillir pour une autre expérience de qualité.ibis Styles London Gloucester Road Team

8/10 - 좋아요

Christy

좋아요: 직원 및 서비스
별로예요: 청결 상태
답변 제공: ibis Styles London Gloucester Road Team 님, 2024년 1월 13일
Dear Christy,Thank you for sharing your recent hotel stay experience. We appreciate your feedback on room cleanliness, hotel condition, and service. We apologize for any shortcomings in cleanliness; rest assured, we'll address this with our housekeeping team. Your input on the hotel's condition is duly noted, and we'll undertake necessary improvements. We're delighted to hear that the service met your expectations, and your positive comments will be shared with our team. We value your feedback, and it serves as a guide for enhancing our overall guest experience. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Kind regards,ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

Jorge

좋아요: 편의 시설/서비스
2023년 12월에 3박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2024년 1월 11일
Dear Jorge,Thank you for your kind feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back for another memorable experience.Best wishes,ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

Elizabeth 님, OAKLAND

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to public transportation, clean, and good value for the price.
2023년 12월에 2박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 12월 25일
Dear Elizabeth,Thank you for taking the time to review your stay.We're delighted to hear that our hotel's closeness to public transportation made for a convenient experience for you. It's also gratifying to know our commitment to cleanliness met your expectations and that you found value in your stay with us.We hope that you will visit us again in the future. Kind regards,ibis Styles London Gloucester Road Team

8/10 - 좋아요

Aline

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Problemas no check-in
Inicialmente, tivemos um problema com o quarto, que ficava no subsolo e não havia sido informado esse detalhe no momento da reserva. Fizemos a reclamação e solicitação de outro quarto na recepção e não nos pareceram muito solícitos. No entanto, após responder uma pesquisa sobre a avaliação do check-in, o atendimento melhorou e conseguimos a troca do quarto no dia seguinte. Acredito que devo agradecer à gerência por intervir e nos auxiliar a termos uma estadia melhor. A localização é ótima, o café da manhã é bom. Apenas deveriam ser mais transparentes nas descrições dos quartos disponíveis na hora da reserva.
2023년 11월에 4박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 12월 25일
Cara Aline, agradecemos o tempo despendido a partilhar o seu comentário.Ficamos felizes por ter apreciado nossa localização privilegiada e o café da manhã que oferecemos. É gratificante saber que a intervenção da gerência contribuiu para uma estadia mais agradável após o contratempo inicial.Lamentamos o desafio encontrado com o quarto inicialmente designado a você. Compreendemos a importância de uma acomodação que atenda às expectativas, e embora alguns de nossos quartos sejam situados no subsolo, como mencionado no contexto, asseguramos que todos os espaços do nosso hotel são projetados com o conforto e a satisfação dos nossos hóspedes em mente.Agradecemos por reconhecer os esforços da nossa equipe em responder prontamente à sua pesquisa e em facilitar a troca do quarto. É nosso compromisso oferecer um serviço de excelência e atenção aos detalhes.Esperamos recebê-la novamente em breve. Com os melhores cumprimentos,ibis Styles London Gloucester Road Team

8/10 - 좋아요

Trine

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
God beliggenhed
Fantastisk beliggenhed. Hyggeligt kvarter. Let at komme rundt i byen med bus og underground til seværdigheder mm
2023년 11월에 3박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 12월 14일
Dear Trine,It was a pleasure to receive this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We are pleased to know that you found our location to be so ideal for transport and for visiting the many nearby attractions. We all look forward to welcoming you back in the future.Kind regards,ibis Styles London Gloucester Road Team

6/10 - 괜찮아요

Elizabeth

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Well trained staff, friendly and efficient. Excellent reception area, good atmosphere.
2023년 11월에 1박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 11월 14일
Dear Elizabeth, Thank you for this review of your recent stay.We are thrilled to hear that you found our staff to be well-trained, friendly, and efficient. Our team works hard to provide a welcoming atmosphere and exceptional service to all our guests. It's great to know that you enjoyed our reception area and its ambiance.We appreciate your feedback on the hotel condition and room amenities. As you mentioned, our hotel was recently refurbished in 2019, and we strive to maintain a high standard of quality across all aspects of our property. We hope that your overall stay was comfortable and enjoyable.We truly hope that you will return for yet another memorable experience. All the best,ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

eoin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 11월 12일
Dear Eoin,Thank you for your positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again soon.Best regards,ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

Allison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 11월 4일
Dear Allison, Thank you very much for your kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Kind regards,ibis Styles London Gloucester Road Team

6/10 - 괜찮아요

Diane

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Not very welcoming
Up my arrival, I was told that I couldn't check in a bit earlier because there wasn't a room available, which was not accurate because my friend checked in and was not satisfied with his room, asked to change twice, so apparantly there were two rooms available. Also, the aircon was not working properly despite me reporting it twice. What was also quite disappointing was the unfriendliness of the women at reception, which was basically two chairs at a table with a laptop. The only positive was the location of the hotel which was fantastic with a 2 minute walk to the Gloucester Road Station and close to many of the museums, restaurants and cafes. I probably won't book here again.
2023년 10월에 5박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 10월 29일
Dear Diane, We are delighted to hear that you appreciated our fantastic location, with its close proximity to Gloucester Road Station, museums, restaurants, and cafes. Our hotel's prime location is indeed one of our top selling points, and we are glad it contributed positively to your stay.However, we are sorry to hear about the issues you faced during your stay. Regarding the early check-in, we do our best to accommodate requests, but it is subject to availability. We apologize for any confusion that may have occurred. As for the air conditioning, we have individually controlled systems in each room, we would greatly appreciate if you could email us with your room number and the date of your stay so we can further investigate this. We apologize for any inconvenience caused by the air conditioning not working properly during your stay. We also regret that you found our reception staff to be unfriendly. We pride ourselves on our team's professionalism and friendliness, and we will address your concerns with them to ensure a better experience for future guests.We hope to welcome you back. Best wishes,ibis Styles London Gloucester Road Team

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is clean and well-located. The staff was very friendly and eager to assist. The room was small but reasonably comfortable. Good value for money.
2023년 10월에 4박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 10월 29일
Dear Richard, Thank you for sharing your feedback concerning your recent stay.We are delighted to hear that you found our hotel clean and well-located, and that our friendly staff was eager to assist you during your stay. Our prime location in Kensington allows guests to easily access London's iconic attractions and public transport. We are glad that you found the room reasonably comfortable and felt that our hotel provided good value for money.We hope to have the opportunity to welcome you again.Best wishes,ibis Styles London Gloucester Road Team

4/10 - 별로예요

Lydia

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was on the lower ground floor and looking at a wall. It was so dark and felt like a basement or prison cell.
2023년 9월에 2박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 10월 21일
Dear Lydia,Thank you for taking the time to share your feedback.We appreciate your positive remarks on our room cleanliness and service. Our team strives to provide a welcoming and comfortable stay for all our guests.We are sorry to hear that your room location did not meet your expectations. We understand that the lower ground floor rooms may not be suitable for everyone. In the future, please feel free to request a room on a higher floor or with a different view, and we will do our best to accommodate your preferences. We apologize for any inconvenience this may have caused during your stay.We hope to see you in the future. Kind regards,ibis Styles London Gloucester Road Team

4/10 - 별로예요

Anna

2023년 10월에 2박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 10월 21일
Arvoisa Anna,Tervehdys hotellista ibis Styles London Gloucester Road, Gran Meliá Hotelli!Kiitos paljon arviostanne.Ikävä kuulla, että hotellimme ei täysin vastannut odotuksianne. Otamme mielellämme vastaan tarkempaa palautetta suoraan hotelliimme, jotta voimme tarvittavat parannukset palveluihimme.Vilpittömästi pahoitellen,ibis Styles London Gloucester Road Team

8/10 - 좋아요

Stephen

2023년 10월에 1박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 10월 19일
Dear Stephen,Thank you for choosing to stay at Ibis Styles Gloucester RoadWe are glad to know your experience was enjoyable.We look forward to welcoming you back on a future occasion. Best wishes,ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

Ute

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sehr gute Lage, saubere sehr nett gestaltete Zimmer
2023년 9월에 3박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 9월 14일
Sehr geehrte Ute,vielen Dank für Ihr positives Feedback!Wir freuen uns sehr, dass Ihnen unsere Lage und die sauberen, nett gestalteten Zimmer gefallen haben. Unser Hotel ist stolz darauf, in der Nähe vieler berühmter Sehenswürdigkeiten und Verkehrsanbindungen zu liegen, und wir legen großen Wert darauf, unseren Gästen ein ansprechendes und komfortables Ambiente zu bieten.Es ist schön zu hören, dass Sie mit unserem Service zufrieden waren. Unser Team arbeitet stets daran, unseren Gästen einen professionellen und freundlichen Service zu bieten, um ihren Aufenthalt so angenehm wie möglich zu gestalten.Wir freuen uns schon auf Ihren nächsten Besuch bei uns.Freundliche Grüße,ibis Styles London Gloucester Road Team

4/10 - 별로예요

Paul

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Smelled of cigarette smoke. Despite the London underground aesthetic the room was cramped, there was no door on the shower and the layout was inconvenient. Definitely not worth the price
2023년 9월에 1박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 10월 2일
Dear Paul,Thank you for taking the time to share your review.We are glad to hear that you appreciated the London Underground-inspired design of our hotel. Our team strives to create a unique and enjoyable atmosphere for our guests. However, we regret to learn that you found the room to be cramped and the layout inconvenient. We apologize for any inconvenience caused by the absence of a shower door and the smell of cigarette smoke. Our hotel is a non-smoking establishment, but we do allow smoking on private balconies and terraces. We will address this issue with our housekeeping team to ensure a more pleasant experience for future guests.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

Joy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 9월 9일
Dear Joy,Thank you for taking the time to leave your review.We are delighted to hear that you found our hotel to be clean, well-maintained, and comfortable. Our team takes great pride in providing friendly and professional service, so your kind words are truly appreciated.We hope you had the opportunity to explore the nearby attractions and enjoy the convenient location of our hotel. It was our pleasure to have you as our guest, and we look forward to welcoming you back on your next visit to London.We look forward to welcoming you back. Best regards,ibis Styles London Gloucester Road Team

8/10 - 좋아요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 8월 29일
Sehr geehrte Diana,vielen Dank für den sehr positiven Erfahrungsbericht zu unserem Hotel!Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt bei uns und unserem Service zufrieden waren.Hoffentlich entscheiden Sie sich auch bei Ihrem nächsten Aufenthalt in London wieder für uns.Herzliche Grüße,ibis Styles London Gloucester Road Team

8/10 - 좋아요

Tim

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 5박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 8월 12일
您好,感谢您对我们酒店的好评!我们非常高兴为您的旅途增添愉快的回忆!我们非常感谢您对我们酒店整体服务和环境设施的好评!为宾客提供优质舒心的居住环境,宾至如归的入住氛围是我们的工作宗旨和不懈的追求!我们将继续秉承温馨、关爱的服务理念,让您在这里感受到家一般的温暖。诚挚期待您的再次光临!祝您一切顺利!ibis Styles London Gloucester Road Team

6/10 - 괜찮아요

Anita K

가족 여행
별로예요: 객실의 편안함
Helt greit, veldig lite rom.
2023년 7월에 4박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 8월 10일
Hei Cathrine, tusen takk for at du delte din opplevelse på vårt hotell.Tusen takk for at du valgte oss! Vi beklager at størrelsen på rommet ditt ikke møtte dine forventninger. Vi setter pris på din tilbakemelding, og håper at du kunne tenke deg å komme tilbake på et senere tidspunkt. Vi er glade at du trivdes på hotellet vårt, og håper at du tar turen innom oss på et senere tidspunkt., Mvh,ibis Styles London Gloucester Road Team

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 8월 9일
USER_NAME}様。この度はibis Styles London Gloucester Roadにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました当ホテルでのご滞在が、楽しいものであったことを願っております。またのお越しを心よりお待ちしております。ibis Styles London Gloucester Road Team

8/10 - 좋아요

Sheila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Easy access from tube. Nice area.Staff always ready with a smile
2023년 7월에 5박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 7월 17일
Dear Sheila,Thank you very much for this kind review of your stay.We are glad that our team provided you with excellent service.We look forward to welcoming you back in the future.Kind regards,ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

Aminat

2023년 6월에 1박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 7월 20일
Dear Amina,Thank you for sharing this positive review.We are pleased that we were able to meet your expectations.It would be our pleasure to have you return on another occasion. Very best wishes,ibis Styles London Gloucester Road Team

8/10 - 좋아요

Lina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Great location. Easy accessible from Heathrow and the underground. One bad is the pressure in the shower, if you have short and thin it will be ok. If you have longer and average thickness you will not be able to do a quick shower. The second bad is not all channels on the tv worked. But you are hopefully not in London to watch TV :)
2023년 6월에 3박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 7월 1일
Dear Lina,Thank you for taking the time to review your stay with us.We are sorry to hear of the issue you had with the shower and regret that you did not make us aware during your stay as our team is always ready to assist with any concerns you may have. We will pass on your comments about the issues with your room to our maintenance team so they can be looked into. Nevertheless, we are glad that our location was ideal for your needs.We hope to welcome you again in the future. Best wishes.ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

Marianne

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 2박 숙박함
답변 제공: Monifa 님, 2023년 7월 30일
Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Alex

2023년 5월에 1박 숙박함
답변 제공: Monifa 님, 2023년 7월 30일
Dear Alex Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Handy for Royal Albert Hall
Great hotel, comfy bed. Handy for the tube and a short walk to albert hall. will use again if in the neighborhood
2023년 5월에 1박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 5월 18일
Dear Simon,Thank you for taking the time to share your feedback.We are pleased that you had a pleasant stay and that our convenient location with transport options close by met your requirements perfectly.We look forward to welcoming you back in the future.Kind regards,ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highclere
Very convenient location. Very close to the tube stop and bus stops.. Loved the ‘tube’ decor. The staff was very friendly and kind.
2023년 5월에 2박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 5월 15일
Dear Linda,Thank you for this great feedback about your recent stay.A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location and the nearby public transport convenient.We hope that you will return on another occasion. Best wishes,ibis Styles London Gloucester Road Team

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay, we had to wait to check In as not all rooms were ready. Our twin room was a good size with all we needed including lovely balcony. We liked the underground decor but only realised after that you can hear the tubes running underground. It didn’t run past midnight. Good location.
2023년 4월에 1박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 5월 2일
Dear Guest, Thank you for providing us with your feedback, it is always gratefully received.We are happy to know that you found our location to be convenient. However, we are sorry to hear of the delay at our reception. Please accept our apologies for any disturbance; do let us know at the time and we will find the best way to sort this out immediately.We hope to have the pleasure of welcoming you again soon.Best regards,ibis Styles London Gloucester Road Team

10/10 - 훌륭해요

Kevin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a great stay
Great location on PiccadillyLine for ease of access. Super friendly and helpful staff. Have stayed here previously and this hotel has got even better!
2023년 4월에 3박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 4월 23일
Dear Kevin,Thank you for taking the time to share your feedback.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward.It's also great to know that our location was ideal for you.We would be delighted to welcome you back on another occasion. All the best,ibis Styles London Gloucester Road Team

8/10 - 좋아요

Marie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotellet ligger ett minutts gange fra undergrunnen med en døgnåpen Tesco rett ved siden av. Veldig praktisk. Veien ved hotellet er veldig trafikkert døgnet rundt. Vi bodde der tre netter, og fikk bytte fra 2.etasje til 3.etasje etter første natt. Det første rommet var veldig lite, flisene på badet hadde sprekker og vi hørte godt trafikken utenfor. Personalet var veldig hyggelige og hjelpsomme, så vi fikk flytte en etasje opp morgenen etter, til et større rom som var fresht og fint. Frokosten var beskjeden men god. Alt i alt veldig godt fornøyd både med hotellet og servicen!
2023년 3월에 3박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 3월 27일
Kjære gjest,Vårt mål er å tilby våre gjester en utmerket opplevelse, og beklager for at vårt hotell ikke levde opp til forventningene. Vi tilbyr rimelige priser og en sentral beliggenhet med en rekke offentlig transport muligheter bare en minutts gange unna. Dette gjør oss et populært sted for å oppleve verdenskjente attraksjoner i London om man er på foretningsreise eller bare vil utforske byen. Det er veldig hyggelig å høre at du var fornøyd med oppholdet ditt og at personalet var hyggelige og serviceinnstilte. Vi synes det er hyggelig å høre at renhold og service holder den standard som forventes.Vi ønsker deg hjertelig velkommen tilbake.ibis Styles London Gloucester Road Team

8/10 - 좋아요

Helmut Christian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ibis you know what you will get
I had a very nice room under the roof of the building. Well Elevator was only until 4th floor and then I had to use the stairs to the 5th floor. . . not too bad. Room was very clean - a bit small but very OK for one person. Didn't spent much time there was out all day. The only thing is the water pressure I the shower . . . . is way too low. Breakfast was super good and I liked the coffee too. If for sure an address I will remember.
2023년 3월에 1박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 3월 28일
Dear Helmut, Thank you for taking the time to share your review.We are delighted to hear that you enjoyed most aspects of your stay and that we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. However, we have noted your comments regarding the elevator and the water pressure and will be looking into this.It would be a pleasure to welcome you back on a future occasion. Best regards,ibis Styles London Gloucester Road Team

4/10 - 별로예요

J W

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room Lottery
Booked two rooms. One was ok. The other was unacceptable. It was a below floor level room with adjacent to an air conditioning unit that was old and noisy. Sleep was not possible in this room.
2023년 2월에 1박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 2월 22일
Dear Guest,Thank you for taking the time to provide this feedback.We regret that you were not satisfied with your stay and are very sorry. We urge guests to let us know of any issues at the time so we can rectify them immediately, nevertheless, we have taken note of your comments which will be reviewed.We hope we can welcome you back in the future.Kind regards,ibis Styles London Gloucester Road Team

6/10 - 괜찮아요

Steven 님, Birmimgham

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Great location and it’s a nicely decorated hotel. We were placed on the fifth floor in a tiny room. The bathroom door only opened a tiny amount as it hit the bed. So you had to squeeze into the bathroom between the bed and the large wall mounted TV. The bathroom was equally tiny. Floorboards were incredibly squeaky in this room and the room next door which woke us up every time somebody next door walked around during the night. There was also a loud banging noise that appeared to be coming from the roof which woke us several times and the two nights we were away. It’s a pity there were these issues as it was otherwise a nice hotel but sadly, when the main reason for choosing a hotel is to sleep, being kept awake makes this hotel a no go.
2023년 2월에 2박 숙박함
답변 제공: ibis Styles London Gloucester Road Team 님, 2023년 2월 22일
Dear Guest,Thank you for taking the time to review your stay.It is pleasing to hear you had a good stay with us. However, we are sorry to hear that you experienced some noise disturbance in your room, we encourage our guests to let us know of any issues during their stay so that our team can rectify them promptly. We have taken note of your comments and passed them to our maintenance team.Kind regards,ibis Styles London Gloucester Road Team