The staff could not have been nicer and more pleasant, ready to serve. They have two lifts, one that has been perpetually in repair for some time - so this delays things a bit. Also they don't get around to making up the room until after 5, which was strange. Breakfast is adequate and convenient. We purchased the breakfast package ahead, which saved time. Not much on the dining side after breakfast. One room service order during the stay was fumbled. There are great dining options within walking distance, so dine out. Overall, a good value and room.