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폭스 코노트 여행 후기

3 out of 5
폭스 코노트
Lynx Way, London, England

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 532개 이용 후기 중 201개" "
평점 8 - 좋아요. 532개 이용 후기 중 222개" "
평점 6 - 괜찮아요. 532개 이용 후기 중 66개" "
평점 4 - 별로예요. 532개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 532개 이용 후기 중 15개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

6.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

Rebeca

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
When I arrived there was old trash in the bin. and during the days of my stay they only came by one day to do the cleaning, the room was occupied and they did not return
2024년 4월에 1박 숙박함

8/10 - 좋아요

Rebeca

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
The only thing was that I stayed 3 nights. And they didn’t clean the room, make the bed… I knew it was like an small hotel with no lift…
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Victoria

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This was a great place to stay in terms of convenience for the ExCel. Was unable to contact the property (either via Expedia booking contact property function or using their phone number) ahead of time regarding a late check in which was frustrating. Bathroom wasn't completely clean and in poor condition.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Helen

좋아요: 청결 상태, 직원 및 서비스
q
2024년 4월에 2박 숙박함

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Things I liked: Good atmosphere, friendly staff, comfortable room, great location, good price. Things I disliked: No breakfast included in stay. Sink was full of water in my room, with bits floating in it. Bedside telephone had gunk stuck between the keys. Check in time was not 24h.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Rob

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함

8/10 - 좋아요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

Eva-Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gute Zeit gehabt
2024년 3월에 5박 숙박함

8/10 - 좋아요

Andy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lovely room. Very clean and comfortable.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 17일
Hi AndyThank you for your feedback, we do appreciate it.RegardsPoli

10/10 - 훌륭해요

Rachael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing night, clean and comfortable. Breakfast was lovely and nice pub with stunning food.
2024년 3월에 1박 숙박함
답변 제공: Management 님, 2024년 3월 17일
Hi RachaelThank you for your feedback, we do appreciate it.Look forward to seeing you again.RegardsPoli

6/10 - 괜찮아요

Elisabeth

가족 여행
별로예요: 직원 및 서비스
El cuarto era grande y espacioso pero el techo tenía humedad, la persona de la recepción muy poco amable.
2024년 2월에 3박 숙박함
답변 제공: Deputy Manager 님, 2024년 4월 9일
Thank you for your review! All feedback is extremely appreciated here.We are sorry to hear that you had an unfriendly encounter, we will do all that we can rectify this! Hopefully we can welcome you again!

4/10 - 별로예요

James

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
The room was very clean, the shower was cold and leaked all the time. Staff were pleasant. However, the hallways smelt of weed. We were told breakfast would be ready at 7.30 am ....we waited until 8.45 a.m., and the shutters or the building had not opened, no staff, no breakfast.
2024년 2월에 1박 숙박함

4/10 - 별로예요

Louise 님, Walsall

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Deputy Manager 님, 2024년 4월 9일
Thank you for your review. We are sorry to hear that we did not meet your standards. Please feel free to email us so we can do what we can to rectify this.

6/10 - 괜찮아요

Marta

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Personale molto gentile e disponibile; bello il pub ma la stanza era decisamente datata e aveva un cattivo odore.
2024년 2월에 2박 숙박함
답변 제공: Management 님, 2024년 3월 8일
Hi MartaThank you for your feedback we will look into this. We are pleased that you was happy with everything else.RegardsPaulinaRegards

8/10 - 좋아요

Andtea

It was very relaxed and good value for money
2024년 2월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 25일
Thank You for your review!We highly appreciate your feedback.

2/10 - 너무 별로예요

John

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Booked to watch a show in London. Arrived at hotel and left cases in room. During the show my father in law suffered a severe medical emergency back home in Kent. We rushed back to the hotel and left straight away to return home. The hotel manager was sympathetic and said he would contact us and discuss a full or partial refund. I have heard nothing and the money has been taken out of my account. At the time the money was not important but the principal of the matter is in my opinion shocking. As I booked this through Expedia i assume it must have been a joint decision but it seems a very unprofessional and heartless way to conduct business

8/10 - 좋아요

Graeme

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This was a great place to stay for an event at the Excel, and the food and staff were lovely. Although the rooms were a bit dated in decor and furnishings, it was fine for my needs. The en-suite was overlooked by the neighbouring hotel which was a little worrying! The bathroom was showing some signs of wear and tear, rusty bin and peeling paint. Staff were lovely, especially the lady who was doing the breakfast buffet in the morning!
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 12일
Hi GraemeThank you for your feedback. We are looking into updating our hotel. Hopefully we will see you again in the future.RegardsPaulina

6/10 - 괜찮아요

Ferat

출장 여행
좋아요: 청결 상태
2024년 1월에 4박 숙박함
답변 제공: Management 님, 2024년 2월 12일
Hi FeratThank you for your score.RegardsPaulina

10/10 - 훌륭해요

Alan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great for the money
Not the best hotel in London but definitely the best for the money. Great staff and perfect for a bed for the night whilst away with work. Food and drink in the attached bar was good. Room was quiet and comfortable. Hotel is undergoing renovation but not such a massive overhaul that areas are blocked off. Looking forward to stopping there again in June and getting the docklands train into the city. Thank you to the lady member of staff who met us at breakfast and dispelled the mith about all southerners being rude and off hand.
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 12일
Hi AlanThank you for your feedback.We look forward to seeing you soon.RegardsPaulina

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly welcome and nice spacious room
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 12일
Hi AndrewThank you for your feedback.RegardsPaulina

6/10 - 괜찮아요

Anthony

출장 여행
좋아요: 직원 및 서비스
Ok if you get it cheap
Hotel was quite cheap and it was obvious why when staying. Very cold room, storage heater took all night to heat the room so had to wear clothes in bed as could see my breath it was that cold and there was a massive water stain on the wall. Breakfast was pastries, toast and cereal (no gluten free options so I skipped it but it looked ok)
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 12일
Hi AnthonyThank you for your feedback. We will take onboard your comments.RegardsPaulina

6/10 - 괜찮아요

Malene

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not clean
Very kind and helpful staff. Offered to help with getting our luggage up the stairs. The room was very dirty. Huge water stains tyrned ornage/brown on the walls. Dusty and food/drink stains on the walls. Didnt even wanna take a shower, dont think I've been to a hotel this dirty in my life. We were only there one night, so we didnt care. Wouldn't stay there again because of lack of cleanliness.
2024년 1월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 12일
Hi MaleneSorry to hear that you had a bad experience with us. We will definitely take your comments onboard. RegardsPaulina

2/10 - 너무 별로예요

Olusegun

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
On arrival at the building, we were hit by unpleasant stale smell from the entrance and walking through to the reception where the room key was handed over. On getting to the room, it was freezing, switched on the small heater mounted on lower part of wall which wasn't doing much. There was permanent stain around edges in shower tray. I went downstairs and asked the receptionist about the heating and was told it takess about 10 minutes to heat up the room. The didn't properly warm up until later i the evening, having checked in around 3pm, so had to stay in a cold room. The mattress was terribly uncomfortable that both my partner and I had body ache. I was informed by one of the ladies at the bar that breakfast starts at 7.30am and finishes at about 10am. We went downstairs for breakfast just before 9am but the bar area was closed and there was no one to ask for information. Breakfast was included in booking but wasn't provided, so we checked out just past 9am. I will not be coming back to this place and definitely will not be recommending it to anyone.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

David K

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2024년 2월 12일
Hi DavidThank you for your score. We look forwarding to seeing you soon.RegardsPaulina

6/10 - 괜찮아요

Kiyotaka

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
クルーは親切
Wi-Fiが弱過ぎ。トイレの取手は取れていた。寒い。
2023년 12월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 12일
Hi KiyotakaThank you for your score. RegardsPaulina

6/10 - 괜찮아요

Chris

2023년 12월에 1박 숙박함
답변 제공: Management. 님, 2023년 12월 30일
Thank you!We appreciate all feedback!Hope to see you again soon.

10/10 - 훌륭해요

Jazmine Ashanti

2023년 12월에 2박 숙박함
답변 제공: Management 님, 2024년 2월 12일
Hi JazmineThank you for your score. We look forward to seeing you soon.RegardPaulina

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Management. 님, 2023년 12월 30일
Thank you for your review! We appreciate all feedback here at Fox @ Connaught. Hope to see you again soon!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Another brilliant stay here. Really liked the room I was in, which was in good condition. There was an issue with my room when I checked in, but it was sorted out. The bar downstairs is also really good. I will keep coming back when I need to get a hotel in the area.
2023년 12월에 3박 숙박함
답변 제공: Management. 님, 2023년 12월 30일
Thank You for your review! We appreciate all feedback here at Fox @ Connaught. We are extremely glad that you enjoyed your stay with us. Hope to see you again Soon!

8/10 - 좋아요

Paulo

좋아요: 직원 및 서비스
2023년 12월에 4박 숙박함
답변 제공: Management 님, 2023년 12월 11일
Thank you for your Review!We are happy you enjoyed your stay, and look forward to meeting you again next time!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff are friendly. The room is wider than expected. I can have quick breakfast in the restaurant area so its good for trips with tight schedules. P.s. I heard some sound from running DLR but it’s not loud. If you’re not sensitive to a low level sound during sleep it will be a good choice for stay.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 9일
Thank You for your review! We are glad that you enjoyed your stay! All feedback is appreciated here at Fox, Connaught. We Look forward to meeting you again.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스
Had a decent stay in room 1.....bed was comfortable though the room and shower are looking a bit dated and tired...but for the price it was what i expected.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 9일
Thank You for your review! We are glad that you enjoyed your stay! All feedback is appreciated here at Fox, Connaught. We hope to see you again!

8/10 - 좋아요

Michaela

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Ok för priset
Ligger lite avsides. Bekväm säng. Trevlig personal. Heltäckningsmatta i rummen, lite mögel i badrummet. Helt ok vistelse, gå av vid prince regent, tar ca fem minuter att ta sig därifrån till hotellet. Frukosten va sådär, men bättre än ingen frukost alls.
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 9일
Thank You for your review! We are glad that you enjoyed your stay! All feedback is appreciated here at Fox, Connaught. We Look forward to meeting you again.

10/10 - 훌륭해요

Radostin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 9일
Thank You for your review! We appreciate all feedback here at Fox, Connaught. We looking forward to meeting you again!

6/10 - 괜찮아요

Patience

2023년 11월에 1박 숙박함
답변 제공: Management. 님, 2023년 12월 30일
Thank you!We appreciate all feedback!Hope to see you again soon.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Really liked my stay here and would definitely go back. I thought the room was really good and I liked the bar/atmosphere downstairs. The breakfast could be improved though, I felt like it was very minimalistic.
2023년 11월에 1박 숙박함
답변 제공: Management. 님, 2023년 12월 3일
Michael, Thank You for your review! We are currently in the process of adapting our current Morning Breakfast Routines. We are happy that you enjoyed your stay with us, and hope you welcome you back again! Regards, Management.

2/10 - 너무 별로예요

Anthony

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Connaught terrible accommodation
Bathroom disgusting No heating
2023년 11월에 1박 숙박함
답변 제공: Management 님, 2023년 12월 11일
Anthony, We are sorry that your stay was not to your satisfaction. We value all feedback here at Fox, Connaught. We will look closely into the matters that impacted your stay!

2/10 - 너무 별로예요

Candioli Raffaella

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
MAI PIU'
Eravamo via in 4 colleghi per lavoro e abbiamo preso 4 stanze di cui 3 non avevano acuqa calda, e riscaldamento e una addirittura all'ultimo piano non aveva acqua che scendeva regolarmente. Il manager a cui il personale dice di dover far riferimento non c'è mai. E' perfino scattato l'allarme antiincendio e non c'era nessuno che potesse controllare la situazione, hanno fatto usciere tutti poi spento l'allarme senza nemmeno controllare. NON ANDATECI PER NESSUN MOTIVO
2023년 11월에 2박 숙박함
답변 제공: Management 님, 2023년 12월 11일
Candioli, Thank you for your review, we appreciate all feedback. We will look closely into the matters that affected your stay here with us!

8/10 - 좋아요

Erik 님, Penwithick

좋아요: 직원 및 서비스, 편의 시설/서비스
Very pleasent stay only issues were a few areas a bit dirty and shower pressure was very low however when raised with managers was fixed within half an hour so still score highly
2023년 10월에 3박 숙박함
답변 제공: Management 님, 2023년 11월 20일
Thank You for your response! We appreciate all feedback given, We hope to welcome you again soon! - Management

6/10 - 괜찮아요

New

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Grim
Grim. Tired and not very clean at all.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Honey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

8/10 - 좋아요

Gemma

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay, check in could be improved.
Overall stay was good. Room was small but fit for what we needed. Air conditioning was amazing as the heat would have been unbearable. The only complaint of the stay was the check in. The person at the desk couldn’t find my reservation, I showed them my booking email and was told I couldn’t possibly be staying here as the rooms were far more expensive. Asked for the manager who found my booking straight away.
2023년 9월에 1박 숙박함

8/10 - 좋아요

A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend stay
Poli and her team were very helpful and, especially around our personal dynamic. Dominic went beyond and above on the day of our check in. Only thing is that the counter staff did not offer us the 20% discount on her food on Saturday maybe due to knowledge or training of this. Other than that, it was a pleasant experience. Thanks
2023년 8월에 2박 숙박함
답변 제공: Thomas - Assistant Manager. 님, 2023년 8월 21일
Thank you for your review! We appreciate all feedback that we receive. We are extremely glad that you were happy with your stay, and look forward to welcoming you again soon!

10/10 - 훌륭해요

David

2023년 8월에 1박 숙박함
답변 제공: Thomas - Assistant Manager. 님, 2023년 8월 21일
Thank you for the review! Your feedback is extremely important to us. We are pleased that you were happy with your stay, and hopefully look forward to welcoming you again soon! :)

6/10 - 괜찮아요

Michaele

좋아요: 직원 및 서비스
Comfortable with a few issues
The staff, downstairs pub and food was absolutely lovely, can’t fault it. Our room was small but comfortable, was concerned that an old heater was still in situ and had sellotape holding it together. The real issue was when we had a shower, the water didn’t drain away, meaning you were standing in the increasing puddle but then when getting out of the shower, the floor was flooded, definitely needs to be sorted quickly.
2023년 7월에 3박 숙박함
답변 제공: Thomas - Assistant Manager. 님, 2023년 8월 21일
Thank you for your review! We appreciate all feedback. We are pleased that the food was to a high standard, this is something that we pride ourselves on. We are very sorry that some of the facilities were not to standard. The necessary works to correct this, are currently underway. Hopefully, we will welcome you again soon!

8/10 - 좋아요

Claire

좋아요: 직원 및 서비스, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Thomas - Assistant Manager. 님, 2023년 8월 21일
Thank You for the review! We appreciate all feedback. We are glad you were happy with your stay, and hope to see you again!

6/10 - 괜찮아요

Yvonne

좋아요: 청결 상태, 직원 및 서비스
The staff were pleasant and helpful
2023년 7월에 1박 숙박함
답변 제공: Thomas - Assistant Manager. 님, 2023년 8월 21일
Thank you for your review! Your feedback is very important to us. We are very happy that our staff were a highlight of your stay. Hopefully, they can welcome you again soon! :)

4/10 - 별로예요

Anita

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Gutted that a hotel with such potential had a shower that didn’t work and a flush that stopped working after two uses. In hot weather like this, it was pretty disastrous. Nice guy at check in and location is good (close to Prince Regent DLR) but otherwise avoid,
2023년 6월에 1박 숙박함
답변 제공: Thomas - Assistant Manager. 님, 2023년 8월 21일
Thank You for your review! We appreciate all feedback, as it highlights our strengths, and where improvement is needed. We are extremely sorry that the facilities were not quite to standard. The necessary steps have been taken to improve this. We hope to see you again soon.

2/10 - 너무 별로예요

Sascha

출장 여행
별로예요: 숙박 시설 상태 및 시설
what the hell? Woke up at 3am, my water was empty. Wanted to refill my bottle from the tap but no water came. Just a trickle of boiling hot water. At half past six in the morning there was no water for a shower either. And also no staff at this time. I had to go to the airport without a shower. I accept some, but this was too much....
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Zoran

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
“BAD” would be an understatement
Rooms and corridors had cigarette ash and stains on the floor. Cold showers as no hot water and no option to have breakfast. All that pleasure for £188 per night. Shocking.
2023년 6월에 1박 숙박함