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Dolphin House

3.5 star property
Art Deco hotel with a fitness center and spa services

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At Dolphin House in central London, guests can book rejuvenating body treatments or deep-tissue massages for pampering. The Bar & Grill serves delicious meals, and the indoor pool offers a refreshing retreat. Free in-room WiFi keeps everyone connected during their stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Spa
  • Bar
  • Parking available
  • Housekeeping

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About the neighborhood

Map
Dolphin Square, Chichester Street, London, ENG, SW1V 3LX

What's nearby

  • Thames River - 5 min walk - 0.4 km
  • Victoria Station Travel Information Centre - 15 min walk - 1.3 km
  • Buckingham Palace - 6 min drive - 1.7 km
  • Big Ben - 6 min drive - 2.0 km
  • Hyde Park - 7 min drive - 2.4 km

Getting around

  • Pimlico Underground Station - 5 min walk
  • London (ZEP-Victoria Train Station) - 15 min walk
  • London City Airport (LCY) - 47 min drive

Restaurants

  • ‪The Circle - ‬7 min walk
  • ‪Dans Le Salon Au Panoramique - ‬9 min walk
  • ‪Delizie D'italia - ‬5 min walk
  • ‪Pret a Manger - ‬6 min walk
  • ‪Cask Pub & Kitchen - ‬7 min walk

About this property

Dolphin House

Hotel near Buckingham Palace
Located close to Big Ben and London Eye, Dolphin House provides a grocery/convenience store, a terrace, and shopping on site. Treat yourself to spa services, such as a massage, a body scrub, or a body treatment. The on-site restaurant, Bar & Grill, offers breakfast, brunch, lunch, and dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Full breakfast (surcharge), self parking (surcharge), and tour/ticket assistance
  • ATM/banking services, multilingual staff, and smoke-free premises
  • A gift shop, 1 meeting room, and a TV in the lobby
Room features
All 165 rooms have comforts such as premium bedding, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with cable channels
  • LED light bulbs, kitchenettes, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Offsite parking within 0.5 miles (GBP 35 per night)
  • Self parking on site (surcharge)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar & Grill

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 6 floors
  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive boxed breakfast-to-go each morning.

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, and New Year's Day:
  • Sauna
  • Hot tub
  • Swimming pool
  • Tennis courts

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 50.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 per person
  • Nearby parking fee: GBP 35.00 per night (2625 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The indoor pool is currently open for a limited time each week.
Children under 18 years old are allowed in the pool from 10 AM to noon and 2-5 PM Monday-Friday and all day Saturday-Sunday. Children must be accompanied by an adult.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Dolphin House Serviced Apartments London
Dolphin House Apartment
Dolphin House Apartment London
Dolphin House London
House Dolphin
Dolphin House Serviced London
Dolphin House Hotel London
Dolphin House Serviced Apartments London, England
Dolphin House Aparthotel London
Dolphin House Aparthotel
Dolphin House Serviced
Dolphin House Serviced Apartments London England
Dolphin House
Dolphin House Hotel
Dolphin House London
Dolphin House Hotel London
Dolphin House Serviced Apartments

Frequently asked questions

Does Dolphin House have a pool?

Yes, this property has an indoor pool and an outdoor pool. The pool is closed on Christmas Eve, Christmas Day, and New Year's Day.

Is Dolphin House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Dolphin House?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Dolphin House?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Dolphin House located?

Located in London City Centre, this hotel is within 2 mi (3 km) of Buckingham Palace, Big Ben, and Hyde Park. London Eye and Piccadilly Circus are also within 2 mi (3 km). Pimlico Underground Station is only a 5-minute walk and Victoria Underground Station is 14 minutes.

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Reviews

Dolphin House Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 502 out of 1000 reviews
Rating 8 - Good. 364 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

6/10 Okay

tomer

Disliked: Cleanliness
No ac And no way to close some of the heating
Stayed 3 nights in Apr 2022

10/10 Excellent

Signe

Liked: Cleanliness, room comfort, communication

Fantastisk

Virkelig lækkert hotel. En kæmpe lejlighed og lækkert pool område. Det lå dejlig tæt på de fleste ting:-)
Stayed 2 nights in Apr 2022

10/10 Excellent

Gary

Liked: Cleanliness, room comfort, communication

Spot on

Very clean, spacious, good location for Victoria line and quiet
Stayed 2 nights in Mar 2022

10/10 Excellent

Jacqueline

Liked: Cleanliness, room comfort, communication

Impressive Apartments

fab clean accommodation that had all the facilities - extremely generous room sizes and house keeping daily - great location with Pimlico Tube round the corner - great local bars and eateries - what is there not to love about this place - 2nd visit and will return
Stayed 3 nights in Mar 2022

8/10 Good

Akin

Liked: Cleanliness, room comfort

Nice bachelor pad with some history by the Thames.

This place at the rather political notorious Dolphin Square provided a bijou apartment that was just comfortably a bachelor's pad. At check-in I was given a WiFi access voucher that was only valid for one device, to connect other devices, you either tethered to your mobile phone or had to pay extra. The living is joined to a small kitchen, that has a stove, a microwave oven and a small fridge freezer, there is no washing machine or dishwasher. There is a launderette in the apartment complex, a dry cleaners, a gym and spa and a local supermarket/grocery. There is a flat screen television in the living room and the bedroom with ample storage in the reception. You probably cannot run a home office from this apartment and there is no air conditioning or fans installed. It is close to the Pimlico Underground Station and for casual walks the Thames Path leads to Chelsea Bridge and on to Battersea Park. It was quiet when I was there. For a few night's it is ideal, it would in my view work for long stayers as a home.
Stayed 2 nights in Mar 2022

10/10 Excellent

Molly

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was clean and comfortable, and the front desk staff was very friendly and helpful. The property has a spa, a restaurant, a pool, and a coffee shop. The beds were comfy, the room was cleaned and towels replaced daily. There’s a small shop in the eastern corridor passed the steps, but also a Tesco nearby, as well as several other shops and amenities. There is a primary school across the street, so it can be “loud” early, but being a parent, that doesn’t bother me (and also depends which way your room faces). There is a beautiful garden in the middle of the complex with great sights, and the location is a less than 5 minute walk to Pimlico tube station and about 15 minute walk to the Victoria station, making it very convenient to get around the city. I will definitely stay here again!!
Stayed 5 nights in Mar 2022

4/10 Poor

Jennifer Marie

Disliked: Amenities, property conditions & facilities, communication
Stayed four years ago and it was a much different place. Very tired and old. Needs renovations. Best part of the previous stay was the amazing breakfast they had. Although They claim breakfast is included it’s a pastry and a coffee. Expedia booking was also terrible to deal with. I gave up trying to change my stay by a day.
Stayed 5 nights in Mar 2022

8/10 Good

M

Liked: Cleanliness, communication

Fit for purpose

Fit for purpose, staff made me feel welcome. Nice for a short stay only. Limited in what you can make in the kitchenette as there was no oven only microwave oven. Sofa, table and chairs were uncomfortable but loved the king size bed, would consider stay again if at a good rate otherwise would stay at another apartment hotel.
Stayed 3 nights in Feb 2022

8/10 Good

Marta

Liked: Cleanliness, room comfort, communication

Breakfast

The quality of breakfast for this price is disappointing. Coffee and roll with egg OR cruosaint cannot be called breakfast.
Stayed 5 nights in Feb 2022

10/10 Excellent

joanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
First time staying it was lovely and staff were a delight
Stayed 2 nights in Feb 2022

10/10 Excellent

Adnan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Another wonderful stay @ Dolphins! Usual high quality and enjoyment of available facilities. We will be back soon!
Stayed 1 night in Jan 2022

6/10 Okay

Christopher

Liked: Cleanliness, room comfort, communication

London Stay

The flat was sparse although large and too HOT! Only way to control temperature was to open windows. Furnishings rather drab.
Stayed 1 night in Dec 2021

10/10 Excellent

Nicola

Liked: Cleanliness, communication
Disliked: Amenities
Good value for money and great location. Just a shame the swimming pool was closed which was the main reason that we chose this property.
Stayed 1 night in Dec 2021

10/10 Excellent

louise

Liked: Cleanliness, room comfort, communication

Great self-catering stopover in Pimlico

Conveniently located nr Pimlico tube or C10 bus from Victoria, the apartments are quiet, spacious and set in lovely gardens. Did not use pool as closed but it's a good size. Gym still open but not used.
Stayed 1 night in Dec 2021

8/10 Good

Robert

Liked: Cleanliness, room comfort, communication

Great Value

For the value you can't be the Dolphin House. We had a one bedroom apartment with a king bed for a third of the price we would have paid for a small room with a queen or double bed. The apartments aren't flashy, but they are very comfortable and clean. Having the extra space was nice and the small kitchenette was very convenient. We ate at the restaurant and found it to be very good and the servers very friendly. There were several grocers nearby and the tube was a short 5 minute walk. My wife and I like to walk so the 15 to 20 minute walk to Central London and the sights was no big deal and the tube was very convenient for the longer trips. Restaurants in the area are limited but found two we enjoyed, the Goya was excellent serving Spanish tapas and sea food. Also the local pub called The Gallery was great as well. Had the seafood platter which was very good. Highly recommend the Dolphin House.
Stayed 6 nights in Nov 2021

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities, communication
I can’t rate this accommodation highly enough. I’m tempted not to at all because I don’t want anyone to know about it! Everything was perfect.
Stayed 1 night in Nov 2021

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved the fact that it was centrally located near public transportation, both buses and tubes. There were many excellent restaurant choices within walking distance as well as shopping and other entertainment. They provided free laundry facilities which I also loved! I will definitely stay here again when I’m in London!
Stayed 10 nights in Nov 2021

8/10 Good

Cathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
we had our favorite room and everybody at reception was super nice the only problem was the sounds of the elevators that went on at all hours of the day and night
Stayed 10 nights in Nov 2021

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent room and property cleanliness. Very helpfull service from staff at front desk checking in/out.
Stayed 5 nights in Nov 2021

4/10 Poor

Sara

Disliked: Room comfort, communication

Very poor customer service.

really poor experience. Bedroom radiator on full blast with no way of turning down - reception couldnt help till next day so we had to sleep on floor in lounge area. Next day no hot water in complex. Really poor value for money and would be looking for at least a partial refund.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
It was lovely, very comfortable and locality perfect for our evening out.
Stayed 1 night in Nov 2021

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, communication
A beautiful luxurious apartment with superb facilities
Stayed 2 nights in Nov 2021

8/10 Good

Rachel

Liked: Cleanliness, room comfort, communication
Everything about the hotel was fabulous the rooms were gorgeous and beautifully clean. My only quibble was that the bar /grill wasn’t open at weekends Weather this is a result of covid / staffing problems I don’t know We came in for a few drinks before going to bed and asked reception where the bar was. He directed us ( very poor, vague directions) he let us skip off in search, only to find it doesn’t open at weekends, surely he knew it was closed… ! We were a bit miffed to be honest
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication
Great experience, easy check in, large room, very quiet.
Stayed 1 night in Nov 2021

8/10 Good

John

Liked: Cleanliness, communication
Space excellent. Only issue was the amount of heat being pumped out by bathroom towel rail. If the bathroom door was left open, the bedroom got way too hot, even with both windows open. If we shut the door, the bathroom became unbearably hot - enough to cook a goose!
Stayed 1 night in Nov 2021