4/10 - 별로예요
Yu Ri
2025년 10월 21일
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
✅ Pros
* Located in a safe neighborhood
* Walking distance to major tourist attractions
* Good soundproofing — rooms are quiet
* Water dispensers available on every floor
❌ Cons
* Mold on the wooden floor
* Poor cleanliness: phone, coffee machine, and light fixtures were very dirty
* Complimentary coffee capsules and tea bags looked old and possibly unsafe
* Sink and shower were poorly maintained — I had to fix them myself to use them
⚠️ **Additional Concerns**
Before booking, I read some reviews mentioning racial discrimination. During my stay, I couldn’t shake the feeling that I might have been assigned a poorly maintained, long-unused room as part of some internal room rotation system.
This place may carry the Hilton name, but it felt more like an overpriced short-term rental than a professionally serviced hotel. At this price point, there are much better-managed options in London.
After this 3-night stay, I no longer have confidence in the Hilton brand.
Yu Ri
2025년 10월에 3박 숙박함