Is Elysian House-Kensington Serviced Apts pet-friendly?

No, pets are not allowed at this property.

How much is parking at Elysian House-Kensington Serviced Apts?

This property doesn't offer parking.

What time is check-in at Elysian House-Kensington Serviced Apts?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

Where is Elysian House-Kensington Serviced Apts located?

Located in London City Centre, this aparthotel is steps from Cromwell Road and Natural History Museum. Kensington High Street and Victoria and Albert Museum are also within 10 minutes. South Kensington Underground Station and Gloucester Road Underground Station are within a 5-minute walk.

Elysian House-Kensington Serviced Apts Reviews, Deals & Photos 2025

6/10 Okay

Rachel

Aug 11, 2025

Liked: Communication

Disliked: Property conditions & facilities

This property needs some help, a few amenities were non-compliant, parts of the kitchen were not secure and very skimpy. There were sheets and towels all over the hallway. And we were skeptical about the cleanliness of the apartment.

Stayed 2 nights in Jun 2025

10/10 Excellent

Lizanne

Feb 22, 2025

Liked: Cleanliness, room comfort, communication

Comfortable and convenient apartment

Lovely apartment conveniently located within walking distance of two tube stations. The apartment was well appointed and extremely comfortable.

Stayed 7 nights in Feb 2025

8/10 Good

Meiling

Apr 26, 2025

Liked: Cleanliness, amenities, communication

Property needs some update

Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveler

May 10, 2024

Liked: Cleanliness, room comfort, communication

Awesome flat!

Excellent accommodations and location!

Stayed 7 nights in May 2024

10/10 Excellent

Scott

Jul 12, 2024

Liked: Cleanliness, room comfort, communication

Very nice big place in a spectacular location. Everything as advertised

Stayed 8 nights in Jun 2024

10/10 Excellent

emin

Jun 14, 2024

Liked: Cleanliness, room comfort, communication

Emin

Everything was amazing, best location to the centre side.The host was very helpful and helped us when we needed highly recommend this place and will stay again

Stayed 4 nights in Jun 2024

8/10 Good

Richard

Jul 24, 2024

overall a good stay

Beautiful apartment in a fantastic location. Building and apartment needs upkeep. The unit does not have AC, only one bed is King and the other is Queen.

Stayed 7 nights in Jul 2024

2/10 Terrible

Steve

Aug 5, 2024

Disliked: Communication

Careful Here!

Was advised as we arrived at Heathrow that the Apartments had been flooded.With a few minutes notice we had to find alternate accommodation for the same week as the Chelsea flower Show.The apartments then advised Hotels.com we failed to arrive and attempted to keep our payment for 7 nights! Thank goodness for the Fraud team at Hotels.com/Expedia for sorting out our refund

Stayed 7 nights in May 2024

2/10 Terrible

Travis

Mar 20, 2025

Disliked: Cleanliness, property conditions & facilities, communication

I have traveled quite a bit globally and this was without a doubt the worst stay that I've ever had. We booked a 4 bedroom with 3 queen beds and 1 single bed for our stay. The 1 single bed was actually a cot with sheets and not what was shown in the pictures. When we brought this up, it wasn't fixed. It was obvious that the room hadn't been cleaned before our arrival because the dinner table and kitchen counters had dirt and dust all over them. The heaters weren't working in three of the four rooms in the apartment. This was finally fixed after a couple of days. The microwave didn't work so they had to bring a replacement. The worst of all were the showers. It four days before they fixed our showers correctly after having to suffer with freezing cold and scolding hot water in the showers. They came out the first two times to fix them and it wasn't corrected. Then they changed the water pump, still didn't work. Finally on the fourth day they changed the thermo and it finally worked. Communication sucked, the owner and the property manager weren't helpful. The owner even told us if it was him he would checkout and stay somewhere else. But they still refused to give us a refund. I could not say all that I want on this review because of the character limit but I would stay far away from this place. It is a scam and ripoff.

Stayed 7 nights in Mar 2025

10/10 Excellent

Karim

Aug 22, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

On a beaucoup apprécié notre logement avec vue sur le musée d’histoire naturelle. L’appartement était propre et décoré avec classe. On y reviendra avec plaisir

Stayed 7 nights in Aug 2025

10/10 Excellent

ian

Jul 21, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Lovely area

Stayed 4 nights in Jul 2025

10/10 Excellent

Elisabeth

Jun 2, 2025

Liked: Cleanliness, room comfort, communication

Stayed 6 nights in May 2025

10/10 Excellent

Baukje van

May 10, 2025

Liked: Cleanliness, property conditions & facilities, communication

Stayed 4 nights in May 2025

6/10 Okay

Michael

Apr 5, 2025

Liked: Communication

Ok but a little tired

Stayed 4 nights in Mar 2025

2/10 Terrible

MINE

Jan 15, 2025

Disliked: Cleanliness, property conditions & facilities, communication

Stayed 7 nights in Dec 2024

10/10 Excellent

Shogo

Jan 7, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

部屋もとても綺麗で、設備もとても良かったです。便利な路線が通っている駅も近く快適でした。周辺の治安も良く、自然史博物館をはじめとした周辺施設も充実していました。ヘアドライヤーがなかったので、持参する必要あり。

Stayed 4 nights in Dec 2024

10/10 Excellent

Ola

Nov 23, 2024

Liked: Cleanliness, room comfort, communication

great place, great host!

Stayed 4 nights in Nov 2024

2/10 Terrible

Yurie

Nov 14, 2024

Disliked: Cleanliness, amenities, property conditions & facilities, communication

とても四つ星だとは思えませんでした。もう2度と泊まりたくないです。このホテルに宿泊を検討している方は、別のホテルを探すことをオススメします。【宿泊施設】キングベッド2つにシングルベッド2つの部屋を予約しましたが、シングルベッドのうちの１つはエキストラベッドでした。であればそれをホテル説明に書いてほしかったです。また、シーツやマットレスは毛玉だらけで、浴室はカビ臭く、洗濯機はカビだらけで、キッチンの蛇口は壊れてグラグラしていました。床板や巾木は外れていて、カーテンレールも壊れていてカーテンを開けることができない窓がいくつかありました。備え付けの暖房が壊れている部屋もありました。用意されている食器も汚く、使う前に全て漂白するところから始めました。2バスルームなのにドライヤーも1つかなく、全てが必要最低限でした。セルフチェックインで部屋の前に設置されているダイアルボックスに鍵が入っており、直前にオーナーからダイアルボックスの番号が教えられるのですが、番号は固定で都度変更はしておらず、防犯レベルが低いと感じました。私がチェッカインした時は、ダイアルボックスの数字がそのままになっており、ボタンを押せば開くようになっていました。壁は薄く、他の部屋の声は音はよく聞こえます。共用の階段の踊り場には常にタオルやシーツなどの洗濯物が山のように放置されていてとても邪魔でした。【コミュニケーション】エクスペディアに記載されているホテルの電話番号はいついかなる時も絶対に繋がりません。メッセージの返信も遅いです。また、緊急時のホテルの対応はとても不親切です。私たちは6人で3ベッドルームの部屋を予約しましたが、ホテル側のミスで2ベッドルームの部屋に案内されました。部屋が間違っていると電話とメッセージを送ったのですが返答は無く、しかたなく2ベッドルームの部屋に6人で宿泊することになりました。翌日、突然清掃の女性が部屋に来て、この部屋は次の客が来るので今すぐ部屋を出ろと言われました。新しく案内された部屋のダイアルボックスの番号やWi-Fiのパスワードは教えてもらえず、全て自分たちで対応しなければなりませんでした。私は今までこんなも不親切でこんなにも粗悪なホテルに宿泊したことがないなと思っています。

Stayed 9 nights in Oct 2024

10/10 Excellent

Per

Nov 5, 2024

Liked: Cleanliness, room comfort, communication

Stayed 7 nights in Oct 2024

10/10 Excellent

Jessica

Nov 3, 2024

Liked: Cleanliness, room comfort, communication

Excellent location and apartment

Excellent location, close to restaurants, 2 underground stations, buses, museums and a lot more. Easy to find and access apartment. Apartment is very spacious and nice

Stayed 7 nights in Oct 2024

8/10 Good

Verified traveler

Oct 19, 2024

Liked: Cleanliness, room comfort, communication

Dejlig lejlighed

Dejlig lejlighed med en fantastisk lokation

Stayed 7 nights in Oct 2024

2/10 Terrible

Andrew

Sep 21, 2024

Disliked: Cleanliness, property conditions & facilities, communication

Stayed 6 nights in Sep 2024

10/10 Excellent

Kim

Jul 21, 2024

Stayed 4 nights in Jul 2024

2/10 Terrible

Bridget

Jul 11, 2024

Disliked: Cleanliness, property conditions & facilities, communication

Stayed 6 nights in Jun 2024

10/10 Excellent

MAI

Jun 24, 2024

Stayed 6 nights in Jun 2024

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Elysian House-Kensington Serviced Apts Reviews