Kew Gardens Hotel

Property class: 3.5

Choose dates to view prices

Reviews

8.2 out of 10
Very good
Located close to The National Archives and Royal Botanic Gardens, Kew, Kew Gardens Hotel provides a garden, a bar, and a restaurant. Stay connected with free in-room WiFi.
The current price is ā‚©149,224
ā‚©179,076 total
includes taxes & fees
Oct 4 - Oct 5

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room

A hotel room with a bed, desk, chair, and a framed artwork on the wall.

Double Room

7.8 out of 10
Good
(12 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

A neatly made bed with white linens and two yellow pillows, a brown headboard, and a framed floral artwork above it.

Executive Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

A hotel room with a bed, a desk with a lamp, a chair, a fruit bowl, a shelf with decorative items, and a window with curtains.

Superior Room

7.6 out of 10
Good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Twin Room

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room Sleeps 4

A bedroom with a bed, a sofa, a bedside table, a nightstand, a chandelier, a mirror, and a shelf with kitchen items.

Family Room Sleeps 4

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

DOUBLE EXECUTIVE

  • Sleeps 4

DOUBLE EXECUTIVE KING BED

  • Sleeps 4

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About the neighborhood

Located in Kew, a neighborhood in Richmond, Kew Gardens Hotel is near a metro station and near a boardwalk/promenade. The National Archives and Buckingham Palace are notable landmarks, and some of the area's popular attractions include Royal Botanic Gardens, Kew and London Eye. Looking to enjoy an event or a game while in town? See what's going on at Wembley Stadium. Visit our Richmond travel guide
Map
292 Sandycombe Road, Richmond, England, TW9

What's nearby

  • A large greenhouse with a curved glass roof surrounded by vibrant red flowers.
    Royal Botanic Gardens, Kew
    5 min walk - 0.4 km
  • The Houses of Parliament, Big Ben, and the River Thames in London.
    Thames Path
    10 min walk - 0.9 km
  • A historic castle with towers and a river in the foreground.
    River Thames
    12 min walk - 1.0 km
  • A herd of deer in a grassy field with trees in the background.
    Richmond Park
    7 min drive - 1.7 km
  • The National Archives
    10 min walk - 0.9 km

Getting around

  • Kew Gardens Station
    3 min walk
  • Richmond North Sheen Station
    16 min walk
  • Heathrow Airport (LHR)
    31 min drive

Restaurants

  • Victoria Plaza Cafe & Shop
    6 min walk
  • The Orangery
    14 min walk
  • Heisenberg Breakfast Co
    18 min walk
  • The Tap on the Line, Kew
    3 min walk
  • The Coffee Traveller
    4 min drive

About this property

Kew Gardens Hotel

  • Hotel near Royal Botanic Gardens, Kew
  • Located close to The National Archives, Kew Gardens Hotel provides a garden, a bar, and a restaurant. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • English breakfast (surcharge), smoke-free premises, and a banquet hall
    • Meeting rooms, books, and luggage storage
    • A nature reserve and games
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms at Kew Gardens Hotel include amenities such as free WiFi, desk chairs, and free bottled water.
  • Extra conveniences in all rooms include:
    • Heating and portable fans
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with designer toiletries and shower/tub combinations
    • 32-inch flat-screen TVs with digital channels
    • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Books
  • Games

Family friendly

  • Children's games

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16 for adults and GBP 8.0 for children
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Kew Gardens Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Kew Gardens Hotel?

As of Oct 1, 2026, prices found for a 1-night stay for 2 adults at Kew Gardens Hotel on Oct 4, 2026 start from ā‚©149,224, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Kew Gardens Hotel?

Check-in start time: 2 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Kew Gardens Hotel?

Check-out is at 10:30 AM.

Where is Kew Gardens Hotel located?

Located in Kew, this hotel is within a 15-minute walk of Royal Botanic Gardens, Kew and The National Archives. Wembley Stadium and Buckingham Palace are also within 9 mi (15 km). Kew Gardens Station and Kew Gardens Underground Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Kew Gardens Hotel Reviews

8.2

Very Good

8.6

Cleanliness

9.6

Location

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 166 out of 422 reviews
Rating 8 - Good. 156 out of 422 reviews
Rating 6 - Okay. 61 out of 422 reviews
Rating 4 - Poor. 26 out of 422 reviews
Rating 2 - Terrible. 13 out of 422 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location for Kew Gardens . Lady behind the bar was lovely and very helpful when ordering food to take to room. No lift was a problem as o 3rd floor and couldn't be moved . Breakfast was lovely Yes I would stay again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older hotel, but the staff are very friendly and helpful. Breakfast is great and the room was a good size. Location is brilliant for arriving by Tube and for visiting Kew Gardens. Dinner was also very tasty and good value.
Room
Bathroom
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
The Location of the Pub was Perfect and the pub looked great (didnā€™t eat) . The room we stayed in and looking at the other reviews seems to be the same story, Tired, Dirty, lacking basics and need some investment.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great service, very clean room, excellent breakfast
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Charming hotel with great staff and a brilliant breakfast.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very friendly staff, lovely pub with games to play !!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely room, friendly staff, excellent location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service was excellent.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Rooms were small, but adequate. Both sets of parents stopped in these rooms as they were there for our wedding. They found the rooms to be quite warm and my parents struggled to open the patio doors as the latch at the top was quite high up. The rest was ok.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for the England game me and my grandson. Staff were very helpful went over and above to help us. Well recommended
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for Kew, we had a lovely stay.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was clean and spacious. Bathroom could do with a little tlc and water temperature in shower wasnā€™t great. Breakfast and service was excellent and overall feel is welcoming.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were lovely and couldnā€™t do more to help. Food and pub downstairs fantastic. Delicious meal and fab breakfast in the morning. Was quite disappointed in the quality of the room. Paint and wallpaper peeling from the ceiling. Tv only had basic channels. The bathroom had a lot of black mould in the bath which for a 4 star hotel I was very disappointed in.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel. The rooms are spacious, the staff are amazing and the food is great! Thank you Joe, youā€™re a star! Weā€™ll be back!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Staff & service
We like to stay in properties that reflect the ambience of the country we are in. This hotel was once a home in this neighborhood close to the center of town. Our room was ready for us and clean. The friendly staff was helpful and answered our questions patiently. They also helped us with our luggage. The bar which Iā€™d call a pub served all meals. We had no complaints.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was clean. Spacious enough, Nice amenities. Decent restaurant downstairs. If you order fried eggs for breakfast, ask the waiter to tell the chef to use real butter to fry the eggs.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed staying here. The room was big, the bed was so comfortable. 1 minute from Kew Gardens tube, fabulous location. I would stay here again definitely. The bathroom was great( if your a larger person, the bathroom might be a bit of a struggle) There is a coffee machine, but coffee sachets in the room would be appreciated. In summary great hotel, comfy bed, great location, quiet and friendly staff. Just stairs up to room ( so if you have trouble walking up stairs, maybe not for you) The room has a bit of wear and tear but on the whole , great value for money šŸ˜€
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People super friendly
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location for the rugby. Rooms were clean, tidy, and warm and bathrooms had decent showers and hot water. The bar and restaurant are great and very reasonable priced. Will be using again Thanks
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed, spacious room, the room was cool and drafty as they had a humidifier in the room which had gaps as it reached outside the room via the window which was odd. Staff are very nice, food was hot and tasty in the bar/ restaurant.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back again

Great stay at Kew Gardens. For the price the room and location are fantastic - was a great bonus to have the pub underneath when arriving after a long day
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Kew Hotel

Great hotel in a wonderful location in Kew with easy access to other locations in London. Beautiful accommodations and would highly recommend.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant and great location
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It was a lovely room, very comfortable bed!
Stayed 2 nights in Nov 2023
Verified review

6/10 Okay

Staff were friendly and welcoming. Room was a little outdated. Carpet was old and so were the curtains. Bathroom had mold stains on the ceiling and tiles and sink were stained. Could do with an upgrade.
Stayed 1 night in Feb 2026