고급 침구, 객실 내 금고, 책상, 암막 커튼
예약 가능 여부 확인

레오나르도 로열 호텔 런던 시티 - 타워 오브 런던 여행 후기

4 out of 5
레오나르도 로열 호텔 런던 시티 - 타워 오브 런던
8-14 Cooper's Row, London, England

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1517개 이용 후기 중 777개" "
평점 8 - 좋아요. 1517개 이용 후기 중 406개" "
평점 6 - 괜찮아요. 1517개 이용 후기 중 174개" "
평점 4 - 별로예요. 1517개 이용 후기 중 99개" "
평점 2 - 너무 별로예요. 1517개 이용 후기 중 61개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

JONGWOO

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
엄청 비싼데 비해서 객실 내 카펫 청소를 하지 않아 조금만 움직여도 노트북 위에 먼지가 뽀얗게 앉아요. 수영장과 자쿠지도 있고, 아침 식사는 좋네요. 전철역 가까워서 좋아요.
2024년 2월에 5박 숙박함
답변 제공: Fenia 님, 2024년 2월 24일
Dear Jongwoo,Thank you for taking the time to leave us your review. We are happy to know that you enjoyed many aspects of your recent stay with us however, we feel sorry that you found the cleanliness of the hotel to be subpar. We will address these concerns with our housekeeping team to ensure that our high standards are upheld throughout the hotel.Thank you again for your honest feedback and look forward to be welcoming you back soon! Kind Regards, Fenia

8/10 - 좋아요

sooji

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Rebeca 님, 2023년 11월 21일
Dear Sooji,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 - 훌륭해요

Youngmie

2023년 10월에 3박 숙박함
답변 제공: Seidi 님, 2023년 11월 3일
Dear Youngmie ,Thank you for taking the time to share your experience on line. We are delighted to know you truly enjoyed your stay with us and we look forward to welcoming you back soon and experience yet again another perfect stay! Kind Regards, Esther

10/10 - 훌륭해요

Boram

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
타워힐 역과 아주 가까워 지하철로 이동하기 편리하고 런던 주요 관광지를 통과하는 15번 버스 정류장과도 가까워 위치상으로 100점 인 호텔입니다. 아침 조식에도 다양한 과일, 빵, 요거트 등이 나와 선택의 폭이 넓고 스태프들도 매우 친절합니다. 런던시내에 수영장이 있는 호텔이 드문데 이용한 적은 없지만 그것도 이 호텔에 머물때 누릴 수 있는 혜택 가운데 하나 인 것 같습니다.
2023년 8월에 6박 숙박함
답변 제공: Seidi 님, 2023년 8월 17일
Dear Boram ,Thank you so much for this amazing review and for sharing this with us. We are very proud to know that you had an overall great time with us and we will be looking forward to welcoming you back soon.Kind regards,Esther

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location. Close to train.
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Micah

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Having planned to use the Underground, closeness to Tower Hill station was super-convenient.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Weixia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is great. The pool and facilities are terrific. I would definitely come back.
2024년 4월에 1박 숙박함
답변 제공: Esther 님, 2024년 4월 25일
Dear Weixia Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - 훌륭해요

Florina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Elena at the reception was exceptional. She greeted me warmly, efficiently handled my check-in, and was very helpful with all my inquiries. Her professionalism and friendly demeanor made my stay more enjoyable. Highly recommended!
2024년 4월에 1박 숙박함
답변 제공: Esther 님, 2024년 4월 25일
Dear Florina Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

8/10 - 좋아요

Sue

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel lobby is a nice environment with lots of spaces for sitting but I was surprised that there were no chairs or stools in my room (109).
2024년 4월에 1박 숙박함
답변 제공: Esther 님, 2024년 4월 16일
Dear Sue Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 - 훌륭해요

Joel 님, Gainesville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Esther 님, 2024년 4월 16일
Dear Joel ,Thank you for having taken the time to leave us your review.We are delighted to know that so many aspects of your recent stay with us contributed to your enjoyable time!We very much hope to welcome you back soon for another wonderful experience!Kind Regards, Seidi

10/10 - 훌륭해요

Susanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great location, very comfortable bed, spacious room and great pool
2024년 4월에 1박 숙박함
답변 제공: Fenia 님, 2024년 4월 14일
Dear Susanna,Thank you for having taken the time to leave us your review.We are delighted to know that so many aspects of your recent stay with us contributed to your enjoyable time!We very much hope to welcome you back soon for another wonderful experience!Kind Regards, Fenia

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very close to the underground. Not very many eating options in the atea, but there are a stop or two away in the tube.
2024년 3월에 7박 숙박함
답변 제공: Esther 님, 2024년 4월 11일
Dear Michael Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - 훌륭해요

Wilma

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff. Beautiful rooms with comfortable beds. Lovely breakfast. Would highly recommend this as a place to stay.
2024년 4월에 1박 숙박함
답변 제공: Esther 님, 2024년 4월 10일
Dear Wilma Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - 훌륭해요

Sarah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So comfortable, lovely decor & room was very smart. Loved the pool & spa, it was a great addition to the Corvo cafe & Leo’s restaurant. Easy with Tower Hill tube less than 1 minure walk so quick acess to central London. Would definitely stay here again.
2024년 4월에 2박 숙박함
답변 제공: Esther 님, 2024년 4월 10일
Dear Sarah Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

8/10 - 좋아요

Katie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was quiet and breakfast was lovely. The original room was very small and the pictures online were misleading We were upgraded to a bigger better room with no fuss but definitely need to check the rooms before booking as the pictures are not what we got when we checked into the first hotel room
2024년 4월에 1박 숙박함
답변 제공: Esther 님, 2024년 4월 10일
Dear Katie Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kann man nur empfehlen😍
2024년 3월에 5박 숙박함
답변 제공: Esther 님, 2024년 4월 4일
Dear Michael Thank you for taking the time to leave us your reviewWe are delighted to know that you had an enjoyable stay with us and we look forward to be welcoming you back soon!Kind Regards, Seidi

10/10 - 훌륭해요

Ke Jia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staff are super friendly and helpful. I left my swimsuit in the pool changing room inadvertently, and the staff there put it aside in their office and gave it back to me the next day. I really appreciate it.
2024년 3월에 8박 숙박함
답변 제공: Fenia 님, 2024년 4월 2일
Dear Ke Jia,Thank you for taking the time to leave us your review!We are delighted to know you had a wonderful stay with us and that our dedicated staff provided you with an exceptional serviceWe very much hope to have the opportunity to be welcoming you back again!Kind Regards, Fenia

10/10 - 훌륭해요

Corneliu

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice hotel and people I will recommend this and I’ll come back for sure
2024년 3월에 2박 숙박함
답변 제공: Fenia 님, 2024년 4월 2일
Dear Corneliu,Thank you for taking the time to leave us your review!We are delighted to know you truly enjoyed your stay with us and for your intention to return!We very much hope to see you soon!Kind Regards, Fenia

6/10 - 괜찮아요

Kimberly

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very nice location near Tower Hill Underground station and Tower of London. Easy access to other parts of London with lots of cafes and restaurants nearby. Very safe area. Nice lounge area with fireplace.
2024년 3월에 5박 숙박함
답변 제공: Fenia 님, 2024년 4월 2일
Dear Kimberly,Thank you for taking the time to leave us your reviewWe are delighted to know that we have managed to exceed your expectations on all fronts and you had an enjoyable stay with us and we look forward to be welcoming you back soon!Kind Regards, Fenia

8/10 - 좋아요

Natasha

연인과의 여행
좋아요: 편의 시설/서비스
Our first room offered overlooked the station and we could see the trains. We asked to changed rooms which was swiftly sorted. The only issue I found with the room was no area to sit down to apply makeup or dry your hair. I had to sit in the floor by the door to do this all. No ideal! Breakfast was plentiful lots of choice at an extra cost. Would I stay again yes but upgrade the room next time for a better view
2024년 3월에 1박 숙박함
답변 제공: Fenia 님, 2024년 3월 30일
Dear Natasha,Thank you for taking the time to share your experience on lineWe are delighted to know you had a wonderful experience with us and we look forward to be welcoming you back soonKind Regards, Fenia

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location is fantastic, close to a train station and many restaurants within walking distance of the hotel.
2024년 3월에 7박 숙박함
답변 제공: Fenia 님, 2024년 4월 2일
Dear Linda,Thank you for taking the time to leave us your reviewWe are delighted to know you truly enjoyed your stay and that our prime location allowed to make the most of your time in London!We very much hope to welcome you back soon!Kind Regards, Fenia

10/10 - 훌륭해요

Harkeet

2024년 3월에 4박 숙박함
답변 제공: Fenia 님, 2024년 3월 30일
Dear Harkeet,Thank you for taking the time to leave us a reviewWE are delighted to know you had an enjoyable stay with us and we look forward to be welcoming you back soon! Kind Regards, Fenia

10/10 - 훌륭해요

Teresa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel with quiet spacious rooms, would definitely stay again
2024년 3월에 1박 숙박함
답변 제공: Rebeca 님, 2024년 3월 28일
Dear Teresa,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

8/10 - 좋아요

Sabine

2024년 3월에 5박 숙박함
답변 제공: Esther 님, 2024년 4월 16일
Dear Sabine Thank you for taking the time to rate your recent stay with usWe are happy to know that we managed to exceed your expectations on all fronts and you had an enjoyable time and we look forward to welcoming you back soon! Kind Regards, Seidi

10/10 - 훌륭해요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel great facilities and location
2024년 3월에 1박 숙박함
답변 제공: Rebeca 님, 2024년 3월 28일
Dear Martin,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 - 훌륭해요

Aurora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lugar limpio, personal muy amable, acceso a transporte excelente! Gracias
2024년 3월에 1박 숙박함
답변 제공: Esther 님, 2024년 3월 26일
Dear Aurora ,Thank you so much for the excellent review and for staying with us again.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Seidi

8/10 - 좋아요

Melanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was great and had a nice view. It did have a leak from the roof by the window and steadily leaked on the floor which we brought to the staff’s attention but that didn’t affect my husband and I. We just wanted to make sure they knew about it. My only complaint was that my last night there, I had no hot water. I had to shower in cool/warm water which sucked… otherwise, it was a great room and we would stay here again.
2024년 3월에 6박 숙박함
답변 제공: Fenia 님, 2024년 3월 24일
Dear Melanie,Thank you for staying with us and for taking the time to leave us a review!We are happy to know that so many aspects contributed to your enjoyable stay and for your intention to return!However, please accept our apologies for the maintenance issues that you experienced during your last night and for the inconvenience that this caused. We look forward to be welcoming you back soon for an improved stay that better aligns with our commitment to excellenceWarm Regards, Fenia

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is so close to the underground that it made travel easy. It is also located within minutes walking to the Tower of London and the Tower Bridge.
2024년 3월에 3박 숙박함
답변 제공: Rebeca 님, 2024년 3월 22일
Dear Chynthia,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 - 훌륭해요

Antony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second visit to this hotel . It is a great hotel in a Fantastic location and the next time we stay in London i will definitely be booking here again
2024년 3월에 2박 숙박함
답변 제공: Rebeca 님, 2024년 3월 21일
Dear Antony,Thank you so much for the excellent review and for staying with us again.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 - 훌륭해요

Gene 님, brookline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location and hotel in general
2024년 2월에 4박 숙박함
답변 제공: Rebeca 님, 2024년 3월 21일
Dear Gene,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

4/10 - 별로예요

Heather 님, Dallas

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
If you’re someone like me who enjoys working out before your day starts, this isn’t the hotel for you. They have limited fitness center access so if you have an early day planned or get back late you can forget about a workout. It was very upsetting that I couldn’t use the pool or fitness center when I wanted which messed up my routine and days. No exception on the hours either. I asked to get in early one day before our planned trip and they wouldn’t budge. I even tried to change hotels and they refused to refund my stay. Not happy about my experience with this hotel. The only good thing is that it’s close to the Tower of London and the tube.
2024년 3월에 6박 숙박함
답변 제공: Rebeca 님, 2024년 3월 22일
Dear Heather,Thank you for taking the time to share your feedback and for staying with us.We are saddened to read your visit was not as expected. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We very much hope that we can welcome you back soon to enjoy an experience much closer to the ones that our guests have always been able to rely on and return for.Best regards,Rebeca

8/10 - 좋아요

Isabell

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel ist schon ein bisschen in die Jahre gekommen, trotzdem sauber, ordentlich und schick. Beim Frühstück gibt es jeden Morgen die gleiche Auswahl, da hätten wir uns mehr Abwechslung gewünscht. Wir hatten eine tolle Aussicht (Tower of London und Tower Bridge). Beim Personal gibt es nette und nicht so nette Mitarbeiter ;) Im Poolbereich gibt es zu wenige Liegen. Der Saunabereich direkt neben dem Pool ist auch eher ungünstig, dadurch fehlt die nötige Ruhe zum entspannen. Die Lage ist super - perfekte Bahn- und Busanbindung und zu Fuß kann man einige Sehenswürdigkeiten schnell erreichen.
2024년 3월에 7박 숙박함
답변 제공: Fenia 님, 2024년 3월 17일
Dear Isabelle,Thank you for taking the time to leave us your reviewWe are happy to know you had a wonderful stay with us and we look forward to be welcoming you back soon! Kind Regards, Fenia

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Staff were very professional and helpful.
2024년 3월에 1박 숙박함
답변 제공: Fenia 님, 2024년 3월 17일
Dear Michelle,Thank you for taking the time to leave us your review following your stay with usWe are happy to know you had a spotless stay with us and that our dedicated staff provided you with an exceptional service!We very much hope to have the opportunity to welcome you back soon!Kind Regards, Fenia, Front Office Administrator

10/10 - 훌륭해요

Yitzchok

2024년 3월에 1박 숙박함
답변 제공: Esther 님, 2024년 3월 14일
Dear Yitzchok,Thank you for taking the time to leave us your review We are happy to know you truly enjoyed your stay with us and we look forward to welcoming you back soon!Kind Regards, Seidi

8/10 - 좋아요

Jhanbux

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My main complaint was that no one answers the telephone. Just wished to let them know I was arriving late as curtsey. Tried several times over a 2 hour period but no one picked up the phone. I had a large room 326 with a view of Tower Bridge and Tower of London. The bathroom fittings looked tired and needed replacement. The food for a large convention was excellent and staff were courteous.
2024년 3월에 2박 숙박함
답변 제공: Esther 님, 2024년 3월 12일
Dear Jhanbux ,Thank you for taking the time to share your feedback.These are not our usual standards and I would like to apologise for the experience you had with us.We are saddened to read your visit was not as expected. This definitely does not reflect our usual standards of service that we are always keen to provide to our guests. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.Best regards,Seidi

2/10 - 너무 별로예요

Merete Gjetting

2024년 3월에 2박 숙박함
답변 제공: Fenia 님, 2024년 4월 2일
Dear Merete,Thank you for taking the time to rate your recent stay with usWe are sorry to know your stay was not fully up to your expectations and we look forward to be welcoming back again for an improved stayKind Regards, Fenia

10/10 - 훌륭해요

michelle

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pool. Friendly staff.
2024년 3월에 1박 숙박함
답변 제공: Fenia 님, 2024년 3월 11일
Dear Michelle,Thank you for taking the time to leave us your reviewWe are happy to know you truly enjoyed your stay with us and we look forward to welcoming you back soon!Kind Regards, Fenia

10/10 - 훌륭해요

Merlin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious room, great location, good breakfast selection and will definitely visit again.
2024년 3월에 1박 숙박함
답변 제공: Esther 님, 2024년 3월 12일
Dear Merlin ,Thank you for taking the time to leave us your review We are happy to know you truly enjoyed your stay with us and we look forward to welcoming you back soon!Kind Regards, Seidi

6/10 - 괜찮아요

FREDERIC

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
ravi
2024년 2월에 4박 숙박함
답변 제공: Fenia 님, 2024년 3월 10일
Dear Frederic,Thank you for taking the time to leave us your review and for staying with usWe are happy to know you enjoyed your stay with us and we look forward to welcoming you back soon!Kind Regards, Fenia

8/10 - 좋아요

Louise

2024년 2월에 3박 숙박함
답변 제공: Fenia 님, 2024년 3월 24일
Dear Louise,Many thanks for stay recently and thank you for taking the time to leave a review.We are happy to know that you had a wonderful time and we look forward to be welcoming back soon! Kind Regards, Fenia

10/10 - 훌륭해요

Kerry

2024년 3월에 1박 숙박함
답변 제공: Fenia 님, 2024년 3월 24일
Dear Kerry,Thank you so much for staying with us and taking the time to leave us a reviewWe are happy to know you had a wonderful time with us and we look forward to be welcoming you back soon! Kind Regards, Fenia

10/10 - 훌륭해요

Andrea 님, Waterloo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So beautiful, clean, friendly staff, loved the pool, spa, bath tub shower, bed was so so cozy. Everything was amazing!
2024년 2월에 2박 숙박함
답변 제공: Esther 님, 2024년 3월 1일
Dear AndreaThank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 - 훌륭해요

Suzanne

2024년 2월에 1박 숙박함
답변 제공: Esther 님, 2024년 2월 28일
Dear Suzanne Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards, Esther

8/10 - 좋아요

Peter

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: Esther 님, 2024년 2월 28일
Dear Peter,Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Seidi

10/10 - 훌륭해요

Chandra

2024년 2월에 3박 숙박함
답변 제공: Rebeca 님, 2024년 3월 21일
Dear Chandra,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

8/10 - 좋아요

Ethan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have visited a few leonardo hotels and this is one of our favourites. The room was nice, and the staff went to the extra mile to leave us some complimentary bits as it was a special occasion. The only down side, was our bathroom was quite small and a bit grubby - several makes on the walls, taps were dirty etc which let down the room and the price we paid but overall would come back and hope that this is rectified
답변 제공: Rebeca 님, 2024년 2월 28일
Dear Ethan,Thank you for the great review of our hotel.We are delighted to hear that your overall experience was positive and that our team managed to make your stay special.We are always seeking to improve and have taken note of these small details as a way to make your stay even better next time.Sincerely, Rebeca

10/10 - 훌륭해요

Gwendolyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the complimentary fruit-infused water and snacks at the lobby.
2023년 12월에 2박 숙박함
답변 제공: Rebeca 님, 2024년 2월 28일
Dear Gwendolyn,Thank you so much for the excellent review and for staying with us.We are delighted to know that you enjoyed your stay and we hope to have the chance to be welcoming you back for another great experience.Warm regards,Rebeca

10/10 - 훌륭해요

Christina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay, lovely hotel, great facilities
2024년 2월에 1박 숙박함
답변 제공: terry 님, 2024년 2월 25일
Dear ChristinaThank you very much for this great review and for staying with us. We are very happy to hear that you had a spotless stay and we will be looking forward to welcoming you back soon.Kind regards,Terry KalogerakisFront Office Manager

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious bedrooms, comfy beds, great pool with spa amenities (jacuzzi, sauna, steam room, aromatherapy room), friendly and welcoming staff, and fantastic location close to Tower Bridge to the south and Shoreditch to the north.
2024년 2월에 1박 숙박함
답변 제공: Fenia 님, 2024년 2월 24일
Dear Michael,Thank you for taking the time to share your experience on lineWe are delighted to know you truly enjoyed your stay with us and we look forward to be welcoming you back soon for another memorable visit!Kind Regards, Fenia

10/10 - 훌륭해요

Ferdinand

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean and large room considering its in central London. Great location and staff was very attentive.
2024년 2월에 1박 숙박함
답변 제공: Esther 님, 2024년 2월 20일
Dear Ferdinand,Thank you for taking the time to leave us your reviewWe are delighted to know you truly enjoyed your stay with us and your praise for our concierge team in particular!We very much hope to welcome you back soon! Kind Regards, Seidi