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브룩 그린 호텔 여행 후기

3 out of 5
브룩 그린 호텔
170 Shepherds Bush Road, Hammersmith, London, England

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 195개 이용 후기 중 125개" "
평점 8 - 좋아요. 195개 이용 후기 중 53개" "
평점 6 - 괜찮아요. 195개 이용 후기 중 10개" "
평점 4 - 별로예요. 195개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 195개 이용 후기 중 1개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Eldred

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As first-time parents traveling with a baby, we couldn't have been happier with our decision to stay at The Brook Green Hotel. Our experience was nothing short of amazing, from the cozy and well-appointed room to the overall cleanliness, delectable cuisine, and inviting ambiance. The hotel's character, complemented by a charming garden, made our visit even more delightful. The staff was incredibly kind and attentive to our needs, going above and beyond to ensure our stay was comfortable. Their attention to detail throughout the hotel was evident and appreciated. The only minor downside was the occasional noise from the nearby police station, so bringing earplugs might be helpful. Nonetheless, we highly recommend The Brook Green Hotel for a wonderful and memorable experience!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really good value. Well maintained. Good location. Nice neighbourhood. Food nice too.
2024년 4월에 1박 숙박함
답변 제공: Tsvetoslav Sefanov 님, 2024년 4월 10일
Richard, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!Kind Regards,Brook Green

10/10 - 훌륭해요

Dani

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice room, lots of stairs to top floor good for those who need the exercise, perhaps request lower floors for those with lack of mobility. Bed was super comfy, great mini bar and tea/coffee facilities. Nice toiletries. Pleasant decor and the whole place smelt good too.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Yuet Wah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The staffs are very helpful and nice, the room is clean, but I would like to comment two points, the water pressure in the shower is low. And there is some machine noise in the room, I am not sure if it comes from air-conditioner.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Brita

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

willem

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely fabulous. Highly recommend. Great rooms, quiet, everything you need, great pub restaurant downstairs. Great staff at the desk and pub. Definitely coming back.
2023년 11월에 5박 숙박함
답변 제공: Tsvetoslav Sefanov 님, 2023년 11월 20일
Dear Willem, we are truly grateful for your kind feedback! Your rating is truly appreciated and motivates us to keep working hard. We sincerely hope to have the pleasure of serving you again soon. Have a wonderful day!Best Regards,Brook Green

10/10 - 훌륭해요

Sally

좋아요: 숙박 시설 상태 및 시설
Great stay. Lovely friendly and helpful receptionist Delightful rooms. Only thing could do with is . . bar/handle near bath to assist older guests getting out of bath/shower
2023년 11월에 1박 숙박함
답변 제공: Tsvetoslav Sefanov 님, 2023년 11월 20일
Dear Sally, we're very happy to hear you had such a positive experience with your stay and our team! We hope to welcome you again soon!Kind Regards,Brook Green

8/10 - 좋아요

rosemary

A great hotel near restaurants, underground, Apollo and more . Wonderful breakfast!!!!
2023년 11월에 1박 숙박함
답변 제공: Tsvetoslav Sefanov 님, 2023년 11월 13일
Rosemary, we're happy to hear you had such a positive experience with our team! We hope to see you soon!Kind Regards,Brook Green Hotel

10/10 - 훌륭해요

stephen

2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Oscar

2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely comfortable modern rooms within easy reach of Hammersmith underground station, so easy access for central London. Friendly, helpful, staff too!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Mauro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Didzis

2023년 10월에 1박 숙박함
답변 제공: Tsvetoslav Sefanov 님, 2023년 11월 20일
Hi Didzis, we are very happy to have provided you with such a positive experience! Thank you for your high rating! We hope to velcome you again soon. Have a fantastic day! Best Regards,Brook Green

8/10 - 좋아요

rory

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Anna

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Natalie

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

James

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Vicki

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a great location near a tube stop. Lots of character with local shopping and restaurants. Very easy to walk around to sight see in local area. Staff was always very friendly and helpful.
2023년 10월에 7박 숙박함
답변 제공: Tsvetoslav Sefanov 님, 2023년 11월 14일
Hi Vicki, thank you so much for your positive comments about Brook Green Hotel! We hope to see you soon!Kind Regards,Brook Green Hotel

10/10 - 훌륭해요

HENRY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
GREAT LOCATION
This is our second stay at this hotel and we love it. The location is great. It is above a nice pub and the staff are wonderful. The only negative is the club in the basement and it got really rowdy one night. So if you are a light sleeper then be sure to ask for one of the rooms away from the front- side.
2023년 8월에 5박 숙박함

8/10 - 좋아요

Barbara

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient for our purpose. Staff very friendly and extremely helpful. Room perfect for short stay, very clean and excellent shower. Would definitely stay again. Only downside, but to be expected due to location, was that traffic could be noisy.
2023년 8월에 3박 숙박함
답변 제공: Tsvetoslav Sefanov 님, 2023년 11월 14일
Barbara, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Brook Green Hotel

10/10 - 훌륭해요

Louise

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful and friendly. Would stay again at Brook Green on our next visit to London.
2023년 8월에 3박 숙박함
답변 제공: Tsvetoslav Sefanov 님, 2023년 11월 14일
Hi Daniel, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Brook Green Hotel

4/10 - 별로예요

Andrew

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very average
TV was not working and bins had not been emptied. Room was very cramped with double bed squeezed in with hardly any room around the bed.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

amy

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

George

2023년 7월에 3박 숙박함

10/10 - 훌륭해요

S J

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location. Staff friendly, courteous and efficient. Would thoroughly recommend for short break
2023년 7월에 1박 숙박함
답변 제공: Tsvetoslav Sefanov 님, 2023년 11월 14일
We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!Kind Regards,Brook Green Hotel

8/10 - 좋아요

Louise

2023년 7월에 1박 숙박함
답변 제공: Tsvetoslav Sefanov 님, 2023년 11월 14일
Thank you again for taking the time to let us know how we did. We hope you have a great day!Kind Regards,Brook Green Hotel

6/10 - 괜찮아요

Christopher

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
A nice Hotel, thats missing the little things.
I stayed here recently to have an extra day in London after being at the O2 for a recent 2 day event. I'd already contacted the Hotel about leaving my bags at the Hotel to go catch a show and some shopping etc which I was thankfully able to do so before checking in. Upon returning, I checked in and retrieved my luggage. The staff asked if I wanted a hand with my luggage which I refused and said I would be fine. What I didnt realise was that the room I was in was on the 3rd / 4th floor and there was no lift, which I was not informed about sadly. The room itself was fine, but nothing special. The A/C worked thankfully, but upon my late return from a night out had little sleep due to the sound of traffic even with the windows appearing shut, especially as it reached early morning. I checked out, in order to catch my flight and the receptionis seemed more concerned if I had used the Mini bar, which I knew nothing about or that the room even had one, rather than if I'd had a pleasant stay. As the title suggests, its the little things and I understand that its an older building which probably isnt suitable for a lift. Its a great property for the money you pay, but with so many more options availible, I'll probably be looking elsewhere next time.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Dawn

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Perfect for the gig at The Apollo, a right treat of a place with super nice staff.
2023년 6월에 1박 숙박함
답변 제공: Tsvetoslav Sefanov 님, 2023년 11월 14일
Hi Andrew, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Brook Green Hotel

10/10 - 훌륭해요

Mark

2023년 6월에 3박 숙박함

8/10 - 좋아요

Jill

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly. Right down from the tube for easy transportation, food and pubs.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A really nice stay , nice surroundings good food & drink. All staff friendly & helpful, will definitely stay there again if in that area.
2023년 6월에 1박 숙박함
답변 제공: Priscila 님, 2023년 6월 20일
John, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Brook Green Team

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Faultless
Faultless from start to finish. We ate here, we drank here and we slept here and it was perfect. We booked as it looked really nice and it was somewhere close to the Apollo where we were going to see a show. The staff were nice, the location from tube and the venue was ideal and the room had all we needed. Seriously 10/10.
2023년 6월에 1박 숙박함
답변 제공: Priscila 님, 2023년 6월 20일
Simon, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Brook Green Team

10/10 - 훌륭해요

Tabassum

2023년 6월에 1박 숙박함
답변 제공: Tsvetoslav Sefanov 님, 2023년 11월 14일
Tabassum, we are so pleased you enjoyed your visit to Brook Green Hotel! We hope to see you soon!Kind Regards,Brook Green Hotel

10/10 - 훌륭해요

Andee 님, Houston

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Small affordable hotel within walking distance of tube station. Fun little neighborhood to explore. Food and drink nice in the pub below
2023년 6월에 2박 숙박함
답변 제공: Priscila 님, 2023년 6월 20일
Andee, we really appreciate your positive review! We hope to be of service to you again in the future. Best wishes, Brook Green Team

10/10 - 훌륭해요

Chelan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Priscila 님, 2023년 6월 20일
Chelan, we are very happy to have provided you with such a positive experience! Kind Regards,Brook Green team

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 4월에 3박 숙박함
답변 제공: Priscila 님, 2023년 6월 20일
Julie, we are glad to have provided you with a positive experience! Kind Regards,Brook Green team

4/10 - 별로예요

David

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Air conditioner broken
We checked in they wasn’t much help . The air conditioner was broken it was hot ,I complained to front staff many times they stated would send someone and never did .
2023년 5월에 3박 숙박함
답변 제공: Priscila 님, 2023년 6월 20일
David, we are disappointed to learn of your experience here at Brook Green Hotel, but will take this opportunity to improve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.Kind Regards,The Brook Green team

10/10 - 훌륭해요

Marion

2023년 4월에 1박 숙박함
답변 제공: Priscila 님, 2023년 6월 20일
Marion, we are very happy to have provided you with such a positive experience! Kind Regards,Brook Green team

8/10 - 좋아요

Eleanor

2023년 4월에 1박 숙박함
답변 제공: Priscila 님, 2023년 6월 20일
Eleanor, we are glad to have provided you with a positive experience! Kind Regards,Brook Green team

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location short walk to the subway. Room was very good. Great people.
2023년 4월에 3박 숙박함
답변 제공: Tsvetoslav Sefanov 님, 2023년 11월 14일
Hi Michael, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Brook Green Hotel

10/10 - 훌륭해요

w

2023년 3월에 1박 숙박함
답변 제공: The Brook Green Team 님, 2023년 3월 24일
Thank you again for taking the time to let us know how we did. We hope you have a great day! Kind Regards,The Brook Green Team

10/10 - 훌륭해요

Lee

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

neil

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
What a gem of a place everything you need for a break away Perfect breakfast and perfect room all staff we met were great help and very helpful Will definitely be coming back
답변 제공: Tsvetoslav Sefanov 님, 2023년 11월 14일
Hi Neil, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!Kind Regards,Brook Green Hotel

10/10 - 훌륭해요

Emily

2023년 3월에 1박 숙박함
답변 제공: Tsvetoslav Sefanov 님, 2023년 11월 14일
Emily, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Brook Green Hotel

10/10 - 훌륭해요

Judd

2023년 3월에 1박 숙박함

8/10 - 좋아요

Leslie

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Leslie

2023년 1월에 1박 숙박함

8/10 - 좋아요

Holli

2023년 1월에 1박 숙박함