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그로브 아파트먼트 여행 후기

2.5 out of 5
그로브 아파트먼트
59-61 Carlton Grove, London, England

이용 후기

6.4
평점 10 - 훌륭해요. 124개 이용 후기 중 19개" "
평점 8 - 좋아요. 124개 이용 후기 중 39개" "
평점 6 - 괜찮아요. 124개 이용 후기 중 28개" "
평점 4 - 별로예요. 124개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 124개 이용 후기 중 19개" "

6.6/10

청결 상태

7.4/10

직원 및 서비스

6.2/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Sora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

sally 님, korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
기대이상
기대이상으로 깔끔하고 아늑했습니다. 냉장고도 있고 싱크대, 전자레인지 있고 벽걸이 tv까지 있습니다. 샤워실도 깨끗햇으나 물이 좀 안내려가서 조금, 아주조금 불편했습니다. 아침일찍 가서 수화물보관 요청햇는데 친절하게 무료보관해주시고 체크아웃 후에도 수화물보관해주셔서 편안하게 지냈습니다. 역 바로앞 마트있습니다. 런던브릿지 등 시티로 나가려면 언더그라운드로 환승 해야하지만 30분정도 걸립니다.

2/10 - 너무 별로예요

Viviam

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cuando llegue me demorarom en la entrega de la habitacion, inicialmente me dieron una habitacion que estaba ocupada, mala atencion.
2024년 5월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The room was okay for what I needed it for - an overnight stay. 24hour swipe card access. Other guests could be noisy. Was generally clean and presentable.
2024년 5월에 1박 숙박함
답변 제공: bEN 님, 2024년 5월 21일
GROVE APARTMENTS APPRECIATES YOUR REVIEW WHICH IS AT ITS BEST. WE PROMISE TO CONTINUE PROVIDING THE EXCELLENCE IN OUR ENDEVOURS,. ''BUT THE BEST IS YET TO COME;; .

4/10 - 별로예요

Latisha

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

8/10 - 좋아요

Ademola

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The location is great but the management needs to repair the place most importantly electricity plugs and switches
2024년 3월에 4박 숙박함
답변 제공: ben 님, 2024년 3월 21일
Thanks for staying with us we appreciate your feed back!

4/10 - 별로예요

Akinfenwa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

RIZWAN

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Matthew

별로예요: 청결 상태, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

Anme Agnes

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Loedi

가족 여행
좋아요: 청결 상태, 객실의 편안함
Go with the right expectation
Very ugly building but with a clean bathroom and confortable bed. Good location with supermarkets and public transportation. Go with the rights expectations.
2023년 7월에 2박 숙박함

4/10 - 별로예요

Stewart

단체 여행
좋아요: 청결 상태
Poor communication with security. Make the entrance door easily accessible for those who already have keys to their rooms.
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Miss

It is what it is
Not the cleanest and is very tired. Holes in the furniture and duct tape holding the bed base together. However for the price we paid, it was good enough to rest our heads and you had a full size fridge and other amenities that were appreciated.
2023년 5월에 3박 숙박함
답변 제공: ben 님, 2023년 5월 22일
Thanks for staying with us we appreciate your feed back!

10/10 - 훌륭해요

Jo

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Steve

2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 4박 숙박함

8/10 - 좋아요

Molly

출장 여행
2023년 4월에 2박 숙박함

8/10 - 좋아요

Jack

2023년 4월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태
You get what you pay for
Couldn’t get in the apartment room door, and couldn’t get out of the bathroom door. The room is very basic and you get what you pay for. Unfortunately for myself it stunk of smoke which is unpleasant for myself personally. The doorbell to the apartment building can be heard throughout and this can be heard in the rooms at 1am/ 4am/ 7am when people are trying to get in. Good for location as it’s minutes from the station and convenience shops. Good for a cheap, last minute deal if you’re just booking a room to sleep only.
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Paul

별로예요: 청결 상태, 객실의 편안함
Grove apartments - WORST THAN A HOMELESS SHELTER
This was the worst Hotel I have ever stayed in. Customer service in non existent there. The whole place has a weird smell about it and the room was dirty. Mould was growing on the wall near the window and painting pealing off. Stains are everywhere and under the wardrobe was a self made rat /mouse catcher with droppings and poison on the floor near it ( good job I didn’t have children with me ) there was a kettle and dirty cups but no coffee or tea or even sugar or milk. All BnB and hotels provide this simple facility but not here. The walls are paper thin and you can hear the staff in their office constantly and also other guests. The door bell can be heard throughout the building and had rang twice after midnight. The shower was very loose and had to hold it up with my other hand but this just needed the screw tightening. Very simple to do and also the toilet seat kept sliding off but again just needs tightening with a screw driver but again these 2 simple jobs should be easily taken care of if any off the staff took an interest in their guests or hotel. I didn’t feel comfortable or safe there and the place is just screaming for some TLC. Come on owners of this place - YOU NEED TO DESPERATELY UPDATE YOUR HOTEL. everything looks tired and is warn very badly. Would I recommend this place to others? Never
2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Radrea

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This is one of the worst property in London no wonder why it’s located in Peckham I will never recommend anyone staying there, please they don’t do refund which is worst. Not clean staff are rude and unfriendly typical black people this is coming from a black person my self I’m all for black own company but this one I won’t support never. Again
2022년 10월에 1박 숙박함
답변 제공: Ben 님, 2022년 10월 10일
It's not true that this apartments don't give refunds. But should note; some bookings in this apartments are refundable while others are not. As for your comments about the apartments location to allude to the entire Peckham community and the southwalk council as a whole, I want to give the benefit of the doubt and let ''bye gone''. be ''bye gone''. Regards------------------

8/10 - 좋아요

Wayne

2022년 9월에 1박 숙박함

4/10 - 별로예요

Colleen

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There’s a fridge, micro and kettle available to use. There is parking available on the street nearby. Negative- the fan in the bathroom is clogged up with dust and dirt, you would find in a vacuum cleaner! Disgusting to look at! Bedside lighting would be nice. General the place looks run down and more pride could be taken of general cleanliness
2022년 9월에 1박 숙박함

4/10 - 별로예요

K B

2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Jonathan

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 1박 숙박함

6/10 - 괜찮아요

Robert

연인과의 여행
Kitchen faucet leaked. Impossible to shut window. Face basin dribbled water making it impossible to use. Toilet seat loose. Notified management with no response. Outside noise was horrible several nights.
2022년 6월에 9박 숙박함
답변 제공: ben 님, 2022년 6월 15일
Thanks for staying with us we appreciate your feed back!

8/10 - 좋아요

Fred

2022년 5월에 2박 숙박함
답변 제공: Helen 님, 2022년 5월 31일
Thanks for staying with us we appreciate your feed back!

4/10 - 별로예요

Michael

별로예요: 청결 상태, 객실의 편안함
Poor standards. Avoid if possible
Poor accommodation. Very much like poor student digs. Walls are paper thin so a very noisy stay. Bed held together with gaffer tape.
2022년 5월에 1박 숙박함
답변 제공: Helen 님, 2022년 5월 31일
Thanks for staying with us we appreciate your feed back!

10/10 - 훌륭해요

A

가족 여행
좋아요: 청결 상태, 객실의 편안함
Lovely accommodation in a great location
2022년 5월에 1박 숙박함
답변 제공: Helen 님, 2022년 5월 19일
Thanks for staying with us we appreciate your feed back!

6/10 - 괜찮아요

Vishweshwar rao

별로예요: 청결 상태
2021년 12월에 1박 숙박함
답변 제공: ben 님, 2021년 12월 8일
Thanks for staying with us we appreciate your feed back!

10/10 - 훌륭해요

Albert

좋아요: 청결 상태, 객실의 편안함
The customer service was good and with a warm welcoming. And the building is so clean
2021년 12월에 1박 숙박함
답변 제공: ben 님, 2021년 12월 6일
Thanks for staying with us we appreciate your feed back!

2/10 - 너무 별로예요

Juan Bautista

출장 여행
별로예요: 청결 상태, 객실의 편안함
2021년 9월에 3박 숙박함

4/10 - 별로예요

Roger

가족 여행
좋아요: 청결 상태
Not to good
Not so good experience the rooms to echo you can literally hear everything and everyone talking
2021년 9월에 1박 숙박함

2/10 - 너무 별로예요

Manjinder

가족 여행
별로예요: 청결 상태, 객실의 편안함
I have had to shield where I am. I'm experiencing financial hardship and can't afford to pay from the money I have. There's been no compassion for my situation and unwilling to wait for payment. No cleaning provided. No facilities to wash clothes or cook food. Only a microwave. No breakfast included.
2020년 12월에 1박 숙박함
답변 제공: Yared 님, 2020년 12월 31일
Hi, haven read your review, we as a company came to realize our website was not closely read and digested. In the website however, it's clear that apartmenrs do not provide the following: no fercility to wash clothes, no food services of any kind. As regards the cleaning service, may I hasting to say cleaning is done routinly and upon request by guest as the case may be.

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 객실의 편안함
Staff friendly and helpful
This hotel was comfortable and clean the guy in reception couldn’t have been more helpful it was in the area we needed to be would stay again
2020년 9월에 2박 숙박함
답변 제공: yared 님, 2020년 9월 16일
Thanks for staying with us we appreciate your feed back!

10/10 - 훌륭해요

alice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: ben 님, 2020년 2월 12일
Thanks for staying with us we appreciate your feed back!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 편의 시설/서비스
2020년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not as per my expectations... Light in room was so fim and no other light was available... Weird smell in rooms and washroom... Proper ventilation was not there in washroom... A room spray was given to spray all the time.... Condition of room and washroom wasn't good.... Rest stay was fine... Location is at walking distance from bus stop and overground... For the price i paid it was not worth....
2019년 12월에 1박 숙박함

8/10 - 좋아요

Sergi 님, Barcelona

연인과의 여행
별로예요: 청결 상태
Limpieza e higiene pésima. La tarjeta de la habitación no me abría la puerta, menos mal que el portero marchaba media hora después y nos lo pudo solucionar.
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

Ibrahim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

Olly

연인과의 여행, 출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The room was a decent size and clean but in poor condition. The shower door did not close properly and the shower head broke when my partner used the shower as it was really rigid. I went to draw the curtain and the whole curtain fell on top of me as the rod was not securly fiitted in because there are loose screws on the rod holder. My partner left his shirt on the bed and the next day it went missing, maybe the cleaner mistakly took it with the bed sheets not too sure. You can also hear everything that goes on outside like if someone is walking past and there was an argument somewhere that was very loud and woke us up. The room comes with a sink, fridge freezer and microwave which is really useful especially if staying for more than one day.
2019년 9월에 2박 숙박함

4/10 - 별로예요

Frances

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Tired and worn room
Room was depressingly grubby and worn. Outlook was grim. Receptionist on arrival was quite helpful but there was no one to speak to on checkout which was frustrating as I wanted to query apparent scanning of ID doc on check in. Hotel was not as close to Peckham Rye Station as the information provided indicated. Sainsbury’s was nearby.
2019년 9월에 1박 숙박함

10/10 - 훌륭해요

Mohamed

2019년 7월에 1박 숙박함
답변 제공: ben 님, 2019년 9월 17일
Thanks for staying with us we appreciate your feed back!

4/10 - 별로예요

Charlene

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
For £80 a night I would expect the room to be much cleaner, and for the decor not to be so desperately old. Peeling paint, stained bathroom, drawers that needed cleaning of some sort of liquid, hairs on bathroom floor. If it wasn't a business trip, and if I was staying for more than a total of 8 hours I would have said something in person. Utterly gutted that I spent so much on an unclean room. Other guests were shouting into the night. Will not be back. Only redeeming quality was that the evening concierge was really nice.
2019년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had everything we needed and it was clean. It’s a bit out dated but that didn’t other us. The room was quite warm but bearable, if it was peak summer temperatures it would probably need some air con or a fan. Staff were friendly. All in all we enjoyed our visit.
2019년 6월에 1박 숙박함

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함

8/10 - 좋아요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함

2/10 - 너무 별로예요

William

좋아요: 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Rodent infested
We have stayed there twice before. Was OK for what you paid for room, but we weren't prepared for the bin rustling in the night the first time. Which we reported. Last night actually saw a mouse running around. So need to get pest control in rather than give customer sticky pads to catch them! Will pay extra next time and stay at Peckham rooms or lodge which are much nicer!
2019년 5월에 1박 숙박함

8/10 - 좋아요

Erica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 1박 숙박함
답변 제공: yared 님, 2019년 5월 8일
Thanks for staying with us we appreciate your feed back!

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 4월에 1박 숙박함