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컴포텔 퍼플 여행 후기

3 out of 5
컴포텔 퍼플
33 Shepherd's Bush Road, London, England

이용 후기

6.2
평점 10 - 훌륭해요. 323개 이용 후기 중 46개" "
평점 8 - 좋아요. 323개 이용 후기 중 91개" "
평점 6 - 괜찮아요. 323개 이용 후기 중 73개" "
평점 4 - 별로예요. 323개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 323개 이용 후기 중 68개" "

6.0/10

청결 상태

6.4/10

직원 및 서비스

6.0/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

6/10 - 괜찮아요

KiBong

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The cleaning lady.
2024년 5월에 5박 숙박함

10/10 - 훌륭해요

Kristopher

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay for the value! Located fairly close to rail stations that can take you anywhere in the city for cheap with the tap of your cc. Very accommodating and friendly staff here also which made check in nice and smooth.
2024년 5월에 2박 숙박함

4/10 - 별로예요

Zainab

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

8/10 - 좋아요

Joe

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Although the hotel was clean there was no breakfast included as advertised on the website and at check in all we were told is the room number and that it’s top floor of the hotel across the road. Bed was quite uncomfortable and the bathroom was very dated and in need of some attention.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Warren

2024년 5월에 1박 숙박함

6/10 - 괜찮아요

JP

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

8/10 - 좋아요

Casper

단체 여행
Vores værelse lugtede meget af sprit samt værelserne er på ingen måde lydtætte
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Edgar

연인과의 여행
별로예요: 편의 시설/서비스
If you need an overnight stay, this is perfect. If you are staying longer, not so much. You can hear the people walking around in the room above you. No soap or shampoo. The room is tiny and I mean tiny. Some restaurants and the subway is a few blocks away. No elevator and the stairs allow for only one person at a time.
2024년 4월에 6박 숙박함

8/10 - 좋아요

Rayssa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great location with markets, places to eat and transport close by
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Kymani Onesia Ucara

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was not good at all. There were stains on the walls and carpet along with a lingering odor. The floors even had old crumbs everywhere. I was only given 1 towel which was changed out every day. The tiny mini fridge barely got anything cold no iron or microwave just an electric kettle that looked old and dirty. The water pressure was a joke. At one point during my shower the water completely cut out. Same with the sink while doing my morning routine the water cut out. The toilet leaked and the drying rack is right next to the toilet with pointed ends. I literally scratch my butt cheek and it was pretty deep. I had to maneuver around it to keep from scratching myself or putting my hand there which has left my hands scratched. The worst experience I’ve ever had in a hotel.
2024년 3월에 7박 숙박함

6/10 - 괜찮아요

Janina

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Close to where I needed for my 4 days work. Bed wasn't comfy for me. Talking in the stairway echoes into the room as did the floorboards above which were loud....the room was quite small (single) and I was glad I took my rucksack and not a suitcase. I may consider staying again for 1x night but not multiple. Staff were very good though. Crisp clean bedding and towels.
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 직원 및 서비스
TV only had four channels, hot water took five minutes to come out of the shower, only one pillow, It sounded like I was about a nuclear reactor for about ten minutes a night I think it was a shower but who knows. Apart from that I enjoyed myself and would stay again
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

gen

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The fire alarm is malfunctioning badly. Even in the middle of the night, we are woken up by a terrible noise. The showers are slow to get hot water, and the staff is not very helpful.

10/10 - 훌륭해요

Benjamin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were all very kind
2024년 3월에 9박 숙박함

4/10 - 별로예요

Shona

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
checking in with the staff was fine, however once in the room there seemed to be what looked like a blood stain on the carpet, strange stains on the walls, inside of the drawers were mouldy, some of the lights didn’t work and we woke up with rashes on our faces/necks from the beds
2024년 2월에 1박 숙박함

8/10 - 좋아요

Sergio

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Cerca del metro y de un centro comercial muy grande. Bastante limpio y amplio.
2024년 2월에 5박 숙박함

6/10 - 괜찮아요

Michael

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Hayley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room itself was dirty, marks and stains all over the walls, only given one pillow which had a stain on, one towel each for a whole weekend, the Tv had a big crack in and was put up wonky. The bathroom was clean. The room was tiny and when we asked for an extra pillow we were told they don’t have any. A
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Helen

가족 여행
Get what you pay for Cheap and cheerful
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Natasha

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The staff were super friendly & check in was easy. Location was great for the show we had. The room wasn’t that clean sadly. Dusty mugs, stained towels & the shower grouting was very discoloured. Had to ask for an extra towel to use as a shower floor mat to avoid slipping. Bed was comfy, and a cute toiletries pack was provided. The handyman let himself into our room without knocking when we were in there, which could have been very embarrassing, but luckily wasn’t. Annoyingly the room was cheaper online on the day of check in, so we ended up paying more than we could have.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

denise

가족 여행
The property was just average but the one fantastic thing was the maid called Alina. I accidentally left my purse behind with my work keys and NHS smart card in. After calling the hotel several times was told the maid did not find my purse and when I asked if she had checked on the floor by the bed was told I would have to wait until 1pm for the maid to clean the room , even though the occupants check out at 11am. Very uninterested and dismissive. Upon further questioning was told that the maid had checked the floor. Not content with this answer we waited at the entrance of the hotel for someone to come out so we were able to get back in. My son found the maid , Alina , who immediately went into the room we had vacated and she looked on the floor next to the bed and found my purse. I am so so grateful to her. She was so helpful and kind. The nicest employee in the place. This review is for her. Thank you so much
2024년 2월에 2박 숙박함

4/10 - 별로예요

Ruchi

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 4박 숙박함

8/10 - 좋아요

Ewa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large and warm room. I would just add a mat for the bathroom floor and a shelf in the shower bubble bath.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

john

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

A

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Low cost and good for west London!
For the money in west London I have no complaints!
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

4/10 - 별로예요

Laura

출장 여행
별로예요: 청결 상태, 직원 및 서비스
The room was fine for a very basic stay but it would have been useful to know in advance rooms were several floors up with stair access only. The room had had a basic clean but toiletries from the previous occupant had been left in the bathroom, tea and coffee holders were full of dust and the sachets looked like they had been there a long time. The bedding was clean but also quite basic with a summer duvet which wasn't really enough for a stay in January, and the hair dryer didn't work. If you need a basic place to stay just to get your head down this was fine but absolutely no expectations of anything better.
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Julián

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Volvería a ir porque soy un estudiante sin dinero
Para lo que pagas está genial. La limpieza de la habitación es mediocre eso sí. La calefacción incluso estaba muy alta para enero
2024년 1월에 4박 숙박함

2/10 - 너무 별로예요

Isabelle

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luktade målarfärg i hela rummet, hårda sängar, golvet skevt, smutsigt nästintill överallt, smuts på handdukar, lyhört, målarfärg på sängen och på andra ställen. Rekommenderar inte.
2024년 1월에 2박 숙박함

8/10 - 좋아요

LOURDES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jack

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A little rough around the edges but very safe and secure place to stay. Great staff and gave us a free upgrade.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotels looks like it was refurbished but badly finished, a lot of stains on the walls and bathroom shower door was falling apart. Hot water takes ages to start coming through. Room was quite dirty and sheets were not changed from previous guest or cleaner got them dirty while making the bed. Asked them to change them, but cleaner was problematic and tried to blame my clothing and all sorts of things, she even initially refused to change the duvet cover AFTER dragging it through the carpet and putting it on sheet she had just changed as apparently they only change them after 3 days of stay even if those were dirty from the beginning. She also through my half full bottle of shampoo to replace just with soap. Heater didn't work, but luckily was given electric one. Mug was dirty and had to clean it myself, spoons are just plastic one use instead. Tea packaging that was in the room looked like someone has just picked it up from trash and some of them were partly damaged. There is no sound proofing so you can hear your neighbor sneezing. Mattress also had some stains. Hotels.com asked for partial refund on first night, but it was denied as according to them their rooms are clean even when those are not so read other comments regarding that as those are true. Also platform didn't help me much to resolve the issue of the refund despite being gold member so bear that in mind before booking.
2024년 1월에 3박 숙박함

8/10 - 좋아요

Manuel

All good , just I spent a good time for myself in a good room ! 😍
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Hannah

별로예요: 청결 상태
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Jorge

좋아요: 직원 및 서비스
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

PETER

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Ramamurthy

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was not at all clean. Whosever owning this business and charging so much for rooms, please at least get it cleaned properly. No one wants to see hair on beds and in bathroom. Businesses should have some moral values to deliver services for what they are charging and this property owner doesn’t meet any of it. Very bad. Had to stay coz there was no other option. Just hopeless.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Amy

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing stay.
Room smelt of urine, toilet was hanging off the wall. The exractor fan was such a loud vibrating noise you couldnt keep it on. The bed was so uncomfortable and hard, barely a pillow for a pillow! The pillows seemed so old and over used they were super thin. We also had loud banging wake us up from 5am due to the ceiling being so thin. Customer service was just as bad as the room, not even a partial refund was offered. When making the booking the star rating for this stay was alot higher than what it should be which was misleading.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Adil

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was a in a good location of Shepard’s bush. First time staying within this area of London. 7-10 min walk away from shopping centre, Shepard’s bush market or underground station. There were variations of restaurants within the vicinity. 10-20 mins away from central London via the tube. Customer service was exceptional staff were polite and friendly. Good value accommodation to stay. The goods bits done just a few minor things I personally didn’t like with the hotel was carpets felt outdated, needs renewing as small staines around the floor. Please ensure all mattresses are the same throughout the establishment as I had a twin double room one of the mattresses was springy and you could feel it when sitting and moving around on it, this was not comfortable. However the other mattress was was devine to sleep in as it was firm memory foam ( no springs) which felt more like other hotel bedding I’ve slept on. The hot beverage option was a plus point, however couldn’t utilise it cause of the electric kettle was dirty which had dust and bits inside the kettle which put me off not even a rinse would of helped. Although having mentioned this there is a coffee shop on the corner of Shepards bush road as though you’re walking towards the market which is a good place to have brew. Overall experience at this facility was good. Would revisit and stay here if they just tweak a few things around they will definitely get a 5 star rating from me next time.
2023년 12월에 2박 숙박함

4/10 - 별로예요

KING HONG

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Lucia M

가족 여행
좋아요: 직원 및 서비스
Razoável
Hotel modesto, mas com roupas de cama brancas, de algodao e limpas. Cama confortável, colchão novo e limpissimo. Toalhas trocadas todo dia, tambem brancas, limpas e agradáveis. O quarto poderia ser mais limpo. O banheiro estava ok, mas o chuveiro era fraco. Localização boa, perto do metrô.
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

Delayla

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Klein maar fijn
Best klein lijkt groot op de foto’s maar het was wel klein maar fijn.
2023년 12월에 5박 숙박함

2/10 - 너무 별로예요

Caroline

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Det var meget utilfredsstillende. Billederne levede absolut ikke op til det faktiske værelse. Det var meget beskidt og blev heller ej rengjort undervejs.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Miles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Två 140cm sängar på tre vuxna personer, inte en dubbelsäng och en enkelsäng som utlovades. Svartmögel i badrummet. Smutsigt på heltäckningsmattan
2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting room!!
2023년 12월에 3박 숙박함

8/10 - 좋아요

Lok

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Suitable location for a normal stay, not too expensive and only 10 mins walk from tube station
2023년 12월에 3박 숙박함

2/10 - 너무 별로예요

Jolie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was nasty. Very strange since i stayed here before and had a nice room previously.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Celia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함